user
American Consumer Credit Counseling, Inc
700 Milam St Suite 1300, Houston, TX 77002, United States
Appearance
American Consumer Credit Counseling, Inc

Comments
Ch
Review №1

My representative was professional and very knowledgeable. She answered any and all questions without being pushy. I wish all professionals I talk to on phone met up to her standard of expertise. I’d highly recommend this company to anyone seeking credit counseling advice with optional plans to fit any consumer needs.

Ca
Review №2

Anytime I have questions or need to make changes, they are immediately on it! Spoke with Randy last time and had immediate results.Great working with them.

Gl
Review №3

Every agent is very professional, helpful and courteous. They go over and above to make sure all your questions are answered, ACCC agents have helped me get my credit corrected and on track. I will recommend ACCC to anyone who needs assistance getting their credit to a good standing.

Sh
Review №4

This was the first program that made me feel like they had my best interest at heart. They worked side by side with me for YEARS and together we got all of my debts paid in full. Very grateful for this company and for Tom Ellis especially! He was extremely responsive and supportive throughout my process. Highly recommend!

Ju
Review №5

Their advice is honest and truly geared toward financial freedom. The helpful and genuine gentleman I spoke with spent 2 hours for free on the phone with me, making sure I understand my options and why they recommend the solutions that they recommend. Even if you do not enroll with their services, the free advice is worth listening to. I highly recommend credit counseling over any other option.

Ev
Review №6

Amazing service for anyone who wants get their financial situation straightened upFriendly, professional, and they really want to help you get out of debt and repair your credit.The gentleman I spoke with took my information and gave me several options to get out of debt and repair my credit. He even helped me with some advice on a summons for a judgment to garnish my wages. I highly recommend this not for profit company. Others charge outrageous fees but This company didnt. Give them a call you have nothing to lose. My only regret is not reaching out sooner. Definitely saved me financially

Se
Review №7

Always a great experience with ACCC and Cory not only handled my request professionally but went above and beyond to help me with my financial goals. He explained things concisely and I’m grateful to have their expertise and experience on my side.

Ja
Review №8

My Counselor, Randy, was very professional while at the same time compassionate. I felt he understood my situation very well. He was easy to understand. He didnt talk over my head, nor did he talk down to me. Being a 70 year old woman, that was a refreshing change!I appreciate the opportunity ACCC has given me to resolve my financial situation with dignity and accountability.I will recommend this company to everyone I know, because everyone I know is in a financial nightmare! Without a company such as this one, I would have no choice but to file bankruptcy. That is not what I wanted to do.The plan Randy worked out for me is better than I hoped for. The weight of the world is gone from my shoulders, finally!Thank you Randy!God Bless you all for what you do!

Ma
Review №9

Finally taking the step to get debt under control - just dialing that number - is hard. Tom was patient, kind, and knowledgeable during our 3 hour consult. He helped to understand my budget, walking through each line item then getting an outcome that I would not have been able to produce in my own.

Ch
Review №10

I used ACCC to help pay off some credit cards and Im glad I did. Jojo and the other representatives that I spoke to were always very professional, responsive and gave good advice. They helped to relieve some stress and I would recommend this company.

St
Review №11

ACCC has been incredibly helpful for me and my family and our financial hardships. With their support I was able to pay off tens of thousands of dollars worth of debt and keep my credit intact. If you need credit counseling assistance and qualify for their debt management program you can avoid bankruptcy and save your financial future. Their staff was helpful, friendly, and understanding throughout the entire process.

Ed
Review №12

She was very professional and patient... Very very helpful!

Er
Review №13

Loved how you actually talk with an actual person! They take the time to go over each detail of your budget & critique it to your actual spending habits & bills. I would highly recommend ACCC if you’re willing to put in the time and effort!

Ro
Review №14

Very friendly and knowledgeable about what needed to be done to get out of this hole! I was very pleased with the level of service and attention to my personal needs when outlining the program. Everything was straightforward and easy to understand without any confusing terms or slimy sales techniques. I cant wait to start my journey with ACCC to finally get out from under this debt.

Ba
Review №15

Robert was extremely professional and thorough. He made relevant suggestions. I will definitely continue service with them based on Roberts professionalism.

To
Review №16

Tim was great! He explained the process thoroughly and was very knowledgeable! I would recommend this program to anyone that is having some financial problems and need that insight with manageing money.

an
Review №17

I was well taken care of. he understood what i was asking of ACCC. I would recommend them to anyone

Id
Review №18

It was difficult for me to admit that I could no longer manage my own finances, but Mel was so professional and nonjudgmental that the process was extremely easy. She was careful to explain all my options and allowed me to choose the one I felt was best for me.

Ch
Review №19

Michael was very personable and gave me so much information that made me feel very comfortable with my decision to choose ACCC for my credit needs. I’m very thankful for his knowledge and enlightenment!

Su
Review №20

Four years ago I had a stroke I could not pay all the medical bills and all our credit card debt. I contacted ACCC and immediately felt relief. I gave them all the credit card debt and they got me a payment once a month I could work with. I just paid the last payment 3 months early.I was able to pay my own medical bills and my loans on my own.I recommend this company and give them a 5+.Thank you for answering every question over the years, everyone was so understanding.

Ch
Review №21

Mary was so helpful and thorough. I feel positive that I can get my debt under control through this program. Excited for taking the steps towards eliminating my debt in an accredited program!

De
Review №22

Molly was very helpful and professional. She helped me setup my budget and laid out all of my options. Would highly recommend!

Am
Review №23

When I first started with ACCS, my credit cards were maxed out and the payments were so high I was falling behind. This program has been a true life saver. After getting started, I turned one of my bedrooms into an airbnb which brought in more income and also did sewing alterations. Now 3 years later my debt will be gone in October and I’m so happy how easy they made it to get out from under the debt and raise my credit score! Don’t take bankruptcy, do this program!

Mi
Review №24

Make the call to American Consumer Credit Counseling! I promise you will not regret this move to get your financial situation back in control and give you peace of mind again. Rob was so easy to talk with and made me feel better about my situation. I can see the finish line now. Thank you Rob and American Consumer Credit Counseling.

Re
Review №25

Reese was great at explaining my options and making me feel a bit better about my financial situation

Me
Review №26

Thank u Cory u have help me out a lot I do appreciate it... I havent had any problems out of this company at all I would come back to this company if I need to anytime again thank u Cory for ur help

Le
Review №27

Tim from ACCC gave me sound, professional advice in a kind manner. He efficiently analyzed my cash flow, budget, and spending plan. He was encouraging but most of all he gave me a snapshot of where I am financially, and how to reach my financial goals considering the financial situation I’m in. My time talking with him gave me hope that I can make myself debt free again.

Da
Review №28

Great company. Always professional. Rob was super helpful and attentive.

Re
Review №29

ACCC has been very helpful with getting my debt under control. They work with you if there are any payment hiccups or if a date needs to be changed. It’s been helpful with keeping my finances in order since they take one payment a month and distribute it amongst my creditors. Definitely recommend and am so grateful for being able to have a second chance with my credit.

Gi
Review №30

I spoke with Tim and he helped me set everything up and Tom helped me finish the process. Both were very knowledgeable and patient with as they explained everything. I now see a light at the end of the tunnel. They gave me hope. My only regret is that I didn’t start this sooner.

Ch
Review №31

I started with ACCC many years ago and 9 credit cards. I am finally down to my last one and Kevin was so helpful in ensuring we are on track to be debt free by the end of 2021. I couldnt be happier with ACCCs debt plan! THANK YOU 😊

Ma
Review №32

ACCC saved me from thousands of dollars in credit card debt!!! No issues working with the company. If youre drowning in debt, high interest rates; high minimum payments; I highly recommend them!

JA
Review №33

C.S. Rep Corey did an excellent job. Very professional and helpful.

ju
Review №34

The representative that I spoke with was thorough, informative, concise, friendly, non obtrusive and showed great care and concern. I was thankfull and much more knowledgeable after our conversation. I am relieved that I contacted ACCC first and will both recomend them to my clients and continue to utilize their services myself. Thank you for all your help.

De
Review №35

Jeremy listened to my situation and gave viable options for my situation. I encourage others to also check out their services.

st
Review №36

This was a quick journey for me I would tell anyone that has alot of debt to gave ACCC a try your debt will be gone in 3 to 4 yrs verses 15yrs. What a awesome company.

Va
Review №37

Richard was so helpful with assisting me. He kindly answered all my questions and went back over the things I had trouble understanding. With the help of Richard, and ACCC, I hope to be out of debt in 4 years rather than 20! Thats a big difference! Im really happy I found the recommendation to give them a call. It was a very long call, but he addressed everything necessary to help get my finances back on track. He even gave me a little hope for the future. Thanks, Richard, and ACCC!Edited to add: Today I placed another call into ACCC to address some concerns I had. Josh helped me, and even though we got disconnected at the start of the call, he called me right back. He answered all my questions, helped me understand things a bit better, and told me what to do and what not to do as ACCC begins taking over the credit card payments for me. These people are all really helpful and really nice! I definitely will recommend them to anyone struggling to get out of debt.

Sh
Review №38

Thank you AJ for your professionalism and knowledge. By the end of our consult, I felt I was making an informed decision regarding how to proceed with my finances.

Jo
Review №39

The program was easy to use, and the staff was very friendly and helpful.

La
Review №40

Ive been really happy so far with the amount of support and care the representatives have shown me. I am thankful for them and their support!

F
Review №41

AJ was very detailed and very thorough and he had patience with me asking questions about the program. It was very professional and he deserves five stars.

Sh
Review №42

Melissa explained everything and gave us all options. She was able to tell us the bankruptcy is not the only way. Thank you!!

Yo
Review №43

I want to thank Gabriel for being patient with me and understanding,help me to see my options.Kyle was Pleasant to talk too.

La
Review №44

AAAC has helped me greatly with their programs to help me pay my debt off. Thank you!!!

An
Review №45

Randy was very helpful and im excited to finally get my finances in order

De
Review №46

Im so thankful for this company and all that they do!!

Ja
Review №47

Mary was easy to speak with and very thorough!

Ma
Review №48

After talking with a counselor have them my email address and after the call I had over 25 spam messages from people I have no idea who they are.

He
Review №49

Fast and thorough.

Ri
Review №50

Really good ☺️

sa
Review №51

Very informative and helpful

Ki
Review №52

Every experience was positive and professional. I highly recommend this company! Thank you, Kevin, for being responsive and providing me with the information I needed quicker than I expected! You provided outstanding customer service.

Ma
Review №53

Reese M. did an excellent counseling session with me. He explained in great detail the RM process and made sure that I fully understood the program.Highly recommend!

Fr
Review №54

She was understanding regarding my financial situation and made me feel more confident in choosing ACC and not an attorney to just run the account delinquent and only accept a full payment and really not work with me I appreciate your assistance in my difficult time my credit was not always like this and I appreciate Samantha going the mile for me

Information
23 Photos
54 Comments
Rating
  • Address:700 Milam St Suite 1300, Houston, TX 77002, United States
  • Site:http://consumercredit.com/
  • Phone:+1 832-871-5069
Categories
  • Credit counseling service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Amenities
  • Toilets:Yes
Similar organizations