I was pleased with the end product as all surfaces were thoroughly cleaned (not just a once over). I was surprised to see underneath my couches had not been touched as dust and other foreign items were left. I understand if the hired workers were not responsible for moving furniture or if I was suppose to mention I wanted it cleaned, but I figured it would have been addressed for the price.
The team was very professional and did an excellent job of cleaning my house. I am very pleased with the service and will contact Molly Maids to set-up a recurring service.
Ordered a deep clean. Charged $420.00. Worst cleaning service I have ever seen.Only cleaned at eye level and missed a lot of dusting and cleaning. We specifically ordered the baseboards washed which was not done.They left filth in the corners of the baseboards and dust and cobwebs in the corners.Horrible customer service and they use foreign non English speaking workers that are exploited and paid very low wages.A miserable experience and a terrible company.
Amazing communication and service! I setup a deep cleaning last week and cant say enough great things about level of attention and detail from the entire Molly Maid team. They made it easy to setup and price was fair. My husband and I worked from home that day, but both ladies were respectful and kept noise to a minimal when we were on calls. Cleaning was super detailed and done right... and Im very picky. From the baseboards, showers, windows and ceiling fans everything looked and smelled great. Even loved the extra touch of the cute bow on the toilet paper. Would definitely recommend to anyone looking for a great cleaning service!
Y’all need to use their services! They come in very handy when you have no time to scrub the tub or even sweep your floors. I recommend their services to any one working two jobs and literally come home shower, eat and sleep. They cleaned my place and left it spotless. They are very communicative. They call/text to let you know when the team is on their way. When the team arrives, they will look and give an estimate of how long it will take to clean the place. Once you approve it(they give you the estimated hours to clean mine was 2.5 hours and the rate at which they will charge you.), they will start the cleaning. They will also call/text to let you know they are done. This company is very outstanding in its cleaning and customer service.
Overall, they did a good job. As they were leaving I noticed that they hadnt cleaned the front door window. Once they were gone my wife pointed out that they also failed to clean the back door window. We had pointed both out to them when they first arrived. Otherwise, good job.
Isabel and Maria do an awesome job cleaning our house. They are honest, respectful and efficient with the time spent cleaning. They are also very friendly and personable. Highly recommend.
Rosa and Team 1 cleaned every nook and cranny. Even got under all the furniture. Very happy with the results. Would recommend them. Will have them back again in August.
I am very pleased with Molly Maids service. Last week Isabel and Maria did an excellent job of cleaning our home. Thank you, Molly Maids!
Rosa & Jessenia did an excellent job cleaning our home. They went the extra mile and added great finishing touches (cleaned the stainless steel tea kettle, looks new again), base boards look as if they were newly painted.
Great workers. Good value and fast service. Easy to schedule services
Isabel, Maria, and Ruta 2 have been great! They do an awesome job and are always courteous, polite and professional.
We have used Molly Maid to clean our home for several years - they do an exceptional job every time. Their staff is top notch! Seily and Maria were very efficient and thorough. I highly recommend this business.
Martha and Susana were amazing. So friendly, dedicated, and hardworking. It is a clean for my move out and looks better than it did when I first moved into the house. I so appreciate everything they did for 5 hours stright. So thankful. They are the best.
The deep clean ofOur home from Susana and Saihar was amazing!!!We are so happy to have them back on a regular basis.Keep up The great work
Every time we use Molly Maid to clean our house we are more than pleased with the service. However, our house was left AMAZINGLY clean the last time by Susana and Sarahi. Thank you very much!
Did a fantastic job - worth the money. They cleaned things I didn’t even think about (behind the Washer and dryer???) —will be using in the future
Martha and Mary did an exceptional job. I will definitely be using them again
Team 5 (Seily and Susana) are awesome! They made my new home shine despite the limited timeframe we had before our trip. I appreciate them and would definitely use them again. We also used Seily and Maria to deep clean our former home and it sparkled! The new owners were very happy and so were we!
The team that came did an excellent job and went above and beyond even organizing things and leaving cute little touches like bows on the toilet paper. Highly recommend!
They did an excellent job clean blinds, light fixtures, baseboards, etc. The bathrooms were sparkling clean! We felt very confident moving our things in! They were kind and very professional
They arrived on time. Did a great job.
The team who came to clean my mothers house yesterday far exceeded our expectations! They were on time, polite, and efficient. I cannot say enough how impressed we were with the work they did. They cleaned the ceiling fans, baseboards, oven, even the beams running through the living room ceiling. They brought all of their own supplies; Im not sure what they were, but they were able to room bathroom stains we had just accepted as being permanent! Thank you so much!
We had a sudden need for same day service. They sent people that day. The two women they sent did an excellent job. They were very responsive to what we needed. I would recommend them and I would use them again.
We love Seily and Derlyn! They always do a great job! We have done this since having three young kids 3 and under and I would high recommend it if you have little ones.
Team did a great job. My house has never been this clean. It was almost 8 pm when they were done but they worked until the job was done. My only complaint now is the house is so clean that I don’t want to let my pets (or husband) inside so no one ruins it!
Isabel Yemeni #2 do great work. House looked great 👍 after they left!
Professional, respectful, and they did an amazing job! I will definitely use them in the future
The ladies worked very hard and I am glad to have them clean my home.I am happy to have them . They have cleaned my home since Feb. and i am very happy with the job they have . I well have them clean my home for a long time....God Bless and have a wonderful day.
Isabel and Maria did a great job!
Ive used this Molly Maid service numerous times in several of the places Ive lived. Ive requested Martas team each time and they have done such a wonderful and amazing job cleaning my home each time. Marta and Marie came out today and as expected were super friendly and did an exceptional job. I highly recommend Martas team!
Great job cleaning my very dirty place. Thank you very much.
Martha and Susana were excellent thorough and fast. They cleaned everything top to bottom spic and span
Team 7 Consisting of Seily and Maciur cleaned my house on 01/15/2021 and they were very good. Service was excellent
I have been using Molly Maids for the past 4 months and they are excellent. I would highly recommend them - especially in comparison to past cleaning services that I have hired to clean my home. The ladies are very professional, kind, and attentive to what you need done. They work quickly without sacrificing quality. I do have a two story home and a dog and each time theyve visited Ive been very impressed with their work.
Ive had Molly Maid for a year and they always do a great job.
Great service good price
The team of Rosa & Sarah was excellent. Would gladly have the clean my home again.
Ive used Molly Maid since early 1980s (Spring Branch and Cy-Fair) and have always been very pleased with their service. During this trying time and with a brief hiatus at my request, the ladies are back. They wear PPE I request and they also use my chemicals and mop. I very much appreciate the ladies good, professional work.
I have used Molly Maid for over 30 years! Highly Recommend. Very happy with their work, especially Team #3 - Martha and Yolanda.
This was my first time using any maid service and I am absolutely FLOORED!!! Rosa and Patricia were super punctual they came exactly when they said they would. I wasn’t familiar with how the service works and I was given a quick run down on what they would do and if there was anything specific I needed them to work on. When I tell you they left my home SPOTLESS!!!!! I thought this would have been a one time service but I absolutely see myself requesting this service again especial Rosa and Patricia! They were superrrrr sweet!Thank you soooo much Molly Maids 😊
Did a great job..
THEY DID A GREAT JOB IN A TIMELY FASHION - WILL USE AGAIN
I was very pleased with the cleaning of my house by Isabel and Claudia! On top of that, they were so sweet and very quick! Will definitely request their services again!
I couldnt ask for a better service these ladys kill it
Very thorough, did a fantastic job!
We were unhappy with our previous cleaning service so we switched to Molly Maid few months ago. It has been a very positive experience; Our team is very curteous and professional; Cleaning has been consistently thorough and detail oriented. They do not skip things and they leave everything really clean. It has been great we really appreciate Mrs Martha and Mrs Susana. Thanks!
The team at Molly Maid who regularly cleans my house, Martha & Susana do a fantastic job! I am always so pleased to come home to a beautifully and thoroughly cleaned home. Not only do they do a great job, but they are so quick. What I love most is how reliable they are. They always come on time and I get a call from the office when they are on their way! I highly recommend Molly Maids; they are worth the price!
I have been using Molly Maids for years. They are great! Claudia and Arely did a great job! it is so nice to come home to a clean house! I would recommend them to everyone! Great job Molly Maids!
Thorough, efficient and reliable service. Ive used for 17 years and am so pleased, I engaged them for my mom in Canada. The staff are on time, efficient and thorough. In all that time I’ve never had an issue of any kind. My house is cluttered with artifacts from travels. They are brilliant handling my antiques and treasures.I get especially great service from Rosa and Patricia Route 1. Thank you ladies for a great job...every time.
Exceptional cleaning job
Two ladies came to my filthy house today. I have them minimal goals because I just knew they wouldn’t get everything done. Wow they exceeded my expectations. I received this as a gift. Now it’s going to become a routine. Thanks Rosa and Patricia! You made my day!
Great job every time. Consistently clean. Hard working employees that care about doing a good job.
Great price, and my house is spotless.There is no better feeling than coming home to a spotless house after a long day at work! The price is right, too! Martha, Susana, and Rosa do a fantastic job!
I am truly happy to have Susana and Maira of Molly Maids come to my house to clean. Ive tried other people and services, but my Molly Maids crew has been the best ever! They are fast. They are thorough. They are very personable. Fantastic!!
Isabel and Yolanda are a great team. They do such a great job. I so glad to see them when they are on route 1. They are very pleasant and do their work with a smile on their faces.
We have used Molly Maid for nearly 10 years and have been happy with the quality and consistency of their work. The current team of Martha and Susana are friendly, prompt, and thorough and do a good job.
Martha and Susana (team # 3) are our cleaning ladies. We have to say they that they do a wonderful job of cleaning our home, which makes our lives much easier. They are efficient, careful, friendly and pleasant and always on time. Thank you both.
Our cleaning team is always on time and very courteous. They use extra care when cleaning special areas in my home. When I walk in after cleaning not only can I see the clean but I can smell how clean. I really like their green cleaning products. I would recommend their services to anyone. They are simply the BEST!!!!!
My house is CLEAN, but the best part is I didnt have to do it! Thank you, ladies!
Canceled the initial meeting when I learned of the $55 trip charge tacked on to EVERY cleaning. That would push my monthly charge to nearly $200. No.
The cleaners showed up right on time, went right to work and finished exactly in the time allotted. They were both very pleasant and accommodating. The house was very clean and smelled good! I was there in my daughters absence and she was very happy with the finished job when she got home.
Molly maids is amazing!! Sylvia and her team do an outstanding job. Both times Ive used them, I have been floored with the level of detail taken with the cleaning. Ill definitely be using them again and recommending them to all who inquire!! Thank you ladies!! :-)
They did a great job! I have a really clean house now :)
Very efficient workers.They answered all my questions worked very hard.I love this company
Love Rosa and Martha. They are friendly, personable and efficient. They do a wonderful job!
Got great service from Molly Maids from start to finish. They were responsive and polite, showed up on time and did an amazing job! I will continue to use them regularly and would recommend them to anyone. Thanks Molly Maids!
Mirna and Juana are efficient, consistent and very pleasant. They do an excellent job every time and I love my clean, fresh-smelling house after they’ve been here. I highly recommend Molly Maid of NW Houston!
They worked out better than maids and Moore. I got my money’s worth for my parents.
Very happy with Molly Maids. I am currently going through treatments for cancer and they have taken the stress of a clean house off my shoulders.
Julia and Mary ( Rt 2) provide great service. Friendly and very thorough. The office always looks amazing after their visit. Thank you for your service.
Isabel and Claudia are dependable, efficient, on-time, and do a good job cleaning.
BE CAREFUL!!! I had read good reviews of this company on my neighborhood fb page and was in need of having my house cleaned before my daughters 7th birthday party. I spoke with Silvia on a Wednesday and based on the size of my house and number of rooms in my house, she quoted me a price range of $216-$389. My house is only 2144 square feet but I was desperate and willing to pay a little more to make this happen before my daughters party which was coming up on Saturday. On Friday morning the maid service arrived and upon inspection of the house decided that the new price would be $519. I was completely shocked as my house is cleaned weekly and was not in a condition that would require two maids to work for 6+ hours to get it up to par. I called Silvia and asked for an explanation considering that she had quoted me a price range. She denied this and insisted that she would have never quoted a price. I insisted that she didnt quote a price but a price range. She did acknowledge this but insisted it didnt mean that the final cost would be in this range. I asked to speak with the owner and was given his email address and told that he was in Europe for two weeks. Instead of writing this review immediately, I decided to email the owner and give him some time to respond. It has been 3 weeks and Ive received no reply. I have taken this to mean that my complaint isnt worth his time. Be careful especially if you are in need of a cleaning service leading up to an event!!!
Professional and thorough service, staff are well presented, courteous and show up as per the appointment time. When I do not have the time to get the housework done it is good to know I can call Molly Maid and they will deliver a standard of cleaning that meets my own high standards. Thank you
Ruth and Lizbeth do an outstanding job every time! I love coming home knowing that every thing has been taken care of.
Isabel and Yolanda do a great job! We are very happy with our service.
I was just told that my service was purposely priced high, because I didnt seem like Id be happy, when really I only asked for good service, and had no problems paying what was asked, I did complain about something that they told me was supposed to get done, and didnt. So the person who they employ (Rosa) said shed quit before returning to my home, which my home is clean to begin with, but they had no issue with saying I was overcharged
Rosa and Keysha are a fantastic team. Molly Maids are always dependable, on time and efficient. I like that I never have to worry about what time they are coming or day and the auto payment makes it easy. I always recommend Molly Maids!
The team-Keysha and Yolanda that cleans my house always do a great job! the house always looks great! they are always nice and friendly- I love using Molly Maids!
Molly Maid provides exceptional service. I LOVE coming home and walking into a spotless house. They meet my standards of cleanliness and I couldnt ask for more. They are trustworthy and I feel completely comfortable having them in my home while Im not present. I couldnt ask for more.
Sonia and Ruth are the best always on time, professional, and they do a great job!!!!
The team does a fine job every time they come. They are professional, friendly and thorough. They are also responsive to any special requests I might have.
I love it when these ladies come! They do an amazing job and are very very nice. I love having a Molly Maid clean house!
Keysha and Yolanda do an amazing job! They always go above and beyond in my home. Theyre wonderful with my three dobermans as well!!!
I called Molly maid for a quote to clean my 2500sqft home. I was quoted almost $400. I thought that was crazy expensive as I’ve never in my life paid more than $120 for home cleaning.I thought to my self these people must do great work since they charge so much for it and since they been in business forever, I decided to give them a try just to realize that they are no better than your average Maid found on craigslist .
Yolanda and Keysha did a great job! I’m always happy with your work, all the employees are friendly and excellent and so hard working. I really appreciate that! Thank you- Christi Hees
Martha and Maria (Team #3) are terrific. They have adopted extraordinary new sanitization measures to prevent spread of the COVID virus, wearing masks, gloves and booties. They do a great job of cleaning the house and they are cheerful and considerate. Ive used the service for more than 10 years.
Love how this team makes my life so much easier! Thanks!
Mirna & Alicia did a wonderful job and my house smells so good & clean again. Thank you. Mrs. Sandra Winter
Rosa and Patricia did an amazing job!!!👍
Our Molly Maids are always prompt, friendly and thorough. I would highly recommend them.
The ladies were very through in cleaning my home. And i felt like it smelled and looked clean when the left. It was my first home cleaning, but I was very impressed.
Julio and Mayra are wonderful! They leave our home sparkling clean every time they visit.
Molly Maid has been doing a great job for years. They keep my wife happy.
Dany, Ruth & Keysha do a great job cleaning my house. I would definitely recommend them. On time, friendly, trustworthy and a great value.
Been with us since 2008 - never an issue - good team Rt #3 Martha & Yadira - highly recommend
Great service from Martha and Ruth on time and very quick. Couldnt have gotten a better team to take car of my moms house.
Molly Maid NW has been cleaning our house for at least 10 years now, and they do a great job, and the dogs love them, too! Team #3 does a super job!
Awesome job .... no need for instructions, they came in and cleaned top to bottom .... Loved It!!!