user
First Serve Cleaning and Restoration
1210 Indy Pl, Indianapolis, IN 46214, United States
Appearance
First Serve Cleaning and Restoration

Comments
Ka
Review №1

The team arrived even earlier than scheduled and completed the work quickly and quietly, well under the projected price. They were polite and friendly and nicely accommodated my dog. This is the third time theyve cleaned for me (carpeting and upholstery) and the third time Ive been delighted.

Ra
Review №2

Very thorough, professional and great integrity. Price quoted was what I got charged even though the work required extra. Extremely happy with their service. Will definitely use again!!

su
Review №3

Arrived on time. Respectful of our home. Cleaned couch and carpet(sick dog). Looks great! Smells great! Very reasonable fees

Li
Review №4

Purchased a home and decided to have the carpets cleaned before we moved in. We werent there during the service visit to talk with the technicians. But during our inspection of the carpets we couldnt see any real difference. If it wasnt for the faint smell of cleaner we wouldnt have know they were there.We were hoping for better results or feedback from the technicians on why they couldnt get it any cleaner.

Sh
Review №5

Excellent service! They did a wonderful job of cleaning our carpets and recliner. Everything looks like new. I would definitely recommend them and would hire them again!

Mi
Review №6

Very professional and knowledgeable! Also arrived promptly and were in and out - while doing an incredible job! We will definitely have them back to clean the carpets and may consider what other services we can use!

Li
Review №7

Professional, friendly, answered my questions, and Im happy with their work

Je
Review №8

The First Serve team arrived on time and did an amazing job pressure washing my house. They take special care to ensure your plants, garden and grass are well cared for spraying areas with water before and after the cleaning. Extremely professional, super quick, and an absolute job well done. I would highly recommend them for your next cleaning need.

Ci
Review №9

Fantastic experience. Very professional and clearly know what they are doing. Charged less than quoted, no attempt to upsell. Wonderful outcome on my carpet which had many stains from a cat with a sensitive tummy. Will certainly use again.

Kr
Review №10

The team arrived on time, they listened to my needs, cleaned the areas extremely well, and were done and onto their next job. Great job First Serve! The same level of excellent service we received 16 years ago! Thank you!

Sa
Review №11

This is the second time we have used them. We have been extremely satisfied with the results. The technicians are professional and hard-working. We will use them again!

Ho
Review №12

Excellent service! Great team. They showed up early and knocked it out quickly. Will definitely recommend to others.

Ap
Review №13

Mark and Chris were friendly and professional. They cleaned 4 bedrooms, hall, stairs, living, and dining rooms all in about 90 minutes! The carpet looks great! I’ve never seen it so clean! The enzyme treatment is a must if you have pets! We have 3 dogs and I can’t smell or see any spots! Thank you!

Su
Review №14

Such professionals! Showed up on time, we’re friendly and respectable and did an amazing job! Terri who scheduled my appt was extremely friendly and helpful and I paid exactly what I was quoted over the phone. Very simple and reasonable, unlike those other companies that charge you a fortune and leave your carpets wet for days. Highly recommend First Serve and will continue to use them!

An
Review №15

First Serve did an outstanding job cleaning our carpets and upholstery. Great service and easy online scheduling. The crew was very courteous and professional.

Ci
Review №16

The guys arrived on time and went right to work. They were quick, but took the time that was needed to take care of cleaning the carpet, especially the problem areas. I definitely recommend them and will use them again in the future.

AA
Review №17

They arrived 5 minutes early which worked out good for me. Glen was professional throughout the whole cleaning process. He provided shoe covers for my family and I. They went above and beyond! By the way, my carpet looks new again!

Am
Review №18

We used the Bio-Nihilator Pet & Stain Odor Eliminator. It took the stain out of the carpet very well and smells great! Highly recommend!

Kr
Review №19

We use them for the business I work for to clean carpets and they are such a pleasure to work with. So professional and helpful. Todd & Glen really take care of their clients.

Sa
Review №20

I have used First Service for many yearS.They are always on time and do excellent work. I highly recommend this business. They are professional and knowledgeable in handling all your needs. Love these guys!

El
Review №21

Good job. Great service

Ca
Review №22

First serve cleaning not only did a fantastic job getting our carpets clean they individually looked at each room prior to beginning.They were able to assess the condition of each room and take extra care to solve individual areas problems.Most definitely would recommend this business!

Ka
Review №23

The guys were very professional and polite. They did a great job and explained their process. They were very careful moving furniture and replaced all items moved. very satisfied with this service.

Ni
Review №24

First Serve team was great! Shoes up on time, professional cleaners & carpets look great!! Completely satisfied!

Ke
Review №25

Great service, easy scheduling and friendly techs.

An
Review №26

This is a top notch group! Scheduling was a breeze. The crew showed up on time and got right to work. Very friendly guys! They took care of our home and addressed all of our issues. In and out in a reasonable amount of time and pricing was very fair. Will recommend and use again without hesitation.

An
Review №27

Just had our carpets cleaned using First Serve Cleaning & Restoration. The 2 gentlemen that came to the house were on time and very considerate of us working from home. Our carpets look (and smell) great. Id definitely recommend them.

Th
Review №28

I had my whole house carpet cleaned this morning with pet stain odor removal treatment. The technicians showed up on time and were very knowledgeable and friendly. They walked me through the process and took their time to make sure the carpets were cleaned well. The pricing was good and I will be using this company again for my future carpet care needs. Thanks!

Or
Review №29

Local family owned business. Superb customer service, outstanding work, and very professional. I’m a returning customer and will definitely continue to use their services in the future.

Ju
Review №30

I have used this company at my previous address to clean tile and grout. They have always done an excellent job

Sc
Review №31

This is an outstanding company. The entire process was well organized and well communicated by the First Serve Team.My wife and I were very pleased with the drive / sidewalk cleaning and the siding cleaning. Could not believe how much of a difference a clean walk and drive enhance the curb appeal of our home when driving by.The owner, Todd Francis, has built an extraordinary operation in First Serve.Highly recommend this company!

Su
Review №32

First Serve did an outstanding job. The communication is excellent and use of technology to keep me updated on my appointment and arrival time was spot on. They were respectful and informative. I felt like they treated my home as if it was their family. Price was fair and quality of cleaning for both my tile, grout and carpet was exceptional.

Ro
Review №33

Excellent job. Professional and great attitude.

Bu
Review №34

The crew that did the work were very professional and did a GREAT job in cleaning the church carpet and almost 500 upholstered chairs. All work was completed as promised and done in a timely manner. Would highly recommend this company

Te
Review №35

They came out within 10 mins of my toilet busting. Very professional and prompt

Ev
Review №36

Great work, excellent employees.

We
Review №37

They are very easy to book and schedule. Showed up on time, very professional, and detail oriented with their tasks. I will definitely use them again as needed.

Do
Review №38

They did a nice job on the carpet and furniture. Technicians were friendly and professional. Their scheduling process could some tweaking, but they gave me a fair price on my service. I would definitely recommend them!

Ch
Review №39

What wonderful and extraordinary service. They arrived about an hour after we made the phone call, it was already late and worked till past midnight to insure that the damage was contained. Glen the person that provide our service put us at ease, explaining all that he would be doing and how the process of restoration would take place. Todd Francis the owner of the business has also been out twice to to inspect the work and insure that everything is fine. Having your home compromised because of water damage can be very unsettling, but from the very beginning they made us feel certain everything would be alright. I highly recommend this company for their outstanding service.

Te
Review №40

Very responsive, knowledgeable, and willing to talk us though the services we really needed (and didnt).

A
Review №41

Quality job! Had badly stained white carpet and their service has restored a few more years out of this carpet. They also do an excellent job with furniture and ceramic tile. Recommend!!!

Ly
Review №42

We recently had our siding and driveway cleaned. Todd is very responsive. The guys who came to clean were here on time and did more than we expected (including cleaning the siding inside our screened in porch. They were polite, professional, and answered all of our questions. The house, driveway and patio look new! We highly recommend them!

Su
Review №43

Always on time. Very professional. Explained everything thoroughly.

Je
Review №44

The technicians were on time and efficient.

De
Review №45

I am very happy with my floor tile cleaning. The tile looks so much better, and both of the young men were so kind and professional. I had a few questions, and they very happily answered all of them.

Ju
Review №46

Great job on pressure washing my house!

Ro
Review №47

Top notch small business! I love supporting local when I can. This is a good company with quality people running it! 10/10 would recommend!

Du
Review №48

We had the grout deep cleaned on our tile flooring and there really is no difference in the color of the grout. I could have used a mop and seen the same effect. Smells clean but shows no difference.The guys were all very nice and professional just wish the cleaning would have been more noticeable.12/3/2020Ok so the owner called me, we talked about the flooring and they sent the guys back over to reclean the floor and WOW what a difference!! I Highly Recommend this company!!THANK YOU SOOOO MUCH FOR AMAZING CUSTOMER SERVICE!!

Da
Review №49

Always great service, showed up earlier than the appointment and cleaned all house siding and back patio as requested. Extremely clean, quick, and conscientious about the power meter and anything else in the way, being careful and communicating well. Weve used them for carpet cleaning in the past as well. Would highly recommend.

Ro
Review №50

These guys were terrific. Did a great job of cleaning my 26 year old concrete driveway and some stone facia on the north side of my house. Quick! Professional! Friendly! And for what I thought was a great price. Highly recommended!!!

Th
Review №51

Amazing service every time!!!

Te
Review №52

First Serve did an absolutely excellent job on my carpet! It looks and smells amazing! They were on time, very courteous professional! I would highly recommend them!

st
Review №53

I was totally amazed how quick and professional they were. Definitely will use them in the future

Di
Review №54

So glad I got my tile floors done with First Serve! Super easy to schedule with upfront pricing. Job was fast and well done. My tile floors are squeaky clean and will call them again. Thank you Glen!

Je
Review №55

Definitely recommend these guys for all of your carpet cleaning needs! They are super professional, easy to communicate with and did an excellent job! They arrived early and got right to business! Our carpets needed a good cleaning, they were pretty bad and now they look great! 100% recommend!

Na
Review №56

I cant express enough how great this company is. I dont normally write reviews but they earned it. They came in did a great job and spent extra time on any trouble spot with no hidden fees. What I was quoted is what I paid which is refreshing. I would recommend this company to anyone

pe
Review №57

Quick response time, fast service on cleaning day, they shared before and after photos, moved furniture as needed to get the job done properly.

Ca
Review №58

Excellent service and technicians were great.My Carpets are beautiful. They are truly professional and did a wonderful job! This is the third time I have had them and I will recommend them to others.Cathy James

No
Review №59

On time as scheduled, did a fantastic job on 11 year old carpet, looks almost new

Ja
Review №60

This is my second experience with First Serve, and I remain very impressed. The crew was punctual, responsive, and efficient. Though my job this time was relatively small - den, hallway and stairwell - the 21 year-old carpet is white with personalized pet spots. I was hoping for presentable, and the result far exceeded my hopes. The quality of the work was superior, and the results far exceed the price.

Li
Review №61

First Serve and all employees are superb. The deck (and siding on the porch!!) look brand new and I havent even re-stained it! They are the bees knees and I recommend them for any of their services.

Ma
Review №62

Todd and his team do an excellent job! The cleaning technicians that came to our home were very polite, professional, and thorough. They made sure they understood what my expectations were. Easy online scheduling and clear cost descriptions as well! Outstanding service First Serve team!

An
Review №63

Excellent service! Always on time, quality cleaning and great customer service! Have been using for some time and am never disappointed. Would definitely recommend for carpet and upholstery cleaning.

St
Review №64

Excellent service and exceptional scheduling process. I booked my carpet cleaning online and received helpful emails and text messages that let me know the service was scheduled and when the team would arrive. Very professional team members who did an excellent job and worked efficiently. I will use First Serve again!

Ro
Review №65

First Serve cleaned carpets on a small home that had heavy staining on the light colored carpet in preparation for a rental tenant. The carpet looked and smelled amazing when they were finished!!

Ki
Review №66

We have been using First Serve for severalYears for cleaning our carpet. They are a very professional and trustworthy company. I am always impressed with their work. I highly recommend First Serve!

Jo
Review №67

These are the people to call if you have carpet or furniture to be cleaned. On time, got right to work, finished in good order at a reasonable price as quoted. Much much better then the other WELL KNOW company we used last time. They will get my future business.

Je
Review №68

The gentlemen that came to clean our furniture arrived on time. They were both very polite and professional. They did a wonderful job and I would most definitely use their services and/or recommend them to anyone.

Je
Review №69

Service was done professionally, in a timely manner, and with attention to detail

Aa
Review №70

Have had our carpets cleaned a few times by First Serve. Every time they clean the house smells amazing for weeks and the floors look GREAT! I highly recommend them!

Ma
Review №71

Sorry I am so late in my response. This is the third time Ive engaged the services of First Serve and I have never been disappointed. Glen and the other gentleman were friendly, efficient and just did a great job overall. I will call on First Serve again. Thank you for the great service!

Fo
Review №72

I had a great experience wonderful customer service with First Serve Cleaning When I called to schedule they were able to fit me in on very short notice. They arrived as scheduled to clean and did a super job.I was impressed with the service I received from them.Thank you and we will definitely be using First Serve (Glen Team)I will refer these guys to everyone.

An
Review №73

Very nice and friendly service. I will be using them from now on.

er
Review №74

These guys worked magic with the exterior of my home, Deck and Patio. I used them for power washing and cleaning and would not hesitate to again.

Ki
Review №75

First Serve has been doing an amazing job for us for years! Their ability to fully CLEAN the carpet means there is no soap residue so my carpet stays much cleaner much longer. Fabulous job as always guys!

De
Review №76

I had to schedule this at the last minute, and First Serve found a way to fit me in. My second experience was just as positive as the first!

An
Review №77

Awesome company! Great service and courteous staff!

He
Review №78

Communication was great from the time of scheduling (on-line). The day of I received a text when the crew was on their way and they arrived promptly at the scheduled time. Both gentlemen were friendly and professional and they worked their magic to get nasty stains out of living room and stairway carpet. I highly recommend the team at First Serve Cleaning and Restoration and look forward to doing other rooms in a few months!

Ba
Review №79

The two gentlemen who came to my home yesterday cleaned four areas, and they worked efficiently and did a very good job making a rather old carpet look almost new. Thank you First Serve! And the price was LESS than quoted!!

Do
Review №80

Great service. Keeps you well informed of arrival times. Quick, efficient, and wonderful results.

Dr
Review №81

Great company! Came out last minute when we moved in to our new home last summer! Guys were friendly and respectful of all the moving happening and worked around us! Great company. I know a lot of people who have used them and everyone seems to think the same. Highly recommended.

Li
Review №82

Looks and smell great.

Ka
Review №83

The company has great communication. They let me know who would be here and when. I also received a text when the employee was on his way. The carpets are clean and the whole house smells fresh.

St
Review №84

Friendly service and over communicated on the job; would definitely recommend!

Su
Review №85

First Serve was careful to spot check my sofa before proceeding with cleaning. The chairs and ottoman are old, and while not looking new, certainly look better. Job completed within an hour and dry within a few hours.

Am
Review №86

Glenn and his team are amazing. I appreciate that they have gone above and beyond to help us get our house ready for listing. We had some really bad pet stains, and they have worked hard to ensure they look so much better! Their customer service is great. I will be recommending them to everyone I know. And my husband manages a local furniture store and has already been telling some of his customers when the discussion comes up. I am glad that I decided to try them out!

Em
Review №87

We have worked with First Serve in the past and have always had amazing customer service. This time, they went above and beyond expectations. We had an emergency need for carpet cleaning after a weekend away and a sick pet with visitors coming over the following day. They got us in quickly, worked efficiently, and our carpet is as good as new.Their team members are always professional, personable, and respectful of your property. Their pricing is very reasonable, they call/text about their arrival and are always punctual.

St
Review №88

The staff was very friendly and explained everything well. They came in and cleaned 3 carpeted rooms in a very quick and efficient manner. I would highly recommend First Serve Cleaning and Restoration.

Mi
Review №89

I’m blown away by the service I just received from First Serve! My dog had accidents on both my area rugs and carpet. First Serve was able to clean my carpets the same day. Glenn and his team were prompt, professional, and super friendly! They even swept my carpets before cleaning them. 5 star service from beginning to end. I will be calling First Serve again in the future and highly recommend their service!

Kr
Review №90

Our floors look amazing! They did a great job.

He
Review №91

Awesome company! Courteous staff!

No
Review №92

I’ve been planning to get my house power washed for a long time, and finally I came across this wonderful company. The first serve cleaning and restoration company. They did an awesome job. It’s like a new house now, can’t believe it.I highly recommend them.

Sh
Review №93

As Facility Manager, I need systems and various go-to vendors that help keep our church looking great. We are on the quarterly cleaning plan with First Serve and are very pleased with the quality and responsiveness of their service. I recommend First Serve without reservation.

ki
Review №94

Excellent job as always! Glen was punctual, efficient, and thorough. He always explains what he is using on my floors. The carpets look great! Best carpet cleaners I have ever used.

Me
Review №95

Weve had our carpets cleaned by them twice and both times they did a great job. We have a dog and three kids so we have plenty of trouble areas on our carpets and they tackle those with no problem and make our carpets look fresh and clean!

be
Review №96

They did a great job. The grout in my bathroom band kitchen sparkle and carpet looks great. They were fair with cost and very professional. A real plus was they got no water on the hardwood floors. Great job. Bev

Br
Review №97

Great job! Quick to respond and flexible scheduling made my entire experience amazing!

Sc
Review №98

Great service at a great price. Our go to.

Da
Review №99

We had brick cleaned. We also had a concrete patio, front porch, sidewalks and driveway cleaned. Looks great!! Knowledgeable and courteous crew. I would highly recommend First Serve.

Ro
Review №100

First Serve has cleaned our carpets for the past 20 years and have always cleaned with Excellence. They go above and beyond each and every time them clean. Do not hesitate to use this Christian company.

Information
100 Photos
100 Comments
5 Rating
  • Address:1210 Indy Pl, Indianapolis, IN 46214, United States
  • Site:https://firstservecleaning.com/
  • Phone:+1 317-247-0933
Categories
  • Carpet cleaning service
  • Commercial cleaning service
  • Pressure washing service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–12pm
Similar organizations