Staff and management is very unprofessional. They talk to patrons very rudely. I personally was treated terribly when I asked for clarity on the pricing and times. I would not return because it was a very uncomfortable experience for me.
They don’t have enough space and security in the parking lot I find many guys got car windows broken like my
Great place definitely going backReally enjoyed walking around showing my 9
I went yesterday with my boyfriend my boyfriend and I we were very nervous because we never been in the place, second I’m Trans FTM (female to male) at the entrance the person from the entrance was very friendly person and explained us how it looks inside the place and everything, after my boyfriend and I we purchase one time entrance we went and the place is very amazing and very safe place, we went ti vapor room, jacuzzi, etc the place is very amazing and also my boyfriend and I we had fun with other guys and the environment is very open mind ❤️I recommend you to go Club Houston if you love hot weatherAnd also if you’re Trans FTM (female to male) like me is very Trans Friendly at the placeYou should go you’re not gonna regret itMy boyfriend and I we will come back someday we absolutely enjoyed the environment and the placeVery recommended ⭐️⭐️⭐️⭐️⭐️
This is most interesting place and you should be in the right frame of mind to go there. Please remember to use protection and protect. I saw things in there that I havent ever seen before. It was most interesting.
I love this place because u can meet guys safely. Its also a great place for men to relax at.
I used to go here occasionally at night, but I hadnt gone there in a bit because the staff would yell at customers like we are cattle for small things like accidentally being in the proximity of a area being cleaned and it made me feel like I paid a good amount of money to feel belittled. I came here recently tho and it seems as though theyve hired a great new guy for the night! Even though hes an attractive exotic black man that everyone must go after he hasnt let it get to his head!! He actually just treated people like people!!! They get a few more like him in there and this place would be a lot better for it.
2 years of not coming to this place and I was at the window when suddenly a Hispanic like me starts yelling at me when I am the customer and he is the person who has to attend to me and he starts yelling at me I took my ID I turned around And to God. What arrogant people who work in this place. That is no way to treat a person.
If I go can i take my backpack with me if i walk from my hotel?
Worts customer service. The tall guy really mean, and he gave me the worts room ....no more coming back!!!!
After reading other reviews, I find them to be conflicting with what I experienced. The staff was very friendly and courteous, the facility was clean and well kept up with the exception of the construction that was going on. Other reviews showed that this has been going on for some time with little to no progress. Overall, this was an added plus to my stay in Houston. Much cleaner than the Ft. Lauderdale location but in fairness, they are much busier than this location. Still, this place deserves 5 stars.
Disgusting customer service. From the moment I walked in the environment felt hostile and vile. Both of the cashiers that was on duty had the nastiest attitude, there were confrontations with two individuals before I even got to the register and once I got to the register the ignorant attitudes continued with me . When I called to speak to a manager the games continued as one of the workers pretended to be the manager on the phone 🙄 unbelievable how unprofessional this place is . I won’t be returning .
My weekend vacation and any other chance I get to get away.
I went their last night with my friend & the cashier called the police on us for asking a question ☹️ mind you, my friend is a PAID member & we weren’t given ANY reason to why were asked to leave.
Oh Boy, Lick my Round toy is all I can say. It is well worth the drive it takes to get here for this country boy. I love having towel fights in the hot tub area with the other members. There are a lot of hunky guys here. Also you can get a great massage and I need one after I play sports.
No details, not sure this sight is rated for that sort of tawdry details.
Nice place. Nice staff from my experience. Good mix of guys. Met very friendly people both times I have gone. I will see be back to relax from time to time.
I missed this place love going there to relax in a steam room and sauna
Open 8am close 10pm 10$= 1 month membership plus u gotta pay for the locker=17$ if u want or a room=20$ half off room on Tuesday and Friday at 4pm-7pm also a gym to work out
Poor Management and Customer Service (Very UNPROFESSIONAL staff)Been to this place a couple times. I agree with other reviewers on staff. They are terrible with customers service, low class people that do not know how to be professional. They do not listen to suggestions and complains. Have told them many times about the loud stupid music and the Very Hot temperate of the hot tub (suppose to be not above 104f), but they dont care. The other thing is, this is a spa, why the F*** they play dance music! Stupid management! I have seen less and less people showing up at this place due to the attitude of the staff and lack of customer service. One other things, all their towels are dirty and very old.
Good hot tubGood swimming poolLiving room big tv watch defrent channels.
What will happen to me Im young handsome and straight. If I go try to enjoy the sauna
Clean, fun, fairly nice staff. Love going for the hot tub and sauna. Only advice to workers, when you announce someones time is up, dont go barging in their changing room being pushy. This kind of aggressive behavior will deter loyal customers.
Lots of beautiful people over there.. lots of curves.. you, Bet.. even more when I get
Great place to relax.
Very rude staff next time I will to mid-town spa the staff is much nicer & they keep out all the crack heads when I walked through the maze upstairs there were five guys smoking crack I later told the staff at the front desk and he said it is not my problem I would never go to this place again---also take anything of value out of your car they broke my side window and stole my cd player.
Was there last night, it was cool its a possibility once every 2 months when I go back. But overall I had fun.
Great place to go. Clean and friendly
It was my first time there yesterday. I really enjoyed, I will be going back soon!
Really enjoyed myself in H-Town this club is great I’d love to come back again......
Rating the bath house 5 stars because last night my best friend hooked up with this fine af dude he been wanting to F for years
The most nastiest and rudest racist employees that ever existed!Hell, the manager Jason stole from his grandmother in Florida and was even put in jail!This place will shut down one day for drugs and then Houston will be just like New Orleans - without a bath!Oh well, they would have done it to themselves- all good things come to an end!
The manager is incredibly rude and offensive seems to be a stereotypical racist. The facilities are still under construction after what seems like years. The only reason I go back is for some of the great friends I’ve made over the years.
I went for 1st time was slow cuz the steam room and hot tub was out of order so only the video room an dry sana was available. Staff was nice and helpful.
The staff was extremely rude and not very helpful to first time guests. Theyre in a really bad area of Houston which doesnt make you feel safe at all. Dont bother spending your money here.
Went there awesome place to relax.
Every time I go to the Club it is all I want and more. I am so glad that Houston has such a great place for men to come and let it all hang out...
I just did make a call to that place some one did answer the phone that person voice was sound sto rude so Im not sure to walk in or not I just dont want to spend my money for nothing they should change they attitude so they have to make. Bussines
Club Houston is a nice facility run by customer-hating, angry people. I have either received or observed vitriolic, profane verbal abuse from several staff members. Why it has become this way fairly boggles the mind, and its effect is easily observable by counting the empty spaces in their parking lot.
Nice place, clean, beautiful pool and wet area. Maze is small and dull. Few public areas for socializing. Main reason for the low score is the RUDE, BITCHY STAFF! The staff continuously treat clients like annoyances instead of PAYING CUSTOMERS. Goodwill provides better service. Some of the younger staff seem to get a real ego boost from screaming over the PA system. If you have nothing better to do, try it.
I liked the music pool area hot tub steaming room and also.the gym..STAFF is pretty short when you ask them questions..
Fabulous getaway of self knowledge and complete full acceptance most importantly a place of complete self acceptance?
Support your local bathhouse with your money and patronage. We cant let this special place die.
Was there friday night at first it was a little daunting. But once i walked around i had alot of fun
I’m a out of towner, Went here last night June 9 2018, waited in line.. when went to front desk, asked for a locker, gave them my ID, they gave me my ID back then they denied me entrance and service.. and the excuse was I was drunk, when I don’t even drink.. I was confused.. shocked and just left, felt embarrassed because people behind saw this also.. will NEVER come back here..
Staff is friendly, but they do keep the problem guys out. As usual for anyplace hookups are hit or miss depending on the day and time and whos there.
I wonder how long they think they are going to run a tina business without being busted. Bags of drugs going in and out of that place daily..They are also illegally selling poppers under the guise of video head cleaner and nail polish.. Just a matter of time and they will be shut down just like the one down the street. I hope Houston builds a better updated spa thats upscale and not prejudice. I dont give me money to racists. And for a upscale attitude, they need to hire UPSCALE staff and have a upscale spa. The days are counted and they are raided.. The only reason i even went there is because there is nothing else...oh and i moved recently...;) maybe ill find a spa here...;)
This place is in dire need of new ownership and management. In comparison to steam works this place is a dirty joke. The place is run down and the owners dont seem to care much. There are never rooms available because their staff doesnt care about their clientele what so ever. Most of the staff is extremely rude the rest is extremely lazy
My friend took me here one night I had no idea what this place was an they barely let me keep my undies on but it was very clean but not my type place to each there own..
Beautiful pool and wet area.
Owner is very rude with a bad temper. Awkward pricing tiers, staff in general is very rude and dont care to provide decent service. Crowd had a lot of creeps and drunks. Not recommended.
Place is still under constructions after over 6 months. Do not come here. Management does not care about customer services.
Good place to have fun and meet guys
I enjoy the dark area, the hot jet pool, the sauna and steam room!!
I always have a good time
I worked for the Club in New Orleans Louisiana we don*t have it any more its sad im getting ready for a trip to the club in Huston it will be fun
Clean place, well maintained, great pool, patio area and hot tub.
Extremely unprofessional front desk staff, the short white guy was so rude ! My first time and the worst customer service ! I will never come back to this place on my life!
Since I used to work at midtowne spa Houston I have to go there to compare .
Come on guys, the construction has been going on upstairs for months. I understand you may have a permit problem, but for the prices you guys charge, and the limited time limit on the weekends is still only 6 hours. No discounts ? No time extension ? No coupon to return after construction is over. You can look around and see that it is hurting your business. THENyou have the marine guy who works the front on graveyard - -very rude and he flat told me he was in charge. He wanted to inspect my bag upon entry (he found NO contraband) but it is the way that he did it, with the rubber gloves, pulling each item out of the bag. Like I was going to the Harris County Jail, and to top it all off I drove 40 miles and I paid for all of this.We are still customers, we all expect to be treated as one.
Thank you recent posters. My parter and I were looking at going back to the club after being away 25+ years. Safety is a major concern so we will stay away.
Youre arriving to be enticed not to be treated with kindness.
They only hire the most rude and uneducated employees they can find DONT RECOMMEND
Great amenities, clean environment,
Awsome fun place
The only gay bath house left in Houston after Midtown Spa closed.
Rude and impolite staff. I have been to bathhouses in London, Paris, Amsterdam, Rome, Brussels and Istanbul but club Houston is the worst gay bathhouse I have ever went to in my existence. If you go there we will fell humiliated by the staff. Avoid this place.
Staff Very Rude Rude with nasty attitude!!!!! Not nearly enough parking! But prices still high!!! Will not be back!
Is a place amazing
Sucks I rather drive to New Orleans
When you are in the mood to be bad . go here.
Get oiled up boys and get ready to relax. Come in and lets have a towel fight!!
Nice.
RUDE EMPLOYEES..NASTY AND DIRTY PLACE...
Regret it every single time.
Cute driver
Previous employer
Is it open?
I have not gone but, when calling they have been very rude, they left me with the word in my mouth
The place is fine, only the attitude of the employees and the treatment they give to customers is terrible, a shame of the place 👎🏻
I love to have a good time in the pool and in the hot water Yacusi
I give this place a star because the truth can not be given less. They should close it. Horrible customer service, the worst I have ever received in my life, no one has ever treated me so badly. When I arrived I asked for information about the place and the person who attended me did not speak to me and told me to leave that he was not going to attend me (just to describe him, he is a skinny black man who thinks he owns the place and rejected me completely in front of everyone the row.) Just because I asked my partner in Spanish if he paid for the 6-month membership or just one day. And thats when it all started, I asked to speak to the manager and he wasnt there.Then an elderly man who spoke Spanish attended to me and I managed to enter very attentively. The place is under construction and with very poor hygiene ... the showers freeze the same as they burn you because you regulate them and pour any water, the jacuzzi with too much chlorine and extremely hot can not be even 3 minutes. The humid steam room is too hot, it is unbearable and to complete the dry heat room it is not hot at all ... in fact, it did not work.And the lack of hygiene is all over the place.It looks like a hideously disgusting and dirty old age brothel without any hygiene. DONT GO
Terrible place, super dirty and the treatment of the staff is horrible ... the saunas do not work ... the dry one does not heat ... the wet one is so hot that you can not stay even 3 min ... and the jacuzzi the water is pure chlorine and so hot that whoever supports being 5 minutes inside can be paid 10,000 as a reward ... the truth was I was very excited and I wanted to never go again ... if you want to go have sex with adult people and doing armies in the gym can go that if it works .... I think that is what it really works for ... the staff that attends the truth is so Disgusting especially a skinny black woman with a never face They fucked her that she did not wait for the manager to express how unpleasant it was because I am not interested in returning to such an ugly place ... but the truth should have done ...
The. Place. Its good. Go clean But. The stuff. Is a. Shit. He who. Attend there is believed. The boss. And kiere. Humiliate. To the people. They must. Of. Put. People. Nice. Xke always. They have a bad attitude, I filed a lawsuit. For racism And now we go. Winning.
Ive never been there, but Ive heard of that place Id love to go at some point but I would not like to go alone.
It is. beautiful