user
Boss Shop
1724 Thompson Rd, Indianapolis, IN 46217, United States
Appearance
Boss Shop

Comments
Ja
Review №1

Great people here. Indy is tough to find service, but they fit me right in for a broken flex pipe under cab

Ab
Review №2

Boss shop in Indianapolis is very slow the mechanics standing around smoking cigarettes and doing nothing I will never come back to this place and I don’t recommend any one to go there

Le
Review №3

Fantastic people there. We were in and out in no time. Very clean and friendly ❤️❤️❤️❤️

Ev
Review №4

Can’t start any work till we fax back a form with are card # on it.We tried sending a fax from 3 different places and it would not go through.They would not except a email of the form.No one uses faxes anymore!Very frustrating!

CA
Review №5

I got my oil changed here with trailer grease and steer tire rotation on June 18 2019. I asked for a CAT oil filter and i got a Baldwin. SMH. I asked for the trailer to be greased but they only greased the landing legs. SMH. Price came out to $309.00 everything else was dont right except the wrong oil filter was put on and the trailer axles were not greased.

Co
Review №6

Work is very slow. Dont be in a hurry. 2.5 hours to replace an airbag with no line.

Sc
Review №7

The staff is great. The mechanics are the best. Kelly helped me today and Derrick was awesome. Thanks

D
Review №8

Located next to the Flying J with their own parking. Quality technicians who know their stuff and get you in and out in a timely manner.

De
Review №9

From the very beginning,as we O/Ops know, customer service is the first impression... Katie from the beginning to the end made Boss Shop welcoming.Her smile and her professionalism in running the front makes the Boss shop the place to go to to get the job done in speedy time.... Thanks KatieO/Ops!!! pay attention to what Im about to tell you about Kelly...This young lady did a over and beyond great job on my PM... Katies knowledge and professionalism and insight on her craft makes her the go to tech to do your PM right!!!! Oh,did I mention that these were ladies??? Yes and they got me in and rolling when Stoopid Stoops couldnt!!! Thank you Katie and Kelly for the great job and service you gave me... Ill be coming back to you guys!!!!God bless, and Boss Shop, surround your shop with hard working women like Katie and Kelly!!!

af
Review №10

I was in for shock absorbers and out in no time very fast service thanks

Ka
Review №11

Great customer service, fast and great prices

An
Review №12

PMs do not include filters. Costs was higher than average for a PM job.

Ja
Review №13

Took my truck into the shop as soon as I got there. Fixed the problem in a timely way. Everyone there has a good attitude. Not like the mechanics at the TA in Clayton In.

Ja
Review №14

Once they get approvals on POs, it is pretty much a git er done! Very nice people work there.

He
Review №15

Was ignored. No hi or greeting. Waited to be told not today

Ja
Review №16

Awsome

MA
Review №17

From the moment I walked in the door they were there, plight, and kept it real.

Je
Review №18

Helpfull and nice.

-
Review №19

20 minutes from 8 am, they are still closed..

Ch
Review №20

Great place to explore.

Ma
Review №21

Great service. Broke down and they rescued us, and stayed open late to make sure we were taken care of.

Mi
Review №22

Very good prices and fast service.Did alignment all 3 axles andBalance front tires for 330$.

Mo
Review №23

Never will go there in Indianapolis to fix my truck for one small pin put in trailer handle charge me over 100$

Is
Review №24

Great plenty of parking!!

Ja
Review №25

Had an annual inspection done for both my tractor & trailer... passed with flying colors.Mechanic (Patrick) is competent and thorough. His name is going on the paperwork, so he wants it to be right!

Je
Review №26

Quick good service friendly

Ma
Review №27

Absolutely perfect experience, maybe it was just my lucky day and I should go buy a lottery ticket but the got me right in and fixed my trailer that needed some welding done on a mud flap bracket then right out...wished just half of all the other repair shops worked this way!!! Mark B.

Th
Review №28

This shop is amazing and everyone in it is amazing to work with. We bring several trucks in for repairs and they are always efficient, honest and reliable.

De
Review №29

The whole team is very thoughtful, considerate and I appreciate them. They knew exactly what I needed and went beyond to help me. Thank You..

OK
Review №30

Great service! In & out of the store with the parts I needed in less than 20 minutes! FJ right next door if you have to wait a few hours.

Ky
Review №31

By far the worst experience in my entire life, guy by the name Brett was not only rude, he’s 200% unprofessional!! If it were up to me I’d make sure he never works anywhere ever!!!

Re
Review №32

People were very friendly and service was quick and effective. My only critique would be that some staff enjoyed their job more than others. The night crew works a lot slower than the day crew and seem that they need a little extra help and push. Other than that great and would definitely come back.

Ab
Review №33

Worst place to take it your truck to fix everyone there is mean and rude including their manager and they don’t have any respect at all for customers stay away from this shop their mechanics are lazy not doing their job properly and wasting your time and money.I wouldn’t recommend anyone there stay away if you could guys......

Br
Review №34

I try and push off whatever repairs I need until I can get to this shop. the guys are great definitely one of the beat shops Ive ever been too. the techs are how you would expect theyre hard working and fun I feel like Im always being taken care of and at an excellent price. best shop hands down from service writers to management.

Cr
Review №35

A short in the wiring. Turn signals became 4-ways. They were unable to figure it out. Auto-adjust brakes had a faulty slack adjuster. They were fair in saying it would be pricey to repair that night. An adjustment and recommendation to get it to the shop of choice.

Mi
Review №36

Got in and out very fast. Thanks guys, great job!

Au
Review №37

Had two tires on my truck flat. One was being replaced with a spare the other one was patched up. It took two full hours to do that. It is unfathomable how a human being is capable to move so slowly! Imagine what happens if you decide to replace all 8 drive tires. They will need two shifts to get that done.

LO
Review №38

Fun and great fast. Service

er
Review №39

I called the shop but they were busy, the lady told me to call stranded towing, wow I wish I never took her advice. Over $1200 for 3 batteries, when it clearly was a battery issue because the truck was dumped on us by a driver 3 days ago. The prices are ridiculous. Dont use Stranded Towing. Nice guy but he will definitely get you.

Al
Review №40

Got us in quick. Completed everything on our list within a reasonable timeframe.

A
Review №41

Quick service

ch
Review №42

I walked into this place to get a couple of parts and they didnt have him not only that the mechanic was too busy to do anything I didnt see anything in the shop that doesnt mean I wasnt busy busting down tires or something but I think everything in Indianapolis kind of sucks and it just seems like a Real pain i* t** a** to get anything done

Ch
Review №43

My name is Charles mayhew I was treated like family

An
Review №44

You call, They tell you to come in for Service and then they say theyre booked !!!

To
Review №45

They got me in quick greased my trlr and I was back on the road in less than 1/2 hr thanks for the friendly quick service guys good job!!!

Ke
Review №46

I had new batteries installed here. Every staff member I interacted with was very nice to deal with. They happened to not be overly busy and got me taken care of right away. Im always leary about getting work done away from home. I felt I got a very fair price. Keep up the good work!

CA
Review №47

If it is possible, Id make 0 stars!I was there for broken blue line. I have asked over the phone, they said $40 for hose plus half an hour labour to put glenheads. After that, they gave me invoice $115 for labor, $15,50 for shop supply and $40 for blue line hose, which ended $174.37 with tax included.I have asked them several times why is 1 hour charge instead half an hour ( I have recorded call ) as well as what is supply for $15.50?DONT GO THERE, THEY ARE THIEVES !!!

Vi
Review №48

Leveling valve replacement, In and out

Br
Review №49

Well for being a Saturday with only 1 mechanic on duty, I had pretty low expectations for a quick job, took bout an hour and half to get 2 air cab shocks replaced. Waited 30 mins to get in shop. Had to keep an eye on mechanic to make sure he didnt damage the electrical sender for the fuel level. Aside from that did a decent job. Dont be shocked if u have dirt prints on your fuel tanks lol.

Hy
Review №50

If you go to this place dont let touch to your truck old man named Lance. He will not fix it properly. He makes wrongly and he does not accept his mistake then starts to shout at you and will say bad words. Its really unprofessional. Instead ask younger mechanics ( name is Joe) they are very kind and doing good.

I
Review №51

Every time price change, s0me time discount, next time the take back you last discount money, i change oil semi truck and air check, shop sply and environmental fees $ 19.90 lot of product just making money just air check $ 27.69 with tax too expensive, if you have semi truck first check price then change oil otherwise they kill you,

He
Review №52

So crooked. Completley effed my husband out of $5,000 not to mention lost work time. Dont go here EVER!

De
Review №53

Would like to give the Boss Shop, a Thank you and job well done one of the main guys ( John ) and the whole team was Great, needed our air conditioner replaced in our Semi and they did it in about 4 hours, and the bill was very reasonable. . THANKS AGAIN

Al
Review №54

They got me in on a Sunday. Had to wait for parts. They had me done by 11 a.m. Monday morning.

Jo
Review №55

Great shop. Really came through for me in a crunch

Da
Review №56

Worst place. I brought my truck for flex exhaust replacement they said it will take 2 hours and sat me down for almost 22 hours. When I ask what’s going on they don’t care. Finally I had to leave with out nothing. They waisted my time lazy service no work done on my truck.

Mi
Review №57

Very friendly staff. No wait for help. Got the truck in and out quickly. Techs were real helpful, knowledgeable and made me feel welcome. A+++++

ja
Review №58

Very very very slow 4 hours set then I’m left he h👎🏻👎🏻👎🏻👎🏻👎🏻

Co
Review №59

My babe was there getting the tire fixed on the truck

Jo
Review №60

Awesome shop, very fair, good service, fun to be around, quality work! Keep up the good work!

Tr
Review №61

Great shop some of the best mechinices Ive ever seen. If you need work done stop here

Gr
Review №62

Great bunch of guys at this location.

Mi
Review №63

It was a great experience

li
Review №64

Did good job on my alignment

Dw
Review №65

Very good shop very professional and kind very service writer prices are good will be. Going back for service

Aa
Review №66

Stopped for a wiper blade that the company is buying and asked for some air in one tire. Sure they said would you like it repaired. No thankyou i said. So i asked to be rang up so i can get the express code. We have to wait until the mechanic putting the air in puts the AIR A TIRE FEE on there. I told them i wasnt paying for air. They yelled over pa stop putting air in that tire he isnt going to pay. What the hell

Pa
Review №67

Awesome service. Quick and painless:)

ba
Review №68

They didnt care if u got help or knot poor staff

wi
Review №69

Friendly place with good service

Vl
Review №70

I come here to fix small air leak on my volvo i was waithing for 4 hour gus didnt know the name of part going in volvo dealer 2 times, the shop like this need to be closed bcs they dont know what they are doing day can onli change maybe oil and tires thats all what they know

os
Review №71

No aswer after 30 minutes of being on hold and i called at 11 pm. What kinde of 24 hour service is that

Ro
Review №72

On 1/18/2015, I needed a trailer light fixed. Called ahead and was told I Would have to wait one hour. After driving there and waiting the hour, I was then told Sorry, but we close at 11 pm. We cant fix your trailer light tonight. I was sent out of there without service.

Go
Review №73

Stupid place

Ti
Review №74

Alright shop

Hu
Review №75

Need to fix their damn attitude when you call them

Om
Review №76

Don’t trust whatever they say. I got charged $250 more. They are so rude.

Em
Review №77

Is a good place.

Va
Review №78

It is took more than 3 our to install 2 front tire.

Yo
Review №79

Worst shop ever seen took them oil change for 5 hrs

me
Review №80

I don’t recommend any body to go this place they robbed me there . guys trailer air bag they sell $400 you can buy air bag across the street less than $100....do not go there

Ja
Review №81

It’s a truck stop ✋

M
Review №82

I went here for land star inspection, they failed me for minor oil leak, one of the inspectors made estimate $2000 that is extortion, i refused to authorise them.

ke
Review №83

Checked in at 1230 now 530 for trailer light to be replaced what a joke still not in shop

Bi
Review №84

Nice people

El
Review №85

Unpolite, unprofessional

YU
Review №86

Exelent

DM
Review №87

I like Jimmy

So
Review №88

Ffffffffffffffffffffffffffffffffffff

Fa
Review №89

Very very rude people

Je
Review №90

Nice folks

A
Review №91

Poor poor really poor management coming down from the top!!!!!!!

Az
Review №92

Great job

Information
37 Photos
92 Comments
3.5 Rating
  • Address:1724 Thompson Rd, Indianapolis, IN 46217, United States
  • Site:http://bosstruckshops.com/
  • Phone:+1 317-780-2675
Categories
  • Truck repair shop
  • Diesel engine repair service
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7am–11pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7am–11pm
  • Friday:7am–11pm
  • Saturday:7am–11pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations