I called Jody because I wasn’t sure if I had a septic tank problem or not, and I didn’t know much about systems. He took 4 phone calls from me, had me email him my time of transfer, and told me how to look in the tank and what to look for. I ended up not needing any physical service from him, but he provided me with a ton of information and mental security with what I was looking at. It’s hard to find good honest people that will spend over an hour with you for no charge and no service scheduled. I will be returning for any needs I have in the future and will give them business if I need it!