A simple request turns into into a negative interaction. I called to request a date of service be resubmitted to my current insurance carrier. When speaking to Robin (who stated shes the only employee/manager) was hesitant on filing my claim and insisting payment. The only SLIGHTLY positive outcome was that I was able to pay a couple bills from late 2019 and early 2020 when I didnt have insurance. I really hope the call gets reviewed for training purposes so that no one else gets the same unprofessional service as I did.
Professional, personable, and dependable - CIPROMS operates with the utmost integrity. Clients and employees have high longevity not typical of other organizations in this industry.
Poor customer service. Failure to update accounts, make returns, and contact patient.
- Address:3600 Woodview Trace UNIT 400, Indianapolis, IN 46268, United States
- Site:http://ciproms.com/
- Phone:+1 317-870-0480
- Medical billing service
- Monday:8am–4:30pm
- Tuesday:Closed
- Wednesday:Closed
- Thursday:8am–4:30pm
- Friday:8am–4:30pm
- Saturday:8am–4:30pm
- Sunday:8am–4:30pm
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