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Workforce Solutions Willowbrook
17517 TX-249, Houston, TX 77064, United States
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Workforce Solutions Willowbrook

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To
Review №1

So helpful, the staff are gems and what a beautiful Office. Great technology!

Ka
Review №2

I gave the 5 stars because the couple of times I have been here the employees have been very friendly. It has been quiet and clean. I never had to wait in line. There is always computers available and the printer, copy machine, and fax works great.

Da
Review №3

They have imposed set backs to keep you from landing a job.

Du
Review №4

These people are so incredibly lazy they cant even be bothered to answer a phone or even set up a voice service. Call the number and it rings and then disconnects. They cant even be bothered to alter their hours of operation to ZERO because of closures due to the COVID PLANdemic

Ma
Review №5

First time at this location. Greeter wasnt too friendly BUT Omar M. was awesome! He was SO polite & helpful!! Hes the type of worker we need when we seek help from Workforce Solutions.

Wo
Review №6

As people were saying before this place deserves negative numbers in their reviews. I think it should be shut down and stop wasting taxpayers money. The staff is completely unprofessional - they dont know how to do simple things. I spent there almost 4 hours and received either very rude incompetent response but 90% of time I was ignored. They dont know procedure on how to keep one resume online and one off.Because of their unprofessional advice I lost my work and had to start all over again. People just walking around the office back and forth trying to pretend they are doing something. A lot of cheap pretense and phoniness. When I asked for help I was constantly ignored. I finally left in frustration. Please do yourself a favor and stay away. Thank you

fr
Review №7

Carlos is awesome. Right when I thought there’s no hope to my problem. He took it upon himself to research further in my case and called me back with a solution. Thanks again for your help during this pandemic.

Ch
Review №8

Very clean.

Di
Review №9

Great location, the parking is not great because its a small parking lot, but the employees are very nice and I felt really wanted to help with sources for job searches.

Ap
Review №10

If i could give them less than a star i would. I tried to call and asked questions. The lady that answered was trying to talk to 2 people at one time. By doing this she missed the question i was trying to ask her and caused undo confusion. What she should have done was either ask me to hold on or the person who saw her on the phone to hold on, I would not have minded holding on. I understand that places can be busy, This was not helpful to me. It made me feel disrespected. Plus instead of her admitting her mistake she tried to make an excuse, Unacceptable. This leads me to believe that the treatment i would receive at this location would not be good nor would the workers be helpful. She is the first impression we get of this establishment when we call or enter...... it wasnt a good one. I never got to ask my question or receive any help because she gave the impression that it was too busy, i wasnt important and that she was rude or attitudinal. None of those things is good or encouraging for the potential client.

Ba
Review №11

The staff offers a very professional and polite environment.I havent seen this level of hospitality and customer service in years.Applause

Ch
Review №12

Very helpful and friendly! Only allowed to print 10 pages and for a new job I got I needed to print over 100 pages for my new hire packet and the nice lady went ahead and let me print them all!

Ad
Review №13

Very helpful to to get other job offers to get for better results or resources to find in different area of interest is very good

Ra
Review №14

Been here a couple times and the first time i must say i didn’t wanna go back cause i felt the lady had an attitude. i left a bad review but i forgot to put it there and ended up taking it home i’m glad i did because the next time i came back she was so nice and helpful they were helpful the first time but she just was having a bad day i guess. overall nice ppl not too crowded

Ma
Review №15

The staff are very friendly and give you some good advice. They help tremendously in finding a job. Sometimes you can have a long wait, but thats the only negative I can find.

Gl
Review №16

Pleasant encounter with staff...all helpful. Thankful this place exist and people genuinely care

Fe
Review №17

Only two of the employees are actually helping people. The rest are wondering around talking with each other, or in the break room eating Chick-fil-A or Jason’s deli. Have been here since 820. Coming up on 2 hours now. Two of them are now leaning on a printer chatting away. This place is a waste of time. I stand corrected, now no one is assistIng people.

Va
Review №18

Who ever they have answering calls in the morning is extremely rude. People call to get help, not to treated with such disrespect. Horrible customer service

Sh
Review №19

I love this location. Always clean and someone available to help right away

Al
Review №20

Small office area with limited staff available to help. All classes are on computers would prefer resume building class to be face to face.

Ni
Review №21

I was able to walk right in & get to a computer so I can print the paperwork I needed. Was in & out within 5 minutes.

Ch
Review №22

Employees are friendly and helpful and I have never had to wait on computer access at this location.

Ja
Review №23

I didnt get any help waste of my time

Ja
Review №24

I love this location the staff is wonderful it’s a great resource for the community!!

Ma
Review №25

Omar S. told me this isnt the place for me to further my current work experience. As if this was my first time ever stepping foot into a WorkSource. Ive going to WorkSource for years. What he meant to say was he was not interested in helping me further my career. Period.

La
Review №26

Very helpful staff and a large number of available computers to use for job searches. And free Wi-Fi for your laptops or smart phones.

As
Review №27

First time being at this location very nice and professional workers here

Ma
Review №28

Very Nice People. That will work with you

Ch
Review №29

Odd. Normally ok. Today was greeted by TW employee who asked if she has tear streaks down her face and left someone elses resume in my station. Im like, no and excuse me you left this here. Rest room out of order, computers acting up. Im out.

Li
Review №30

Kimberly was most helpful in helping me online.

Mi
Review №31

Helpful staff. Computers in working order. On bus route.

D
Review №32

Helped me with all my needs. My issue is I applied for financial aid since I just started a job. Was told Id get a answer in three days. Three days ended up being about a month. Im grateful for wht help I received but it was hard finding wht I needed since Im a mechanic and they gave me 140 in Walmart cards. Walmart had very little, and wht they had I already acquired waiting for aid.

Ay
Review №33

Nice and quiet but sometimes hard to find parking

J
Review №34

Not exactly well put together there. Kind people, but uninformed about the programs and processes of TWC. Good people, just not all there.

Al
Review №35

Lots of computers and staff was friendly and helpful.

Jo
Review №36

Good enough to get done what needs to be done.service is so-so depending on whos there

Ph
Review №37

Never open.

Ci
Review №38

Worst experience I ever had. The supposedly welcome staff were non caring. One to busy on her cell. Told me to get on the PC and set up account. I already have account. Went to them with my resume (which I already had with me) to talk with someone. The lady said get back on PC and apply for jobs. I responded I could have done this from home on my PC. I was then told “well go home”. Horrible. Horrible.I’m ashamed of Texas.I got laid off from stupid conglomerate want to be after 20+ years.Never been so embarrassed.Don’t recommend Texas Work Force assistantance. It’s BS!!!

In
Review №39

Great place for job seekers.

La
Review №40

Its ok but if you dont know what your doing on the computer you might not get much help

In
Review №41

I like this Workforce center because its quite, clean, and the staff is very friendly and eager to help.

re
Review №42

Always great service.

Cy
Review №43

Really helpful.

ni
Review №44

Good friendly people always computers to use

Al
Review №45

Awesome location and staff! !

Kh
Review №46

Very nice and professional

Ja
Review №47

Staff has a very nasty disposition about themselves

Tr
Review №48

You go in there to looking and when you ask a question they look at you like your stupid as if not there job to help you.

lo
Review №49

Never crowded

Wi
Review №50

The staff is friendly.

Te
Review №51

It was ok.

An
Review №52

Everyone. Gets. A job

Li
Review №53

Close and convenient

Ro
Review №54

Nice

Ro
Review №55

Self service

Wi
Review №56

Self service only

Gr
Review №57

Because of you they punished me with the stamps for a month when I had gone 2 times, the first time I was waiting 2 and I had entered the system with my social security number. And the second time I waited 4 hours and the worker told me that she could not help me only if she had to check if there was a talk and another paper signed by them could help me then so that they ask is it safe if they do not see which one it was. They need more friendly and compatible workers.

Information
22 Photos
57 Comments
3.9 Rating
  • Address:17517 TX-249, Houston, TX 77064, United States
  • Site:https://locations.wrksolutions.com/en/workforce-solutions-willowbrook
  • Phone:+1 281-807-9462
Categories
  • Employment agency
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
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