Valerie helped a lot, making it easy to find everything I needed! Very chill, and easy to talk with. And likes to joke. Everyone else I spoke with were also cool people. Definitely coming back.

I love this store, it’s close to my house and will try to get what I need here before going to the big box stores. Always very friendly and helpful staff! They help you here. Take a look, walk down every isle, you’ll find out they have a really good selection of things and hard to find items.

This is one of the best hardware store to come to. Every employee is helpful when you need them. They greet you when you walk in. Very friendly. Love it!

They have nice and personal customer service. I went there for an oddball plumbing part and they literally had me out of the store in less than three minutes. The big stores just can’t provide that kind of service.

Theyre always helpful and friendly. Keep our neighborhood Ace alive people. I go here before I buy it from anywhere else.

Friendly and helpful staff.Much better customer service than Lowes/home depot.I prefer getting my keys cut here. They still have the manual machine in addition to the newer computerized key cutters.Much better metric fastener selection than other stores.

Always helping everyone... best customer service...👏👏

This is a real-deal, locally owned hardware store. Dont mess around with the large chain stores if you need to fix something around the house or yard. Plenty of knowledgeable staff on hand to answer any questions or help in any way.

Good small hardware store.

I love this store!!! The employees are sooooo helpful and knowledgeable!!! I needed a special key copied and they were able to copy it as opposed to other places that couldnt!!!

I love the customer service at this location, I always find what I need when I come to this location. Highly recommend

Employees there so knowledgeable and super friendly!!!! Great customer service!!!

Abusive price. I got a made car key for a Honda for $20 this past September, Today, October 3 weeks after for the same car, the same key and they asked me $35. When I mentioned the last cost the guy said: You had a good deal, like the price is negotiable. I complained with the ladies at the front and the only answer was : good luck. We are fortunate to have options but Im not going back to this ACE location

Wonderful customer service! Thank you for your great service!

Quick Friendly service one of the employees rocky helped me find everything I needed

For all my paint needs, I will go to Hamilton Ace hardware store instead of the big box stores. I appreciate the immediate attention and service I have always gotten there. Many thanks to the team and management on a well run store.

Excellent, helpful, knowledgeable Staff. Thanks for all your help.

Big fight in the front door....very unsettling

Good service a bit pricey

Fast in and out. I get loads of coupons through there app as well.

This is the best hardware store ever!!!All of the employees are from the owner Tom to the rest of the staff. Katey, Rocky Sheila,Dave and the newest additions to the team Val and Charlie.I love the convenience, the ability to find what I need at a great price.They are knowledgeable, friendly and professional.

Love this place....staff is helpful and can always find what I need.

Great place to shop,not busy and the employees will help with all your needs!

Customer service was Awesome....Dave was the best. From the moment we walked to the location EVERYONE was so nice....Friendly Environment!!!

Love this place. Wonderful sales help; great selection of quality products, easy to get in and out quickly and often, lower prices than the box stores.

Very well, equip, a large selection of speciality tools, great place for multiple hand tools for scout in your life, BSA, Explorer and Venturer or for that hunter who always in the field, woods or bush.

This is my favorite hardware store. Rocky always takes grest care of us.

Used the postal service, staff was friendly and welcoming. Ill be back!

Its not just the impeccable service; these are good people. I always buy my hardware at Hamilton. The 2 big box stores are close and cost a little less but having the great people at this store, always helpful, is priceless. 5 star 100% of the time.

Love Hamiltons! Everything I need and super competitive prices. Staff is knowledgeable, propane refills and a post office annex. Id much rather spend my money there than the big box stores....lawn and garden is great too! Customer for life!

Great experience. As usual. Rusty knew what was required and took care of my purchase swiftly. Go to Ace before you stand around a big box store waiting for someone to notice, let alone know exactly what you need. Ace is the Place!

Good people. Knowledgeable, friendly & very helpful. U dont have 2 wander around trying 2 find help. Well stocked. & its in the neighborhood. Thanks!

Very good

100 times way better service than homedepto lowes not going to home depot or Lowe they suck at service

Have everything. Nice, helpful folks working there.

Very nice and helpful staff.

I have been going to this store well over 10+ years; however, never more. Needed four screws and need help to find them, absolutely no one to help so left and went to the ACE on Barker Cypress, my new go to for hard to find items.

I have been a customer for many years. I started shopping here when it was just Hamilton Hardware. This part of Houston was just starting to grow and this was the only place to purchase your hardware / DYI needs. As the area grew and expanded, it became Hamilton Ace Hardware store. They have never lost their personal friendly service. It still is the Go to place, easy to get in and out without having to go to the BIG BOX store up the road. If they dont have it, they can usually get it for you. They are 6-7 Stars for sure.

Small homey feel and knowledgeable staff. I can describe what Im looking for and if they have it, theyll go as far as going to the isle with me and look for it too. Cannot get that kind of customer service at a big box stores.

Awesome people very very helpful

Knowledge, supplys and smile are 2nd to none.

Very friendly and helpful staff. They have alternative brands that Lowes and Home Depot dont carry. Especially good lawn fertilizers and weed killers that are specifically designed for the grass we use and weeds we get here in Texas... instead of national brands that dont work as well, because they are trying to cater to all of the US.

I usually go here when I cant find what I need elsewhere. They normally have it. Customer service is excellent and they normally can answer questions the Larger Corporate store staff cant or wont.Rocky in particular is great and will followup with you. Highly recommended.

These is an amazing store and the people are so friendly knowledgeable!!!!

The best customer service you can ask for. Half the time I wont know what I need walking in and theyll make sure I got what I needed by the time Im walking out without trying sell me something I never needed like other places. I guarantee youll love it here.

I was in and out, no long lines.

Ive gone to these guys for so many different types of home projects: sprinkler systems, paint, wall repair, plumbing, etc. Each time theyve gone out of their way to offer me advice and even instructions on how to do the repairs.I have an older home and pieces of it break unexpectedly. And like a crotchety old man, it stares at me judgmentally insinuating that its all my fault. This last summer, for example, I had a major leak on my main water shut-off valve, and had no idea how or where to start. I had a professional plumbing company quote me (over the phone) several hundred dollars to replace it entirely. So before going that route, I brought the Ace guys pictures (and eventually the entire system) to see if I could repair it on my own. They helped me identify and remove one of the relief valves that had fractured like a bad hip (did I mention it was a HUGE amount of high-pressured water?) and replace it, then explain how to repair and rejoin the PVC pipes to it. Now it works perfectly.In short, instead of duping me into buying extra parts or lazily sending me elsewhere, they went the extra mile to teach me how to do it, and that made all the difference.

They always have what I need....

Amazing stock for a small store. Especially good for screws, nuts and bolts, and specialty fasteners.

Ive been going here since 1993 same excellent service everytime. 🤘😎

Great for little thing you need

Great, friendly staff & service.

Very friendly and helpful. So much better than the big hardware stores.

Great service Thanks to Rocky. For the time and help. And the front girl. Help me to find the help i need.

Very helpful it is the place to go if you have a older home also a newer home if you cant find what you need in this place you will find it no where else

Always friendly and helpful. ACE has just about everything you will need for your projects.

Very helpful and reasonably priced. My favorite local hardware store. You can actually get knowledgable advice on projects.

Always greeted with a smile, always eager to help . They save you time with their knowledge .

Very nice, small hardware store. I can usually go in and get what I need and leave before I could even find a parking place at a large store like Lowes.

Didnt have anything that I needed.

Extremely helpful employees and exactly what I needed.

I use the post office there and they are great

Great place with great prices! Helpful and knowledgeable!

Eager to help.

Great service...Had Sparkle glass cleaner !

Don’t shop her shop somewhere else can’t do returns. From another ace hardware.. what a joke!!

Great small store. I always go here first.

As always, exactly what you need.

Great experience at this location, super helpful and friendly staff

Love these people!

Nice people here

Best hardware store in the area.

Love this place

Worst customer service ever. May be the worst ace hardware I have ever been in..

Just plain neat store

Always great help.

You can always find the hard to find things here.

Really poorly taken care of compared to other Aces and bad selection

Good knowledge and personal service

In store have copy electronic car

Excellent service polite

That employ Julian is the best

Super

Great help

I love that place, there you find many things that are not found in other places, and the people who work there are very kind and help you with whatever you need.

Well