In compare to other airlines they do an exelent service to recover o deliver cargo is a brisee..

We went there for a.dishwasher and almost all of them had severe cosmetic damage. Not good and the prices werent great either.

As a truck driver I have the best experience at this facility I was delivering Amazon load twice it doesn’t matter what time of the day you will be able to check in and finish whatever you have to do in no time literally no time you will be on your way out

Great experience Miss Veronica and Miss Amanda do a great job at greeting and trying to expedite process as quickly as possible keep up the great job

Staff was super friendly and helpful

Honestly I dont understand why a big company like American airline wont hire native English speaker. I book the dog shippment reservation through phone, the guys on the phone basically gave me wrong date on the flight. And then the second day, when I call back to verify, the other doesnt even speak English. I asked him if he works remotely cause it was taking him forever to get another person to talk to, he said there is no such person called remote. Also the cost is way higher than any other airlines. What a joke.

I cannot begin to express how kind and efficient the workers are. Thank you so much for delivering my puppy to me in excellent condition!

Staff was very helpful and patient. Comfortable chairs.

Major Airline, great people, professionals, one of the best in cargo services at IAH.

The best choice for shipping puppies!

Terrible Service, you dont have to run from your customer, whenever I try to call them, they hold me for at least 30 minutes

Too long of a wait to ship or receive a load! No restrooms available. Pathetic and shameful!

Fast friendly staff

Fast service

Horrible service & very rude ! Will never ever fly with them again!!

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