We had the pleasure of working with Anthony. He was knowledgeable and patient. We had great communication going . After consulting with him we realized the challenge was lack of inventory due to COVID. He never asked us to settle or “sell” us something that we didn’t want. Instead he picked up the effort and kept in touch. 2 weeks later he called to say a car we would like was available. We are happy owners of the car we wanted. The dealership is clean and inviting. The staff is professional. Shout out to Paul in finance. Great guy / helped us get everything in order quickly.

Wonderful service! Kind, considerate, well spoken. Very patient and easy going. Andrew & Katie were so helpful and never seemed frustrated even with my repetitive questions & calls.

Great fun experience. Our salesperson Reynolds was very pleasant and helpful. Reynold made my dream car come true. Whatever I wanted he asked the higher up and we were happy with the outcome. I would recommend Reynolds to everyone when buying a car at Empire Chevrolet. Everyone we dealt with that day was wonderful.The financial gentleman was very helpful also.

I was greeted and attended to immediately. Tim was a friendly, professional person who did a great job and all that he told me occured in the time frame he promised. Couldnt ask for anything else. Made my appointment online and they had openings the following day.

David Pena was awesome. Attentive honest and thorough, made it a pleasure to lease a new car. Thank you so much!

If you are thinking of leasing or buying a car from Empire Chevrolet of Huntington and you think that there might be a chance that youll need to bring it in for a repair, then dont shop there. THEY HAVE NO LOANERS! They have a Loaner list thats longer than Santas. They have had my wifes car for a month now and: its not fixed and they dont have a loaner. Oh, and youll have to do most of the work making sure that theyre contacting your insurance company, because it seems they dont have time for that. Dont fall for anything the salespeople say about Well take care of you. We have loaners if you need one.... I honestly do not know how the management there can sleep at night. I probably be better off asking for a loaner unicorn to drive to work.

My sales consultant, Reynolds Hawkins, from Empire Chevrolet of Huntington was a pleasure to work with. Hes definitely a rising star. He was very personable and curtious and most of all knowledgeable. What a nice man. Were looking forward to working with him again, when my wifes lease is up. She loves the car I picked up and thinks Reynolds was great.

Great service. Absolutely no disappointments. Quick service, quality repairs, great communication.

From the time we walked into the service department to the time we left it was smooth, pleasant and the Men and woman that work there are all excellent excellent.Much thanks to Andrew

The whole experience was exhausting. I spent five hours there and towards the end there were different numbers on the contract then what was discussed, and I do not like playing games, and that’s exactly what was happening. there was no transparency. One thing was said and another thing was done. It was a very aggravating experience. I also feel that there were hidden fees that were thrown into the contract that were to make me believe they were legitimately supposed to be there. After speaking to other dealers from other dealerships, I was told I got played/lied to. Will never recommend or purchase another vehicle from here!

As always, I had a great experience at Empire Chevrolet of Huntington while transferring from an expiring lease to buying the same vehicle (2019 Traverse). Anthony Fasciano is an excellent sales associate and made everything simple and fluid. I highly recommend this dealership and anyone looking for an honest and hardworking sales associate (Anthony).

Its a dealership, so the usual standards apply. Their customer service, sales, insurance and finance departments are at the utmost in courtesy and professionalism. All phases are honest and upfront, and they will work with you to get you driving out with the vehicle you want. It will take some time out of your day, but pretty stress free all in all. Great experience overall! Thanks to Amrita, Anthony, David and Paul! Great dealing with you!

Absolutely DISGRACEFUL service department. If I give 0 stars I would. Drove the car out on Friday for a SCHEDULED appointment. Drop the vehicle off only to be informed AFTER getting home that the tech has a scheduled day off. They ensured that the vehicle would be looked at first thing on Monday. Well, Monday came around and guess what no technician to look at the vehicle. I was informed of this AFTER waiting in the waiting area for over two hours. I was told that I would get the first loaner car to come in and that was immediately retracted and changed to only people who have purchased vehicle from the dealership get loaner cars. The management could care less about the customer and the fact that they screwed up. After two hours they couldnt confirm if their diesel tech would be gracing the service department with his presence so I am now forced to find ANOTHER dealership and wait another week on a car with potential transmission/engine issues. The lack of communication and non-existent customer service is atrocious!

Had a great experience. The salesman Michel heard what truck I wanted to purchase. He didn’t try to “sell” me any other vehicle besides from the one I wanted. He kept in communication with me and called me as soon as it arrived. I highly recommend!

I brought my corvette to have the lights replaced. They installed the lights but not functioning properly. I emphasized the improper function of the light to the technician and service representative he then director to make an appointment to bring the car back I did they charged me again for attempting to fix the problem. I once again paid for them to do the task correctly. I came back and paid and the lights were still not operating correctly. They charged me twice to do the installation correctly. My car is still there. For them to do it correctly. I pointed that out to the sales manger.

My lease was ending on my Ford Edge and I just went in to kick the tires when I met Gina Cordasco. Gina qualified my needs and started searching for the 2021 Blazier I wanted. Unfortunately because of the pandemic the inventory was limited. After calls back and forth Gina called me to say she had just gotten in a Black one on the lot and that I should come look at it if I would consider the color. I went down and loved it. Through the whole process I did not feel one bit of pressure to sign right now. She told me my options and let me decide. A week alter I now have 700 miles on the car and I love it.

Got the best deal with help from from Dave. Dave is the man! Super happy with my purchase, will definitely come back to Empire. Dave knows it all and makes you feel welcome A-class dude!

I commend Thabiti Lee (General Sales Manager) for helping me find a new Traverse in the midst of an industry-wide supply shortage. He continued to work the phones until he found an acceptable option and kept me updated throughout the process. Thanks!

I had been looking to buy a vehicle for my niece for months and having sold cars over 25 years ago I am aware of how stressful the negotiation process can be at times. Last week I called Empire about a car that I was very interested in and I got really lucky; David Vincent picked picked up the phone.I have been around sales and customer service for years so I know what it means to listen, and work for a customer. David Vincent demonstrated knowledge, consideration and tact, and he is the reason this experience went so well! I would recommend the dealership, but if you want a really comfortable and hassle -free experience, be sure to ask for David Vincent to be your sales rep.He is a top notch guy and a very respectful and capable representative for the organization.My niece loves the car and I know that David made all the difference. Also want to give a shout out to Brian, the manager who helped make the magic happen. Finally, big thanks to Paul in finance for getting it done and making the paperwork so easy and quick as well. Thanks Guys!

Empire Chevrolet of Huntington went above and beyond to make the purchase of my new Chevy seamless and easy. Picked out my car on a Monday, and then picked it up on Friday, with the majority of the paperwork done in between so I was done in under 2 hours on the day of pick up. No sneaky fees, or pressuring to make additions I did not want. Ask for Anthony F. in sales, and Paul W. in financing. I will certainly be returning next time I need to trade-in.

Juarez was my salesman. By Far, the best car salesman Ive dealt with. LET ME TELL YOU WHY. I bought a 2018 Chevrolet Traverse from Juarez and I never once set foot on his lot. I live in Tampa, FL so I had to do everything over the phone, by email, etc. This isnt the first time Ive bought a car and let me tell you, 99% of salesmen, after hearing I live in a different state, would have never called me twice but this guy acted as if I was right there in his office. Even during negotiations, he was on my side fighting to get me a good deal. That being said, its EXTREMELY rare to find a car salesman that will treat you right and fight for you to get the car you want with you being over 1000 miles away. If you find a car at Empire Chevrolet of Huntington that you like, ask for Juarez, hell treat you right. Thanks a ton!

Do yourself a favor and don’t shop here for anything. I worked with the salesman Kevin, (he was a good guy). He wasn’t the problem. The problem was the finance department tried to rob me blind. Told me one price. Then when I went back they tried to throw all these fees at me. I tried to get up several times and leave, and they were also rude and unprofessional about everything. I LEASED a vehicle and they tried getting me to put down 10k plus…. If I could give them a half a star I would. Just trying to help anybody who wants to shop here to be warned.

My family and I walked into Chevrolet and we were immediately greeted by a salesperson outside. We have been to many dealerships and leased range rovers, BMWs and Mercedes. We wanted to look into to the Tahoe. This is not a family friendly place. As soon as we walked in, there was no greetings or welcome. It was incredibly UNCOMFORTABLE. I saw the other sales people looking at one another. They were literally like sharks waiting for their bait.Perhaps there is a lot of politics at this dealership. My son was drawn to his dream car and I asked the salesperson if he could see it. Immediately upon entering the car, a man came over as I was standing there and kicked him out of the car, telling the nine year old this card is $100,000 dollars. Umm...he is 9, what does that even mean? Besides we have owned cars more than that.This was incredibly embarrassing as my kids were not running around or going from car to car. This was a nine year old, just sitting in his dream car. How could this have been handled?Well, speaking to the parent and not kicking both of my kids- my son and daughter out of the car. Speaking to my son, hey do you like this car... and politely asking him to leave. These are kids, who will grow up tp purchase these cars and these experiences matter. No, I am not an overly sensitive parent but I do expect respect. I would not allow my children to stand on the seats with their shoes or press buttons. They simply sat in the car.Manners and class is just not something you can teach anyone. However when you are speaking to other peoples children you can pretend. Perhaps his bias did not allow him to realize, I spoke English and you can speak to me directly.This was our first and last time in a Chevrolet. We walked into Mercedes right after this and experience was night and day.

They sell Great cars, every thing you need for the road

The service was scheduled quickly. I was greeted and the service was done very timely and at the price estimated.

Fast, efficient service. finished when expected

Every time I get a car at a deal it’s a nightmare!!! Thursday at Empire Chevy changed that forever was a great experience. So professional so nice they real have it down to a science. Thank you for a great car delivery no hidden charges.

Initially dealers said you need to resurface your rotors when i went for my front brakes. Said rotors where good just needed to be resurface. Then Dealer service changes their mind and tells me i need new rotors. I said rotors are okay. Car handles perfectly. They ended up resurfacing the rotors while they change my brake pads, now my vehicle wobbles when i brake at high soeed because either rotors where left uneven or not worked on properly. And on top of that i got different prices for the services from two different people. Not happy about the information they provided and service.Ive done all my recent services here. But this time i was really disappointed because now i have to go to different place to get new rotors.2015 Camaro.Updating My Review-Service Manager, made sure my vehicle was serviced properly and made sure I’m comfortable with bringing my car back for future services.

This dealership could care less about your personal possessions. Brought my perfectly taken care of Chevy Silverado into this dealership for a few parts that needed to get replaced. In the process the dealership damaged my truck in multiple locations. What should’ve taken one week ended up taking three months. Total clowns! Stay away!

I was pleasantly surprised with the genuinely friendly nature of the staff at Empire Chevrolet! They instantly worked to get me the best deal on a vehicle. No pressure, just information and quick smooth service. Michel, Paul and Dustin (All State) were incredibly personable and felt like Long Island Family.*Highly Recommend*

I came to this dealership looking for a specific truck, while to did take some time to come in Kevin Miller and Thabit Lee delivered in the end. They got me the truck I wanted and stayed true to their word with the deal we agreed upon. I would 100% recommend this dealership to family and friends!

Your Salesman Dave Pena was very knowledgeable and helpful picking out the right vehicle for my daughter

I went to empire chevrolet looking to lease a traverse and after looking at some models and going through some numbers i got the lease i was looking for. My man Reynolds worked hard to get the right deal for me. Much appreciated. The dealership is clean and friendly. Would recommend.

I went for an oil change, inspection, humming fan noise and parking light trailer issue. The service lady. Kate, called me and told me that there are no issues with the fan and no issues with the parking trailer light connection in the back.I insisted that there is an issue with the trailer light and that I researched it and most likely it is a burned fuse. I demanded to test it in my presence when I arrived. After I arrived she went to speak to the manager to get a technician to test it.The Manager Lucas, who told that Kate was wrong and that they in fact changed the fuse and that there is no need to test it because the fuse was changed. I took his word for it and went home with the truck. I was planning a trip with my trailer the following day to find out that the trailer light s are not working. I spoke with him and Kate separately, each one gave me a different story. She insisted that no fuse was changed and did not know what Lucas was talking about, Lucas insisted that they changed the fuse and that there is something wrong with my trailer. I ended up borrowing my brothers truck to haul the new trailer and the parking light s worked perfectly with his truck. I went back to the dealership to fix the issue and had to wait hours to address it. I called Lucas and left a message to complain about my negative experience and asked that he calls me back, He did not call me back. A day later I called him and he had the a terrible attitude problem and said that he is busy and to call GM and complain. It was nasty experience and I wasted 2 days a the dealership who are so unprofessional.

My car went in on a Wednesday morning (early, overnight drop on Tues) and I got it back on Saturday. I would call about once a day to get status and I found the dealership to be rather non-responsive, taking minutes to pick up the phone and then not returning calls. When I went to pick up the car on Saturday, I discovered that I would have to pay an additional 3% over the bill I had just received to use my credit card. I had to use most of the cash in my wallet to pay the bill of about $213. This is not the way to treat customers, and it will certainly be a consideration on my next car purchase.

Made appt quickly. I arrived was meet by very nice person who showed me to a service rep. Had oil change and tires rotated in a very responsible time.The CHAIRS in the waiting room are in a high amount of disrepair. Did not feel comfortable sitting in them. Does not look good for a place that sells expensive merchandise.

After leaving a deposit in late may I was told 3 weeks to a month as vehicle availability was limited. This was fine and was expecting updates. At one point about 3.5 weeks in another vehicle came in and we had switched our deposit as the vehicle we were expecting was damaged in transit. The second vehicle we put our deposit on was then sold to another customer. After speaking with management we were assured we were top priority on the next one coming in and would expect an update in a week or two from when the second vehicle was sold to another customer. With minimal updates we reached out to another chevy dealership in mid July when we were told wed have a vehicle. That dealerships manager assured us that there are none available and was very transparent on how many were available and when they would be expected in. That dealership then confirmed that empire was not being upfront about availability. Empire was prompt in returning our refund. Ultimately I was looking forward to purchasing a chevy but we went with another company and I will not be shopping at empire establishments moving forward.

Leeny Rodriguez was such a great help along with everyone else at this dealership! They made the experience so easy and painless. We had a baby recently so we needed an SUV and Leeny helped us with finding the perfect vehicle. I can’t thank everyone enough for all of their help! We will definitely be back when my husband gets a new truck for himself.

What a terrible place with terrible service. My car is stuck there after them sending it back 3 times with same issue. Reaching them is impossible. And then when you do theyre helpless. Getting corporate involved seems useless as well. Absolutely ridiculous

I enjoyed the experience Reynolds Hawkins helped me find a car that was suitable for me and my family. Great experience felt comfortable and had very good knowledge on the vehicle definitely car buying experience that was much appreciated

I honestly have to say Thabiti Lee and Kevin miller were A1!! I had the best service from them on buying my new 2021 Z71 Tahoe!!! They were nothing but accommodating and Kevin answered all my questions and gave me a great tutorial on the truck ......absolutely 5 stars from me and would recommend Empire Chevy !!!!

Was easy and fast service they found a recall I didn’t know about

I purchased a new 2019 Chevy Equinox via lease. Up until now the service department was a pleasure to deal with. On Saturday July 17, 2021 i brought my car in for an inspection. They indicated it failed due to windshield wipers were torn. They failed to show me then tried to sell me 2 blades for approximately $66. I refused, took the car out and was not able to see any tears in either blade.

Management and employees in the service department on number one and you walk through that door they make you their first priority when you walk out that door walk out satisfied Ive never dealt with anybody else but the service department and Tommy I think hes management but hes wonderful and they care about you your family and your well-being theyre always on the job no matter what I love this company and the people that work there they are like family to me thats how good they treat me youll never get that anywhere else they get number one in my book

Kevin Miller is very knowledgeable, patient and honest. It was a pleasure dealing with him and all the other people at Empire Chevy.

Stay away!!Manager charge me $5000 more than online prices 2021 silverado 1500saying I do not qualify those advertising price incentives. What incentives?? Didnt even ask what I have.He was so rude and unprofessional.Just tell me upfront you want to charge more than advertising price due to stock is limited, then I would understand, but after go through everything and saying I do not quality for incentives??What a waste time here!!

Outstand performance by Tim in the service department !!What a pleasant experience I had at Empire Chevrolet. In particular, my service advisor Tim was outstanding, this guy is a PRO. My 2009 Silverado developed an electrical problem where it would not start. I took it to the local gas station, and after one week and $250, they hadnt resolved it. Called Empire spoke with Tim, he got me in the next day by the end of the day gave me two options io fix it and I had the car back the following day. I should have just brought it to them the first time because in the end, the fix was less expensive than what I paid the gas station.  Thank you, Tim !!

Dealt with Michel to get a certified pickup. He was personable and knowledgeable. The team there handled everything great. Got there at about 5pm left at 8pm with my new car. They stayed late to make sure we were able to drive home with it and never once made us feel like we were keeping them there. Michel, Dom (insurance), Paul (finace) and Jesse (mamager) are a great team.

Andrew immediately took my car in and wrote up the service document, Eric, the Corvette Mechanic performed the NYS Inspection, lube oil and filter change and checked out all systems on the car. Excellent service!

Went to Empire Chevy dealership to purchase a Silverado 2500HD which I understand are in short supply now. But, After sitting with sales rep, if I wanted to buy I would be paying $9000+ over MSRP if I wanted it. The integrity of this dealership is all about how much they can put in their pocket. I am not opposed to a dealership making a reasonable profit but will not purchase from greedy business. Of course I walked out after they basically insulted me with what they wanted to give me on a trade in on an excellent condition Silverado. Needless to say. I left and will be purchasing another vehicle at a more reputable Chevy dealer who negotiated a reasonable price and offered me $7500 more for my trade in then what Empire offered.Beware when dealing with this dealership.

Just drove home my preowned Tahoe. Mike R was very accommodating with our test drive and helped us find the vehicle we wanted. When it came to finding an auto loan, Chris P treated us to an amazing rate AND added an extended warranty. My wife and I put our trust in Mike and Chris and got the SUV we really wanted at a great value. If you’re interested in buying a new or Pre-Owned Chevy, talk to them.

Had a 915 am appointment and did not have to wait. Checked us in and we were told what was going to be done and what to expect. Very Professional.

Terrific experience at this dealership. I highly recommend contacting Randy Baret in sales for your next car!

I have no problem with the Empire Chevrolet department as I gave it 5 stars. I do have,however, second thoughts about buying this vehicle. The day after I got the SUV, I wasdriving on Vanderbilt Parkway when all of a sudden I could not accelerate the car. I looked at the gear shift thinking I was in neutral, It wasnt. I coasted to the shoulder of the roadwithout incident. I quickly returned to Service Dept. thinking what would have happened ifI was on the LIE going 65 mph in the left hand lane? I would have been in serious trouble.At the Service Dept., Andrew Keach was very helpful. He immediately took the car in, andlater informed me that I needed a whole new transmission. I was in shock. How could a new vehicle need a new transmission? He gave me a loaner car, and said the Traversewill be fixed in a week, which I assume will happen. I am now concerned about driving this SUV. What else could go wrong with it? Its too bad, because I really like the vehicle evenmore than the two previous Ford Explores I owned.Also, I want to say that my sales person, Dave Pena, is a very goodsales person. He was competent, patient, friendly, and helped me find the right vehicle for me. I give him 5 stars as well!Paul Weiss did a good job closing the deal. Later the next day, I asked himto cancel two service agreements that I had decided I did not need. Heagreed to cancel them and said it will take eight weeks to get a refund.Another 5 stars!

Service was excellent, Kaitlyn keller exceptional, only complaint was the 3% extra charge for using a credit card, stella should have stated this when I made the appointment

Just want to say we had a great experience with Empire Chevrolet! Our sales rep Leeny Rodriguez was the best highly recommend him. Two managers Oscar and Pedro assisted him throughout the whole process and got us a great deal on our Equinox! Will definitely go back!

Kevin Miller is the best sales guy I have ever worked with hands down. Knowledgeable, detail oriented and customer obsessed. It was a pleasure to work with him!

My experience at Empire started out to be challenging. The ad stated one thing but we finally came to an agreeable outcome. Dave Pena, Raquel Diamond and Jill Hudson were very patient and great to work with. Im happy with my new Trailblazer and I would recommend Empire to friends.

My experience was great ! today my aunt and i were able to meet with Jaime who was EXTREMELY professional and nice he made sure to give my aunt and i the best deal possible and inform us a lot about what Chevrolet had to offer i recommend this dealership because they have numerous of nice and understanding workers who go on a limb to make you as happy as possible also Jessie who mustve been a manger made my experience great as well he was able to come to a mutual agreement with my car and i am so excited thanks to all the workers who helped me with everything today and most importantly Jaime and Jessie they were both so understandable and amazing dealers without them i couldnt have found my dream car! just wow i am so happy to be able to work a deal with the both of them !

I picked up my new Trailblazer last night! I walked into the dealership at the end of March just to have a look and met Kevin Miller. Everyone always has stories about car salesmen, but I guess they never met Kevin! He listened to what I was looking for and told me I could come in any time to look and ask questions. I definitely took him up on it and came in to look and asked more questions every time, but I never got anything but a genuine response, a smile and a feeling like he was helping me and not just to sell a car I wouldnt be happy in. Once I came to the final decision of the Summit White Trailblazer RS, Kevin knew I didnt want to settle on anything less than what I wanted, so when I was feeling like my dream car wasnt going to be found, he and the inventory manager kept looking and then finally my Olaf was found (yes I like Frozen)! After 13 months of working remote and when I finally went back to the office driving my older minivan over the rough Long Island roads, I figured thats just how it was, a rough ride. This morning I had my first commute with the Trailblazer and discovered it doesnt have to be that way! With all this said, I can not thank Kevin, Paul Weiss and the entire staff for all of their help! Everyone was amazing, friendly and made this experience so joyful!!! I may just have to visit every once and a while just to say Hi!

My first experience with Empire Chevy of Huntington was less than satisfactory however my second experience could not have gone better. My father in law and husband worked with Jamie who listened to exactly what I was looking for. I was able to lease a Chevy Traverse for a wonderful price and Jamie was extremely professional and personable. He made an unenjoyable event of car shopping a pleasant experience. I would highly recommend anyone interested to work with Jamie on your next lease or purchase.

Chris Panzarella spent a lot of time with regarding my 2021 suburban. He was patient and respectful of my time, which is hard to find at most dealerships. Michele Muyters also helped me and was wonderful to work with. Highly recommend this dealership.

These folks are tops in my book. I went to look at/buy a used 2018 Silverado,I also had some issues due to the death of my husband and the title of my old vehicle. Well they were open and listened carefully to me and worked hard to get me the deal. After some hours due to DMV, I successfully bought the truck and drove it home.Many thanks for these folks hard work and making this experience great!I fully recommend them to all for a great buying experience, thanks to all of them.

Had a terrific experience at this dealership! Dehri and Jesse were wonderful. Patient, professional and so very helpful. So pleased with the deal I got. I recommend this dealership over any other Ive visited.

The sales rep in the dealership is very knowledgeable and courteous. After searching for a truck elsewhere, I came to the Huntington dealership and the manager kept his word on delivery. My husband and I were treated very well and we’re very happy with our purchase.

Walked in and was greeted by Jaime Enciso. Since the beginning he was very enthusiastic about building a bond with the costumer and the family. Jamie gave us nothing but the best by being very respectful and helpful in any way he could. Jamie gave us a great deal and I highly recommend going to him if you want the best salesman out there!

My car buying experience with Kevin miller was extremely satisfied with his experience an manner

Anthony (Salesperson) and Paul (Finance and Warranty) were very friendly, patient, accomodating. Never applied any pressure to do anything against our wishes, was always willing to find out the answer to anything they didnt know the answer to.

We really like our sales person, Dave. As a matter of fact, we came back to empire for our second Checy strictly BECAUSE of Dave (passing two other dealers to get to empire)We were there yesterday,, 3/27 and the receptionist/greeter was incredibly rude. She was very dismissive, no smile, no gratitude, when we were asking questions her attitude made us feel as if we were bothering her. Advice to Empire... Find a better person. We wont tolerate her attitude again, we will find another location to buy our third Chevy if her attitude is still present when we come back to buy my truck.

Always helpful and staff goes above and beyond to help. Always do great job repairing my truck!!

I had a great experience with Empire. I left another leasing company the minute I walked in.Kevin Miller was exceptional and because of him I came back. No nonsense back and forth.I then went to the fins e dept. and dealt with Paul who also was great. 5 star rating all around... thank you Kevin Miller

Salesman Anthony Fasciano made purchasing a used 2019 Silverado very easy. We met a couple times to see available cars and what we were comfortable with both for price and style. He found us what we were looking for and made the whole process easy and painless. They deserve the 5 star rating.

Writing this for George Leoutsakos:I honestly have to say Thabiti Lee and Kevin miller were A1!! I had the best service from them on buying my new 2021 Z71 Tahoe!!! They were nothing but accommodating and Kevin answered all my questions and gave me a great tutorial on the truck ......absolutely 5 stars from me and would recommend Empire Chevy !!!!

My wife loves her new SUV. Thanks

Great experience dealing with Kevin Miller at empire Chevrolet. Very polite and personable!

Excellent experience! We purchased a Traverse and a Colorado . The traverse and Colorado are awesome and exactly how we wanted them. The sales person Michel Muyters was genuine, patient and very accommodating to all of our requests. I have now purchased 3 vehicles from Chevy of Huntington and very satisfied on each purchase. The whole staff/team there are very friendly and professional.

Waste of time. They want to charge me 20 to 30 thousand over stick price. I waited a year for my number to be called. They should have told me when I put my deposit down.

Mike Reynolds/Paul Weiss and the rest of Empire Chevy are a great team! Professional, respectful and no pressure at all instances during the selection/ negotiation and buying process. Highly recommend this dealership and hope we can do business in the future.Thank you!

I am giving them 2 stars because the person that was helping us wa very nice. However, buyer beware of bait and switch tactics they use to get you in the door. I went in for an advertised price and when we sat down to make the deal, the price was jacked up to $3k more than the advertised price. I walked out.

Clean, huge, well lit dealership. Courteous and quick moving staff. They get u in and out fast and always eager to help. Would recommend.

Empire Chevrolet of Huntington has the best “lack of service” department Ive ever had the misfortune to deal with. I have never dealt with this level we could give a #%*^” attitude anywhere in my life. There have been days of not calling back and not keeping promises. they are plainly very unhappy at their jobs. they glance at each other wondering wholl take the initiative to help the poor soul whos next on line. anything to avoid eye contact. Ive called 5 times. on 4 of them i was put on hold for 12 to 18 minutes. Tim, the perfect lack of service manager, was never available and never, NOT ONE TIME called back. It really does get worse and i could go on from here, but i dont have time to write a book. If you really feel the need to be treated very poorly, i suggest you try to get these people to work on your car. they will deliver!

I bought the truck in 2015 from empire Chevrolet. Empire Chevrolet are the only ones who do you work on my Silverado truck. They are always professional, respectful, and just nice people. They always check to see if there are any recalls. They always accept my coupons for oil changes that I receive in the mail from Empire Chevrolet. Even if the coupon has expired. Everything is explained to me. There are no hidden surprises when it comes to estimating what my bill will be. they are very good about getting the truck ready in a decent amount of time especially if you’re waiting for it. Prior to Covid, it was always nice to have coffee and bagels while you were waiting for your car.I have left the truck with them several times and they promptly call me when the truck is ready.

Eric’s work was very satisfactory; however, your phone system is terrible; I did not get a timely update on the status of my car and the original bill was wrong. You can do better.

Great experience with Dionis Sanchez, could not have asked for a better salesman

My husband and I always dread getting a new car. We just want to cut to chase and find something in our budget. When we walked in we were set up with Kevin Miller, and he really came through. He made sure we were happy with the car, as well as what we could spend monthly. Overall, super happy with the experience there and how helpful Kevin was. We also LOVE our new traverse!! Can’t wait to have many years with it.

The team was very responsive to my issue. A part had to be ordered and was expedited and the repair was completed within a day of my initial contact. The repair was done quickly and very efficiently. I have always had a good experience with any concerns in the past. This is why Ive leased my last three cars through this dealership.

I had a great experience working with Anthony Fasciano this weekend on the lease of a 2021 Equinox. Although I’ve worked with other representatives in the past, Anthony is by far the best! He was knowledgable, friendly, and accommodating and truly worked with me to find a deal that fit my expectations. He was also efficient and mindful of my time and made the entire experience pleasant and painless. I’ll definitely be recommending that friends and family visit Anthony in the future.

Fast and always try to offer me the best price.

I had a very good experience at Empire Chevrolet dealership. I went to buy a used car for my granddaughter who was with me. My agent was Andrew Connellan and he couldnt have been nicer. I learned more about the car & cars we were looking at. He was very knowledgeable and so helpful with our concerns. We took test drives for as long as we wanted. I went in with a price and walked out with the price almost matching. Everyone in the showroom was friendly and had masks & social distancing. Thank You -Empire Chevrolet of Huntington.

This place took care of me perfectly and Andrew in the service department was great.

I have used this dealership a few rimes for service, and 2 for new cars, never had a bad time, again i did not need a loaner thank god just reg maintenance, the sales people i dealt with went beyond what i expected.

I waited an hour to have my oil changed which I would assume is normal because they are checking everything to make sure things are running OK. It would be nice to have Tea or Coffee ready for people in the waiting area along with something to eat like bagels or pastries. The staff was pleasant and courteous and eager to move things along. The overall experience was a good one.

Over 1.5 hours for an oil change and tire rotation. Cool, things take time. Except when I got home I checked the tires and realized they never rotated the tires. $20.00 for something that was never done. Also, they charge a 3% fee if you use a credit card.

Had a great experience leasing my new vehicle at Empire Chevrolet. My salesperson Michel was very professional and accommodating from start to finish. Due to COVID-19 I was able to communicate via telephone and email throughout the sales and finance process. Picking up the car was fast and smooth. Our paperwork was waiting for signature when we arrived. All the accessories and features were provided as advertised. The dealership is big and has plenty of space indoors and outside for socially distancing.

People are very friendly and give you a good experience.

Where do I start? I am so upset by my experience I dont even know where to begin. My truck developed a mold smell and stained headliner from a leak in the back window. I asked the dealership to please change the headliner, they initially said they would not, I brought my vehicle in to have them fix the leak in the back window on Saturday 4/10/21, was told it would take a few hours so I waited around. 4 hours later I go to the service desk and ask whats happening with my truck, was told they need to keep it because the new seal around the back window needs to cure... asked why wasnt I told they needed to keep my truck earlier, I wouldnt have wasted my Saturday waiting around, I was told well how was I supposed to know it would rain? By the service rep helping me. Was then told they were ordering me a new headliner, which is great, but now Id have to make yet another trip to the dealer, which I was trying to avoid. They were reluctant to provide me with a loaner vehicle, to which I protested, and finally they agreed to give me a loaner until Monday. I then requested to retrieve items from my truck and was taken to the garage, my truck was left sitting in complete disarray, windows open, and items strewn about haphazardly. I went to pick my truck up Monday afternoon 4/12/21, and drop off the loaner vehicle. I waited around for an hour for them to retrieve my truck and was told they were not happy about the quality of the repair and they ordered me a new headliner but they will need the truck back when the headliner comes in and they will need to re-repair my back window. So essentially it was a complete and utter waste of time going in that Saturday, I was SHOCKED AND APPALLED by the horrific repair they did on my truck. Honestly I have pictures, and felt like crying when I saw what they did. Looks like they dabbed silicone all over the top of my back window and forgot about it then tried to pick it off and gave up half way thru, its honestly shockingly bad. They left greasey finger prints all over the headliner, which they said they will replace, so fine whatever. They must have left the windows open in my truck the entire weekend because my truck has stank like the inside of a dirty garage since... on top of the mold smell. My truck still smelled like new just a few weeks ago. Im going to have to spend hundreds of dollars to get my truck shampooed and detailed after this, in hopes of getting the smells out, which is so wrong. Im disgusted and frustrated beyond belief. I just want my truck that I work very hard to afford fixed and fixed right. I have missed out on overtime pay wasting my day Saturday to drop it off to this service center, only to have them not repair my truck but leave it worse off then when I dropped it to them. I sent the service manager a message a few days before I dropped my truck in on Saturday 4/10 asking them to please consider my time that I dont want to be back and forth to the dealership multiple times that Id like this fixed right the first time. Im not trying to throw anyone under the bus here, but this just isnt right. Fingers crossed they get it right whenever they finally reach out to me to let me know my headliner is in... I couldnt let this go and not complain, I dont want them doing this to someone else, its not cool

I visited this location about two week ago in order to price out the purchase of a Colorado. The associate I sat with would not give me an actual price that i would be paying for the vehicle but instead tried to negotiate monthly payments without ever actually telling me what the price of the vehicle would be after incentives, even though i repeatedly asked her. When someone from the dealership called to follow up i explained that this was the reason why i purchased the vehicle at a different location. Today the associate that i had originally sat with called to scold me about my response and then hung up on me. Im not really sure what the purpose of this was but i hope it made her feel better.

Leeny and Paul gave me a great experience and I walked out super excited! Great deals and honest team!

I have been looking for several weeks to purchase a new Suburban to replace my 2015 Suburban. I was very skeptical of dealerships as the last purchase i made from Atlantic Chevrolet was one of the worst experiences of my life. The last dealership I visited was Empire Chevrolet in Huntington. The salesman i spoke with, David Vincent, was courteous, professional and upfront with me on the details of finding a replacement for my vehicle. Dave made the experience very easy and without any issues. He was willing to negotiate with me to find the best deal that would work for both of us. I purchased a new 2021 Suburban LT on the spot after Dave laid out a very fair deal for the trade in of my old vehicle and the purchase of the new one. I would highly recommend Dave and Empire if you are looking to purchase a new Chevy vehicle.

I recently stopped in to explore my options with trading in my 20219 Traverse. Due to David Vincents time, diligence, and willingness to listen, I ended up leaving with a 2021 Traverse LT, which my wife and I both love. I would highly recommend Mr. Vincent to my friends and family.