Had my first dealings with these guys tonight and couldnt have anything better to say!! A++ quality, fantastic customer service AND they have a very helpful couple of men there to load large items. I will absolutely be buying from and recommending them going forward.Many thanks to everybody there for all of your help and kindness during my transaction. π
Great customer service
We love this auction. We always find something good in it for a really great price. And we have fun bidding on the items.
Big horn auction co. Is great Randy is a great guy. They have everything come up in there auctions.
If I could rate this higher I would. Honest, hard working owner and staff!!
Love this place
Always fun to auction!!!
Ok experience bidding and buying through them. The pickup experience was ok. But, they deal mostly in stuff nobody really wants. Except hoarders. Lots of hoarders.
Friendly knowledgeable crew see I die on a lot of things
I love this auction place. I can always find good deals and friendly people. I appreciate that they generally have help loading big items for you.
Bighorn Auctions is fantastic! Im an online buyer in Florida, purchased many items from them over the past year and they have all been excellent! Kim is phenomenal with shipping, fast, secure and gives shipping options! I highly recommend!
Lots of cool stuff for sale all the time.
Love this place and the people are awesome!!
I love this place great friendly staff, always fast, great service, Randy is one of the nicest guys Ive met, plus who doesnt love a good auction? This is the place for great auctions online or live
Used there services several times and bought many things there. Always a good experience.
Great way to buy everything except groceries.
Great company! We have been very happy with the products we have bought from them. Thanks Bighorn.
Always been excellent
The employees are kind and organized but I just bought the second of two guitars from them both with MAJOR damage that was absent from the photography. One of them had a very large hole in the back and the other a very large chip out of the corner. The photography was shot from every angle except any that would reveal the most glaring shortcoming of the product. Its hard to believe that this was an accident.I would preview in person anything you plan to buy from this company because they are not forthcoming about major flaws in their products.
I shop the local auctions almost every week. Iβve been shopping them for nearly 5 years. Iβm not picky, but I despise poor customer service. A few trivial things can eventually turn into a big enough reason to shop somewhere else & that is where I think I might be headed soon.Several weeks ago, my husband went to pick up some items, one of them being an 8β couch. When he was loading it, he told me that they were scoffing at him, saying βYouβre never going to be able to get that in there.β He had planned to put it on top of our BMW X5 & strap it down. We donβt own a truck, nor do we know anyone who does, so itβs what you have to do sometimes. Anyways, heβs a strong guy, but they literally stood there while he lifted the couch up on top of our car by himself. I was kind of dumbfounded when he came home & told me that. I mean, who does that? I get that theyβre not a moving company, but you are a business & itβs simply a common courtesy, in my opinion.Today, he went to go pick up a few random items that I recently won. One of the items was a commercial paper towel holder. Except, I didnβt bid on that. At least, I didnβt mean to bid on that. I was looking through the items I had won & there it was! I donβt own a business, or a shop & I have zero use for such a monstrosity. I donβt know how it happened, all I can think of is that I was doing the auction in real time, which Iβve never done, and my phone was in my hand. Iβve got 3 young children & a lot going on & I must have pressed some buttons. Because the auction was in real time, I had no way to call them & tell them it was a mistake. So, when my husband went in to pick up the items, he told them it was a mistake & they laughed. It wasnβt expensive, that wasnβt the point. The point was, I donβt need it, I have no room for it & I absolutely didnβt mean to do it! I guess they didnβt get it. More importantly, I am a repeat customer & one would hope that in good faith & in the name of customer service, they would take it back. Never mind the fact that it needs a key to open it & it has none. Itβs TRASH. They basically auctioned off TRASH.What if it was an expensive item that I had accidentally bid on? I wouldnβt have paid for it & they would have been forced to re-auction the item. I wasnβt going to squabble over $6, but I think itβs bad business to forego customer service in the name of volume sales. They used to be alright, but theyβve gone downhill. From now on, I think Iβll just shop with the other auction company. Theyβre friendlier, cheaper & have the same types of inventory. They remember my name every time I go in & will carry things out to my car without me even asking.ππ»ππ»ππ»
The staff are always friendly, quick, and professional. Always have interesting finds.
Fun place to bid and get some good deals!
Great auction house when I moved here 15 years ago I enjoyed their live auctions now everything is online but they still have the same great people and enjoyable to work with.
Always a good experience with these guys.
Great auction, great staff
We talked to Randy at Bighorn. He begun by asking probing questions about the vehicle we were looking to sell. The odd part with Randy was he wanted the location of the vehicle without any supervision. We mentioned we needed to schedule a time for him to view the vehicle but out of the blue he was not interested. Lack of professionalism if you ask me.
Great people
If I could give zero stars I would!! Will not be doing any more business with them period.
Employees are always friendly, new auction items weekly.
Great online auction and it is In town in Idaho falls
Lots of stuff. Fun to bid
Amazing! New items each week.
Great place to buy cool stuff!
In and out quickly no hassle
Great people to work with
Their fun.
Bought several different items from this auction over the last couple of years and I have nothing but good things to say about my experiences and the staff!
Well run auction house
Amazing selection
Great deals