user
Jay Malone Motors
1165 MN-7 West, Hutchinson, MN 55350, United States
Appearance
Jay Malone Motors

Comments
Ka
Review №1

The best car buying experience! We went in for a bigger truck and a bigger car for myself. (Trading in 3 cars and getting 2) I ended up not liking the explore and was suggested a jeep that has everything i want/need! Definitely will be using them when we upgrade vehicles in the future!

Me
Review №2

I highly recommend buying your next vehicle at Jay Malone Motors. This was the best car buying experience I’ve ever had. Trevor was amazing and answered all my questions.

Me
Review №3

Amazing customer service, not pushy, accommodating, great to work with all around. 3rd time vehicle purchaser from Jay Malone Motors! Have been so great I just keep coming back!Update, a couple weeks after purchasing my 3rd vehicle:I recently bought my 3rd vehicle - a 2015 Jeep Grand Cherokee - from Jay Malone Motors and let me tell you, there is a reason that I will only go through them for my vehicle buying needs! From all of my trade-in and sales experiences having been beyond wonderful to my most recent dilemma - my new (to me) Jeep needing some repairs upon purchase and them taking care of all of the repairs with absolutely no complaint and no hassle (including some repairs that werent an issue now but would be come winter)! I genuinely cannot express in words how great Jay Malone Motors is - I cannot commend them enough for their customer service and professionalism! Recommend them to anyone and everyone I know!!! Thank you, to all the staff at Jay Malone Motors!!!

As
Review №4

Jay Malone and staff has always been excellent to work with. We are treated like family whenever we bring our vehicles in for oil changes and other maintenance. Buying a vehicle through them is always stress free knowing Im getting a great price, excellent customer service, and a reliable car. I recommend Jay Malone motors for all your car needs!

Me
Review №5

Ben is fantastic! My husband had been working with Ben for less then a day, he was able to help us get financing all squared away before we even came in to test drive the trucks we were interested in. He had the trucks up front and waiting when we arrived, which was earlier than we had originally scheduled. Ben made the buying process so easy and smooth. He was very knowledgeable in the differences between the two trucks we were interested in. Made us feel super comfortable and he wasn’t a high stress or pushy salesmen. Would 10/10 recommend working with Ben!Jake made all the paperwork process super quick and easy.Thank you Jay Malone Team for a beautiful F-150 for my well deserving husband! We LOVE it!

Ti
Review №6

Had a great experience dealing with Ben and the guys here. Laid back vibes made me feel extremely comfortable.

Ho
Review №7

We were looking for an older Ford E350 van for the business and could not find one anywhere, that wasnt way over the value of the van. We were lucky enough to find one here and drove away with it in 3 business days. We are hours away and they were very accommodating by sending us pictures, and talking to us. This was one of the easiest vehicle purchases I ever did.

An
Review №8

Thanks to everyone at Jay Malone that helped us get into the right vehicle for our family. Thanks for being friendly and supportive. Shout out to Mark for teaching me all the new things on my Explorer!

Se
Review №9

Mark was great and suggested I custom order a vehicle to my exact configuration and it was the best truck purchase decision I ever made! Jake helped to find the best financing rates and got me every cash back incentive I qualified for. Jay followed up the next day to check in and assured me that they would be there for anything I would ever need in the future! Top to bottom one of the best major purchases I ever made. I highly recommend shopping local with Jay Malone Motors!

A
Review №10

The test driving experience was great!! After the third vehicle the salesman asked me if I like to smoke weed I said sure but was kind of reluctant.. we went to the dairy Queen had ice cream cone and smoked some good bud!! Thanks C!!

tr
Review №11

Trevor did a really awesome job showing me everything I needed to know about the vehicle. Thank you for great service l.

Jo
Review №12

Just leased a new Jeep Grand Cherokee Overland from Jay Malone Motors. TJ was very helpful in helping us pick out the vehicle. Jay did the dealing to find us the Jeep. And Bob made the paperwork fun and easy. This dealership experience was so unlike other dealership experiences in the past. All of the people in the office were friendly, not pushy, and very helpful. I originally went to this dealership because their service department has been so wonderful to work with over the years. Now I would go back because the sales office people were so pleasant and accommodating to work with. Would I recommend Jay Malone Motors? Heck, Yes!

Ha
Review №13

Had a great experience with Ben and Jay Malone Motors!! First time ever buying a car and it went so smoothly. Love my new car and will definitely go back here in the future!!

De
Review №14

We’ve leased/bought multiple cars from Jay and every time it’s been great. From Jake and Bob handling the finance and paperwork on the deal, to Trevor walking us through the entire process, it’s been great working with someone who treats you like family, before, during, and after the sale. Highly recommend and will be back when our lease is up and we use the Service Dept for all our vehicle needs. Tony, Alex, Nelly, and Tim are awesome to work with for any service we need! Dealer for life!!

St
Review №15

Had the best experience buying a vehicle here. Everyone was amazing!! Definitely recommended. Ben did such a wonderful job helping us with our new jeep:)

Ju
Review №16

Thank you Cody Manderscheid, Jake Malone, and Bob Wiener for the outstanding service and all the laughs while purchasing my new 2015 Jeep Grand Cherokee today, from Jay Malone Motors in Hutchinson. If you need a vehicle upgrade, please check out this amazing staff and dealership. Thank you again!!

Co
Review №17

Repeat customer! Bought our Jeep here 3 years ago and have done all the upkeep with them. Traded up today and had a great experience! Thank you Trevor and Jake

Sh
Review №18

I ordered a new Jeep today with the help of Mark Holtz. This was my first experience with ordering a vehicle. Mark’s knowledge, patience and willingness to go the extra mile to make sure I got exactly what I wanted assured me I was in the right place! He was diligent in his efforts to explain all options available to me. I truly appreciated the VIP treatment I received. Thanks Mark!

Er
Review №19

Mark and the team at Jay Malone made the buying process quick and easy!

Je
Review №20

Had the best experience at Jay Malone! The staff were super friendly. Cody the salesman made the experience very easy and smooth. Had the vehicle I was looking for ready to be test driven. I would definitely go back!

Th
Review №21

The process was very good and easy. Make sure to ask for Trevor in Sales, best there is.

To
Review №22

Had a very helpful and friendly experience working with Mark from the sales team. He was prepared for my appointment and had the truck ready right away to test drive. Was always available by phone as well with answers to all my questions. Would recommend to others in the market for a vehicle.

Ju
Review №23

Worked with Mark and Jake and they were fantastic! Definitely went out of their way to make sure I was happy purchasing my dream car😄 100% satisfied with my purchase! 10/10 recommend.

Ci
Review №24

Cody did a great job with helping us find a new truck! Highly recommended

Ke
Review №25

It’s a really long story, that I won’t share on here. What matters, Jay Malone is standing by me against Ford Motor Company. We had a major issue with our Explorer, and Ford Motor company is trying to wipe their hands and say “not our problem”. That’s not good enough, and Jay agreed.As a result, I worked with Jay Malone himself, and Mark H. They made the scenario much more tolerable. While my fight isn’t over, my family is in a better position because of the support we got here.I am thankful for that.

Li
Review №26

Cody did a great job at helping us get into our new F-150

Ma
Review №27

We couldn’t be happier with our new 2021Jeep Grand Cherokee!!!!! Working with TJ was stress free and absolutely a pleasure. From the moment we entered the door, we were greeted with a smile and hello!!!! Car buying, in the past, has not been a pleasant experience but we found that totally opposite at Jay Malone!!! Thank you such an awesome car buying experience and for finding a vehicle just right for us!!!Joseph and Maureen Ullian

Ha
Review №28

Cody did a wonderful job at helping us get into our new jeep cherokee.

Ka
Review №29

Cody did a wonderful job helping us get into our new Ford Edge!

Je
Review №30

Exceptional service and they provided a great understanding of how their trade in works. Mark Holtz was my salesperson and could not ask for better service from him. To everybody at the Jay Malone team, thank you!

Do
Review №31

We decided to buy a new Jeep to pull behind our RV. We shopped around before ordering our new Jeep Wrangler and the price at Jay Malone Motors was as low as anyones. We were thrilled to be able to order our new Jeep from a dealer so close to home!

Is
Review №32

Mark made it easy for me to find a truck that I liked! Very friendly and nice !

Lo
Review №33

Simply put, when Jay says hes your dealer for life, he goes out of his way to make it happen. Bob Weiner was my salesman, he did an outstanding job making my purchase happen. This will be my second new vehicle purchase but the first from Jay Malone and Im here to stay. Friends and Family will be getting my recommendation! Thanks again Bob and Jay for getting me into an amazing truck, you guys are the best!

Co
Review №34

Trevor was very helpful and nice. Helped me find a car within my budget and explained everything throughly when I had questions. I would recommend this dealership over the others in Hutchinson,MN.

Br
Review №35

We have purchased two vehicles from Jay Malone Motors, and every time it’s hard been a friendly and helpful experience. They really do put customer service first.

Ad
Review №36

Had a great experience buying my car from them. They are extremely helpful and are willing to go out of there way to get you exactly what you want!

Ka
Review №37

I was very impressed with the professionalism and personable way our sales guy Ben Tessmer treated us. He made us feel very comfortable and got us very excited to purchase/lease a new vehicle. We will most definitely be back!!

Br
Review №38

Had a very good experience at jay malone. I bought a ford edge and mark holtz helped me and with his help the whole process was smooth and easily done. I would highly suggest going to jay malone for any one looking to buy.😀

Je
Review №39

Mark did a great job at helping find the truck I was searching for! Definitely recommend!

Jo
Review №40

Thank you Jay and Team! Absolutely outstanding service from start to finish. I’m loving my new RAM. I highly recommend Jay Malone motors if your in the market for a new or used vehicle. Also a special thanks to Jake Malone and the finance team. Very professional and had me in and out with keys in my hand in 15 mins. I will be back in the future!

Bo
Review №41

A great dealership for collision repairs, maintenance and sales! Just purchased a new F-150 XLT Northland Edition. Ben Tessmer found us the perfect vehicle and made us feel a part of the Jay Malone Family! We Highly recommend Jay Malone Motors and especially, Ben!

Ni
Review №42

Amazing service, very friendly and worked with me. TJ was the one who helped me, and he is very respectful and confident. I would recommend Jay Malone Motors to anyone and I will definitely be back when or if I ever get another vehicle.

Am
Review №43

We stopped in and talked with T.J.. He wasnt pushy like past sales reps at other dealerships. He was very nice to work with and will definitely come back in the future!

Al
Review №44

Mark was great! Helped me find an 09 Wrangler that was in mint condition. Super satisfied with Jay Malone. They made me feel important and didn’t try to sell me on a bunch of different upgrades that I didn’t want. I really appreciated that!

Li
Review №45

T.J. was very helpful with my truck order. He was able to help me through the build and order the truck I wanted, how I wanted it. I would highly recommend T.J. and Jay Malone Motors!

Ka
Review №46

I will admit, at first I was a little weary of this business after purchasing my 2016 Ford Fusion Titanium. I had multiple issues arise over the two years I owed it. It was a difficult problem to diagnose which lead to me ultimately needing a new motor. I thankfully had an Allstate warranty which left me with only a small deductible. However, with COVID being a thing, I will have been without my Fusion for a few months. They have provided WONDERFUL customer service since Ive been without a vehicle. Between Nelly in the service department, and Ben Tessmer on the sales floor felt taken care of. They provided a loaner vehicle free of charge for the last month, preformed a oil change, got the tabs taken care of, etc... I walked in with the idea of considering a trade, and left with a 2018 Jeep Compass Latitude 4x4. Thank you Jay Malone Motors for helping me get into my new vehicle.

Ta
Review №47

Mark helped me find my car and was very sweet and helpful! Thank you so much!

Br
Review №48

I came into Jay Malone Motors on Friday, hoping to get into a new Vehicle.Mark Holtz helped me out, and he did such an amazing job. (Really all of the employees were amazing!)I’ve always had extremely bad luck with dealerships, but the way I was treated here made it feel just like FAMILY! I can’t thank you all enough, especially Mark, Bob, and Jake! 😊10/10 recommend to anyone!

Ji
Review №49

I appreciated Jay Malone and TJ in the order of my pickup! I really enjoy it and I highly recommend them!

Br
Review №50

Ben went out of his way to make me feel welcome. I typically don’t enjoy buying vehicles as it can be intimidating. Ben, Trevor and Jake made the process painless. I was personally thanked twice by Jay Malone. Very good people. Outstanding work!

Hi
Review №51

I love the environment that they have and how friendly they are. I would recommend this place for your next car or truck.

Ke
Review №52

Our salesman Mark was great and made the process as smooth as possible. Thanks again

Ja
Review №53

Staff was awesome TJ was very helpful and gave us a very great deal on our new used vehicle. Dealer for life!

Ni
Review №54

Very happy with my purchase and experience at Jay Malone motors. Mark was very helpful throughout the entire process. Definitely worth the drive from Minneapolis.

Ca
Review №55

TJ was wonderful to work with for my trade in and was well worth the drive from Dassel! I highly recommend this Dealership and salesman!

Er
Review №56

TJ is great to work with! He is very knowledgeable!

G
Review №57

I bought a Kia van today from Jay Malones.Pros: They had the vehicle I wanted at a reasonable price. I appreciated my interactions with Jay, Jake, and Trevor. They were honest with COVID issues and didnt want to expose us or other customers. They worked with me to be able to get the vehicle I wanted.Cons: I didnt feel valued by Mark. He came across as disinterested in my business and it created a drawn out buying process. I dont live near the dealership, so it was more than one full day of driving in order to purchase the vehicle.I was wavering between 4-5 stars, but because they were honest about their COVID challenges, we found a price that worked, and most of the staff was very enjoyable to work with I settled at 5 stars.

Sa
Review №58

I went through TJ Link this is my first time getting a vehicle and he was so helpful and kind explains everything so well it was a smooth and easy process!!! They have a costumer for life with me I really appreciate everything from you guys

Do
Review №59

Huge shootout to Jay Malone and his team for helping me find the perfect car. After being screwed over by a different dealership, Jay helped me find a reliable car. The process was stress free and the team made me feel like part of the family. I love my Toyota and I recommend Jay Malone Motors to anyone searching for a great buying experience!

Ba
Review №60

We bought our new car on Monday and had a great experience. Marc helped us and was a great asset. Glad they could work with us to facilitate our new vehicle. Would recommend.

Di
Review №61

Very satisfied with the professional and friendly service. The entire process was quick and easy. Not rushed or pushy at all.

Ky
Review №62

Thanks Mark and all the others at Jay Malone motors for making this an awesome transition to a newer vehicle.

Su
Review №63

Cody was great. So friendly. Went above and beyond. He listened to what I needed. Highly recommend him.

Ma
Review №64

I would highly recommend Jay Malone Motors to anyone wanting to get a new or used vehicle. Their service was great in making sure my questions were answered. Thanks to Mark...the salesman who had helped me buy the vehicle i was looking for.

Ke
Review №65

No hassle, Cody was very honest on the truck and no surprises when i drive 200 miles to get it. Very happy with my purchase

Th
Review №66

Mark Holtz did a Great job helping me get the vehicle I wanted, easy and relaxed experience will definitely be back.

Bo
Review №67

I brought my vehicle in for some body work that was needed on my Explorer and they did a great job. Ryan kept me informed on where they were at on the repairs until it was time to pick it up. Thank you Ryan and Jay Malone Motors Body Shop. You guys rock!!!

Ju
Review №68

Mark at Jay Malone Motor was very helpful in purchasing and trade in. Thanks Mark and Jay Malone Motors.

Ke
Review №69

Cody was fabulous to work with! He made the entire process so easy. Highly recommend choosing Cody.

Tr
Review №70

Knowledgeable and friendly staff. In and out in a few hours. Pricing cut and dry. I’d definitely recommend checking them out for your next vehicle purchase

Ju
Review №71

Gonna give a big shout out to Mark for being so kind in selling my friend a 2017 Kia Forte. He was very polite and very professional. Thank you Mark

Wh
Review №72

Mark H did a great job getting us out quickly with our new Chevy Tahoe for our family. Thank you!

Je
Review №73

Been thinking about upgrading vehicles so I stopped in to Jay Malone. Spoke with Cody, one of the friendliest salespeople I’ve dealt with. Incredibly honest and knowledgeable. Customer service was impeccable. Once I’ve made my decision I will be coming back to him without question.

St
Review №74

I recently purchased my second vehicle from Jay. I have not been disappointed in any way with their sales or service teams. They have come through with any issue that I have presented them with. I recommend them highly.

Sh
Review №75

T.J. was very helpful when we were looking to buy our Pacifica! He helped us find the perfect for us, we absolutely love it! Everyone there is very friendly. You wont regret working with them!

Ra
Review №76

Was a very great experience for me and my family the whole company treated me and my fiance and I are children with immense care, made us feel like family

Mi
Review №77

Experience was awesome! Ben Tessmer made everything so easy and found the best deal for my 2014 jeep cherokee that I LOVE. Everybody is so helpful and friendly, definitely recommend buying your next car at Jay Malone Motors!

Va
Review №78

Mark Holtz & Jake Malone were both great help with us! 10/10 will be coming back for another vehicle!

Dr
Review №79

Bought a 2019 Nissan from them. TJ Link was great with me about the sale. Jake Malone was great with me on the financing. And the staff was friendly over all.

Ka
Review №80

My 84 year old mom needed a new car. We worked with Cody and could not have been more impressed. He was kind, thorough, and helpful. Cody was able to find the right fit for my mom; something that was new and flashy, but simple and easy to drive. We could not have been more impressed. Thank you Cody and Jay Malone Motors!

Pa
Review №81

Friendly, helpful..explained financing well. Thank you!

tr
Review №82

Great group of guys with years of experience. Always clean, quality work! Highly recommend.

Le
Review №83

My experience working with Jay Malone Motors couldnt have gone any better! Everyone there was so friendly, down to earth & honest. Trevor in Sales is amazing and found the PERFECT truck for me with everything I wanted. Very happy with my Ford F-150 & will definitely be a returning customer for future vehicle needs!

Ch
Review №84

Keep up the great job. Easy sales process. Friendly staff. No pressure. Fun sales atmosphere. And an unexpected full tank of gas. Good recipe for future growth, relationships and happy customers. I will be back to look when I’m in the market again.

Ki
Review №85

Salesman was extrememly helpful and friendly. Even after he found out we would probably not buy from there, still gave us information and helped guide us through what he had. Good selection of vehicles, just not MY vehicle.

Kr
Review №86

We literally spent the entire day here getting 2 new vehicles and received the best customer care. TJ was super helpful and even bought us snacks and pizza. The whole team was nice and made things happen for us. These are the 4th and 5th vehicles that we have bought here. I highly recommend coming here if you need a new vehicle!

St
Review №87

The salesperson (TJ) was very helpful in the purchase of the new vehicle

Sa
Review №88

Ben was incredibly helpful and kind! He got me into a vehicle I’m very excited to bring home with me!

Jo
Review №89

I had a dent that needed to get fixed, Ryan and his team went above and beyond to get it fixed. They are so knowledgeable and I would highly recommend them to anyone!

To
Review №90

Friendly people with a laid back family atmosphere. I love this place!

Mi
Review №91

Very friendly staff. I recently bought a 2017 silverado and have had nothing but issues with it. Ive brought it in a few times for the same issue and it seems like it never gets fixed.02/23/21 EDIT: After many attempts the truck seems to be fixed. They made it right. Very good people, maybe just bad luck.

Do
Review №92

We will only buy our vehicles from Jay Malone Motors! Their sales and service teams are knowledgeable, friendly, and courteous. Thank you all!

Mi
Review №93

Mark was awesome to work with! Best car shopping experience i have ever had!

Sa
Review №94

Awesome place to shop for a vehicle, they make you feel Awesome and they are an awesome bunch to work with. Thank you to everyone there.

Ka
Review №95

Jay Malone worked with our crazy schedule and made it SO easy for us to get in and out with a new-to-us vehicle! Trevor helped my husband in the process and we couldnt have been more pleased! Thanks again!

Li
Review №96

I was very thrilled with my car buying experience!!! Amazing to get into a new car that we love!!

Je
Review №97

Thanks Ben and everyone here for my new car!! Great service and great people 🙌

Er
Review №98

So happy with my new vehicle!! Thank you to TJ and the rest of the team to helping me purchase a vehicle. Great communication and super friendly. I will definitely be back again. Thank you!!

Bi
Review №99

We came in one-day in search of a great vehicle! We got what we wanted! Our Auto sales men TJ helped us get a car we really wanted, he was kind and thoughtful as well as considerate of our needs, all in all we had a wonderful experience and got a loan for a great price! I do have to say that TJ and Jay Malone was so very sweet to my special needs son and my son loved being there!

Me
Review №100

Trevor C was great to work with and made the buying process so smooth.Excellent communication and great service! Will definitely buy again from Jay Malone. My son loves his Focus!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1165 MN-7 West, Hutchinson, MN 55350, United States
  • Site:https://jaymaloneyourdealerforlife.com/
  • Phone:+1 320-587-4748
Categories
  • Auto repair shop
  • Auto body shop
  • Car dealer
  • Car detailing service
  • Car repair and maintenance
  • Chrysler dealer
  • Dodge dealer
  • Ford dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:7:30am–7pm
  • Tuesday:7:30am–7pm
  • Wednesday:7:30am–6pm
  • Thursday:9am–4pm
  • Friday:Closed
  • Saturday:7:30am–7pm
  • Sunday:7:30am–7pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations