Cancelled services in Jan, now Sept and they are still billing. NO COMMUNICATION, NO SYSTEMS.. They will let you sign up, but wont let you stop services!! Different story every time you call. Hmmm.

They’ve been going up on my bill every month. They will be surprise when I cancel here in a few days I have switched to AT&T and they have a $55 lifetime price with no rental for the box or no contract and installation is free and on top of that they’re giving you $250 gift card I suggest everybody from Comcast and Xfinity to switch over to AT&T

We have been trying for 3 months to get our cable buried and have been forgotten about, marked 3 times just for comcast employee to mark job complete even though it wasnt, then finally they came out to do the job digging 2 trenches and leaving the cable exposed in three area. They then proceeded to lay bark from a tree on top in one area and a huge clod of dirt/grass over another area that someone will trip on. Highly frustrated and annoyed with service.

Too long hold to get no answers and no problems solved. They cant even hire people who speak English.

Jacob was very helpful and got me what I wanted!

Easy to pay your bill with the machine and really wasnt packed at all

God awful in every aspect. Cable is always pixelated and internet drops frequently. Poor service. Management doesn’t know what’s going on and clearly don’t care about customers. Rude service team

Quick, helpful and efficient!

Do not use any credit to pay they will auto pay your card then charge you huge bill 454 dollars for one month company is scam service suxs

Worst customer service in the State, now they increasing my price and the customer royalty told the price often different to monthly statement receipt. Called them but no one know how to solve the problem but only answer they can only do what they see on their screen. I have no idea whats on their screen. They only liar to you all the time, in consistent of price range for same package I have told from different customer royalty. The technician ran the cable above my deck, cant believe that could happen. I will suggest to consider other TV network.

Service center can help a little better than some idiot on the phone, but the line is always out the door. I say quit them and try U-verse. Good luck, hope you have a better experience than I have had the last 15years

Very friendly and professional.

My son and I were involved in an in-home invasion. For our safety, I decided to go with xfinity home security since I already had cable and internet through them and the price was a great value, or at least I thought.I should have realized at the beginning this was not going to be good. The tech used liquid nails to put up the sensors and motion detector instead of screws which means I am stuck with it no matter what.On day 45 I figured out why they only give you a 30 day cancellation policy. At 9pm the motion sensor went off and the police came. Since it was the holiday week, my son was at his moms and I was on the other side of town which meant a 30 minute drive to make sure all was ok. False alarm. 2 hours later the sensor went off again and again another 2 hours later. I stopped using the alarm and waited 3 days for them to get the tech out. The tech replaced the sensor and said it must have been my sons little cat that set it off. He also went on to say that it is set up that anything under 85 pounds will not set it off and everything is working fine.This morning at 12:58 the alarm went off again. Had to leave the girlfriends in the middle of the night to find out it was a false alarm again. So far the police has been to my house twice. I called xfinity tech support and they had me do the usual, unplug everything and pray the router god fixes everything. While we were on the phone the tech had me alarm the system as alarm stay which does not activate the motion sensor but you can see if it works because it will light up. It worked. Then we tested it on alarm away which turns on the motion sensor and she had me walk in front of it. After two passes it still didnt go off. So a 200 pound guy wont set this stupid alarm off but a 10 pound cat will. They wanted me to wait for another 2 days before sending out the tech, because that was the earliest they had available (must be lots of issues out there). You also have to call back for billing because I am not going to pay for an alarm that does NOT work.When I called billing this morning they couldnt even find my account. This company is very incompetent and a joke. I would NEVER recommend this security system to anyone unless you want to get to know your local police officers by name. I have ADT with our 2 businesses and never had a problem and will most likely cancel and go with them. Unfortunately that is going to mean I have some drywall repair to do where the tech used liquid nails instead of screws (LAZY) and have to argue with Comcast which I am sure will threaten me with a cancellation fee because I am 2 weeks past the 30 day deadline.Buyer beware and please consider going with another company, the little bit of savings resulted in a huge lack of safety and terrible service.