These guys are about the business. Fast,pro professional and time oriented. I waited all day for pull a part and these guys showed up within an hour. What really makes me favorite them is the high level of communication. The driver was phenomenal and taught me a few things while loading my car. Great service great people. Dont waste your time, money or energy else where. Look no further than Ace Midtown

Midtown recycling and Westside Midtown car parts have given me the best customer service I have ever experienced in the salvage industry. They were honest, fast, and friendly and I would recommend to anyone that is trying to sell there car for cash or purchase car parts to give Midtown your business. If they dont have the specific part that you want they will steer you in the right direction to get what you need. They really do put there customers above all. I salute you Ace Midtown.

We recently bought a new to us vehicle last Friday. At first, we had a fantastic experience. Mr. Chris, the owner, was very professional, accommodating and friendly. He spoke to my husband and quelled all our concerns about the vehicle we ended up buying from him.We specifically inquired about the A/C as we have a very young child and were told by Mr. Chris that the A/C worked so well that if we put drinks into the glove box it would cool them. We took particular interest in purchasing this particular vehicle over others offered to us because of the working A/C.There were some other issues we were willing to over look. But for the sake of the review include: Mr. Chris claiming he had no idea my grandma was coming to pick up the vehicle Friday despite our correspondence throughout the entire day and him confirming he received my message she would be there slightly after 7pm. Mr. Chris also told us the tires were brand new. But upon receiving the vehicle we noticed not only was one of the brand new tires flat but had gouges out of the side. As noted by the mechanic today, is not in fact brand new. (updateThe updated cost to fix the tire was about $122 and the issues we had to fix the actual vehicle to make it road safe was about $713. The cost to fix the A/C is about $800 (needs a A/C Compressor kit, dryer and orfice tube + labour.) with out the cost of freon. Also invested $50 of freon to try and recharge it and a can of fix a flat to even drive the vehicle home to our mechanic since towing wasnt feasible. )My family and I were told a few different things about who the car actually belonged to. My husband was told Mr.Chris was selling it for a friend. My grandma and cousin (who picked up the car) said they were told that Mr. Chris and his friend had bought the car together to fix and sell. Very odd inconsistencies.I messaged Mr.Chris about his false advertisement on the A/C Saturday asking for $300 to fix the A/C and make this issue right. As he had advertised it as working. We waited until today to write a negative review as he had told my grandma he had a baby shower for his baby this past Saturday, I believe.Only thing he had said was he had not actually checked the A/C recently.He did not respond to my other message to him about fixing this issue.Mr. Chris bragged about how he was an honest man to my grandma and how his clients know him for that. But honesty is not what we experience with him or his company.Im willing to amend my review if Mr. Chris and his company takes responsibility for this issue of false advertising/information and corrects it as asked.Amendment:Mr. Chris Pringle has been in contact and said that he would refund the 300 to help offset the cost of the parts that were advertised as functional however, the last messages I received was he needed a week and then I checked in with him more recently can he said he was waiting on his convertor guy so he could refund us with no further contact and no refund. He is so far ghosting us. We waited well over a month for a refund that was to take a week.Do NOT do business here we sorely regret trusting this man and this business and will likely be contacting the BBB and the State Attorney General Office as we still have not heard back from Mr. Chris Pringle.

They are prompt. Very nice and professional on the phone. Tow truck driver was very nice on time and respectable.. They kept their word and didnt try to low ball.. Anyone looking to sell ur vehicle hit up Ace Midtown!!!!!

Was not able to talk to anyinr and was on hold for 30 minutes all I got was the same recorded message this place is unprofessional

First off, everyone i spoke with were nice. The interactions were good. The problem is after verifying the well used car from 03 had title, catalytic converter, battery and no flat tires; i was quoted a price of $210 without the title. The next day i spoke to a different person to verify the pickup time but this time the person quoted a price of $150 because of the lack of title. This change in price raised my suspension that they probably would change the price again before the transaction was completed. Well not to my surprise, when they arrived to pick up the car they did have a new reason not to pay me their quoted price. All these other reviews (which are clearly paid for) do not state your quote will probably not be what you will ultimately be paid. Your old vehicle isnt worth much but know what you are getting into. Ps. While waiting on the tow to arrive, i knew i probably would be writing this review. Unfortunately they didnt prove me wrong. At least they were nice.

The direct source for junk cars. Amazing how many cars they can eat! Always willing to work with everyone. We are there daily.

A little out of the way but went very smooth.Great job.

The absolute best Junkyard in Indianapolis. The customer service here is great compared to these other places. Not rude! Unlike the other places around them. Ide call this place first every single time, if they don’t have it they can tell you who does. Always great doing business with them. Thanks a million.

They have nice people that work for them

I was looking to junk my 96 Chevy cavalier, so I called several different places for a quote. Ace Midtown had the fastest response time and I feel like they gave me more than what I was looking for price wise. When the tow truck driver showed up (on time!) he was very polite and friendly, as the person on the phone was as well, not quite sure if it was the same person, my overall experience with this company was phenomenal. Everything was also done in a timely, professional manner.

One of the most rude people I have ever spoke with on the phone. First he answers the phone like he is at home. Then he says what do you have for sale, I say I dont have anything for sale Im looking for parts. Do you do that, Sell parts? He goes not to you with your attitude. I said what attitude? I told him Ive been on the phone all day looking for parts. I wont sell you any parts. What a jerk! I had absolutely zero attitude until after he said he wouldnt sell to me, then I copped and attitude and told him exactly what he was! AH! Too bad for them. Must be nice to be doing so well as to chase customers away! They just lost a lot of business.

Impressed with their prices. Called around a few places they had the best price by far and didnt take long to arrive. AJ was very nice and easy to deal with. I would like to publicly thank him for his service. Merry Christmas.

Great service they did a really good job of picking up my junk car. Cash for junk cars was pretty fast. They picked up my dodge truck and gave me really good money. The way the do business I was very satisfied . I will do business with them again. Junk car removal with this company was a breeze

Messaged them on Facebook for a quote, and they picked up my car a day later! Junior was very friendly and mentioned some of the different parts/prices they have. I was offered more than other junk yards offered. Overall, very good experience. I will definitely work with Ace Midtown again. ☺️

Super nice guy. Very responsive. Missed my appointment by a little because the earlier call was a BIG job. However, he got right back with me, set a new time and was on it.There isn’t a lot of wiggle room on scrapping price unless you’ve got a late model vehicle, but his was the best quote I got after calling a few others.Always courteous and professional. I’d use this service again!

Fast pick up. I have sold a car to them before and this is the 2nd car I have sold them . They ere very easy to deal with. I got 700$ for my 2000 Honda Accord. The tow truck driver was prompt and on time. Would recommend this place to anyone. Thanks again.

Best service ever. Very flexible and understanding of your needs. Wont find any better service in the city.

They have great customer service and gave me a good price on my car. The driver arrived with cash in hand, easy and fair transaction. I will definitely do business with them again.

I had a 98 Cavalier & a time table in which it needed to be gone. I had called quite a few other cash for cars places only to be given the run-a-round. So much so, that was even a bit rude when I called Ace Midtown. They were nice, professional, & fit me into their already packed day! I am so glad I called Ace Midtown & recommend them to anyone who wants a good, strait forward deal!

ACE midtown is an incredible business. Quick service and great Quality. Hardworking people who care about your needs! Try them out yourself!

Had a great experience with these guys. Everything they said was spot on. Their guy showed up on time, and paid me a great price for our car. It all started when I broke down on 465 going to work. The tow truck driver showed up and actually gave me a ride to work which was very nice of them. It ended with cash in my hand. Very satisfied with the outcome of this. I am disappointed I blew the engine in our Mazda but still happy I didn’t have to pay for a tow and didn’t lose my job. Thank you Anthony !

I appreciated the quick response and service that this company provided. AJ was courteous, took my license plate off for me, and gave me a fair price for my totaled car. Fast and easy transaction. I will definitely call him first next time I have a car to sell.

Worst service ever I called scheduled to pick up my car several times. At least 4x no ever showed keep telling they couldnt find there driver are always way never show up. Then had decided try lower price too. Most unprofessional people I think I ever had to deal with.

What caught my eye was how professional this company was. Very impressed with the organizational skills of this company. Assistants were very help for with any requests or questions I had! Able to point me in the right direction when Im a time crunch quick reliable service when in desperate need! My first stop shop for anything vehicle related! Must stop and see they always they have what I need available!

When the tow truck driver arrived he was very polite and 2 the point. Paid me a above fair price compared to the other two that I called. THANK YOU for such great service!!!

These guys were great! I found them to be both generous and knowledgeable. All in all an easy experience. I would highly recommend their services!

Did not show to pick up vehicle twice in a row, more so, no communication in regards to rescheduling. Definitely wasted needed time to a company that No Shows their customers. Hopefully this company can rise above & take this criticism well.

Came and purchased our old work van after we bought a new one. It and and drove, and they still paid me more then junk price. Happy customer. Thank you again.

Excellent customer service, they picked it up that same day I called, & they paid me for it then any other junk yard was offering! ☺️ VERY PLEASED WITH THEIR SERVICE!

Guy was on time and very respectful didnt give me a hard time.

Was quoted a selling price of $230. When he got there 2 hours late only offered $140

This guys are amazing the people actually pay top dollars for cars !!!the place to go!!!

They came and bought my infinity today and paid me same day. Thank you for the service this is the 2nd car i sold them. The people who sold me the car did me wrong, but still happy i was able to sell it. Thank you

Very professional place and quick response and quick pick up. Bought two cars from me.

Good and reasonable prices very helpful people.

Great place, great guys they helped me get everything I needed and even let me borrow any tools I may need for the job, be sure to check them out for any needs..!

I highly recommend this company when it comes to junking a car. The personal time to look at my car came within 20 minutes of me calling and he also gave me a fair price on my truck.

Need to unload an old vehicle? Ace is the place! AJ was a pleasure to do business with. Highly recommended.

Couldnt be happier with the service I received yesterday..everyone was really friendly and on time picking up my car! Thank you Thank you !

Best customer service in my opinion. Was on time, and paid the most out of three places I called. THANK YOU, will tell friends and family.

He is a good man and give me a buttery for free

I came to buy a mountain dew, ended up selling my junk car to them. They was fast to pick it up. Gave me the agreed price. Thank you.

At first everything was going smooth, they were polite on the phone, we setup a time for 10am the next day to come buy my Lexus..quoted me for $285.00 and they said theyll call me at 9am to let me know theyre on their way, good to go!!!Well, 9am comes...no call..not a big deal..whatever. 10am comes, still no call..so I call them..just to follow up. A gentleman answers, I asked if I was still on their schedule to come get my car today? He apologized and said hell call me right back....and he did. He apologized again and told me that his driver was having some issues with his truck...it will be a couple more hours. I said...I understand...things happen..Ill be expecting him around 12/12:30pm...cool. Here we are again 12pm....12:30...1pm...I call again...a gentleman answers...I asked whats going on? He said the driver is in route...should be there in a few minutes. I apologized and said...Im not meaning to keep calling...but I have a very tight schedule today do to the fact Im moving. He apologized back and said the driver will be there shortly and well get you taken care of.WELL...2pm nothing...around 2:15pm the driver pulls up. He looks at the car asked a few questions about it....and was hellbent on the catalytic converter...is it on there?..is it the original? I replied yes & yes. Hes gets a floor jack and jacks my car up to take a look...and says...its there but I cant tell if its the original! I replied...Im the second owner of the vehicle....it belonged to an older gentleman before me...I bought the car with 98k on the odometer everything on it is original except for the alternator, radiator, hoses, tires, brakes, water pump, timing belt, plugs and wires, and stereo...other than the damage done to the front driver side, it has a slow transmission fluid leak and its dirty as hell from sitting...the car is sound!!!! He turns to me and says...Ill give you $100 for it! I said...youre joking right? You show up over 4 hours late then try to lowball me down to almost 1/3 of the original quote!!! He said....well what are you looking to get? I replied...well I was quoted at $285...Ill take $250? He replied...Oh..so youre going by an over the phone quote!!!...I cant give you no more than $100-$150!!! I couldnt believe this guy. I responded with....were done here..have a good one!!! His response was...its no sweat off my back!!! At that point I told him to get off of my property!!! Moral of the story is.....if he wouldve got here on time..at least close to it and he didnt try to screw me over...I probably wouldve settled for $200!!!! I dont care what business youre in, you dont treat your customers this way!!!! Especially when the customer is going out of his way to do business with you!!!!!!! So for the record.....I DO NOT RECOMMEND THIS PLACE TO ANYONE!!!!!!

I dont even remember going to this place

Excellent company with a simple transaction. Would definitely use again

Great service and gave more $$$ for a junk car than any place in town. Take your car to them!

I will start off with sayong a BIG THANK YOU. This place helped me get my power back on and went out of their way to help me. Thank you so much.

I worked with AJ. He was very helpful and gave me a good price for my car. He accommodated my needs and was a great experience.

Had a lovely experience, amazing service! Thank you so much Aj!

Great price, promote, they were amazing. Very polite, will do business again.

They came and gave me exactly what I needed to pay my rent. I worked with AJ and he was awesome and very professional. Thank yku, will do business with again.

Very, very, very rude!!! Customer service and professionalism is horrific! I understand at times customers can be very rude and obnoxious but as a professional company employees should learn how to handle situations as such. Using racial slurs is highly unacceptable and thats exactly what was used in the conversation, if thats what you call it, that I had, bringing up black lives white lives. What does that have to do with the car and MY phone call? As many times as I was trying to tell him that the N (n***a) is unacceptable he kept saying it and degrading me about my education. I will not recommend anyone to this place of business. And all I was trying to do sell my car and the guy said its a piece of s**t. Well, as far as your advertisement indicates, you buy junk cars.

Always have what Ive needed or can get it. Love this place.

He was very professional, kind and i would definitely refer him to friends and family

Was never there

Aj showed up on time let me get all i needed out the car and gave great service!

Horrible company, they should be ashamed of how they conduct business

Great guys! Had parts I couldnt find anywhere else & at great prices.

Arrived really quick. Paid good Privé.

Great place. Thank you so much.

Very happy with this company. called three places and they gave the best offer.happy with the service. will reccommend this to anyone who has a car for sale. they came very fast and was professional. when the driver arrived he quickly matched the title tk the car and we was on our way to receiving the cash. ace midtown in my opinion js a very cool compa y. AJ was very polite and explained everything and was easy to understand. it was pouring down rain when they arrived and still made the deal happen why i sat on the porch and watched lol. thank you a million times!!!

Wheres youre e mail address other than that good job aj n tony

Ok here it goes they work with you and have great customer service qualities and and hold themselves to a very high professional standard they are also very polite and well mannered if you want a quick easy and best price towing I would recommend them to everyone

Awesome service reasonal price.

Fast pick up on our car.

Very polite people. Thank you for helping remove my plates.

Immediate response and good pay

This guy AJ was very nice...came on time and gave me more money than I was expecting for my junk car....this is the guy to call!

By far the highest for my junk car thanks !

We had to wait for the driver but he did end up showing up. Paid me cash on the spot. Thank you

Unprofessional & only accept cash.... very sketchy place!

You have to call the 300 time to answer the phone and whenever u ask about the part u need they put u on hold for 40 minutes

Paid really nice price! Thanks!

Great place

Worst place ever will keep you waiting all day never show up and dont even let u know anything

They just love to buy cars!

I pay cash for cars ! !

Had the part I needed. Thank you.

On time and if i say so i think he was early by n hour

Was really great

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Came fast

Came fast

Good service

On time.and very professional

Thank you