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Hiley Mazda Service
625 NE Loop 820, Hurst, TX 76053, United States
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Hiley Mazda Service

Comments
Bi
Review №1

Went in to buy my first new car in almost a decade. Came out with one in less than an hour. No upwelling, no pressure. Total opposite of what I’ve done to expect from a car dealership and likely what you’d expect to. Give them a try!

Wa
Review №2

Great service as usual. Excellent service team with Six and Mark. Always taking care of my needs

Sa
Review №3

Came out to greet us as we arrived. Mark was friendly and helpful. Listened to my concerns and walked me inside to the waiting area. Once they were done they sent me a text with a video showing me my engine and that all was good. He came in to get us and took us back to the car and made suggestions to better protect our engine. Great experience.

Re
Review №4

Went in to do some research on the Mazda CX-30. Came in the dealership late in the day and was able to get a deal worked out with the professional and simple approach of our salesperson Bruce. Great product display and answered all my questions. Will look here first for next car.

Da
Review №5

If I could give Clay Fuch 20 stars I would ! Clay was amazing he got me in and out quickly. And got me into my dream car without any hassle. I love this car so much I can’t thank him enough .

Ro
Review №6

Rich is absolutely amazing! Hes patient and kind and made sure my daughter got the best deal on her brand new 20 Mazda 6.

Ca
Review №7

I have used this location for at least 14 years. The service department is managed very well. Staff is friendly and work is excellent.

Al
Review №8

A blessing I didn’t know I needed😆. My family and I have had the honor of buying two cars from Hiley in the past 3 years. This one has become my favorite in less than a week. Clay Fuchs took good care of us. Made the process as smooth as possible. Provided me water, snacks, and charging space. He was very attentive, patient, yet determined to getting us exactly what we needed as a growing family. I can’t say thank you enough to him and his great team. We Will always come back here if we’re ever in need of a good reliable car.

Mi
Review №9

Professional and friendly service.

Sh
Review №10

The service was good. They didnt have the part I needed, but called another dealership for them to hold the part for me. The only problem was getting pressure to buy a new car

Ar
Review №11

Great service and great work done

De
Review №12

Well, service was very good. A bit pricey.Very nice service people as had maintenance done on my car. Considering all we are going through, grateful they were open. And were willing to take care of me🤗🙌 Ok so after spending my stimulous funds to pay last bill for service and maintenance. And I am working remotely from home. Now I have a service engine, wrench on console. We will see. Not pleased. So I went back, obviously shortly after light came on. I did not even have to get out of the car. The service person told me the steps to get service light off. It should have been done after I visited. Guess they were trying to complete the basic maintenance.

Ro
Review №13

Amazing customer service. Always feel at home when I go for service.

Za
Review №14

Definitely recommend this shop, great customer service, fast service & reasonable prices!

Le
Review №15

Ive done business with them at least 10 times over the past couple of years and I can tell you that in the beginning service was good but towards the end not so much. The advisor that was taking care of me was rude to me on the phone and made fun of me when I came down to the service department. While I was there another customer came in and got into an argument with him about the same thing.Also, he gave me incorrect pricing and told me that it was one problem and it ended up being another issue all together and this wasnt the first time that this it happened to me. I recently called them for pricing for changing out a thermostat and was quoted $228 after $100 was taken off. I asked why it was so high and he basically was told it was for labor. I had someone else do it all together and it ended up getting done in under 30 minutes and was under $100 and that included the $25 part. I would suggest if you want to do business here that you call around for pricing at other places. There are times where they have good prices and there are times when they will gouge your eyes out and they are always short staffed. One other thing I would mention is that four out of the five times Ive had my car in for service it has come back with scratches or dents. Beware when doing business here as they dont seem to care about their customers or their customers property. They will park your car as close as they possibly can to other cars due to a lack of space so as they are getting in and out of your car and other cars they are slamming them into each other or leaving long scratches with whatever they have in their hands or their pockets.

Cu
Review №16

Very smooth transaction. Incredible deal and great people to work with! Would buy again!

sa
Review №17

My 2 star rating is for rich.Hes an excellent dealer than the manager.They will credit check without taking your approval and then they will be simply sorry for their mistake.Who cares!!I came with an autoloan and I have my check ready but they took my SSN details and did credit check which impacted my credit score.Never ever share your details atleast at this location.

Lu
Review №18

I took our Mazda CX5 here to get a Car wash. Mazda provides free car washes here. Their service is always great & efficient. I dont have to wait too long. Plus they provide coffee, hot chocolate & snacks in the waiting area. There is also a TV there if u want to watch something.

No
Review №19

Great service! Convenient hours. Fantastic staff!

NA
Review №20

Good people with a professional service center

Da
Review №21

Great parts counter service!

Sh
Review №22

Fast and friendly service with compliment car wash!

Ma
Review №23

Their the best to get your car serviced and outstanding job on the car wash too!

Ja
Review №24

Excellent customer service..I think the ladies name was Linda

Jo
Review №25

Fast, accurate at a fair price

Sc
Review №26

Prompt and courteous service!!

NA
Review №27

Great service and very professional

Le
Review №28

Did not go for service only parts.

De
Review №29

Matt is knowlegable and personable

Sa
Review №30

Excellent

Er
Review №31

Quick, but a little expensive

Ro
Review №32

Service.

Information
7 Photos
32 Comments
4.5 Rating
  • Address:625 NE Loop 820, Hurst, TX 76053, United States
  • Site:https://hileymazdahurst.com/mazdaservicecenter/?utm_source=google&utm_medium=organic&utm_campaign=scgooglemybusiness
  • Phone:+1 817-840-5536
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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