Maricela went above and beyond to make sure that I found what I wanted! She was knowledgeable, personable and professional! She definitely made my experience easy and enjoyable! I am a long time customer and it is because of the amazing staff! Thank you Maricela!!
I took 5 watches into Don Victor t0n be sized and get new batteries. They were fast, friendly, and professional. They even fixed the clasp on my gold necklace for free AND gave me ice cold lemonade! They have a beautiful collection of gold and diamond jewelry. I ll definitely be back!
Everyone was so kind and helpful, jose was the person that helped me with the sale he was very kind and outgoing I also had 3 kids and they made them feel so welcomed not to mention they helped me with them which made the process so much easier.
Excellent repair job on my wedding ring. Very friendly staff. Raul helped me and explained what needed to be done to fix my ring properly. This is the place to go. Also have a great selection in jewelry. Thank you for taking care of me!
Love coming to Don Victors. Everyone is always so friendly and remembers who we are. Raul is usually the one to help us and is always super sweet!
Just bought my mom a gift Raul was very helpful and stayed with what I was looking for. Never tried to sell me something I didn’t need right on point very professional. All workers have great personalities and make you feel comfortable . Thank you
After having visited this jewelry store twice I will say that the staff there is amazing, and the selection of jewelry is fantastic. Raul was able to help me find exactly what I was looking for with fair prices. Will be coming back for sure.
I’ve been coming here for years, I love coming here! Service is outstanding, and they report to all 3 of the Credit bureaus…Jose helped me out today and he was very attentive! Tried on so many jewelry pieces and took his time… Thank you very much!
Maricela was amazing, very helpful and friendly. Helped me picking a necklace for my daughter. Highly recommend going to don victors jewelry.
Had a great experience today with Marcela. It is always a pleasure coming into the shop. I have been a client for years and I send everyone I know here. Great customer service as always, very professional. The owners are delightful.
Jose was excellent provided me with the best customer service super cool. He also got me a good deal on a wonderful ring. Come through and ask for Jose anytime man.
Jose was amazing!!! Was Kind and very HELPFUL… looking forward to working with Jose again. Raul also helped me and was also amazing! See you soon!
Jose was amazing! Would definitely recommend my friends and family. Raul was also the best! Thank you both for all your help!
I bought a ring at Costco and it was brand new. Fast Fix Palm Desert said they could size it down no problem to a 4 and a half from a 7. When he finished it was oval, not round and too big. It was also all scratched from him using a file. He managed to make my ring warped and scratch in one hour for over $130. He wanted to charge me an extra $150 to add a spacer since he said he couldnt size it down any further. Don Victor sized it perfectly and took out all the scratches Fast Fix made. They are magicians and I trust them with my diamonds and saphires.
The experience was very nice. It was a warm and friendly atmosphere. I went to have a band replaced on my watch. Raul was very helpful and knowledgeable. He helped me make a decision about my band. The ladies assisted me and answered my questions when I had them about jewelry I was looking at. I will refer them to my friends and will return to them when I am looking for jewelry.
Great service from friendly sales associates. Looking forward to doing more business with them in the future.
Extremely nice and efficient staff. My repair wasn’t as I expected and they sent it back without hesitation!Beautiful pieces and watches, as well great customer service!
I loved it, The two staff members that I spoke to where very nice and professional, and I was happy with the help I received from the young lady when I came into the store. Overall it was a pleasant experience...
I love supporting local family owned businesses. Youll be 100% satisfied with Don Victor Jewelers. Extremely professional. The entire team will make your jewelry buying experience special.Raul has been exceptional with my purchases. I will only buy from Don Victor!
Awesome customer service from beginning to end Jose was a major help,picked the best gift possible for my mother definitely recommend
Raul took care of me on buying my son a 14k baby bracelet, he even showed me future purchase items I will be interested in coming back in for
They gained my husband and I as customers for life thank you so much for all your help!
I came to Don Victor Jewelers looking for a promise ring, unaware of what I exactly wanted. Marcella was very kind to assist me and helping me pick an amazing gorgeous ring for my lady while being very patient with me. As well as helping me find something in my budget. I give this establishment a 11/10 for excellent service. I will definitely be coming back here when the time is right.
Raul was amazing, so helpful & patient. Raul helped me find the perfect watch for my dad. I described his style and he took me to a few ideas. In a short amount of time we found the perfect watch for him. Rauls customer service was above and beyond my expectations. The business was very clean and inviting. Dons has such a beautiful selection from earrings, watches, rings and more as well. Overall im super happy with my experience here. Thanks so much DonVictor Jewelers. I will definitely recommend your business
I totally recommend don victor jewelry! We had a really good experience with Jose. Very satisfied with my purchase!
Jose was absolutely phenomenal! So down to earth, and super patient with my picky self! He helped me pick the PERFECT gift for my mother in law and I couldn’t be more grateful! Excellent customer service! Will be coming back to see him!
Such an awesome company, I’ve worked Raul this time and with Don Victors a few times so far, every sales experience has been awesome. I recommend them to anyone.Paul L.
Amazing service, I love the whole vibe at this location. Everyone’s always so welcoming! Jose was able to help out so much with an issue I had, I walked out happier than expected.
Raul was very helpful. The process of buying jewelry was easy. Thank you so much.
Won a prize from a giveaway, went to the Indio DVJ. Employee Jose E. Was very helpful. Great costumer service. (,:
Raul was super friendly & helpful! I’m so excited to get my rings! 🤩
I generally try to support family owned/local businesses, and I am so happy I made that decision here! Amazing customer service, warm and inviting building, quick and quality service. 10/10 would recommend!! Thank you guys so much!! 😍
Very good customer service I went in as a first customer to start my credit and Jose made it very easy and helpful will totally be back
Thanks for the repairs on my old jewelry and on my warranty pieces. Promt service and great customer service there here for you.
This staff are so polite, concern that you leave happy with your merchandise. I honestly wouldnt go anywhere else. Thank you for ur awesome customer service. Im the NANA and they remember that of me. ThanksI love their customer service. Always nice
Was shopping for a last-minute birthday gift and saw a post on Facebook with a necklace that I liked for my daughter. I messaged Don victors and got a quick response from Raul. He is very friendly, very professional, made my buying easy. Highly recommended
I really enjoyed the customer service Jose gave me, he was very patient with me and was willing to sell me the best option for me, I absolutely left with an item on my hand that I really liked, I highly recommend you guys go to him he’s very funny & will make you take something no matter what. Thank you.
Jose & Raul absolutely AMAZING!!! Best customer services, friendliest staff, highly recommend.
First time here as a buyer and the overall experience was absolutely great. Daniel was very friendly and attended to us very promptly. We were in and out of the store with our purchase within no time. I personally recommend this vendor as they have a great selection of merchandise and very friendly service. Overall satisfied with our visit. Thank you again.
I’m absolutely love the Indio staff. Very friendly and Loving from the moment you walk in. Their customer service is A+ Every single one of them. This isn’t my first time in there. But today Priscilla helped me and I loved everything about her customer service. If other people had customer service like her everyone would have a smile. I am one satisfied customer and won’t go anywhere else
I had a really good experience today! I went in with the intentions of buying a necklace for my fiancé and I came out with just that and more! I paid nothing out of pocket because Marisela, the woman who helped me, signed me up for their credit card and got instantly approved. I also got a free gift for the purchase which was awfully sweet. It was a fast and easy and wonderful experience. I’d come back here again for any of my jewelry needs. 💗
Thank you Raul for helping me set up a credit card with 1 year interest free and manageable monthly payments. With Raul’s guidance I was able to take home a ring, bracelet, chain, and pendent. He was also extremely friend and patient.
El personal muy gentil, Raúl siempre un caballero respetuoso y amable. Thanks again Raul you made my son feel extra special with your service. He thought it was great how you recognized his accomplishment and knew why I was making this gift for him. ❤️
I have shopped from a number of prestigious jewelry stores but none of them compare to Don Victor Jewelers! Their ability to connect and care for their client is phenomenal! Looking forward to my next purchase!!
I get very anxious when shopping for items but at Don Victors they really make you feel welcomed. They dont pressure you on the contrary they were so helpful and would engage with us as if we were friends. This has been my family’s go-to jewelry for years and they still keep the same attentiveness and amazing customer service. Thank you to Raul who helped us find the perfect earrings for our daughter. Keep up the great job Don Victor!
Raul was very super nice and attentive always kept me laughing and felt just at home I would recommend this place to everyone love there customer service
I love the Indio store best sales persons ever and best customer service once you walk in that door you feel welcomed by every employee there with a big smile Marcella is one of the best sales person to ever help me and always helps me find what I need don victor jewelers the best jewelers 💪
Raul was so helpful and accommodating, definitely made it easy for me to find what I wanted.
Walked in to Don Roberto jewelry and Jose right away guided me to the item I described that I wanted. Excellent customer service you won’t regret stopping by.
I was in there today and Raul was very helpful and informative, not to mention the prices are very reasonable.I highly recommend this jeweler and will definitely be in again.Thank you guys for help this lost boyfriend find his beautiful girl a beautiful ring.
Love the customer service everyone is so polite and nice, Raul is has good customer service is very helpful and answered all my questions. I would recommend this place .
I made a purchase this week with Marcela and my experience with her was amazing!!! She provided the best customer experience EVER!!! Marcela treated me as if she knew me for years Definitely recommend Marcela if your looking to get your future fiancé a ring she keeps it 100 and she is very caring!!!
Jose is amazing he’s helping me with my credit
5 stars always! Full of love and support! They wanna make sure you had a good experience
They have amazing customer service. Very friendly and welcoming unlike most jewelers. I was assisted by Hilda, She was extremely helpful and found me exactly what I was looking for. Will definitely be coming back to make future purchases with Don Victor Jewelry!
GREAT customer service. Jose was fantastic and could not have been more professional and courteous. Definitely my go-to jewelry store.
Hands down thee BEST & Friendliest Jewelry store out in the desert! I had the pleasure of having Jose help me and it was the best service ever!! Will be back for sure!
Raul was very educated in diamonds and very helpful! He was able to find me exactly what I wanted at an amazing price. I recommend him to anyone that is looking for the perfect gift for their loved one!
Jose provided excellent customer service. I told him what my Fiancé likes and he didn’t fail to deliver.
Jose was very helpful, i was super undeceive on what i wanted to purchase but he was very patient & informative👌🏻 Definitely will be back!
The only reason I am giving them a 4 star is because Im on my 3rd set of childrens earrings. The quality isnt the greatest but I appreciate the service. In the last 6-7 months Ive bought 4 pairs of earrings for my daughter. I just need 1 pair to last her for a good while. Thank you for your kindness. And always willing to help me with my jewelry needs. Also from the time I went there in the summer to January the childrens inventory has been the same.
Jose did a great job helping me & making sure I got my items on time. 10/10 recommended.
I love their customer service and they help you find anything you want and also help you with payments10/10 😊😊😊😊
Always there to help. Doesnt ignore you. Patient when showing you every little thing that you want to see.
Jose and Merylin were very helpful
Daniel was very helpful and nice and greeted me with a smile! Definitely will be coming back!!
Daniel Cazares and Jose Esparza provided great service and care to my family and I. They found the specific jewelry we wanted, and got us all the right sizes to match our style. I found my new Jeweler in town!!
Very bad customer service! Place was not even full of people and it took then 30 minutes to acknowledge me!! Got there before many people and as people were getting there after me, some how they were helped before me! I was just standing there waiting to get helped! Not sure if its because i did not look wealthy like everyone else, but i felt really ignored! Plus i was carrying my baby in his baby carrier! Minutes after i see the girl in sales finish with her potential client and ask her if i can see a mens bracelet and tells me that she is first going help the men that were on the other side. When they had arrived way after me. NEVER going back, really poor customer service. I really felt like they judge by your appearance if you look wealthy or not. I guess that is the order they go by?
Marcela C took her time and helped find the right piece. I love my bracelet. You must see her when you come in to make your purchase.
I am very pleased at the exceptional customer service and friendliness. As soon as we walk in they al ready make you feel welcomed. Ty so very much for helping me out on credit and gifts. I definitely do recommend this place.
Jose Esparza did an amazing job! Very welcoming and attentive & got exactly what I was looking for!
Jose was so helpful in getting me exactly what I wanted! Was a very quick process. Should raise his pay! Would definitely recommend to anyone.
Great experience Jose and Raul were very helpful great customer service and reasonable pricing will for sure come back for future visits I recommend them to everyone looking for quality jewelry.
Jose Esparza treated me with the upmost care and professionalism. He is very knowledgeable. Will definitely be coming back!
They help me out fast ....I was in and out great job thanks
Raul was really nice and helpful these 3 times I came to purchase my things I love coming to them 100% recommended.
Marcela is an amazing employee! Not only did she help me find my perfect engagement ring the first day we met, she even offered to send photos to my future fiancée. She was so personable, knowledgable, and friendly throughout the whole process. We went back in 2 days later to purchase the ring and I swear the experience with her was even better than the last. They accommodate to your needs (financially) and the process is simple, quick, and smooth! Thank you Marcela, Juan and the whole Don Victor Jewelers Indio store gang!
Raul is the star very respectful goes out of his way to help us thank you Raul.
Great Customer service from Jose! Would shop here again!
I went in wasn’t expecting to come out with a nice rope chain Raul helped me he was real professional real good customer service I’ll be back for sure thanks Don Vic and Raul
My husband wanted to buy me an additional band to stack together with my original wedding band for our 35th anniversary. Priscilla helped us pick out exactually what we were looking for. She suggested we unite the rings into one solid body with rhodium yellow gold. The ring came out better than we could have imagined! Raul helped us when we picked up the new ring and explained all about cleaning and polishing! This is the best jewelry store we have ever been to. Everyone is friendly, knowledgeable and the prices are reasonable! Thank you Priscilla! Thank you Raul! Thank you Don Victor and your staff and family!!
Today I went to don victors in Indio and marcela was so helpful as soon as I walked in she was helping me great staff very helpful! Go check them out!
Great prices!They were very welcoming and helpful
Jose was very helpful and respectful. I love his attitude and my gift.
Thank you Raul for helping us pick out our daughters gift we loved it🥰
Great customer service and helped me decide what to get gave me some ideas ended up going with the salesman advice made it very easy for me appreciate it thank you.
Jose was very helpful, great customer service! Definitely an amazing business.
Thank you to Jose Esparza for helping me pick some beautiful pieces I’m happily satisfied with the customer service and the environment of the store totally will be going back👏🏻
The team at Don Victor Jewelers located in Indio were absolutely amazing. Maricela provided wonderful guidance on picking my chain necklace, and put some much care into the design of my custom ring. I look forward to working with Maricela and staff for my future purchases at Don Victor Jewelers.
Awesome experience good customer service this is the place to be thanks Raul for the good service.
When I went into the store in Indio I was immediately greeted by Priscilla! Priscilla was very helpful in assisting me choose a ring that my wife would love and Priscilla was right! I’ve visited a couple times and Priscilla always assisted me in making sure I choose the right item that not only fits my want but my budget as well! The owner, Víctor, there is also a nice guy and makes you feel very welcomed! All in all I will be visiting them and always asking for Priscilla!
The staff there is so AWESOME!!! They ALL have done such a great job every time I go in there. I will go no where else for my jewelry needs.
I had a great experience, jose made it easy with making a purchase definitely coming again.
Had great help from Jose in picking out an awesome ring and Daniel’s assistance as well was very appreciated. We’ve always been treated well - look forward to coming back!
Once again don victors indio team is awesome everyone one is very kind and professional today was my first encounter with maricela very kind helpful and professional .. if i could give them more than a 5 star rating i would
Love love love this jewelry store! Best customer service! Thank you Don Victor! You guys are amazing!
I had a nice buying experience in Don Victor Jewelers, located in Indio CA., the staffs are polite and very professional. The store are also clean and the store visit is by schedule. Thank you coz I found my new bracelet and I love it. Till my next purchase folks.