I greatly appreciate your phone call earlier in the week asking how I liked my new phone. I voiced some concerns and was told to bring the phone to the Pullman square store. Zack was very helpful in showing me how to use various apps which I found of great value. He was very friendly and patient with me while demonstrating how best to use my new phone. I am most appreciative of is expertise and service. Thank you.

Had another awesome visit at Verizon store today. Experienced the pleasure of enjoying Jordan’s expertise as he explained some of the features of a new phone that I purchased. He is an awesome asset to Verizon and a joy to have shared a few minutes of time with. I would have liked to have given him a 10 rating because he was so much help.

Such a great experience. It was a real pleasure working with Jordan and having him help me out. They did a good job training him. I’d give him a 10-star rating if that were an option.

Came in to remove some lines that were not being used. Kyle helped me get those lines removed. He was very helpful and was so glad to help. I Was able to remove the 2 lines that I wasnt using. Thank you so much Kyle!

What a great experience it was coming in and dealing with Verizon. It was great meeting Jordan and it was a pleasure working with him and having him set up my phone. He’s such a wonderful person. I’ll be coming back to him.

Had my phone taken off one plan and started another. Process took around 15 min and got everything I needed. Only problem, my SIM card shut down in the transfer. Went to Verizon local office in Huntington WV and Jordan put in a new SIM card and within 10 minutes, I was up and running again. Thx took Verizon and their courteous and knowledgeable team for such great service!

I have always had a great experience in this store. Employees are friendly, helpful and professional. Thank you, Kate Jones

They were great, helped me with my issue and were fast a polite. I will recommend this office to my family friends.

Came into the store looking for my first new phone in several years. Kyle was very patient as I looked at multiple phones. I felt well prepared to make an informed decision. Overall a smooth transaction and I am excited about my new LG phone.

Got the new iPhone 13! They have them in stock! And, the service was great!

This place is GREAT‼️ Was having some serious trouble with one of my phones and ZACH was able to help me. Truly one of the best and could not be happier with my experience at the store. Would truly recommend this store and ZACH to ANYONE I run into‼️

Very friendly service. Very helpful

These people straight up lied to me when I went in to buy my watch. They told me that they applied my device dollars to my purchase, but I come to find out that wasnt the case. Now Im fighting VZ corporate to try and get them to fix the situation. Fun times. The associates seem nice enough, but if they couldnt do what they told me they would do they shouldnt have lied to me about it. I dropped ATT for less 15 years ago.

I have had an account since 2017 and bill is always either paid ahead or on time. No I should not have to have a contract in order to purchase a new phone from a retailer. The only phone they had was 1 piece of trash Orbic phone that does not even hold a charge to it at all and its only 8 days old.I wanted a new phone that functions the proper way so I was told to go to Walmart...... Why do I even have a Verizon phone or account if they can not assist me with a new phone and send me to another store for a phone manufactured by Verizon??? If I could rate this with Zero stars I definitely would. 4 years of loyalty for what??

I think the store was wonderful, the rep gave me all the information I needed. I appreciate the service, and he smells good! Thank you!

Jordan at Verizon was very helpful. I went in to upgrade to the newest iPhone and was in a time crunch and he got me out in no time! This location has been one of the best experiences not having to sit for hours. Very highly recommend going in and seeing him for all your Verizon needs!

Michael greeted me immediately and helped me solve the problem with my phone not forwarding pictures and attachments. He was professional and amazing! Kym B, Huntington WV

I came to verizon to get a new phone. Our sales rep name was Jordan! He helped us out with all of the questions we had. He done all he could do to help us with our bills and our phones. He was amazing and very friendly. He talked to where we could understand more of the difficult questions.

When I need equipment or help, this is the store I se. I have always received excellent service and highly recommend it!I needed to remove 2 of items and while there, Verizon had a phone on special phone which was needed. The price was great and everything was done timely. Michael, the agent, was very helpful and knowledgeable. Highly recommended!

Ive been coming to this store for years and usually work with savanna. I called her and asked if she was working she said she was off and told me to come see Zach. Both reps do great work and treat you well. Highly suggest them both!

I had a great experience came in at last minute with a phone not working and they took time even after store closed to set me up with a working phone

Elaina is the best ever! She has such a beautiful smile and great customer service.

Awesome Service. Very friendly

Had a great changeover of phones.Had no problems at all.

Came to the Verizon at Pullman to see about switching carriers and was automatically impressed with the efforts of precautions that were in place. The guy I talked to gave me options and walked me through how switching would go. He was very knowledgeable and got all the prices figured out for me right there. I’m hoping to be able to switch soon. I’ll definitely be coming back to see him as soon as I can.

The guy that helped us was Zack and he was excellent. He helped us with setting up our phones and was a very nice person. He is a good worker and a good person. We had bought some phones that were awesome but didnt fit our needs so we exchanged them for phones that better suited us.they made the process extremely easy. They even stayed over to help us. We will always come to this store!

I could not get the phone rep to understand what I wanted to do so I came to this store. I meet Jordan, told him I wanted Auto pay, cancel maintenance, and all was done in less than 10 minutes.

Came and switched my phone out yesterday. Got home and couldnt get into my Facebook account. Came back today and the representative had me fixed in minutes. Love coming to this store always so helpful!

I was hesitant switching to Verizon but I was ultimately happy when I did. I have been needing a new plan and even a new phone. I’ve heard lots of good things about Verizon. I worked with Tanner and he was patient and wonderful with switching me over. He was nice to the customer. I’m happy I got it when I did with the holiday season coming up. I was wanting a new phone for Christmas so this was a little Christmas gift to myself.

I came in the store today to upgrade my phone and also keep my bill relatively low. Micheal helped me move to unlimited gave us a great promotion and my bill only changes very little. I am very satisfied with Verizon today

We had great experience! We traded in our old phone for a rebate and several other discounts on our bill. Highly recommended.

Excellent customer service. Worked well, very personable. Sales rep went above and beyond to help us get set up with our new phones. Will most definitely be coming back over and over

Micheal at the Verizon store in Huntington was very helpful. We came in and I had an iPhone 5 and he helped me get upgraded to an iPhone SE and got all my stuff back and everything. Those guys in that store are super nice and knowledgeable

Michael and Lindsey did an amazing job helping my mom set up her new phone!!! Very nice and had some great laughs. Definitely recommend them for any of your customer service needs :)

Im an old lady and I came in bc I didnt know how to answer this new phone. The representative showed me how to do it and it was super easy. Thank you Verizon you guys are always so helpful

We came in because of dropped calls, etc. and talked to Kyle. He was very knowledgeable, and helpful. We ended up getting two phones and a tablet. I was originally thinking about changing companies, he changed my mind.

Great job and great service. Very quick and efficient. Saved me money as well! Overall great experience.

I completely destroyed my phone with the lawnmower and we came to the Verizon store to get help. Dale was extremely helpful and fixed me right up with a new phone at a reasonable price. This store is great and has always been very helpful.

Most amazing service and very informative. Thanks for your patients.

Great job. We did Curbside and it was awesome. So glad Verizon offers such a great service with the pandemic and all we are very thankful

Todays service was great. Set things up. Tutored me on device.Very good experience.

Very wonderful...helpful and nice crew...make it a very pleasant experience... Best place and crew ever.. wouldnt trade it for the world..these people rock.

Come in looking to pay my bill get a better deal than I could imagine and quality experience I suggest everyone to try

Okay this is the little homie I just came into the store was having terrible problems I thought with my phone and figured it could never be sick ran into Zach and he took my phone and sit down within a few minutes flipped right through their work the problems out and made me ever so happy because now I have my phone back where I know how to use it because he fixed it for me and I really appreciate that and thank you for your service thank you

I came in today because I had absolutely ruined and destroyed my phone. Jordan helped me get a new phone. He was kind and took the time to make sure I had everything I needed. I would highly recommend this store the customer service was great.

My sales rep was Michael Farley and I was very impressed and pleased with his attention to my situation and purchase. He was very patient with my questions and comments. This was my second visit to this store and having Michael as my sales rep and was very pleased with both visits.

They saved me lots of money today and I love my new phone 😍

Having trouble activating my phone. Michael was awesome in helping me activate, and also changing my number! Great job guys! Thank you.

Came in need of new phone. Crushed my screen. Tanner was able to find a deal for me where I could upgrade and it help buyout my old phone. Would recommend store to friends and family. Thanks!

Tanner was a great help. He was professional and courteous. He answered all my questions and I feel that he got me the best deal possible. I absolutely love my new phone and I was able to take care of holiday shopping at the same time. Thank you!

We continue to get exceptional service from Mark & his team. Over the past 4 years Mark has helped us and numerous friends & family with not only new phones, but with insuring we were on the best possible plans for our needs. Thanks again Mark!

He explained options a various deals and I feel like I got the best phone for me. Very helpful.

Had to get an insurance replacement on my phone, I brought the phone in and the representative transfered everything over for me in a quick and timely manner

Jordan is the best sale rep I have ever worked at any verizon spot. He is a talent, and as customers appreciate all he did for us. Not only explaining every single aspect of our bills, but also taking time to call verizon service and get us best discounts available. If Anyone needs any cellphone service or assistance with verizon I wouldn’t not hesitate to recommend him. will definitively coming back to this spot. Thanks

I had a great representative, Jordan, who helped me out today with my phone. If you need any help, this is a great location with helpful reps.

Brought grandsonvfor new phone,zack worked with me he was great,very positive enjoyed being here even though I had to spend money,will come back to him and refer others

Came in to get off my moms account and get my own. The representative helped me get my own account and new phones thank you Verizon

T mobile wouldnt help me but version did thank you

Excellent services advice. I would highly recommend the Huntington Verizon to anyone. Very happy with the experience!!

Excellent service. Thanks Jordan for the patience and for explaining us all the benefits we have with Verizon

Very helpful and efficient. I feel like he explained various deals and options.

I went to Verizon for help with my data.Jordan was very helpful with that and other issues. A very positive experience!

Got a new watch online and was having issues with pairing it to my new phone. I called the store and zach said he could assist. He was able to get it set up with no problem. Glad I called and glad I came in. Thanks

Came in to get a new phone they was busy but they was still able to give me great service even though they was helping everyone at once this store is great at what they do

Zack at the Pullman Square store was very helpful. I was greeted and taken care of as soon I walked in. Great store all around!

Came into the store today for help changing my phone over. Everyone was very helpful and polite. They went out of there way to help. And help find an awesome phone for my mother. I want everyone to know this is an awesome place to go for help.

I needed a new phone my battery was getting really bad to the point i couldnt use it. Micheal helped me get a new phone and still lower my bill. He went over the promos and found the best deal for me.

Great place. Was deleting a lot of apps and things I didnt need. And my phone turned off and would not reboot. Came into the store and the rep was able to get the phone back on for me. It was a great experience. And clean too! Will be back

This store absolutely took care of me today. Dale was outstanding and patient with an old woman. I had to update my phone and get my neighborhood app working and answer a lot of questions. This is my go to Verizon store and would send anyone there for their holiday shopping or anytime

My bill was super high I came in to the Verizon here in downtown and the guy helped me and saw that I was on a really old plan and told me that when I move to unlimited I would save a substantial amount. It was a no brained for me no I’ll be coming back here when I want to upgrade

I bought a new phone and was having issues activating it. I came in the store and representative helped me get it activated and transfer all my information over quick and easy you guys are always helpful

My family and I came in a few days ago to switch from AT&T. We were greeted by Zach & he made the switching process a breeze. He was very knowledgeable and friendly. He helped us get our phones all set up and got our cases on. We will definitely be back for tablets for Christmas gifts.

Very helpful very courteous . Friendly and knowledgeable. Needed help getting 2 apps to work and he assisted me getting them fixed how I needed them.

I came into the store and Michael was very helpful i upgraded my phones, i’m really satisfied with my upgrades.

Zach in the Huntington wv store provides excellent service. He was quick and too the point and more than helpful. We will definetly be back to get help when we need it!

Bought a prepaid phone from them a couple days ago the transation was quick and easy. was super impressed though when the guy called me today even though im prepaid to check and make sure i was liking the phone. I will be purshinging here from now on

Came into the store, was having issues with my phone and was helped by Zach. Turns out I just needed to reset my phone. He got me all squared away. I am always satisfied with the service I receive here! Highly recommend them!

Came to verizon to get info about switching carriers and Zach was able to give me all the info i needed. He answered all my questions & went over plans and options. I look forward to working with him in a few weeks when I plan to switch service. Highly recommend him and this location. Will be back soon.

Wed have been throwing phones if we tried to do this ourselves, or just had our grandkids do it. Dale set an appointment for us during a busy holiday season and it made it so much easier and beneficial. 5 stars!

Excellent service in the store on last few trips here at the store. Had a few nice guys help me there, the three amigos. Needed help with my phone, my device was giving me problems and they got me fixed up. Good wearing mask and distance and would absolutely send someone to see them

Very good Service. Kyle was so good in showing me everything. He is an asset to your Co. Blessed to have him..

5 stars for everything on there. Couldnt ask for better service here. Stopped in for new phones just before Christmas. Would definitely recommend someone to come here. Would have never done this on our own. The place to go

You dont know how much help this was! I live in such a remote area and my car wouldnt connect to my phone! I had to have my maps to work on my car screen. I was just in town for the holiday and cant find a Verizon where I live so I stopped in and got it all fixed up! Felt safe in store, distanced and masks on and all clean. Thank you thank you thank you

I received top service the moment Zach approached me and the problem was taken care immediately. And always come here for my phone needs. I enjoy the reps here. The atmosphere is top notch. All the workers there are easy on the eyes! They also informed me about the new iphone 12 that comes out in a few days! Sounds great deal.

Kyle is amazing! He is the most helpful sales person Ive have the pleasure of working with. He is knowledge and helped me choose the phone and plan to best meet my needs.

So glad the store was open. My old phone would not turn on and I wanted to switch services from AT&T. Verizon at Pullman Square was very clean. Employees greeted as soon as I walked in and wore masks as required. Worked with a young man named Mike. He was not pushy, seemed knowledgeable in his job and very helpful. He checked out my old phone and verified it would not turn on at all. We got my account switched over and he also set up my daughters old phone so I could use it instead. I will definitely return for any help in the future and ask for him again.

Zach was really helpful and got me in and out really fast

Micheal down there at the Verizon store in Huntington is so sweet. He is so sweet he answers my phone calls every time I call him. I called him today bc my tablet charger quit working and Im an old lady and dont have any transportation so he went out of his way to bring me a new one. I recommend those guys at the Pullman store and will be going there for now on.

We stopped in to move my mother in laws phone around and get her something new. We received great service from Dale. He helped is move 2 phones around and was perfect. Would recommend in these times with safety procedures for covid. Thanks

Got new phone. Took it in easy to transfer and activate. Have always gone here for years with easy friendly staff that took care of us. Helping with any and ll questions. Have loved and trusted Verizon for years now and still do.

Very nice and very helpful. Phone wasnt working and hated to come in but was greeted by zach. And he said he could help me. We set down. And in just a few minutes he was able to get my phone going. Very grateful for this store !

Came in to Verizon in Pullman Square and was treated amazing. Zach really went above and beyond to fix an error that has been happening on my account for the last 4 months. I received the credit I was owed, got a discount for being a Nurse, and was treated with respect. For those wondering, proper COVID precautions were maintained for a very pleasant experience. Definitely recommend. If you need anything, go see them!

Always great service when dealing with the Huntington branch...we have always been satisfied and they always go out of their way to make sure we are satisfied... couldnt be more happy... thanks for the great service

Well maybe it’s just me but what kind of Ability is it to have a cellular store has iCloud am I picking down there and they have a Lisa Kirby work and can’t tell me his last they’ve given out as an iCloud account that aren’t me wow that’s some security great way to do if you were busy business on the business account as it was

Professional, knowledgeable and very helpful !!

Kyle was great quick and helpful and no pressure for devices He answered all our questions and set up a our devices quickly! The store was clean they were so professional and Verizon of course has the best deals and Kyle was extremely knowledge about the plans and how to meet our needs and stay within our budget.

We have been coming to this location for years. Always great service and polite. We have expanded accounts as our children have gotten older. They are always willing to help. Customer service has been great but we do prefer to come to this location.

Needed to transfer my information from one phone to my new phone. Sales representative was able to get my pictures and stuff over. Would recommend to friends and family. Thanks for your help

Came in to upgrade my plan to unlimited and Zach helped us. We came in for 2 phones and got a tablet too. On a scale of 1 to 10 he deserves a 12. He deserves a raise too!

The team at this store is very friendly and make you feel safe and welcome in this crazy covid world. I so appreciate the store being open to help me and was truly glad to see the precaution taken to keep the customers and team members safe. Dale was a big help in solving my technical issue, but the group of employees that were there really worked well as a team. They would stay attentive to their customers while sharing an idea to help one of their team members out. It was a pretty cool environment to experience. Feeling safe, watching a team solve problems, and leaving a happy customer with my problem resolved.