The place is clean. Very convenience parking.

Receiving clerks are so slow like they are in training all time every time dock workers are a little more slow than the clerks...

Service is much faster and better, parking space still small wen bussy...

Absolute worst wait time!! The worst. Management tells the whole entire place to go to lunch from 11:30 to 1.... Trucks will be waiting for days. Bill them accordingly. Someone please educate me on how smart this is? Im lost .... Split the workers up. Thanks, Logic

Friendly and efficient

Turkish Airlines has now started receiving freight here. In a months time it has become the absolute worst company to deal with. Prepare to wait many hours whether you have one piece or hundreds.Update 2020. This place has only gotten worse. Employees dont want to work in the office or warehouse. How any of them keep their job I have no clue.

Dont offer restrooms even though you have to wait hours to drop or pick up. Thats a basic human right...

Arrived at 2:10pm waited in line just to check in over and hour. Then had to wait another hour to pickup. 2 hours just to pickup one small crate is ridiculous. This company is making a lot of money. But chooses to treat the customers like they don’t matter and we owe them. Like they’re doing us a favor for allow us to give them business.

This place is the slowest carrier in the world when it comes to picking up freight. I go to many terminals throughout the week and never have to wait 2-3 even 4hrs for freight. . Its usually only one person at the front desk doing i cant tell and answering the phone. It has to be a solution to this problem. As a independent contractor unfortunately i dont get paid to sit and wait and im also loosing money because i can be getting paid to pick up other freight elsewhere.. Hopefully somebody in a high position can look into this matter to help us drivers.. Its 10 people waiting to get freight and o been here for an hr and a half and not 1 person been helped yet.. Then after the long wait to process paper work you have to wait an additional 1hr to be called by forklift driver..

Worst service in Houston . In order to pick up or delivery freight trucks waits hours. Freight companies choose different services if you want your freight be on time or pass the waiting time charged to you to Air General

Get ready to wait about 3 hours. It’s ridiculous!!

Its not my fault, they have to work there...

Its the same as british airway cargo

I was here.

Awesome place