The hours make it so difficult to like this place good products but I cant ever get there. Open on Saturday please
My email to them:I got a call that yall were out of the size 15n6 that I ordered (I actually ordered 15n20), despite calling your store to make sure you had it in stock. My order didnt get filled for three days. I was on a boat with my kids and did not have my debit card. I asked if I could get the next size up for free since your website was incorrect, and was told she could only take $4 off, leaving a balance of $4. I would need my debit card in order to get the steel that I actually wanted. However since I didnt have my card and would not be back on shore until after dark, it would delay my order another day. So I agreed to go with the smaller steel. This was my first time ordering with your business. I run 2 businesses myself and I would never jeopardize losing a client for $4. I have paid 100X that to keep one. Especially a new client whos 1st order was over $150. Im not happy with my service.Their reply:We apologize for any inconvenience we may have caused you. 15N6 is our catalog number for 15N20 .065 x 1-1/2. We will correct that as soon as possible.
Inside the store has been closed for over a year. I won’t buy any products until the store opens back up.
I ordered some 1095 steel for some knife builds I had planned. They 1st shipment they sent they made a mistake and shipped it wrong. I called them and spoke to Andrew and he was very nice and said they would fix their mistake. From there I worked with Brandon via email, he was also very nice and got me my return label so I could ship the wrong order back. They then reshipped my order correctly and everything turned out just fine. Everyone I dealt with was very helpful and I plan to work with them again in the future.
Very fast shipping and excellent service. I called in for help making a online order, Will definitely order again. Thanks
July 1, 2021 still closed for Curbside only?
So in these times I decided to stop going with mass online manufacturers and suppliers for my knife materials... being a veteran I said I need to be more consciences of buying local and supporting the community. Bad idea to try it with these guys first order I made with these guys they forgot my steel, then had the audacity to argue with me that a two, 2 foot chunk of steel where in a 12 paper bag. After looking around they found it inside, then argued that the 15n20 was in the bag... it wasnt.So today I show up to get a second chance order with them, handle scales are not G10 like I ordered, and are 1/8-1/4 off on the width dimensions.... sorry guys you dropped the ball twice, pandemic or not this aint gonna work. Get your act together, and back to online orders for me.Update: gave these guys a 3rd shot, order came out much better this time. It was correct, and in a timely manner. So 1 out of 3 so far. Ill be making another order again here soon to see how yall do. Dont let me down and youll have my business.
Texas Knifemakers Supply Has Everything you Can Imagine to make your Dream Knife !Their Selection is Absolutely Amazing !!!!Dave BennettHouston, Texas
The employees are always extremely helpful and knowledgeable to all your knife questions. The store is clean and features all sorts of materials for making great cutlery!!!
Great store, has everything! Today I couldnt get there until right when they closed but i called and they stayed open a few minutes just for me. Super friendly staff. I will be back.
Need to work on a up to date catalog no computer. Yet staff very friendly
I made my first order back in April and received my order by the following weekend. Awesome shipping, had one slight issue and contacted them about it and had it resolved in 5 minutes. Awesome company for the hobbyist knifemakers. Will continue to do more business, thank you for the awesome service.
Place is awesome. Customer service was amazing and helpful. I will definitely be going back again.
Since I was driving thru Houston yesterday I decided to drop by to pick up some 1080, brass bar stock and sanding belts. Had a good time looking at the huge assortment of handle material while I was waiting for the young man to fill my order. When everything was ready I noticed several deep scratches on the end of the brass bar stock. I asked the young, thin gentleman if he happened to have a bar of brass that did not have any scratches and he said no, all the brass we have is scratched and informed me that it could be ground off easily. Glad he added that I didnt know brass could be ground down...(sarc)(BTW, the scratches were deep enough to catch your fingernail in)At hearing that I told him never mind I didnt want the brass. He then went to the back, put 4-5 pieces of brass barstock on the counter and said thats all we got.The first bar I picked up was pristine, without 1 scratch. I said Ill take this one and concluded the transaction.I dont know if he was just trying to dump this marred brass off on me hoping I wouldnt inspect it or if he just didnt care but he obviously told an untruth when he said all their brass was scratched.I dont know the name of the salesperson who waited on me but he needs some serious coaching in sales. From now on I will wait till my order is big enough to justify the $18 flat shipping charge Jantz Supply charges and order from there. If I want to put up with shady, unpolite kids Ill stop in an upscale coffee shop but I sure didnt expect it at a place called Texas Knife Makers Supply.
This a playground for adults. All the staff is nice and willing to help you with your requests. You can spend hours in there to find your material. 💪👌
Experienced staff is willing to work with you to understand your goals and help you find the best products to achieve them
They have a wide variety of handle stock as well as blade blanks of all descriptions. They keep a lot of things in stock and can order other things from a selection of catalogs. The only thing I dont recommend is their knife kits. I bought a lock back kit here and it was missing parts and the parts it did have wouldnt fit together properly. Ill limit my purchases here in the future to scales and blanks.
Ive been coming here for a year and definitely recommend the quality of their materials and friendliness of the staff. Quite an exotic selection of handle materials as well as annealed steels.
Extremly helpful and gave me soo much information. Very pleased
Everything you need is here and they have great service
It was good for my Second time. Ill be back.
Very friendly and helpful. Will buy from them again
This is the worst store I have ever seen in my life. Period.
Thats because your website is so slow, it takes 10 minutes to load a page. We would buy more if the pages would load.
If you are going to buy knife supplies to make your own knife this is a dont miss place customer service is great you are treated like family, so for all your knife needs visit TEXAS KNIFE SUPPLY 10649 Haddington Dr. # 180 Houston Texas 77043
Its a great place to make knife
Very lack luster
Big selection
Like so much