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Jones Road Tree Service
11620 Jones Rd, Houston, TX 77070, United States
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Jones Road Tree Service

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Gi
Review №1

I had a very good multiple experiences with this business. I highly recommend them. I particularly like that they have arborists on staff so you get educated advice on what to do. I also liked that they were not pushy. The only reason I do not give the highest rating is that recently I lost a sizable branch on a large tree and I am not sure if they overlooked it when diagnosing the status of my trees during the recent service or if failure was not predictable.

Ja
Review №2

Their tree service is efficient. Someone came out to review what is needed and sent a quote via email. The quote had pictures of the trees and where they needed to be trimmed and a copy of their liability insurance. The price was very fair. They came on time and left our property neat and clean. I highly recommend them.

Ka
Review №3

Everything was 100% as expected and very professional. We got a few quotes and they came in the lowest and were a little backed up with their schedule but it was completely worth it to wait. The work was done well and no complaints on our end. Wonderful tree service!

Ka
Review №4

Well it took along time before they finally did the job. That was because of so much rain. They did a good job. Very reasonable price.

Li
Review №5

David was very knowledgeable. Love the way my trees look after trimming. Definitely will use again!

To
Review №6

Had a large section of tree break off and fall over onto the garage roof. Called and asked to have someone quote removal of broken section from roof and trimming of the tree. William went that same day and called me with a quote and time estimate along with other recommendations. He called the next day to tell me he can have a crew there the following morning. They were in and out in about an hour with very professional results and not a spec of debris in the yard or driveway. No haggling or trying to upcharge for other services. Received invoice by mail and paid online. Very pleased with the service and professionalism.

K
Review №7

They were very professional. They came when they said they would (several weeks later since theyre very busy). They charged what they said they would, and they did the job with no issues and cleaned up well. The tree looks great, and the price was much better than several others.

Al
Review №8

Great work. Kind people, communicative and helpful. Arborist work very good. Price and quality competitive with others. Will retain again for new trimming in a couple of years.

Te
Review №9

Great local business. Quick responses, very efficient, professional, and super friendly. They did a fantastic job removing a large tree next to my house. They were very careful and did not break anything, and cleaned up well. They were very affordable as well. I would definitely use them again.

An
Review №10

They were fabulous. They were here on time. Did great work and worked fast. They even cleaned up and blew the walkway and driveway. Will recommend them to everyone. Plus they were very reasonably priced.

Pe
Review №11

Third time I have used them. Always helpful, professional, and do exactly what they promise in a timely manner. Fully insured, which is a big plus for this type of work on your property. Highly recommend them.

Ma
Review №12

I was very happy with the work that they did at my home. The customer service representative at the office, the arborist, and the crew were all very professional and attentive. I recommend their services.

Br
Review №13

They were very responsive to my inquiry initially and came to my house quickly. David (the arborist) explained in a lot of detail exactly how/why he thought my trees needed to be pruned, which I appreciate as a first time homeowner. The service itself took about 2 hours for 5 large trees and they even blew off my back porch for me. Price was fair as well. Would recommend them to anyone needing care for their trees.

Sh
Review №14

Arborist William is a gem of a professional! He truly informs & educates, and takes thoughtful time w customer - and to get things right. In short: HE CARES & KNOWS WHAT HES DOING! How refreshing in a world of slick salespeople who have no time except to make a buck. We are grateful for his knowledge, & guidance w our Grapefruit tree after devastating HTX Winter Storm - and look forward to working w him to restore & plant more trees. HIGHLY RECOMMEND & will refer all friends & family in need of this service.

An
Review №15

Had two experiences with this company. One was fine, the most recent one, however, was lacking.(1) Had JRTS come out to trim our trees in 2020. They performed the work requested in a way that complied with social distancing and need for caution during the pandemic. It was appreciated.(2) Had JRTS come out to our property again this year to remove a dead willow tree. The consult was good - consultant looked for any reason that the tree might still be alive, before concluding (like I had) that the tree was dead, and needed to go. There were a number of reschedules due to lots of wet weather in late May, annoying but perfectly understandable.When they did make it out for the job, the crew got the work done quickly and cleanly. However, upon looking at that area of the property a few weeks later, I noticed a sprinkler head had been broken (as well as the pipe connected to it), and an electrical box had been knocked off of its post. Both were in the immediate area of the tree, and that area is otherwise lightly trafficked. No one informed me about the damage during the time of tree removal.No worries - I thought. Perhaps they forgot, or didnt notice. I reached out to the company via email twice, providing my address and the invoice number, hoping for some sort of professional response. To date, Ive received no response at all. Ive since independently handled the repairs to the sprinkler pipe and head - which I was able to handle for not much expense. But if I hadnt noticed the broken pipe sooner, and a bunch of mud had flowed down into the pipe, things could have been a lot worse.

Te
Review №16

I asked for a quote for tree removal because another arborist told me my tree needed to be removed. The arborist Mr. Mauk showed up and said my tree had at least a 50% chance of living. He suggested 2 fertilizers I could try for several months on my own. He could have just said the tree was dead and given me a quote. He actually said he could not write a certified arborist letter saying that because it wasnt true. I greatly appreciate his honesty and will take his suggestions.

St
Review №17

David, the owner personally came out to evaluate our 2 oak trees and recommended trimming on both and deep root fertilization on one.The crew was timely, efficient and professional. I have used Jones Road Tree Service for over 10 years and highly recommend them

Ha
Review №18

Very professional, quick, efficient will be using them again! They did a great job!

Ke
Review №19

Needed two tree stumps removed after the freeze. Looked at doing it ourselves. Renting the equipment was not cost effective. Someone recommended Jones Road Tree Service, and Im so glad they did. Great service for reasonable price!

Da
Review №20

Excellent service and knowledge. Reasonable price. On time

Ch
Review №21

DID A GREAT JOB AS USUAL. THEY HAVE DONE MY TREE TRIMMING FOR SEVERAL YEARS.

G
Review №22

Perfect from start to finish. This is how its done.

Kr
Review №23

A very large dead tree was leaning over one of our properties. It was dropping limbs on the house and porch constantly. We knew it would take a pretty big operation to take it down safely. Jones Road Tree Service did just that! No damage to the house or neighboring property.And, they removed all of the debris! Very responsive, and they kept us informed throughout the process. I would highly recommend them for anything tree-related!!!

Jo
Review №24

I have used Jones several times and they always do a great job at competitive prices. They are licensed and insured so it gives me peace of mind. I highly recommend them.

Le
Review №25

I was able to call and schedule a consultation easily and quickly. The rate quoted was reasonable. The scheduled date was shortly after the consultation. The work was done correctly and efficiently for the price quoted. Easy to work with. Highly recommend.

Wi
Review №26

They did a good job with lifting my Big Pappa. Prices were reasonable I guess.

Sy
Review №27

Great team! Job and clean up well done!

Da
Review №28

This is the 2nd time Ive used Jones Road Tree Service and they are great. David has so much experience and knowledge that he will lead you in the right direction so youre not wasting your money for services you dont need.

To
Review №29

Professional, on time service, clean-up after and let you know what is happening. Great firm with great service have used several times.

Li
Review №30

Very reliable but not quite on time but they do good work

Am
Review №31

The Arborist was very informative and helped me to understand what could and couldn’t be done. When the team came out, they did a great job and when they were done, I couldn’t even tell they had been there because they cleaned up so well.

Bo
Review №32

Jones Road Tree Service did a great job at a great price. The owner and workers were very personable. They kept their word and left our yard better than they found

Ma
Review №33

Fantastic service for a good price

Tr
Review №34

Very knowledgeable and great customer service they let me know of all the issues I was having and I removed a massive amount of mulch off of my tree that would of killed it highly recommend this company. As well as advice on my roots and let me know that there is no issue with Foundation problems.

ca
Review №35

They had to postpone original appointment because of weather. They rescheduled this week,and although they were later then scheduled, they complete the initial phase of cutting the free down and cleaned up the area that looked like they hadnt even been there! They completed the job today by grinding down the stump to our complete satisfaction.

ro
Review №36

I was extremely pleased with the work performed at my investment property. Their employees are always extremely professional and leave the property nice and clean. Now I can sleep a bit easier. I would recommend this company to anyone who cares about the health of their trees.

Do
Review №37

I have used Jones Road Tree Service for many years and non compare to their expert service and value.

Ar
Review №38

Hello everyone. I dont know much about trees, and I was concerned about a live oak tree that I planted about a year and a half ago so I called Jones Road Tree Service. The person that answer the phone was very nice and helpful she gave me Davids phone number I left David a message and He retuned my call the same day and gave great professional advise. Thank you David!

Al
Review №39

Positives:* Competitive pricing* Prompt, polite staff. Actually they were three days early* Quick service. It took a little over an hour to trim two large trees* Manager reached out directly for follow up when there was an issue, which I appreciatedIssues:* Really need to work on communicating with clients. I wouldnt have minded moving a birdbath out of the way so it wouldnt have gotten broken, if given the chance

Na
Review №40

Company was very professional and the crew did a great job.

la
Review №41

Were on time, cleaned up after themselves. They were very friendly and easy to work with.

Da
Review №42

Had a beautiful four-story-tall oak tree in our backyard that covered half of our roof that unfortunately needed to come down. It had massive root rot that allowed termites to destroy half of it that was not seen without examining it. So we contacted several companies which gave us some bids that were drastically different; from very, very high to suspiciously low. We went with our gut & instincts and went with Jones Rd Tree Service because the botanists David & William were very professional and incredibly honest with their estimate while taking into account the level of peril & issues that could occur. The team were actual employees who were respectful & very efficient when they took down our tree with both botanists supervising and helping their crew carefully take down the big oak. The old saying “you get what you pay for” applies to Jones Rd Tree Service when you need good quality work you can trust at a fair honest price. We 100% recommend this team for all your tree needs.

Ph
Review №43

Service is friendly, efficient and competitively priced. Highly recommended.

Bi
Review №44

Everyone involved with taking care of our magnolia trees were professionally,knowledgeable about their jobs. I would for sure use them again when the time comes.

An
Review №45

This is the second time I’ve used Jones Road Tree Service and they don’t disappoint. They’re service is fabulous, always on time, great crew, professional. They always make sure all debris is picked up and the area is left extremely clean. Very conscious of the care of the trees. Price is great. I wouldn’t trust any other tree service but Jones Road. My trees look fabulous!

Bu
Review №46

Ive been using Jones Tree Service for years. I was impressed when Oscars crew was able to cut down this tree without hitting very close vehicle. No job is too large for this company. Their prices are very reasonable. I highly recommend Jones Tree Service.

Mi
Review №47

The recently removed a tree for me. They were the best price of the three contractors that bid. They were only delayed because of weather. They did the job quickly and safely. We only lost one small branch on one adjacent shrub.

Ga
Review №48

My window for arrival was between 11am-1pm, at 1:20 I had to call and got hung up on the first time, then an attitude from the person that answered the phone. The crew arrived around 2:30, they assumed I spoke Spanish. However, after that everything went smoothly! It was also the best price we found. We are very happy with the result.

Li
Review №49

Excellent work.

Ma
Review №50

I was recommended to Jones Road Tree Service by my Son in Law,so i called them to come to give me a Quote in trimming 3 Red Oak Trees,Adrian was fast in sending proposal and gave me very detailed information, including pictures on what they were going to do. The price was also very good as I had called another well renowned company, but their price was astronomical.Call them if you need your trees pruned, or whatever is needed to preserve them healthy. They are very professional, they know what they are doing. You wont be sorry!

Jo
Review №51

I cant speak highly enough about our experience with Jones Road Tree Service. They arrived on time and asked if we had any special requests on the trimming and let us know if it was a good decision for our trees health or not. They stopped mid way through and asked our opinion of the progress and when they were finished, asked us again if we were happy with everything. They cleaned up after themselves and left our back yard cleaner than when they arrived. Weve seen the damage mowing services have done to our neighbors trees and highly recommend Jones Road Tree Service. We will definitely use them again.

Ro
Review №52

Jones Road Tree Service trimmed a pine tree, cutting off branches that were over my house. They were very professional and organized, doing a GREAT job at very competitive prices. I will definitely use them in the future.

Gr
Review №53

From the time I called until the job was complete was a matter of a couple of days and was scheduled around my needs. The quote was honored and the job was completed professionally. No mess left behind! Would not hesitate to use them again when needed. Highly recommend!

EL
Review №54

We have used Jones Road Tree Service 3 times over 7 years. All = totally satisfied.Great Job each time and great value. The guys do the work with a smile, grind up the branches and take the wood away. Awesome. Thanks.

mi
Review №55

Utilized Jones Road Tree Services to remove two trees in my backyard and trim up the ones in my front yard. Staff was extremely professional and prompt.Would definitely utilize them for future trimming / services.

Al
Review №56

FANTASTIC JOB!!! Jones Road Free service we’re very professional and timely. I had tree removal, stump grinding and 2 trees fully pruned. They did an amazing job! I highly recommend this company for your tree service needs!

Co
Review №57

My husband and I were pleased with your tree service. Davids knowledge as an arborist was very helpful regarding our tree health concerns.Only recommendation we have is to have the workers avoid dragging tree parts away because we have a few areas of scratches on our concrete stained patio that needs a few more cycles of the power washer to resolve it. Otherwise, I would absolutely recommend them to others and will use again in the future!

Ca
Review №58

I have used their services twice and have been pleased both times. The jobs have been efficient, on time and clean up was great. Very neat and professional results.

Ma
Review №59

Great job

Sa
Review №60

We had a dead oak tree in our backyard which had been dead for quite some time. Its placement was difficult as there were neighboring trees in our backyard and a fence and trampoline to contend with. These guys came in and worked smart, safe, and efficiently. They did a crown raise on all of my other trees (maple, elm, weeping willow and others), cleaned up my palm tree, and I couldnt be happier. They did a superb job of clean up. They chipped up the pieces onsite and hauled everything away. Great price point and most importantly high quality work.

Je
Review №61

They came out and gave a free quote, reasonable price for my big oak tree. A few days later they trimmed it good, only took a few hours and cleaned up. I would use them again!

La
Review №62

$600 cheaper than everyone else quoted us! Id use them again.

Ta
Review №63

Jones road tree service has been servicing our oaks and other trees for years. Their pricing is competitive but their service is top-notch and I dont want to trust my 30-year-old trees was just any fly-by-night outfit. I highly recommend them!

Mi
Review №64

Jones Road Tree Service did an excellent job of removing a large tree from our front yard that was very close to the house. They were very careful and removed the tree with no damage. They did an excellent job with cleaning up all the debris. They also did an excellent job with grinding the old stump to the point that I have not hit any part of it although I have dug in the area to put in some new plants. I will definitely use them in the future if a similar need arises.

Be
Review №65

Responsive, timely, efficient and friendly.

Pa
Review №66

This review was extremely tough for me to write, because I really like David, and we had a great initial consult. Unfortunately, the rest of the experience went downhill from there. The missed appointments we annoying but not a deal breaker for me. It was the guys showing up unannounced, without either me or David their to direct their activities that really got me peeved. As you might imagine, the crew was not properly informed, so I didnt get the work that was discussed. So now I have to call out another company to thin out my canopy and complete the work. My feedback to the company is to not make commitments that you arent prepared to keep.. plain and simple.

Vi
Review №67

I met the owner/CEO, David Mauk at my house today. He came to address a concern I had regarding my live oak. Not only did he inform me of what I had a concern with, he gave me helpful information regarding how much mulch to have under the tree as well as what type of fertilizer I can use to help the tree. I really appreciated his time and information to help me as a homeowner. Once my tree gets too big to prune, I know exactly who to call. Thanks

Sc
Review №68

Jones road tree service did a great job on our tree removal. Crew was punctual and professional. They planned the work well. They were safe and they cleaned up after. I wish they could have gotten a stump grinder by my pool area. Would use them again.

Do
Review №69

Great company! Fast and neat. Ground 3 tree stumps for us and their work was more than expected. I would definitely recommend them to others.

Ro
Review №70

Very professional, reasonably priced and the crew was efficient and did a great job of trimming and clean up. I always get other quotes but Jones Road always wins my job. I also appreciate their aborist. He does a great quote making notes and taking pictures of all plants and trees and marking with spray paint so there’s no guessing. Another employee came out as work was about to begin and we went over again what the work to be performed was. Office staff is very helpful and friendly as well as professional also. 5 ⭐️

Ka
Review №71

Jones Road Tree removed a dying 25 palm from my backyard.They showed up when they were supposed, took less time to do job than was quoted and left the yard in great shape. They came back the following morning to grind the stump and when they were done, it looked like the tree was never there.

Mu
Review №72

Of the three arborists I contacted, Jones Road was the quickest to respond, slightly cheaper, and communication was excellent throughout the process. I hired them to prune an oak tree in my front yard. I did not have the pleasure of meeting any of the staff, as the whole thing was done over the phone. I came home and the tree looked better and the yard was without damage. Couldnt ask for anything more.

To
Review №73

We had a quote done and frankly the experience from the get go was beyond unprofessional! Not only did David bring a child with him, it was the child who made initial contact with me and not David! Neither had a mask on or during the quote. The child not only took upon himself to spray paint my tree ( without permission) but decided it was ok to swing from my gate- almost breaking it off! Lastly, I received several price changes that’s didn’t reflect what he was saying in person! It’s a shame I was referred to them by my neighbors. They will not be getting my business for these reasons!!

Ma
Review №74

Great service, very knowledgeable

Lo
Review №75

Great job ! Trees were entangled with vines.The men were very professional and now I have trees again instead of a jungle.

Ri
Review №76

Came out quickly to quote; quite reasonable. Set date for tree cutting and stump grinding. Proactive company as the forecast called for rain on the day of stump grinding; they called a few days ahead to reschedule more quickly before the rain! Outstanding service and communication.

Ga
Review №77

I have used Jones Road Tree Service several times. Each time they arrived when scheduled, performed excellent work, and cleaned the entire area. They charge a fair and honest price for the services. I would recommend them to anyone.

Ru
Review №78

Great value for several small trees removed. Even better value from the professional advice to call CenterPoint for removal of 3 large pine trees near power lines. Three large dying pine trees will be removed for free by CenterPoint on the advice of Jones Road Tree Service.

Ja
Review №79

I had two live oaks trimmed and deep root fertilized this fall by These guys. The trees turned out looking great and you couldn’t even tell anyone had been there, they didn’t leave a mark on the lawn or surrounding flower beds. I definitely recommend this company over the others in the greater Houston area.

Ty
Review №80

The crew at Jones Road Tree Service was fantastic. Arrived promptly and safely removed the split branch on my live oak. Cleaned up everything and was done. I recommend Jones Road Tree Service for all your tree needs. A++

an
Review №81

They did great work for us. Very friendly and professional. It’s a great job and cleaned up everything.

Dr
Review №82

The crew came when they said they would and validated the scope of work that was provided to them. Onsite, they further advised what to trim — as this was April and past the dormant season. I’d use this company again

Ma
Review №83

Fantastic job with pruning all of my trees and cleaning up all the debris. Foreman was Omar and Angel was the Climber. Totally recommend!!!!!

Bi
Review №84

I love it when a contractor does what they say the will and live up to the quality of work you expect. I had 6 trees removed and 6 large trees pruned. They showed up with all their equipment in working order, visited with me, did the job as I expected, cleaned up, met with me again and left. They actually did better than what I anticipated. Need tree services? Hire these guys. No regrets.

Pe
Review №85

We had a stump that needed to be re-ground. Before Jones Rd. Tree came out to grind the stump, we spent time clearing out the dirt, etc. to expose as much of the stump and root system as possible. They were able to grind well below the surface of the soil.

Ka
Review №86

We have always appreciated Jones Road Tree Service. Everyone from dispatch to the consultant (amazing) to the actually gentlemen that come out to the house; are knowledgeable, kind and have high integrity! Reasonable rates, which they always quote before the job is started. Fast, efficient and great work. We have had the unfortunate experience of thinking to use someone else to only return humble to Jones Road. We will continue to be a satisfied customer for years to come.

Jo
Review №87

Had a 40+ year old magnolia tree removed along with stump grinding. We would definitely recommend Jones Road Tree Service. The owner and employees are extremely nice and our experience was a good one.

Al
Review №88

Easy to work with. Crew did a great job!

Ge
Review №89

Have been dealing with them for over twenty plus years. Would not think of using anyone else. They come out, give you a price on what you would like done. They do not try and force other unneeded work on you. When they came out a couple of weeks ago, I was not at home, because I forgot and they did the job perfect without my interference. Thanks for all the years of service for me and my neighbors.

Pa
Review №90

We had two very large, about 5 ft diameter, oak trees removed. They were too close to our house and our neighbors. We have used Jones Road over the years to trim the trees, so we called them when we decided to remove them. They have always done a good job. The crew sent to remove our trees were amazing to watch. We were home during the entire two day process. The teamwork, skill, and professional attitudes are outstanding. Not a single limb fell where it should not have. The cleanup was thorough. Really pleased and highly recommend!

Ca
Review №91

We needed to have a tree stump removed quickly and the team Jones Road Tree Service sent was very professional and punctual. We would definitely use their services again.

Ka
Review №92

We received very professional service with the trimming of our trees. We had 6 trees trimmed, 2 were large oaks with canopies over the roof of our house. Cleanup was done right. Highly recommend Jones Road Tree Service.

Sa
Review №93

They were fantastic!

Te
Review №94

First class tree service, quick, safe, clean up after work has been done, reasonable priced

Ke
Review №95

David came out gave me a very fair bid they came out and performed the services in a quick and professional manner very happy would use them again

Gr
Review №96

Came by and saw my oak tree. He told me that the tree has seen it’s last days and he recommended me not wasting my money. He said I should buy a new tree. In my opinion Mr. Jones is a very honest person and is not looking out to make a fast buck. I highly recommend his company.

Ma
Review №97

Their tree removing work was ok, but they do not practice good business on the office end of things.When I called for an estimate, the owner was ill and gave me the run around as to when he could come take a look. But I guess he wanted the job enough to get out of bed (although he made it sound as if he were doing me a favor).He came out and gave me a decent enough quote, so I scheduled to job to be done.After the work was finished, I asked for the amount so I could pay right then and there. (I had already verified that I could do this before I had scheduled the job. They told me it would be no problem to pay right after the service if I was happy with the work.) The head worker gave me the total and I wrote him a check for said amount. A week or so later I get the invoice in the mail with a different amount! So I called them with the exact details (address, date of service, amount paid, check number, etc.) to settle the matter. The woman on the line did no seem to think that this was horrible business practice and made out like I was the culprit. I received three more calls and had to explain the same situation each time, with a different lady who seemed to be mad at me over the whole fiasco, rather than either teaching their guys to know how to obtain the correct amount, or telling the customer to wait for the invoice. Will not be calling them again!

Rh
Review №98

We have done business with Jones Road Tree Service several times over the years, most recently in May 2019. As in the past, Jones Road Tree Service provided excellent service, from the original meeting with Adrian to inspect to two large trees in our front yard and recommend what trimming and pruning was needed, to the crew that came out to do the work. Very polite and considerate from beginning to end.We will continue to rely on Jones Road Tree Service for all of our future needs. We highly recommend Jones Road Tree Service to anyone needing care for their trees.John & Rhonda Stagg

Je
Review №99

Great price! Im glad I called - I didnt expect such a drastic difference from quotes. Easy payment, easy scheduling, very prompt. Customer service was excellent.

an
Review №100

I had them come to my home to grind a tree stump and numerous roots that stretched across most of my back yard. They were a bit late in arriving, but other than that, did a great job. I was getting ready to do construction my backyard and needed it clear of roots for digging before pouring a concrete foundation. When I started preparing for the foundations, I found additional roots and they quickly came back at no charge and ground the roots I found. Great people and company. I would highly recommend.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:11620 Jones Rd, Houston, TX 77070, United States
  • Site:https://jonesroadtreeservice.com/
  • Phone:+1 281-469-0458
Categories
  • Tree service
  • Home improvement store
  • Landscaper
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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