After speaking to a lady at the call center I was excited to get an assestment and start tutoring services for my daughter. I arrived 10 minutes early in case I needed to do paperwork or etc. There was a car in the front but the door was locked so I called the number again about my appointment time. The lady said the girl was going to come out in a few minutes for our scheduled assestment time. Well after waiting 20 to 30 minutes no one came out nor said a single word or aknowledgement. Very poor and rude customer service I see why its like a ghost town and no one attends this center. Save your time and find another tutoring center cause over here they aint trying to do nothing but sit and hide in the back.