user
Connie Mortensen - State Farm Insurance Agent
5144 Madison Ave #9, Indianapolis, IN 46227, United States
Appearance
Connie Mortensen - State Farm Insurance Agent

Comments
Je
Review №1

State Farm always takes care of me. Having Connie and her team behind me, I know Im in good hands. Its like having my mom there making sure Ill be taken care of no matter where I am!

St
Review №2

Haley is always such a pleasure to work with. Anytime we reach out to make a policy change, etc. she is prompt and polite. I genuinely appreciate the service provided by Haley!

Ci
Review №3

Our agent Tracy is always willing to go above and beyond. She explains our policies in detail and is always willing to compare products and services to ensure we find the right package to suit our needs. Ive referred my extended family to her. Shes a real asset to the company.

Ca
Review №4

Traci Campbell was very professional in handling my business insurance, the state farm agency comes highly recommended.

Br
Review №5

Traci is AMAZING!!! Whatever I need she gets it done! She really goes above and beyond!

Co
Review №6

I highly recommend Connies office. Ive known Connie for a few years now. She is genuine, honest, kind and empathetic. She is everything you want in an agent. She doesnt just educate her clients, she educates her team. I know firsthand that she is not a pushy sales person but instead actually cares about her customers and their needs. She will be straight forward if you have too much coverage or not enough and she will do everything she can to find what you need and fit it into your budget. For this, I will always send my friends and family her way because she is trustworthy, sincere and simply amazing. 5 stars all around. Thank you Connie!!!

Ja
Review №7

My family met with Connie and Traci at an event Traci put together... I was so amazed from all the information State Farm provided. I was so thankful because I was so uneducated on how much State Farm had to offer.Traci went over and beyond with helping my family of eight and we are so thankful . Now my family can sleep better at night.. After speaking and meeting with Traci and Connie my family has purchased 10 different policies. Thank you State Farm for all your help

Ta
Review №8

I have had a great experience with Haley and Connie at this office. As a first time home buyer, they helped me understand the process and what the insurance covers. Haley was great with handling the quotes and answering all my questions in a timely manner. I would definitely recommend this office for any future needs.

Su
Review №9

Connie Mortensen has been my agent for several years. She is a very genuine person. I truly feel she has my best interests in mind at every turn. Whenever I have a question or need additional information on a decision that needs to be made...she walks me through the situation and makes certain I understand it before moving on. She is not afraid to say she needs clarification on something & will get a State Farm expert on the phone to make sure she has covered all the bases. Very welcoming and so easy to talk with.Another bonus at this agency is the awesome office staff. They all treat you like family.If you are looking for an agent or not happy with the one you are currently using, give Connie a call.

Ch
Review №10

When I joined state farm Connie reached out to me soon after and wanted to sit and review protecting my assets. She made it so easy and convenient by coming to any place of my choosing (apartment building lobby for me). She explained everything very well and was very transparent in the different pricing options and we picked the one that best worked for me. Additionally when I called in with an issue regarding my policy, one of her agents, Donna was beyond helpful and did further research into my issues and gave me call backs same day as promised. For the little bit more I pay with state farm versus what I could get elsewhere, the level of service and dedication are well worth it.

Kr
Review №11

I just purchased home and auto policies from Traci and she was incredibly knowledgeable and helpful. Ive been shopping these policies for awhile and this was by far the best experience Ive had.

Em
Review №12

This office is the best! Everyone is always professional, willing to help (even when dealing with another insurance company), and they are the most friendly group of people around. They give sound and reasonable advice and can be trusted to meet your needs. You won’t go wrong using this office!!

Ni
Review №13

I have been with State Farm for over 10 years. Recently I spoke with Haley in regards to my auto and home policies that I have with State Farm. She was very professional and took the time to answer all of my questions. It’s always nice to know that I can call and be treated like a person and not just a number. Great job Haley!

Ne
Review №14

Cheri stayed late in the office to make sure I was insured over the weekend for a new purchase. Super friendly. Highly recommend!

Gr
Review №15

Haley at Connie Mortensen has went above and beyond for many issues that she has worked on for me with resolve. She is a super friendly and super attentive to her customers. She deserves praise and a raise for excellent customer service day after day.

ha
Review №16

I absolutely love Connie Mortenson State Farm! The insurance environment here is top notch and everyone is well informed. It’s easy to understand and get my insurance questions answered. By far the best insurance company near me.

Ma
Review №17

I love this State Farm family! By far the best insurance agent near me! Great service, low rates, awesome discounts, and a compassionate team always working around the clock to meet everyones needs. Simply wonderful!

St
Review №18

You guys are awesome as always! Been a customer for several years now and anytime I need something new you always come through with the best service ever! Thanks!

Jo
Review №19

I called the office & asked how much more was a Chevy 23.00 more I gave vin number & that was it simple & fast, very pleasant person

Am
Review №20

Best Insurance Agent I have found! Connie and her crew work hard to find you the best quotes and always remember who you are when you call and get back to you in a timely manner!

Sh
Review №21

I certainly think very highly of Connie. She is a wonderful human being and this office is great. I completely trust them.

Er
Review №22

I dont know how this agent received 5 stars. I have been trying to call this agent for two weeks...NO ANSWER!! this is who I pay my monthly premiums to ON TIME!!!!!. I am switching state farm agents. She is NOT a good agent...

Sy
Review №23

This state farm company is amazing and has never let me down. They have exceeded service from any other place i’ve been too, they really helped me up my credit and so much more. Thank you guys.

Mi
Review №24

Everything was handled quickly and professionally was very happy with the outcome. Connie and her team are great professional people.

Jo
Review №25

Great insurance agent!

Me
Review №26

I needed some quick Indiana insurance help and Haley was super responsive and very personable.

Au
Review №27

Great agent even better person!! Definitely recommend her for your insurance needs!!

Ca
Review №28

Connie and her agents are experts in their field! Very responsive and attentive to my family’s insurance needs.

Co
Review №29

Haley found me a way to save an extra $75 a month on my car insurance, even after my 17 year old has an accident! Thankful for all of the help she gave me.

Ti
Review №30

Connie has been our agent for several years and will continue to be her office is great

De
Review №31

The team at this office has always been kind to me and gone above and beyond! Thanks so much!

Ma
Review №32

Great staff very easy to deal with. Solves problems very quickly.

mi
Review №33

A good agent, helps with more than car insurance.

Ra
Review №34

I came into the office to drop some paperwork off and Cheri came out a greeted me. I had never met her before, but she was answered all of my question and was very patient with me.

JO
Review №35

Love this place always so friendly! Especially Haley!

Ma
Review №36

A+ company! Great job!

Ro
Review №37

Not been with them long, they are good people and will help you with whatever you need

Za
Review №38

I’d make her my beneficiary 😘

Information
25 Photos
38 Comments
4.8 Rating
  • Address:5144 Madison Ave #9, Indianapolis, IN 46227, United States
  • Site:http://connieismyagent.com/?cmpid=kubt_blm_0001
  • Phone:+1 317-784-4211
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations