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The Mail Center
16787 Beach Blvd, Huntington Beach, CA 92647, United States
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The Mail Center

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Sl
Review №1

Great friendly staff. I get a text every time my Amazon package arrives

Ra
Review №2

Paid SCE bill here, quick, easy, no extra charge, friendly & helpful staff.

Ab
Review №3

I have held a virtual mailbox here for over a year and have only had positive experiences with the friendly staff and simple to use process and procedures hooked up with Anytime Mailbox. I regularly came in to pick up mail (letters and packages), send packages, and also successfully forwarded mail from them to my nomadic locations. Monthly business payments that came in were quickly attended to and in just a few short months, the staff knew the mail I would care most about!I cant say enough good things about Jeff and his team. Highly recommend.

Ma
Review №4

GREAT CONVENIENT PLACE TO PAY YOU EDISON BILLJUST BRING YOURS STUB OR ACCOUNT # AND FILL OUT SMALL FORMALSO GET STAMPS AND DO MAIL AND NOTARY.PLUS MAIL BOXES WITH A REAL ADDRESS NOT P.O. BOX !!!NEXT TO OLIVE GARDEN RESTAURANT FOR LUNCHBUS STOP 29/29A RIGHT OUT FRONT FOR US BUS FOLKI CAME ON A WEDNESDAY BEFORE CHRISTMAS AND HAD ABOUT 5PEOPLE IN FRONT OF ME AND IT WENT FAST AND WHEN I WAS DONEEVERYONE WAS GONE.SO IF ITS BUSY - COME BACK IN 10 MINUTES AND IT WILL BE EMPTY.GRAB A Mc COFFEE ACROSS THE STREET !!!

Do
Review №5

As a loyal customer for 25 plus years I never would imagine to have been left in the dark and rudely treated by an employee not informing me they would be holding my service animals medical product. When I asked to speak to the owner, Brook stated she was the owner and when I politely and calmly informed her of the situation/issues 1. The product was not there for me to pick up even after speaking to an employee on the phone letting them know I was coming after hours as I usually do when I am able to due to my disabilities and that I was not informed that the product would not be there because they have a new policy to charge their customers $3 if they come after hours to pick up any packages since they only have so much room, which I understand but I did not know nor was I informed of such policy. 2. All the employee had to do was to let me know and make sure I came during business hours to retrieve the package, which he failed to do knowing by phone called that I was coming after hours and that I only Im able to come by once a month to every other month due to my disabilities. I was interrupted by Ms. Brooke not letting the customer finish and listen to the redundant statements I wish I had just informed her about. She also stated that if I didnt like it I can go somewhere else which stunned me by her cold and non empathetic response.I again attempted to continue relaying the issues. 3. At this time with gas being $5 a gallon, it cost about $42 too painfully drive there and not be able to retrieve the item. It is roughly about 25 miles just one way which with a vehicle that only gets 6 miles to the gallon it was costly as well. 4. The fact that Im a 100% disabled continually receiving treatment at the VA Hospital and on a extremely fixed limited income makes it extremely difficult to just go wherever I would like to and dont worry about the gas. 5. The pain and anguish that I suffer every time I have to drive somewhere ( I dont have any family to help) and cannot take any pain meds when driving oh, I do think of others lies besides myself. 6. I am now extremely concerned and worried about my service animal.Ms. Brooks interrupted reply, again if youre not happy with their service or you dont like the $3 charge you can go somewhere else and Im sorry that you can only come by once a month or every two weeks, which is not what I said. She also apologized for the employee not informing me but what I like her to do? As I asked her please do not ASSume because you usually be wrong please listen to what I said and she became upset threatening to hang up on me because she did not like what I said. Well then dont do it I didnt tell her to do it I dont control her oh, that was her decision and thats how I pronounce it since thats how its spelled and thats what you usually doing when you do something like that. So before I could tell her that changing companies does not resolve the problem since the problem will still be there solving the problem is the solution. Ms. Brooke stated well we left notices and everyones box in August 2019. Apparently she wasnt listening because I informed her I am able to pick up my mail once a month or every other month which means since I picked it up in October 11th 2019 that means I was unaware of the notice. That is why I asked her why the employee did not give me a heads up and/or in for me that if I came after hours and had not paid the $3 the package would not be there?So once again I asked you to please listen to what I had to say and I was going to offer a solution. 1. I wouldnt have any packages ever delivered there again so I wont have to be concerned about that and 2.... but before I could finish she hung up on me.That is how a customer of 25 plus years is treated. I also informed her I would go to social media and let them know the treatment to be expected and the news media and asking for their help in contacting an attorney due to the physical and Im emotional pain I had to endure.

Pe
Review №6

As an out-of-town visitor looking for an easy place to weigh and drop off a few items, I was delighted by the service and warmth of the young lady at the counter. I will definitely bring my business here again.

Ta
Review №7

The really young blonde girl seem to be so stressed out about just being there at the store, she didnt even say thank u and didnt give me my 6 cents change, I will still go there cuz I need to but someone needs to teach her basic costumer services.

Te
Review №8

This blonde girl had a horrible attitude i try to pay my bills and she said she doesnt take credit cards and dress like a hooker

Ay
Review №9

Fast, easy, convenient, and friendly.

Ma
Review №10

They are the best.

Information
6 Photos
10 Comments
4.3 Rating
  • Address:16787 Beach Blvd, Huntington Beach, CA 92647, United States
  • Site:http://mailcenterhb.com/
  • Phone:+1 714-848-6868
Categories
  • Shipping and mailing service
  • Mailing service
  • Notary public
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–1pm
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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