With this being our first international trip, we definitely needed help, especially since we planned on island hopping. Samantha and River Oaks Travel were absolutely amazing!!! She listened to what we wanted and helped to turn our thoughts into reality. She offered their own travel advice based on experiences, which I really appreciated, and let us make all the decisions. Samantha was so knowledgeable and never impatient with my millions of questions! If she didn’t know an answer, which was rare, she was quick to follow up. I can honestly say that this trip and our amazing experience in Greece, wouldn’t have been possible without Samantha and River Oaks Travel. I still am so amazed and impressed at how coordinated everything was. We knew exactly where to be and when at every point in our trip. And the hotels!!! The most amazing and beautiful hotels!! I highly, highly recommend them. Already picking destinations for our next trip and River Oaks Travel Agency will be the first call I make to get things going!! Thank you Samantha and River Oaks Travel Agency for making our trip absolutely unforgettable!!!
We had enough on our plate planning our wedding, so we decided to work with a travel agent to plan our honeymoon in Hawaii and we are really glad we did! Samantha was an expert and was really great to work with. From helping us decide which islands to visit, to where to stay and what to do, she listened to our interests and was cognizant of our price range to book us the trip of a lifetime! And not having to worry or stress over any of the logistics made the trip that much better. Thank you Samantha!
We recently took our first vacation with our toddler and as I began to plan, I was simply overwhelmed by the options out there. After reaching out to River Oaks Travel, they listened to what our family wanted and what we were concerned about and were able to put together a few options for us to consider. We chose to visit Montage Palmetto Bluff in South Carolina and it was perfect - exactly what we were looking for in a vacation with a 2 year old! Our advisor recommended a cottage to give us a little extra space to spread out and they were able to help us with activities in the area that could keep us and our toddler entertained - all while advising us on the changing regulations for travel due to COVID. Overall we had a great trip and a great experience working with River Oaks Travel!
I cannot say enough good things about River Oaks Travel! Our wedding and honeymoon planning was pushed back multiple times due to COVID, but their team was incredible at helping my husband and I to rework plans. We wanted somewhere private and romantic for our honeymoon, and our advisor recommended doing a cabin at the Lodge at Blue Sky in Utah - we absolutely loved it and never would have found it otherwise! Also loved being surprised with a welcome congrats letter and bottle of local whisky at the hotel - shows how personal they take their service. :) If youre planning your honeymoon, I HIGHLY recommend River Oaks Travel!
River Oaks Travel makes planning a vacation easy with no stress. They come up with lovely recommendations to choose from with wonderful feedback on each rec. We look forward to using them again for our next adventure!
Samantha and I worked very well with my fishing organizer to keep up with the latest news on border openings for Iceland. She suggested a remote covid19 testing kit that worked well for the return trip.
It was a pleasure working with Dasha from River Oaks Travel agency booking my recent stay at Hotel ZaZa Memorial Houston. Her prompt response and detailed description of room options helped me quickly decide on our stay. Dasha provided us with thorough instructions on the safety measures taken by Hotel Zaza in the midst of the pandemic. Her reassurance made us feel safe and secure. Dasha is extremely professional and easily available to answer any of your questions. Highly Recommend River Oaks Travel agency for any of your future travels! Client for life!
I cannot praise River Oaks travel and specifically Kate Lawless - enough! Kate has planned two dream trips for my husband and I, using outstanding hotels, providing extensive perks and remaining in close contact to make sure our experience was outstanding. I will now be using Kate for all future travel plans. When we had to cancel travel this week, she worked with the hotel to get me a future credit and has already book our rescheduled date. Again, please consider using River Oaks Travel - you deserve it!
It was a pleasure working with River Oaks Travel. They were responsive, and thought of every detail. We will certainly use them again in our future travel planning!
West U Travel does an excellent job. Their service is responsive, personalized and very attentive. Great travel agency for your personal travel or business trips. Team members are professional and always ready to help. I am their client for 5+ years and I continuously have positive experience working with them. Thank you!
River Oaks Travel is wonderful! Samantha was very helpful in planning my trip and even dropped off materials at work for me to make sure I had them in time for the trip! Highly recommended!
Love River Oaks Travel! They have planned several trips for us, and helped us choose beautiful hotels and resorts. Everything was perfect! I highly recommend Samantha Collum at the agency.
Excellent service! We planned a last minute vacation for our anniversary and West U Travel was so helpful! They responded quickly to our numerous questions with great experience of guiding us where would be ideal for our vacation/celebration. Our trip surpassed our expectations.
Just finished a four day spa trip at The Woodloch Spa Resort in Pennsylvania with two girlfriends. Kristen Sandvig, our travel advisor at West University Travel, planned everything from check in to check out and it could not have been better. I called Kristen in early February/March and told her what we were looking for and our budget. She sent us about a half dozen options and once we settled on a place and time, the rest was easy. She provided all the information we would need and followed up with us to make sure we didn’t miss a deadline to schedule spa treatments, sign up for classes/hikes etc. Once we arrived there was a little bit of a glitch with what we were expecting to be included in our pricing and what the spa had written on our itinerary. I called Kristen, sent her a picture of the itinerary and within 30 minutes everything was as it should have been. Typos etc. explained the mishap but we never had an uncomfortable moment having to deal with it. The spa was awesome and everything we wanted. No pretentious people or even guests. Casual attire was the rule of thumb and meals were awesome with a wide variety of choices. If you have special dietary needs, no problem. All in all, it was a wonderful, relaxing four day holiday with focus on friends rather than dealing with incidentals. We have already told Kristen to get ready to plan our next trip!
Agents Fred and Donna offer the best travel booking services I have ever received in my 45 years dealing with Travel Agencies. My opinion. They are Impeccably the best in the travel business. West University Travel.
Cant imagine doing this amazing trip without all the help and guidance from West University Travel! Kristen Sandvig was absolutely brilliant finding The Lodge at Woodloch which fit all of our requests. I would highly recommend both West University Travel and Kristen for any travel needs!
Kristin @ WestU Travel came to the rescue to plan a trip across 5 countries in Europe for my mothers 70th birthday. I had been working with another agency for 6 weeks prior and finally had to abandon that effort due to inaction. Kristen had 1 week to plan the trip and it was seamless! The hotels and amenities were amazing. The English speaking drivers and guides were also good! Kristens recommendations made my life easier in terms of making decisions on details of the travel. My mothers once-in-a-lifetime trip was a fairytale come true!
Three best friends looking for the perfect place to spend quality time together, we turned to West University Travel Agency, Travel Advisor Kristen Sandvig planned our trip. She presented us with numerous options, guided us to the perfect location, The Lodge at Woodloch, the resort and our time together was magical. Upon checkin we had a few questions, she responded immediately to our call and it was smooth sailing for our entire time there. She followed up to make sure everything was perfect and of course it was. Kristen has a vast knowledge of travel and I would put my trust in her for any future trips I plan.
The Best Travel Agency in Houston with exceptional Service and attention to details. The deal with their clients on a personal basis knowing their preferences. We have been using their services for years.
Didnt have a good experienceUnhelpful, not very professional over the phone, if you are not planning a long trip they dont really care and want to hang up.Was expecting better given the prior good reviews.
First visit left a very good impression.
Great full service travel agency!