Your service man that was on (Paul) is awesome! Very polite and accommodating. Knows how to make a customer feel like they are important which is becoming rare these days.

I was there for the car show and one of my friends GTO lost a shifter clip not allowing him to shift properly ! Tucks opened up their shop for us to fix it! Kudos to them for doing that!! A+++ in my book!

Went for a vehicle inspection. The service team did an excellent job of communicating the best time to come for an inspection. They were very quick and very kind. Will come back for any future maintenance and inspections!

The coupon that I got from the dealer implied that I would get a battery and installation for one price of $189.95. However, I was charged an extra $60 dollars for installation and was told it was fine print trick advertising. i would not have expected this from an old time dealership that I have done business with for years.

Skip and Paul were a pleasure to work with. Both very easy going and there was no pressure put on me at anytime. Highly recommend for anyone looking for a no pressure vehicle purchase.

This seems to be the only place around that will mess with the tires on our 1 ton truck. They are always fast and very nice. Good place

Staff were very friendly. Best deal on a new truck I have EVER had. Thanks for making everything easy.

As the owner of a landscaping business, I put a certain amount of trust into your dealership to service my trucks and snow plows. Paul, Rick and the other gentleman in service have been nothing short of incredible servicing my fleet of tracks over the last 10 days. I can not tell you how much I appreciate the way that these guys talk to and treat customers. This on top of the great service and quick turn around time for my vehicles. I dont know what I did to deserve all their great help but the dealerships I USED to use could learn a lot from your group.

It was a very down to earth family like atmosphere. Unlike a really big dealership. I really liked that feeling. Felt like I knew the people there.

From beginning to end, Paul Pucci sales manager was excellent. Great financing and no pressure. Always answers yes. Skip Heroux salesperson was excellent. Everything done promptly and professional. Would recommend experiencing sales staff and service staff. These guys are great.

I’ve tried going to a couple other GMC locations in the area, but Tucks is the only location with consistent results and customer service regardless of covid impacts!

Service dept was extremely helpful in getting my truck back on the road after I failed my safety inspection. They got the correct part and installed it that same day and I was on my way.

My husband and I went in to purchase a vehicle last week and I couldnt be more pleased with the experience. There was never any pressure from the salesman (Skip) or the Sales Manager (Paul). We got a vehicle at a great price and were given a fair amount for our trade. As a former dealership employee I will say that they are probably one of the most customer friendly dealerships around.

Picked up the parts that were ordered unfortunately they were the wrong ones but it wasnt their fault

Paul and Michael are top notch guys. From the moment I walked in, to the delivery of my new truck, these guys were awesome. They had the exact truck I wanted, and honored the qoute that was previously given through email. No hassle, no problems. Everyone there is very friendly and approachable. Upon delivery, even the recon guy walked over and said hi and congratulated me on my new truck and said how nice it is.Overall, Im extremely happy with Tucks Trucks. Absolutely no complaints whatsoever!!!!

Upon making an appointment for diagnosing a well known GM transmission issue I expected push back from the service team, as others GM vehicle owners (w/same issue) have varying results mostly dissatisfaction. I can say the service Writer and Technician were both informative and professional in handling my vehicles issue with good results as of this email

We had an exceptional experience at Tucks. Our sales guy Skip could not have been any easier to work with. If you are looking for a no pressure truck purchase this is your place. Paul is the business manager and dis the financing, he went above and beyond to get us the best deal. 10/10 we will be back here.

I was in the market for a new truck. I had narrowed my decision to the GMC brand. I felt as though there was more attention to detail and a general upscale feel throughout the vehicle. Little did I know, that these same qualities would also be found within the dealership selling the vehicle. I have leased and purchased many vehicles over the years and it is, to be gentle, a lackluster experience. At Tucks, it was just the opposite. Enough to warrant my time, to write this review. It was truly… a slime free, transparent, informative and comfortable purchase experience. Michael Russell in Sales and Paul Puccio in Finance were a pleasure to work with at every stage. I will certainly be back for my next vehicle and implore you to give them a shot.

I recently purchased a new 2019 GMC Acadia. This vehicle was a late delivery to the dealership from the factory. I did not have the time to talk to anyone at length about the discounted price but I did speak to Skip Heroux Sales Representative and asked him IF the discounted price was “real” or one of these gimmicks that you can only get the discount if you meet all types of conditions. He took one of his business cards and told me how the discount was calculated and said that If I wanted to buy the car that the beginning price would be the discounted price that he wrote on his business card. Several days later My wife and I had a formal appointment with Skip and he honored the discounted price that he had given to me several days earlier. There was NO fuzzy math, NO attempts to add dealer installed options, NO wear you down marathon, just plain honest talk. The whole deal was done in less than one hour.We were also pleased with both Skip and Paul Puccio in valuing our trade-in and the closing was just as smooth. There were NO attempts to add or sell “specific paint protection” or “etching”. The deal was just as we had agreed to.We also had the opportunity to meet Paul Cabral the Service Manager. We were extremely impressed with his commitment to excellent customer service and he personally made sure that our vehicle was in perfect condition

At Tucks Trucks they make it simple, easy and comfortable.

Great customer service

I could not disengage my 4WD and Enterprise had no vehicles available so I couldnt leave my truck. Paul and Rick got my truck right in anyway and I was out of there within an hour.

Quick & easy!

Our family has been Tucks customers over 20 years, so far so good!! The staff is always polite, professional and knowledgeable.

Everyone worked together well to get my truck in and get it fixed properly. Very satisfied.

Great Place especially for Snow Plow Parts Staff is very Professional and knowledgeable

I like very much the people very pelit

Always professional and courteous service.

Good: timely replies to my call and messages, pleasant people to deal with, clean facility. Provided specific feedback on a failure of the driver assist system which I need to review with the extended warranty (I would think a dealer could help me in navigating the claim for me, but its on the car owner I guess).Not good: (1) Was told over the phone one type of tire (H rating I recall) but installed S rated tires. Nothing in writing. Im okay with the installed tires and price but should get the details on the exact tire clear up-front (2) asked for 45k service and instead got a list of specifics. I dont know the specifics, just GM recommends 45k service. In a follow-up, GM says brake fluid should be checked and as far as I know, this wasnt done. (3) at check-out, I asked to walk through the line items and in doing so, found was charged twice for alignment. Im okay with that as errors happen, however, taking the customer through the detailed list of services is something that has been initiated by the dealer in all the work Ive had done over 20+ years and here, I had to ask for it. If I didnt ask for a review, would have paid $100 extra. Again, errors happen but should always walk the customer through the detailed charges. (4) I spent $1,600 and at these levels in the past from dealers, would expect car would be vacuumed or even washed open pick-up. A small cost given the amount I spent and something extra to keep me coming back.

The waiting room was clean and comfortable. The administrator was polite and courteous and was helpful in explaining what was needed. The only problem I had was that the wait was terribly long just to get my car inspected for that I give it 4 stars

Knowledgeable sales people great service effortless experience

Was told my problem would be diagnosed for $118. After it took them two hours to still not find the issue, the dishonest service advisor said that was $118 per hour. When I asked why he didnt say it was per hour in the first place he said we usually find the problem within an hour. So they made me pay for two hours and I still have no answers. I asked for some follow up advice and the service manager replied to me once then stopped answering my questions.Great trucks, but they dont know how to fix them if you ask me.

Tucks truck the service department sales department in parts department they all work together like a well-oiled machine thank you guys

Good people and excellent service. Thank you

Service was awesome. Torsion bar mount on an old Silverado. Super fast and great price. Good to find an honest quality service department.

I wouldnt bring my vehicle anywhere else for service.

Very professional job, installation was accomplished with precise craftsmanship by the service tech pros at Tucks Trucks.Fisher Poly-Caster is the best solution for this winters snow & ice removal, and I recommend Tucks Trucks in Hudson to get the job done right!Thank You Paul and your staff for helping my job become a bit easier this upcoming snow season!

My lease was coming to and end, so I went back to the same dealership. I had a wonderful and easy experience. I had a new car picked out and purchased within 20 minutes, and was able to drive it home later the same day. Mike and Paul made the whole process simple and would definitely recommend Tucks Trucks to anyone looking for a new car.

Good service, good prices and excellent workmanship

Bought a GMC Sierra. Great experience. Relaxed environment. No hard sell. Professional. Respected my time. Got to the price without a lot of dancing around and I know it was a good price because I had shopped around. They didnt have the color I wanted so they went and found one from another dealer. Its a smaller dealership but I found that resulted in a higher level of attention throughout the entire process. Skip (sales) and Paul (manager) are good at what they do and were a pleasure to work with.

Checked oil level the following morning after first oil change under warranty on my 2016 Sierra. It was one quart low. Checked oil the following morning after second oil change under warranty, one quart low but at least this time they left a quart of oil for me in the secondary/auxiliary battery tray. I do my own oil changes now.Noticed paint bubbles on front edge of the aluminum hood. Corrosion within two years, eight months. I wanted a new hood from GM figuring there might have been an issue created at the factory with mine. GM said no as it would cost them more than having a local body shop repair existing hood. When I went to drop it off for the repair work, the loaner I was to get was one of the small GM SUV’s. I said I have a truck for a reason, it’s for work. Was told “well that is all we are offering you”, basically take it or leave it. Well, I had to leave it as, again, I need a truck. Will take up the corrosion issue at my new GM dealership.

I only had an inspection here but the customer service was amazing!

Best buying experience ever. Mike in sales is absolutely awesome. Would highly recommend to anyone.

Great experience. Mike and Paul went above and beyond to accommodate my personal financial situation and did everything they could to make my car buying process quick and easy. I highly recommend.

What a frustrating situation, I drop my truck to fix a vac system issue. By the first time to approve the job the guy told me about $750. When I show up to pick up I was astonished with $1200 bill. That’s ok, I’m happy because the truck was fixed. No I’m not. Back 2 weeks after with the same kind problem and again, to be approved bu the call he said around $500, and guest what, another $1150 bill to fix the same kind problem with different parts because by the food time they said was able to find the real problem. Really disappointed. I have couple truck but I’ll will gonna find another place to fix them and bring that place to the court to have dome money back.

Very professional service dept.

Dealing with Paul (now service manager) at Tucks for almost 12 years. He or repair work has never let me down. I drive my 12 year old conversion/rv van with confidence that it will perform as required.

Fabulous experience!!! Mike and Paul were very easy to deal with, no hassles, no quirky numbers in the sales price and and they delivered an exceptional vehicle! This my first GMC vehicle from Tucks but certainly not my last!

I had to replace 2 front marker light bulbs to pass the state inspection on Toyota Prius and was changed $47.20 for the labor. Considering that replacement itself took just a few minutes but added 15 extra minutes to my waiting time, probably to justify this price)) which should be any way in the range of $10 to $30 according to Google.

We have a Company truck that needed push plates for our plow. We were told Tucks Trucks was the place to go. So we called made an appointment to have the work done. We got a call that the truck was ready. We made the trip from Worcester and was handed the keys and was told the truck was in the back and ready to go. Well as we drove out we noticed the turning signal was not working and one of the fog lights were out. To me the truck was not ready to go. Who ever worked on the truck neglected to connect the turning signal lights and the fog light. We drove back to get this resolved. We were handed the keys again and was told you are good to go. Now the fog light was still out. We were told that it was not our problem. We didnt touch that light. Well everything worked when we brought it to Tucks Trucks. Im in business and when someone has a problem and has spent $2000 I would not make excuses I would fix the problem. In my view that small problem should have been taken care and not push aside. Our brand is important. Thanks for taking the time to listen to my observation.

One word:Professional

The service department at Tucks is awesome. Had a problem with my truck and dropped off on a Saturday and they had back to me at the end of the day Monday. The entire service team at Tucks is the best.

Very nice folks and easy to deal with, will definitely come back again for my next vehicle. Was looking for a Denali HD and found the one that I had been looking for on their lot. I like dealing with small family owned dealers because they treat you like family. Highly recommend them for your next vehicle purchase.

Bad experience at Tucks Trucks. I went in for an oil change and tire rotation and one of the mechanics left the wheel on my truck loose and it fell off on the drive home. Would not recommend their service department.

Always been helpfull,been going here for 40 odd years-thanx guys

I went there the night of the first storm right at closing the manager helped me out and was able to get me what i needed and was able to get my truck up and running in time for the storm. I had great service highly recomend going there

Great service

Knowledgeable and professional. Fair pricing and excellent service.

I live in Sudbury, Ma. Nice to find a GMC dealer so close by. We bought a GMC Yukon XL from the dealership and they were great with everything. Brand new building which was beautiful and Paul and Michael were very nice. The owner also came down and said hi. Treated us like family. I definitely recommend Tucks Trucks GMC!

Took my Ford E450 Motorhome in on short notice. Good service at a fair price. Will be back for more service on future trips. New waiting area is top notch.

Easiest vehicle purchase I have ever made! There was no pressure, staff was knowledgeable, and even swapped wheels for me off of another truck they had in stock. Very highly recommended!

The service dept is AWESOME. We just bought a new truck from them mainly because of service.

Professional grade facility and staff.

I bought my 2014 GMC Sierra @ Westboro GMC Buick in 2015 I told Paul Puccio I would come back and by my next truck from him. I went to what was Westboro GMC Buick but now is Mcgovern GMC Buick and Paul Puccio and others moved over to Tucks Trucks in Hudson Mass. So went to see Paul @ 11:30 in the afternoon and he treated me like a good friend and gave me a great deal on my new 2019 GMC SLT Sierra. Paul Is a good person and that is why my loyalty will stay with him. His staff is very helpful and respectful too. I believe it is because of the way Paul conducts business at the dealership. I told my father in- law James Genest about Paul and he went the next day and met with Paul and purchased a new 2018 GMC Sierra too. Tucks Trucks should be the industry standard to selling cars. I will have all my service done by Tucks trucks service.

You want the BEST sales experience? No hassle, all fun when buying or leasing a great GMC vehicle..... you got it ... head over to Tucks Truck in Hudson and get to know the BEST Sales and Service Team in the area.Polite, friendly they make it a GREAT experience to get a New or Pre-Owned vehicle.Knowledgeable, professional, easy going.....great pricing, no hassle!!What more can you ask for??The new showroom is great.....Go meet Paul Puccio and his entire GMC Team....You will be glad you did!!!Just leased a 2017 GMC Acadia All-Terrain....Gorgeous!!!!

Very quick getting in and out for an inspection sticker. Very pleasant guys tending to me.

No pressure, very informative.

Great and friendly staff. Good selection of vehicles.

By far one of the best dealerships around! From sales to service and everything in between I highly recommend them!

Great price on a new GMC, no hassle dealer, low key

Great place to buy a truck friendly staff

Awesome service. Paul and Dave in service department are always friendly.

I hate the whole vehicle buying process but Paul P and Mike R made my experience easy and enjoyable. They are small enough to provide personal service and they make you feel valued.

100 times better than dia. chev. in auburn.

Walked into Tucks to look at the 2018 Canyon. Worked with Skip Heroux. Took an SLT out for an extended test drive. Hour later placed my deposit. Had dealer add tonneau cover, in bed lighting, and chrome steps. Skip managed this perfectly throughout, great communication. Truck delivered as promised. Looking for a truck? Go see Skip.

Prompt, courteous and thorough !

Went as a walk in late on a Saturday morning, hoping for an oil change. Mike made sure I got in, even though they had to get the oil for my diesel from the parts store. Also found out about a recall and made sure they got that in. Kept me informed the whole time, offered me coffee, clean waiting room with tv.

First trip days after i get my 15 duramax out of service, it breaks down on me with 33k miles. I had to pay a mechanic to fix the truck so i could be able to get home. These crooks charged me $400 to remove the check engine light from a 50 thousand dollar truck that was still under factory warranty. Like so many other durmax diesels air got in the fuel system, and the service attendant had the nerve too tell me it was bad diesel. Great salesman that makes it easy to buy, but horrible service department.

Inspection sticker quick and easy.

Took great care of my wifes Terrain

Truck breaks down the same week i brought it in for maintenance, gmc roadside assistance unable to help me had to pay for roadside mechanic, had to bring it in too remove the check engine light. charged me for labor when my truck was under factory warranty to remove the check engine light, and would not reimburse me for the roadside assistance either.( p.s $50 thousand truck with 30k miles brought in for service less then 1000 miles prior to breakdown)

Today I took my GMC Terrain here for a problem with my radio/Nav that Ive had for the past 4 months. I had taken the vehicle to the dealership where I purchased it in Westborough and they had the vehicle for 2 day and couldnt find a problem. Brought the vehicle to the crew at Tucks and 3 hours later.... problem found and solution provided. These guys are the real deal and I cant imagine taking my truck anywhere else for service! Nelson and Mike in service are very easy to talk to, listened to my complaints and requests and were eager to solve a problem that no one else could. The sales manager Paul was very friendly and excited to earn my business. No flashy showroom needed to provide great customer service!

Great service for your truck very knowledgeable staff

Worst service I have ever seen. I don’t even know how this place is in business they can’t even put the correct oil in a vehicle. Also have no clue how they are a certified shop. If I could give no stars I would.

Professional

Great Dealers there... See Skip...

Had to have the left side tires resealed

Great service no problems.

Called for parts and was told they have something that will work. Drove 45min and they didn’t have anything. Total waste of my time.

The best!

Falsely advertise vehicle prices and do not follow thru.

Absolutely fantastic service!

Got an estimate for plow motor repair after disassembling it for $1300. I said no thanks got it done for $500.

Great and friendly service.

Always great

Fair pricing and great service.

Great parts staff

I was visiting from NYC and the check engine light came on. Spoke with Ken and he took the time to clear the code. A professional in every sense of the word. Thanks.

Good as any

TOTAL RIP OFF!!!!!!!!! Beware and stay away!!