I rented from Greenvans in September 2014. I called needing a van 2 weeks before the start of a full US tour with a band and Andy helped get everything lined up for me right away. I was able to get a quote to the budgeting department and rent right away. I had an E-350 for 5 weeks or so with no issues. The ride was as described and ran great for 10,000+ miles. Every time I need a 12 or 15-pass van Im using Greenvans. A+ Customer service.