Asa or Ada was so good to me while I was vacuuming and detailing my car. First, he offered to wet down some towels for me. Then he checked on me because I had been there awhile and when he knew I was ok, offered me some water because it was hot outside. I never felt rushed. He really cares about his Customers. I’ll be back for sure!
Positives:Excellent value. Saves time and water. Staff is attentive. Excellent hours. Fresh towels for cleaning what the machines can’t reach.Negatives:When busy, towels sometimes run out.Overall:Worthy of five stars; looking forward to future new equipment and expansion.
I have visited this location on several occasions and recommended it to may others. Unless I hear from the owner, I will not be doing it anymore. Yesterday, there were no damp towels available at the station I was using. I went to the office to request a couple, and when I opened the door, I called out Hello trying to get someone to help me. I saw a cart with damp towels and retrieved two of them. A worker came out and starting loudly telling me this was an employees only office and I was not to be in there. I explained I attempted to get help, but nobody was there and all I needed was a couple of damp towels. He continued to loudly tell me I cant just walk into a business. He later claimed there was a sign on the door that said Employees Only - there was not. I explained I was a paying customer just trying to get a couple of damp towels. Things got very heated and I asked to speak to the owner. He said I could have asked for help from another worker who was over talking to another person who was drying his car. I had no way of knowing that person worked there. I asked to speak to the owner and was told by another employee, he didnt even know who the owner was. Today I received a call from the General Manager telling me I had no right to enter the business. He accused me of coming in there and just taking things. He claimed they had video footage. I tried to explain I had called out to get someone to help me, and I had entered a door to the business I was a customer of. He hung up on me. This is one of the worst customer service experiences I have ever had. If I had done something wrong, a calmer explanation was warranted - not one that was accusing me of doing something with bad intentions. I was just looking to get TWO DAMP TOWELS.
I felt like the car wash was really fast compared to my usual choice and I paid for the top option. The car was clean but there were spots it seemed to miss.Though I did appreciate the complimentary towels the vacuums werent as strong as Im used too.I think Ill stick to my regular option but glad I tried it at least once not a bad place at all
Ive never gone through a car wash where my car looks almost exactly the same afterwards. I feel like I was ripped off. I highly recommend going elsewhere.
I had a basic car wash and Was very dirty at the end of it. There was a guy who worked at the beginning and was very rude and tried to show me what stop means as if I were a child. It was my first time using this particular place and the guy was so rude and unpleasant. I look to go to get my car washed but he left such a sour taste on my mouth. If youre going to be rude, why work with people and have no patience? Theres better ways to go about it. Not worth your time.
Very nice employees. Love the free vacuum, towels andfleanwr usage.EXTREMELYHAPPY WITH MY MONTHLY PASS.
There were no towels available at any of the vacumn stations. Only used and they were no busy. I went in to get some towels and grabbed 3 off a cart. The unprofessional attendant came out of the back room said put those back! You cant just come in and grab some towels. I told him to get to work and do his job, none of the stations have towels. Only stacks of dirty used ones.
It was my first time going and I was satisfied with the wash
Best inexpensive car wash around. The only place I go.
Quick, easy and great experience at this location. The towels are great and very useful for customers.
Best car wash deal! $10 a month unlimited washes, they know me when I pull up! Free vacuum and cloths provided to wipe down the inside of your car and windows. Love it.
Quick easy and convenient....free vacuum and towels to wipe down the inside or whatever you want to do.....thank you Car Wash City
Vacuums are horrible. I had two use two and it still didnt clean correctly. If the vacuum doesnt work then the car wash must be horrible as well. I am not paying $20 for a car wash if the my first impression is horrible
Had a terrible experience with an Absolutely unprofessional employee who worked on Easter weekend. Got a car wash and was waiting for the vacuum to turn on after asking the employee to do so. Asked the attendant were they broken and he said “I’m not turning them on. I don’t even want to be here.” I politely asked for my money back and he obliged, but I will never return.
Its a car wash. What more does anyone need to know? Actually, the car was is okay, but the reason I keep going back is for their after wash self serve vacuum and wipe down. I like the fact they provide towels and window cleaner. Again, not going to get a high end cocktail delivered to the car, but you have to drive home after the wash anyway, and no one needs to drink and drive.
Great wash plus free vacuums, cloths, and spray bottles of window cleaner. Great prices, too!
Always friendly and the monthly pass is a great value. Micro fiber towels, glass cleaner, and interior cleaner are included
Car came out dirty and I had to wipe down the whole vehicle with pressure to remove the dirt. I don’t have very strong arms either!! Won’t be back there again!!!
Great packages, free vacuum, drying towels and window cleaner! Clean!
Ive always had a good experience here. One comment: when they attendants are working the pay station trying to upsell, I really dont like it when they grab the card out of my hand. No biggie
I like this car wash. The brushes dont seem to beat on the car as hard as other s. And lots of soap
My truck was still dirty after the wash
I love the service I receive and the value for the package membership. I can wash my car several times a week for $10 montly automatic payment
Got the $20 wash, was not impressed as several parts of my car exterior were still dirty. For $12 I can go to Rapids down the street and get a better wash. I was suprised because this is a brand new wash vs Rapids which is who knows how old.
I started with the vacuum. It barely picked up extremely loose dirt on the floor boards. I paid for their most expensive wash ($20) and my car came out looking almost as bad as it did going in. The water pressure was terrible and left my car looking dingy and full of bugs. This was the first time Ive ever been, and also my last.
They didnt seem to have a whole lot of enthusiasm today...
Fantastic. I will be getting membership with them.
Good thing I had got a free promo code for the $20 car wash raise if I had to spend that $20 out my pocket, I wouldve been upset.My car and tires werent even that clean, the complimentary towels had gnats on them and they were in my car, and the vaccum didnt even have enough power to suck up much. Im going back to the car wash Ive been going to on Davis Blvd.
Great Carwash! Great prices. Early/late bird special is genius!
Obviously under new management, lots of new stuff happening. Quick wash, and I love that they provide clean towels and vacuums for free. I like that I can take the time to really get all the crevices when I have time or do a quick once over when I dont. In this time of Covid, and then flu season next with whatever else, I like that no one is in my car. I cringe thinking about someone who has been in countless cars (exposures) wiping my car with who knows what on the rag or whos nasty car was already wiped with it....Ew. At CWC, I can see the rags are clean and then my car.😃
Good.
Great place. Great price and dry towels.
Very nice. They have towels and vacuum for free.
$5 car wash can’t beat that
Friendly people ! Free vacuum and clean drying towels provided
Good
Cheap good wash
Outstanding
I liked it a lot, the car washing machine does not work very well, but the service is excellent, the attention of the boy is very good