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Signature Party & Event
1598 W Broadway St, Idaho Falls, ID 83402, United States
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Signature Party & Event

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Kr
Review №1

Signature Party rentals was amazing to work with. I am a wedding planner. I had a bride go on her honeymoon with a locked venue. Signature worked with us and was very patient. The dance floor we had rented was beautiful and easy to use, even out in the woods!

ju
Review №2

Sitting a birthday party and the tent is amazing! The decorations were on point! Im so excited to book with them next summer!!!

Em
Review №3

They were kind to me, but they’re very dysfunctional and unorganized. We had a wedding and I called three times confirming my order just to be sure because they seemed confused when I initially placed the order. Always repeated back the correct order. Third time I called, they read from the screen the wrong size linens on order so I corrected that wondering why the times before they repeated back exactly the size I wanted. Day before, we pick up the linens..they’re the wrong size but they’re closed with no after hours number. Day of, I get ahold of them and they drop off the correct size linens (I was not going to pick them up at this point) but not all the correct color because they didn’t have any left which wouldn’t have happened if they had our order in correctly in the first place. Then, they have to come back (again I was not driving to IF to fix their mistake) because they forgot the rest of the somewhat “corrected” order. The wedding was weeks ago and I just got a call this morning from them asking if I dropped off the linens. I said yes, they asked if I could make sure, then they call me back saying they checked and found them. They need some sort of inventory rental receipt that they give you to confirm you returned. They were never rude but man...that was a rough go. Not to mention one of the chairs collapsed in the middle of the luncheon because it was apparently missing screws and their square tables are bowed and crooked on the tops.

Ra
Review №4

The tent was amazing, it held up so well and I heard it was incredibly easy to set up!

Al
Review №5

I haven’t been very happy with our overall experience with this company. We had a broken table and chairs and the table cloths weren’t the correct size for the tables that we had chosen. They did reimburse us for some of our $ but it’s been a drawn out ordeal.

Sh
Review №6

I called Signature Party and Event because I heard nothing but great things about this business. I called to rent a pole tent and the employee I talked to was very rude and cut me off while I was trying to ask a question. Please have a little more professionalism when talking to customers on the phone.

As
Review №7

Truly an amazing company that continues to go above and beyond with 5 star excellence during each event they execute. Couldn’t be more proud of the team!

Ma
Review №8

I have never had a more unprofessional group set up or take down a tent. They spent more time fooling and messing around then working. The young lady who was in charge of the crew was dancing around, and yes I mean dancing. I do wedding planning in Colorado so I have had many party defenders who have been professional. Very not happy with this one

Au
Review №9

My original chair and table rentals from another company had fallen through so as a hail mary, I called Signature Party and they helped me get everything I needed to save my event. Keep up the great work!

Wi
Review №10

Signature is the best! Awesome staff, great service, and professional all around. They made our wedding absolutely INCREDIBLE! 5/5 stars, would recommend them to anyone!

to
Review №11

Great selection, and they are amazing to work with. I have been renting for parties from them for years, everything is always perfect, and there trends are always current.

Ke
Review №12

Kind of the typical event supplier except they have way more inventory than I would have expected in Idaho Falls. Tables and tablecloths made the room look great and we topped it off with our own decorations. They were great to work with.

Ja
Review №13

Professional! I have done business with Signature for over 10 years from simple rentals to large trade shows. They are aways accommodating and do exacty what I ask of them. They are also there for me when an emergency happens, like forgetting to setup the rental. Great People. Quality rental product. Competitive pricing.

Cl
Review №14

I usually never leave reviews but I felt obligated hoping nobody would share my experience. I was married at the end out September & went in about mid July to arrange all my rentals. At the end of August I received a phone call that all the glassware i had rented was all broken and the lady explained they won’t have more available. Her words were “we won’t have it for you to use in time, and i hope this is enough of a notice for you to find it elsewhere.”(She was already paid) so that same day i went to the crafts stores and found everything i had rented, but couldn’t help but it feeling like that would be the businesses responsibility after i had ordered those items & had also paid them in full.Then, i went in 4 days before my wedding to add a couple tables and clothes (they ask for a 48 notice for changing the order) went we went to add some things the lady was extremely rude & treated us as if she was bothered by us going in.Last but not least,When we had gotten back from our honeymoon we had family members that accidentally had taken back rental items to our house. So, there Saturday hours being open until 2:00, I went in to return things. All the doors were locked, but the employee entrance was propped open and the workers greeted me with “how did she get in here!” when I was returning their belongings that they weren’t organized enough to realize they were missing.From one bride to another, save yourself the stress & go somewhere else. It was nothing but chaos & rudeness my whole rental experience. Not the way you want treated while you’re trying to plan a wedding

Ke
Review №15

Rented a ton of tables and chairs upon arrival no one helped load the stuff and the employees were rude.

Ke
Review №16

I have planned a few events through Signature and they have always delivered on what they committed to. It is nice to have such a resource in such a small town. They had to order a few things for me but had everything else I needed. Looking forward to the big tent I have booked for a family party this summer. Lets hope Idahos weather doesnt mess things up!

Ch
Review №17

Great customer service and great quality

Ke
Review №18

Friendly staff and reasonable prices.

Br
Review №19

I’m always impressed by events that went the extra step to hire/rentfrom SPR. Their clean and quality tents and draperies polish the day up.

Mc
Review №20

Signature is very professional. Great prices. Great service.

Am
Review №21

So much cute stuff!

Mi
Review №22

Excellent service and offerings, a true South Eastern Idaho Gem.

Me
Review №23

Love the service and the products are in great condition.

ty
Review №24

Nice place to deal with.

Kr
Review №25

Very friendly and easy to work with

De
Review №26

Just returning linens.

st
Review №27

Alright. Nothin bad

Information
32 Photos
27 Comments
4.4 Rating
  • Address:1598 W Broadway St, Idaho Falls, ID 83402, United States
  • Site:http://partyandevent.com/
  • Phone:+1 208-529-0843
Categories
  • Audio visual equipment rental service
  • Party equipment rental service
  • Event planner
  • Furniture rental service
  • Tent rental service
Working hours
  • Monday:Closed
  • Tuesday:10am–4pm
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:10am–4pm
  • Saturday:10am–4pm
  • Sunday:10am–2pm
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