I have been going here for over 6 months and loved it! I have gotten in great shape. The trainers are great about pushing you and learning if you like to be pushed. Cancelation was so easy. Once my contract of 6 months is up it auto renews month to month and all you have to do is put in a 30 day notice. You still get access to the gym the whole time!
The time flexibility/various exercises/clean atmosphere/music/personal trainer-attention/results
I cut hair for a living so this workout was perfect for me.. I love the 30 minute workout before I go to the Barber shop it gets me started for the day. I have been a member for 3 months now and I havent had a workout like this since I played sports in school 20 years ago. I an tell how much more endurance I have now compared to when I was a visitor. I have started bringing my family with me to class which is a plus so we can get in shape together. Thanks 9rounds for the wonderful service . NAT COLI-ON THA BARBERBARBER @SEVEN DEGREES BARBER SHOP AND NATURAL HAIR SALON
While the workout itself was quick, fun and effective, the FINANCIAL MANAGEMENT of this franchise is horrid! I signed up and paid in advance for a 6 month membership in January 2020. I injured myself and couldnt workout. The club was then closed during the lockdown. I ended up paying for 6 months without using the service more than a handful of times. When called multiple times by Ayesha to update my credit card in June of 2020, I explained the situation and why I did not want to renew. She told me she would give me July - November free if I changed my credit card and agreed to pay the last month of the year. She took my credit card over the phone, and never sent me a new contract or email notice of our agreement. Months later when I noticed I had been charged for 5 months, Ayesha told me that it was my fault and refused to reimburse me for the months she agreed to credit me. I called the owner of the franchise Pete multiple times and never got a resolution. I cancelled my membership after trying to get ahold of them for weeks in December. The most recent resolution Ayesha could propose was for me to pay for ANOTHER MONTH so that I could get 4 months free. AFTER I PAID FOR 4 months that were supposed to be free. In total I paid over $1300 to this establishment for less than half a year of use. Ayesha is rude, abusive, and a scam artist. Pete is polite, friendly but must be on top of the financial management of his clubs.
Love the gym and concept, even the owner Pete. However I had to find out the hard way after tragically breaking my leg that the “billing department” and I use that term loosely, representative Ayesha is unprofessional, unresponsive and downright nasty. If you choose to work out here, beware of the contract which requires you give 30 days written notice, even if you can’t walk, much less kickbox. Even after giving notice, I was charged one month further and when I disputed it, I was offered a voucher for a future month instead of the refund I should have been given. Again, I loved Pete but he should really look into who he trusts his business to.
I absolutely love this place! Its so convenient and really is the best value you can get. The trainers keep you engaged and motivated. Allison is by far the best. She is so energetic and you can tell she is happy to be there!
I have been going to 9Round for over two years now and love it! I have a busy schedule and appreciate the fact that you can show up whenever and complete a challenging workout for 30 minutes. The workouts are always different and hit all major aspects (i.e. cardio, weight training, etc). The owners are great and the trainers push you/help you during all 9 rounds. I would recommend to a friend!
PLEASE READ MY COMMENTS ! Being threatened to pay all the 5 months even though they admitted falsely charged me for 2 months. there is no apology. talked to the staff in June to cancel it after 1 month of trial. she said ok, i will take care of it. found out i was still charged in September, talked to the manager back in September, they promised 3 months of credit store in return, and clearly stated that they will stop charging me. but none of their words counted. Have written notice in September, I was still charged 2 more months. so I had to called the bank, and what I got from 9 round was I dont care what happened or what we said over the phone, we only look at the contract. plus Apparently i am one of the many others down here that fell for the contract. I’m also reporting them to the Better Business Bureau. Their business tactics are unethical. I hope you dont go thru the same thing as me and many of others here.
I’ve been very happy since joining 9Round and recommend it to anyone trying to get fitter, tone or lose weight. I’ve lost 16lbs and toned up arms and shoulders. This has been in combination with good eating and other forms of exercise but the 9Round workouts have helped tremendously. Special shoutout to Andrew at the Houston North Loop location who is one of the best trainers I’ve ever worked with. He is motivational, really pushes you but isn’t aggressive or in your face. The best thing about 9Round is the drop in drop out factor. Not being tied to specific start times and flexibility is very important to me. It’s a great concept.
Great location! The coaches are awesome. They are great motivators. Love that I can get my workout done in just 30 minutes. Its a great workout.
Be careful and read all fine prints. Their contract terms are illogical and if you cancel the membership and somehow unintentionally violated their terms, they will not contact your for few months and you will find out about your account going into collection agency. I’m reporting them to the Better Business Bureau. Their business tactics are unethical.
Remember to cancel or your credit card will be charged forever
Great 30min workouts!Byron is very patient, brings positive energy to every workout.
I went for my free workout, they gave me an extra. So I went twice. The staff was really cool. I was sold. Its such good cardio and good music! Pete, the owner, is very trusting and generous. I bought a membership but couldnt use it because I got in a car wreck. He allow me to postpone the starting of the membership-- that made me so happy! Thanks for understanding. I am happy to say I started last week!
0 Stars Absolutely take advantage of people when they signing people up. I wish I had seen the reviews before about how they take advantage and all they care about is money. The owner Pete is really rude and has bad customer service. He doesnt care whether the trainers he hires are even properly trained. Then had a person by the name of Amy contact me and literally treathen to have lawyers contact me if I didnt pay for the 2 months after my 6 month contract had ended and they automatically go to month to month without letting you know. Very displeased with this so called gym. Will not wish for anyone to go through what I went through.
They made us feel so welcome since we transferred our membership here. The location is spotless
Friendly, clean facility and lots of workout equipment. great place to exercise.
This place is really great! The trainers are always encouraging, and pushing you to do your best. The workout is quick and high impact to get you moving and your heart rate up.
Good workout but membership terms are very counterintuitive in my opinion. Even though you pay a month in advance you need to give a one month notice before you leave, so if you need to leave unexpectedly (like me) you will end up being required to pay 1 month and maybe even more for nothing. Not cool....
Great and fun workout!! Myla and Pete are awesome and really help you through the workout. Highly recommend it.
If I could leave zero stars I would. DO NOT GO to this gym the owner Myla has no customer service and only cares to collect your money (which is too much). You can get a way better work out at any other gym or kick boxing gym with better trainers and a WAY better owner for half the price.If you try to cancel your membership or freeze be prepared to have be charged additional to do so. Then when you do cancel it you will still have to pay a whole month even you haven’t been using it for months before. Makes no sense to me at all and for these new owners to be that desperate to collect every penny is sad. Good luck on your business!
No class times so you can show up on your schedule and get plugged in for a quick and intense workout. Great trainers!
Great workout, fun atmosphere, good deal- unlimited classes walk in when you want. Highly recommend.
Great workouts, physically and mentally challenging, very positive atmosphere in the gym, and motivating coaches
Fun workout, even for and older girl. Leave drenched in sweat! Trainers are full of enthusiasm and guidance for each station.
Good workouts but Horrible experience with one of the owners Myla. She was very rude to the employee that was with her. Yelling and such and using foul language. Myla introduced herself and seemed very stuck up like she thinks she is special. I will not be coming back to this location. Good workout though.
Love this place, show up whenever you want, staff is great, 30 minute workout and go.
Great, place & friendly trainers. Happy w. my membership!!
Started my workout April 6th and as of today, May 2, Ive already lost 12lbs. I love the fact that its ONLY a 30 min workout. Dont get me wrong by the time you finish youll feel like you worked out for hours. Same affect, less time! I love it!!! The group that works there are the sweetest, most inspirational, encouraging people. They make you want to come back! Crossfit for me was a waste! 9rounds is money well spent!!! #TheworkoutHATER
I love the workout and the team of super friendly, knowledgeable, and encouraging trainers.
Good workout! Trainers are always paying attention to you, even when you want to be lazy 😜 they will motivate you to keep going!
Good gym and great idea, but very overpriced.
Best workouts of my life!
I pulled up to this business and I checked my phone b4 I was going into business. This guy comes out asks me if Im a member and I said no,so he told me to park elsewhere. I am handicapped and I was in shock that this cared more bout the parking space than a future member
First time going in 2017 havent been yet being seing for a while Now. Going this year.
Awesome place
Awesome workout!
This company is owned by professionally very poor skilled people. For the money you pay, you get a very rude customer service. If you’re considering to sign up to this gym, think twice as you can sign up to the luxurious and professional gyms around Houston like Life Time for almost the same amount of $$. I had a terrible experience here. Do not recommend it! I wish I had seen the reviews before how they use the membership payments all the way they can to rip you off even though you don’t show up to the gym anymore. Pete and Amy were horrifying to deal with and I have to call my credit card company as I don’t trust these people for not charging my card anymore.