These guys were awesome! Very friendly and courteous. Needed to find out why my car broke down. They told me the problem and charged a reasonable price. After asking how much it would cost to repair they even recommended not doing it because of the cost. The most polite and honest service workers Ive ever encountered. I highly recommend their services. Would 100% come back to them if I ever needed to.
When starting out on an RV trip, my tow vehicle overheated. I was towed to Als where they began to investigated the cause. They repaired what they thought was the cause but it over heated again. Rather than give up, they continued to investigated and replaced another component they thought may be the culprit at their cost. The problem continued, Mark, the owner called in a favor and had the Ford dealer mechanic come to his shop and he properly diagnosed the problem, again at no cost. I thought their service was exemplary and they really went out of their way to help a guy trying to go on vacation. Much appreciated!! These guys are PROS!!
The team at Als Automotive was straightforward, efficient and professional. My car needed servicing along with some minor repairs, and they did what was needed without pushing for extra work. Their prices were very reasonable and I would absolutely return to them the next time my car needs servicing!
We were on vacation in Indio and our a/c in our Ford F-250 went out. They took care of us and gave us updates on the progress. Very professional and good quality work. Took a few days and we were able to enjoy the last days of our vacation with A/c.
Came into Al’s with a suspension problem on my lifted tundra and for the life of me I couldn’t figure it out I explained my problem to Mark and he said “no problem leave it with me and I’ll call u when it’s ready”Sure enough later on that afternoon I pick up my truck and it’s driving great again! After that he’s been my go to guy for everything automotive he provides great quality service and follows up with u to make sure everything is to your satisfaction! Very nice touch makes u feel like he really cares about you and your vehicle I would recommend him to anyone looking for a great automotive expert!!! 👍👍
I’ve been to quite a few different mechanics but, Al’s automotive is absolutely the best one I’ve ever been to! I will continue to go here and here only for all of vehicle needs. Just so many good things to say very welcoming and assuring, affordable prices and great labor quality. Definitely recommend 10/10
Review is long over due but well deserved. I’m extremely appreciative for Mark and the whole staff at Al’s automotive to say the least. They all go above and beyond to assure a great customer experience and service. I’ve taken numerous vehicles and each experience has been nothing short of excellent. Grateful for the opportunity to have stumbled upon such a fine establishment.
Good service very pleasant and helpful technician, answers all questions and explained the repairs clearly, honestly and professionally, very pleased with the work that was preformed, will definitely be a repeat customer.
My dad recommended I come here to see about getting my ac fixed, Ive been driving around without ac for months, I went in today and they took great care of me, Id highly recommend coming here!
Excellent auto repair shop in the Coachella Valley. I have tried many shops and this one stands out as the best in customer service and workmanship
Mark and his staff are very professional and courteous. They get the job done, and in an emergency like we had, they kept in touch till we got the car towed to the shop. Thank you Mark and Staff, my big Bertha is running great.
Everything about their service and personal was great
Mark Ortiz owner takes full responsibility during customer evaluation and service when completed. Work being price competitive. Independent contractors cant make it unless supported. Give this shop a visit.
Great service very professional
I have been taking my vehicles to Mark for over 4 years now. Not once have I left unhappy. Mark is honest, does quality work, and his pricing is extremely fair. He has done little jobs to major jobs for me. He can do it all. The reason I will continue to use Als automotive is due to Marks care for the person and their vehicle. I will not use anyone else. You can go to Mark for any automotive repair or diagnostic needs.
Best place that has serviced my car ! would definitely recommend you bring your vehicle here.
Great job by Mark and team. Very professional and quick to respond to fix the issues
My son and I traveled from San Diego to Indio with the plan to purchased a used car. We found Mark’s business through Yelp with excellent reviews. We took the prospect car to him and for a very reasonable price he did a deep inspection. The detailed, time and professionalism of his performance was exceptional. He took the time to do research of comparable values, his crew and him were amazing !!! Didn’t hesitate to accommodate and to give us top notch service.Thanks to him we made the right decision.
A/C died in my car. Mark and his crew were awesome. Had the A/C diagnosed in about 20 minutes. Got me back in my car with working A/C by the end of the day. Inspected the entire car too. Super reasonably priced. I will be bringing my cars to him from now on.
Friendly staff with upfront price and great value for the services provided. I would recommend this place to anyone needing a quality mechanic.
Amazing service! Very reasonable with the cost of parts and labor and they even check up on you to make sure its all going good. Going to have them so more work on my cars for sure. 👍🏽
Als automotive.... Mark is a very honest, reliable and trustworthy guy. He will take care of all your automotive needs. Reasonable charges. He got my AC ice cold again....
Mark never disappoints. He kept me posted on what was going wrong with my car and even worked on it on his day off to make sure I got it back in time. Fair prices, great recommendations and he explains everything to you. You won’t regret bringing your car to him.
Great shop. Took care of a blown transmission speedy fast. We were headed to LA from AZ on a Thursday afternoon, with only minutes to spare they ordered a new transmission, received it on friday and installed over weekend. We rented a car and on our way back to AZ picked up the ole suburban with the fresh new transmission. Been a few months now runs perfect. Thanks Mark!!
Ive taken all my vehicles to Als Automotive for over twenty years. That included Ford, GM, Toyota, and Jeep products so they can handle pretty much anything. Mark completed most of my repairs and service and very important to me, with no need for go backs! He has great experience, knowledge, and can research just about anything. I recommend to family and friends
Mark seems very knowledgeable and trustworthy. The service my vehicle received was fast, good and fairly priced. I recommend this shop.
Mark runs a clean and organized shop which is reflected in his work and customer service. The job is always done right the first time. Weve taken our 09 Acadia, 98 Toyota Camry and 94 Chevy truck to him and we were satisfied with the job on all three. Knowledgable mechanic.
Took in my Cadillac Deville, called a few days ago ahead of time and they confirmed $70 diagnostic and that also goes towards the repair if I choose to do it with them, same as usual. Ive taken my two other cars in the past had no problem with them even did repairs as well. Well i go in and they want to charge me $150 to diagnose all they gotta do is put in the computer and read the codes and it doesnt go towards the repair. Switched up on me. The guy tells me its a change of policy and its so they dont lose money when people dont get their repairs done w them. Told him I was a repeat customer and I was gunna use them for repairs but he still denied, bad customer service. They lost a customer.
Als Automotive has been great! Mark has been the most professional auto service guy that Ive met, and his prices are very reasonable. Mark goes above and beyond the typical auto service repair shop!
Excellent service and fair price. Mark was really helpful and honest, he told me what my car issues were, and his diagnose was accurate. I will go back to get all the work done!
In short, you need to use the shop for all of your automotive needs. My five-year-old and I broke down in the middle of the desert and Mark from Al’s automotive came to our rescue. We broke down late in the afternoon and Mark stayed late and fixed our car so that we could get back on the road. Also, he charged a very reasonable fee for the services provided when he absolutely could’ve charged substantially more given our circumstances. Do yourself a favor and hire this honest man to do all of you automotive work.
I really was impressed by the professional and prompt attention I recieved but mores so my vehicle. Thank you, Als Automotive. D.Bowen
We went in to see Mark about an AC service on my 2009 Toyota Highlander and was impressed with his quick and thorough service. My AC has never been colder, just in time for summer. We highly recommend him and I will be going to see from now on.
Mark was very informative and knowledgeable regarding what was wrong with my cars ac. I had my car fixed that day! Thank you again for your help Mark!!
Good competent work... Fair prices, nice folks.. Clean shop.
Very honest and dependable mechanics. Have done great work for me.
I went to als automotive for a oil change on my Lexus IS 250 and found mark to be very helpful with his service. Did not recommend any services I didnt need and was pleased with the service and price. I would recommend anyone with a Lexus or Toyota to see mark.
Had a good experience, helped me out with my problem. Thanks again to everyone who worked on my truck.
Great guy, quick, knowledgeable, and best of all, no BS like the dealership service departments.
Great service, very knowledgeable.
Great guy. Mark knows his stuff. Trust him. I am from Dallas. Stopped in. He was great and honest.
Got the best price in town for my air conditioning system....everywhere else wanted over $1000....Quick and friendly....great service!!!
Great, timely, and professional. All at a fair price!!!
Went in with what I thought was a major throttle issue. The Ford garage quoted me tests that far exceeded $500. Took it in to Mark, he took care of the issue. Altogether cost me $25 over what Ford would have charged me just for an initial diagnostic test! Thanks again Mark! Next time I need work I will be back!
Fair priced, great quality work, and honest!!!
5 stars
Everything is perfect, Mark is one of the best Mecánicos Del Valle. Prices are cheap and their work is quality, I recommend it 100% for all your car needs!