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Whittyz Diesel and Auto Repair
4829 FM 1960, Humble, TX 77338, United States
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Whittyz Diesel and Auto Repair

Comments
Si
Review №1

If youre looking for an EGR delete, Whittyz Diesel is the place the to go. They deleted my 2013 Ford F-250 and did a great job. I will go back for any other issues that may arise.

Jo
Review №2

Great customer service and very knowledgeable in their craft!!

Ri
Review №3

Great shop took really good care of fxng my 2013 Duramax lots of attention to small details

fr
Review №4

Best place to get your truck fix great customer service MR Randy thank you for your service

Pr
Review №5

My family and I have been coming here for many years, and we plan to continue doing so. They always provide excellent service, at a fair and honest price.

JC
Review №6

Mr. Randy and Mr. Jeff are super nice and experienced. I brought my 2010 F350 to them and asked them to fix a issue that another shop refused to fix to completion. Whittyz did a smoke test and located the exhaust leak that I told the other shop I hear after they worked on it. Whittyz took care of the issue very quick and also fixed another issue. I wish I had came to Whittyz from the very beginning. Anyway, lesson learned and I will only trust Whittyz with my truck. Thank you Mr. Randy, Mr. Jeff and the rest of your staff.

Re
Review №7

Excellent, honest mechanics. They are family to me

Mi
Review №8

Whitty’z is absolutely the only place I allow perform work on my truck. Their professional staff and best prices in town are worth the drive. Thanks Randy and Jeff for the great work.

An
Review №9

I brought my dodge ram 3500 I thought I needed a turbo Mr Randy and Jeff had the mechanic check it out it was only a screw that came loose I love when a shop is honest these guys are the best thanks so much Mr Randy and Jeff 👍🏼

Hi
Review №10

Always professional service, fair prices and experience you can trust.

Jo
Review №11

I took my truck about a week ago to get my check engine light fixed. They said it had a lot of codes and with the battery replacement and a fuel rail sensor replaced it would do it. They called me and said they ran it and Those were the issues. I Picked the truck and noticed that I was missing a cologne that I always wear. I thought I I misplaced it but I checked my home and it was not there. when I was getting home, the check engine came back on. And I called. Talked to the owners son to tell him about the truck and if they could check on their cameras for my cologne. He got really defensive about me telling him that and had told me that the check engine light was going to come back out anyway. So why take it to y’all if it’s going to come back out. He said I might as well leave the truck to him forever since the engine light came out. Never said come take it in so we can look at it. Hung the phone.the owner of the shop called me back to try to interpret what his son really try to mean. They truly don’t stand behind the work. I spent hundreds of dollars with them before with no issue but this time I came. I felt like I was a bother like if I owed them money.

Fr
Review №12

Awsome experience and done in a timely manner

ca
Review №13

We had a 2011 dodge in for repairs. Whittyz diagnosed and went above and beyond trying to help us get our issues resolve . This companys honesty and integrity deserves a 10 star rating. Although our truck was repairable I would recommend them to anyone needing a honest and thorough repair job.

Ke
Review №14

Randy and Jeff are great to work with. They make you feel like you are part of the family. They always do a good job on my vehicle and at a fair price. I am grateful to them for being there when I need them.

Ul
Review №15

Awesome service and they took their time to diagnose and fix my problem on my titan xd diesel. I highly recommend their services.

cu
Review №16

Was referred by another shop was very pleased with the service and the work. Won’t hesitate to recommend to anybody I know if they need work done on a diesel. Thanks Jeff and Randy.

Ke
Review №17

The mechanics know their stuff. They are so busy that it does take a little longer but it is done right for a fair price. I do not trust anyone else to service my Duramax.

No
Review №18

Brought my Ford F-250 here to get some work done on it and let me say both Jeff and Randy are very good people very knowledgeable and professional gentlemen..I am very pleased with the work they did to my truck highly recommend to anyone looking to get work done to there vehicles..

Ra
Review №19

This is the worst place to every take your truck to and have repaired i would advise any and everybody to stay as fear away from this company as possible.. My truck has been in their care for 2 months. They wont answer the phone. Nor give you any updates on your vehicle.. Just sorry

ce
Review №20

Took good care of me,will be using them in the future

A
Review №21

Whittyz is the best. My 2004 duramax needed a few things done. It was getting fuel in the oil. They checked to see if my injectors really needed replacing or if there was another issue. Randy said it did and they could either replace the ones that werent working or replace them all. I travel the country with my 5th wheel so asked him what would he suggest to his mother. He said replace them all for my safety. They fixed a few other things for me as well. I am very very happy with the results!! If Im in the area again would definitely bring to them for repairs again.

Am
Review №22

Owning any vehicle, means youre going to want a QUALIFIED, CERTIFIED and knowledgeable mechanic working on your vehicle. Randy Whitman and his son Jeff (Owners), know the value of customer vehicles and strives to take care of them as if they were their own personal vehicles. All of these bad reviews dont really state anything except for Theyre a bad shop, or Truck was working... but as soon as I drove by, it stopped working and I blame this shop.The human beings that own, operate, and work for Whittyz are not superhuman (Although I sure like to think of them as such!). They are human, they CAN make mistakes. If a mistake is made they WILL rectify it and work with you to resolve the issue. They are not magicians and cannot snap their finger and give you a brand new truck that works flawlessly when youve brought in your beat up, unmaintained 200k mile truck or car.Example: I had brought my truck (2011 Dodge 6.7) in twice for a diagnostic on a grinding noise. The technicians couldnt find the issue having the truck for 2-3 days and they informed me of it. I accidentally stumbled upon the reason for the grinding noise and brought it back to them for diagnosis. Reason the technicians couldnt find it was because the A/C Compressor wasnt kicking on (Was cold outside when they were running diagnostics... simple and easy thing to skip over.) Grinding noises mean various different things and again.. They have to interpret what youre trying to describe and cant just touch your vehicle and it speaks to them what issues its having (Dont we all wish it worked like that...)A week later, after scheduling ordering of parts... I have nothing but praises for this shop. I gave them a tight deadline over a holiday weekend, and they delivered it flawlessly. Theres a reason Whittyz has 4.5+ star reviews over various different shops. Because they care.The positives (IF youve continue reading this review):Honest pricing.Up front about timeline of repairs.No hidden costs, flat repair cost for parts and labor thats printed on your invoice/estimate.Will go above and beyond for their customers.Open Saturday.Family owned and operated.Local business.The Negatives:Youre not using Whittyz

Ja
Review №23

Weve been bringing our 2015 RAM 2500 in for upgrades over the years and have never had any issues with Whittyz. They have always been prompt in letting us know if any additional costs will be incurred. We never have surprises and are always pleased with the finished product. My husband and I will continue to go to Whittyz for all of our truck needs, as well as recommend them to our friends, family and colleagues. Keep up the great work guys!

Br
Review №24

If you need something done quick and correctly look no further. These guys are awesome!!! I highly recommend them.

Mi
Review №25

They repaired the check engine light matter!

Je
Review №26

Once again OUTSTANDING service from these guys. Honest, fair guys. They stand behind their work. Definatly give these guys a call for your diesel needs. I will say that I am also impressed with the technicians and how they speak in front of customers. Each guy here is very respectable. Great job guys, keep it up!

Mi
Review №27

They do an excellent job. Ill recommend using them any day.

L
Review №28

Great pricing and reliable service. Beat two other competitors on price. I would recommend and I will be back.

Ca
Review №29

Took my 250 Ford Diesel Turbo so they can check the tune. Found out more was wrong with it. Good prices and real ppl that know.

Ti
Review №30

Quickly got me going! Great people to work with! Im from out of town and they treated me right!

ma
Review №31

Good guys there!! randy and hes guys on time with the work!! I would use this shop again

TH
Review №32

These guys take care of their customers. Top notch customer service.

Ma
Review №33

Update 2020: Again, only place I will take my diesel. These guys have stayed after hours for me, and have taken the time to explain everything to me in detail. Will continue to give them all my diesel business.Best place hands down to take your diesel truck. They have always taken good care of me and offered fair pricing.

Wa
Review №34

The owners are great and very nice they know their stuff. The mechanics do a great job!!!!

Ad
Review №35

Ive been taking my Ram for service for the past two years, they keep me on the road! They do professional work, and great customer service.

jo
Review №36

Writing this review so people that see it wont be duped by the rating like me. Dont expect to get a call on the status of your vehicle till you make a bunch of phone calls (with none returned) and have to drive down there to get them off the solitaire on their computer. Communication very poor, and as for service, well, 2 weeks later and nothing done.

Yo
Review №37

I love my Toyato Avalon since 2008, I mostly used this car to go back and forth to church. The car is in good condition. Randy has taken car of my vehicle since Ive had it. I have a LEXUS new car, but Im in love with my Avalon.

Da
Review №38

I was extremely pleased with the service I got from Randy and his son. They are very knowledgeable about the work I needed done on my truck. Ill definitely be a returning customer for future services.

fa
Review №39

Good job guys

Mi
Review №40

Customer service was great. Randy and the rest of the guys were so patient with us. Additionally, their diagnostic was very true to the symptoms we were experiencing. Definitely a trustworthy place.

Ja
Review №41

Fantastic service, great work, and great prices! The staff is super friendly and their turnaround time is pretty quick!

Ga
Review №42

Great service!! worked on my truck made it sound and drive like new again.

Jo
Review №43

I have my 2005 F350 6.0 worked on. Head gaskets and head bolts among other things. Randy and Jeff treated me with utmost respect and integrity. You cant put a price for intergity. They checked my truck and explained with detail what was a must and what we not a must but recommended. I can say the work done in my truck was excellent. I can say with confidence this is my shop.

Vi
Review №44

If you are reading this, you are likely more than familiar with the highly technical requirements associated with diesel repair. Its almost impossible to self diagnosis, or even worse, repair, mechanical diesel issues, and if left un-repaired, the repercussions get expensive fast.Randy and his team delivered as promised, on-time and within budget and they have made a life long customer out of me. Low pressure, stick to the facts, with a personal touch. Yes, it is about business, but they made me feel 100% comfortable with the repair requirements of my 6.4L and the options I could consider.They quickly have become my go-to shop, and its a great feeling to do business with new found friends. Local, personable, attention to quality, and doesnt break the bank. Whats not to like about that?

Jo
Review №45

This place did me right, great service, and work, on my 2010 diesel, I cant complain, other places did not wanna work on my truck cause of too much detail, but I got my truck back and running like a champ thanks!!! 1 to 10, a big 10 thanks

Ma
Review №46

Great work .will be going back. Thanks

Te
Review №47

These people really know trucks! I’m completely happy with there work every single time. Fair pricing and honest work. A real gem!!!

Ro
Review №48

Excellent job on my duramax. Recommend to others! Educated guys never hurt either!

Ju
Review №49

Super duty F250 owner. Excellent customer care, staff is friendly, knowledgeable, service/repairs and upgrades done at a reasonable price and timely fashion. I would definitively recommend the shop for all your needs from service and maintenance, troubleshooting problems and customizing vehicles.

Jo
Review №50

Dont take your car here they will rip you off... had my car sent here because it was not working they broke it down and said they might of found the problem but wanted to charge over $1000 to even try to figure it out. had them send back my car and when i looked in the engine and parts were missing and i found other parts inside the car..... worst place in Humble. go to Advance Tech Automotive they have excellent service and are ASE CERTIFIED! and will tell you prices upfront not charge by the hour..... and they found the issue and was nowhere near $1000... also they knew the problem not guessed....

Da
Review №51

Would give half if possible...If you need storage for 6 months to a year go here... if you like being told lies... even if your not mechanically inclined you will see the contradictions in the lies... parts ordered for your vehicle will go to other vehicles and prolong your service time...They took advantage of the situation in the worst way possible...If you do not personally know this family do not use!

Ad
Review №52

Bought a used 6.0 that’s been sitting for over a year and these guys turned it into a monster. Great prices, quick turn around, honest and knowledgeable

Ah
Review №53

The best diesel shop in Houston area.They worked on at least 15 of our fleet Ford trucks during the past year.Did it all from regular service, suspension work, Bulletproof 6.0, performance upgrades, rebuilt transmissions, even swapped the motor on a couple.Their fleet rate is the best, their service is as good as the dealer if not better, and they warranty their work parts and labor no questions asked.

An
Review №54

My 2006 Ram 2500 finally let me down and stranded me for the first time. I was on my way to work. Ended up getting a tow up to Whittyz. I told them i use the truck for work every day and that I needed it back as soon as possible. They had my truck ready for me before I even finished work that day. They called and let me know exactly what was wrong ahead of time and how much it would cost.Whittyz also performed my clutch change when it finally burned out. They saved me from a front end rebuild when NTB was trying to rip me off. They send me emails notifying me when maintanence is due on my truck and also send me coupons in the mail. There is a reason their shop is so busy and that is because they provide honest, affordable service that has yet to be matched by anyone. I would recommend younat least get a quote with them if youre thinking of having your vehicle serviced elsewhere. They will do anything they can to help you out.

Ky
Review №55

So I came from conroe to have truck looked by whittyz diesel. I got in around 8:30 and was there most of the day. I needed a rear u joint replaced and I was having issues with a hard start with my 04 ram 2500. Randy and Jeff took care of everything, broke everything down Barney style. The tech even showed me what he was doing and how where to look if I have issues again. Not only did they fix my trucks issues they also made the experience a learning one. I had my 7 year old son with me, when his game died Jeff had no problem getting him a charger. This shop went above and beyond what i thought they would do. I will be bring my truck only to them to work on now, the peace of mind they give is amazing. I would recommend them to all my friends

Jo
Review №56

Without a doubt the best diesel shop in Houston! These guys are honest! Will go above and beyond to take care of you!

Pa
Review №57

They are Busy and its Because they have Great Service and do a Good Job

MI
Review №58

These guys are excellent diesel mechanics. They provide good service, fair prices and are real pros when it comes 6.0 powersroke repair. I highly recommend them.

Ky
Review №59

I had to come back to Whittyz again because my injectors decided to die the week I was getting ready to move to Wisconsin. I called Jeff, he sent a tow truck out to conroe and I stressed that I needed the truck back no later than Friday because I we moving to Wisconsin to close on a house. That was on a Tuesday, they called me Friday 5pm and said the truck is ready. They dealt with me calling and asking almost daily to see what the status was and they took it all with a smile. Truck runs amazing and it damn near instant start. I wish they open a shop in Wisconsin 😂 best customer service period.

Ra
Review №60

I have had Whitty’s do several jobs for me on my 2012 Ram 3500 they have shown me that there are Honest, hard working decent people working to treat people fairly and Honestly.I trust them with my truck now and will continue in the future!

Je
Review №61

Great service. They dont replace parts wastefully, only replacing parts after verifying that they are bad. Great service and reasonably priced!

Wa
Review №62

Truck was running when I brought it in but not when I went to pick it up. Thought taking the vehicle to the shop was supposed to make it better if anything.

sh
Review №63

Great and fair on everything.

Ma
Review №64

Started using Whittyz about a year ago and I couldnt be happier. They provide professional, conservative care for my diesel pickup truck. They can handle any repair I need and the prices are competitive and the service is excellent.

Sa
Review №65

All I know is my truck didnt leave me stranded on the side of the road but it left me stranded in the parking lot of this shop after I left it with them. I usually give the benefit of the doubt but my truck going down is a pretty hard hit. Give me aminute.UPDATE: Are you saying Im a better mechanic than you guys? It was running when I brought it, should have been running when I left. There was no magic on my end, I drove it there and had to tow it away. Furthermore, you guys were really rude, want to hear the recording? Yeah, thank God for Texas and one party consent law!

Da
Review №66

Best place to take a diesel Chevy/GMC, Ford, Cummings fair price excellent work. Always fast in and out even if its pulling engine and rebuilding it.

Mr
Review №67

Great place randy n jeff have great hospitality and very knowledgeable in the work they do they keep you informed and give you an exact date when your car will be done I highly recommend whittys to anyone with the diesel truck or any mechanical work guys are excellent will definitely be going back to get my truck bulletproofed and for everything elseThanks guys and the whole whittys team yall guys keep up the great work

Bo
Review №68

Wont bring my Duramax anywhere else!! Always satisfied at Whittyz!! Great service, great work and great people!!!

Wh
Review №69

We have taken our Chevy Silverado 2500HD here for the past 2 years. We love the treatment we are given, they are very straightforward and honest, they do not overcharge and allow us to make informed decisions without being pushy.When prepping for our move across the country this past week, we asked them to give us a once over and just see what problems may be lurking. We were given an honest appraisal and they let us know what could wait and keep an eye on.We will definitely miss Whittyz!

Mi
Review №70

Great customer service, fair pricing, and very reliable work. Best Diesel Shop around!

Ge
Review №71

Great shop with good service.

Mi
Review №72

I called Whittyzs with what was sure to be an ECM problem on account of the way the truck was acting. They sent me a wrecker brought it to their shop to diagnose the problem. What they found was a wire that was shorting out against the transmission bell housing a simple fix. They could have easily told me the ECM was bad and I wouldnt have known any different. The thing is this an ECM easily cost over $3000 for a new one and this repair only cost me $500 and that includes the wrecker bill which I was about 50 miles away. Great bunch of guys that know what their doing and I wont hesitate next time to bring it to them which because its s Dodge I know will happen. With mechanic shops trust is everything.

Ja
Review №73

I did not go there

Am
Review №74

Randy and his guys at Whittyz has ALWAYS provided the BEST service and always honest and affordable. HIGHLY RECOMMEND!

PA
Review №75

They get it done...

Wi
Review №76

In todays world, it takes alot for someone to gain my trust. Especially when it comes to my truck. Me and Little Mule have been through alot and i just dont hand the keys to just anyone. THE TRUST PART, I do agree they did earn that with me. Very Honest folks, and thats hard to find around here. If You need your diesel truck repaired, this is who I PERSONALLY AND HIGHLY RECOMMEND!!!Bill GlassPresident and CEO Plumbing Right Now Inc

Ja
Review №77

The worst mistake you can make is to take your diesel into this shop, cost almost twice as much as the original estimate, took 2 weeks longer than they said, and broke down on the first day i got it back, and so it went back in for another week. Horrible customer service and horrible techs.

Ma
Review №78

Good customer service & Passionate about there Job

An
Review №79

Good work, they know their stuff

Sh
Review №80

Great people

ja
Review №81

I always have good friendly service.

Jo
Review №82

Great service

A
Review №83

Honest, fast, and fair price.

Sa
Review №84

Excellent service ..

ma
Review №85

Good service

jo
Review №86

Highly recommended

Da
Review №87

Friendly honest shop.

Br
Review №88

Racist.

Information
28 Photos
88 Comments
4.5 Rating
  • Address:4829 FM 1960, Humble, TX 77338, United States
  • Site:http://whittyzauto.com/
  • Phone:+1 281-964-2886
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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