Grant was very helpful and resolved our issue. Our printer was showing offline and I am working from home. He was able to remote in and fix our issue quickly.

Jake at Preactive IT Solutions was very helpful in getting all my server access setup on my new computer. He was very professional and quick. And answered all my questions.

MS Teams was losing some conversation data for whatever reason.Working remotely requires that MS Teams remains functional and consistent.Devon was fast to respond and he got the issues resolved, reaching all the way to Nashville, TN.

Jes not only quickly solved my problem, but gave me alternate solutions in case I encounter future issues. Much appreciated!

Preactive will stay on the phone with you for as long as their services are needed. Theyll try a million and one different options until they find the solution you need. I appreciate all of their help with my IT struggles!

Preactive IT is extremely helpful, friendly and knowledgeable. They always answer the phone promptly even outside of normal working hours and solve your issues as best they can. I have never left a call dissatisfied and greatly appreciate their help.

I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been servicing my account and he has done an excellent job over the last few years. I highly recommend Dave because of his expertise. Dave takes the time to explain and resolve any issues or provide recommendations.

Jake at Preactive IT Solutions was extremely helpful in fixing my issue, and he did it quickly and professionally. Im very impressed with their service and highly recommend them to anyone needing IT support. Thanks, Jake!

Quick and professional. They got my issues resolved without issue and have always been reliable since our company started using them a couple years ago. Highly recommend.

My experience with Preactive IT has been very good! Anytime I call for a solution, someone is available to help fix the issue! I consider myself very tech-oriented, so I mostly troubleshoot on my own, but every issue Ive come to Preactive with has been solved within the same day!

Jake was very helpful in helping me resolve an issue I was having with my outlook emails. Thanks again.

PREACTIVE IT has become the backbone of our company’s tech support strategy. They are very responsive and have always been able to help us even during evenings and weekends. Their ability to handle many issues remotely has result in very quick resolutions to most of our issues. They have also been integral in helping us plan for the future.

These guys are always very quick to fix any issues and very personable as well. Highly recommended. GREAT SERVICE - GREAT RESPONSE TIME

Great service and always quick to help with our needs. Love that they keep the systems running in the background so we can all focus on our jobs.

Preactive Solutions has been our Tech support for sometime now. The Preactive team has always been professional, courteous and quick to solve the issues at hand. Team player Justin, whom I spoke with this morning, exemplified these traits. Thanks for the support.....

Great response time. Very helpful and always fixes our issues in timely expedient professional manner. Great Group.

Preactive is professional, responsive and insightful. Thanks for all of your help!

Preactive IT has gotten up to speed very quickly with the needs a company the size of ours has. From the moment we started (and some work before) our contract term, the team at Preactive has been there for every need weve had. Highly recommend!

They always come up with a quick and effective solution!

Quick response time, even outside work normal business hours. Very organized when it come to keeping different requests in priority order. Its been nice working with them.

Justin was super helpful, when a difficult issue came up (beyond restarting the PC or reinstalling Software), he took the time to research the problem and contact me immediatly with a solution. Quick, competent and very friendly! These guys are very polite and happy to help, qualities often missing in the IT buisiness.

Justin was very helpful in getting my micro authenticator set up, was patient with me and made sure everything was working.

The value of an IT consultant is not just setting your system up properly but also maintenance of the system. Things are going to happen with all the bad actors on the internet. Keeping them out of your system is important and responding immediately when things do break are very important. Preactive IT doe sit very well.

Justin rocks! several issues taken care of timely. Always enjoy working with Justin.

They are an excellent IT company. Very professional and responsive to your needs. Always solve my situations!

Very professional, courteous and helpful!Justin did a good job helping reconfigure my computer for me.

Preactive IT has been handling SSAs IT needs for a few years now and does a good job keeping us running.

Preactive is definitely my go-to when I get stuck on anything dealing with my computer and also while remoting in. I 110% appreciate their time, effort, and how all-around generous they are to help you. I would highly recommend this extremely helpful business.

I have had nothing but the best service from Preactive since we employed their services. Very professional and prompt responses every time. Highly reccomend

Jon was very patient and waited on the phone for confirmation that the solutions provided worked and I was able to access my email.

Jacob Swihart help me out with a couple things I needed help with and was quick and helpful, also called me back for a follow up very helpful guy.

Preactive is always quick and accurate when diagnosing our network and computer issues at our company. Dave Liebl is a miracle worker!! When others including myself cant figure it out, Dave to the rescue!

Charles and his team have been a champion when it comes to providing our team with prompt, reliable and dependable service; we have been very satisfied with their response time. Overall Preactive IT Solutions support is great and helps our team to be successful.

I am a remote worker for a metal fabrication shop doing design and CNC/CAM work, and so my job relies heavily on quality IT support. Over the last several years I have found Preactive IT Solutions to be very knowledgeable and responsive to the occasional IT challenges that have come up.

Justin at Preactive is extremely helpful and is able to quickly hep me resolve my tech issues

The help desk guys have always been quick to respond and always very professional. We have been very satisfied with Preactive IT Solutions.

Preactive IT Solutions has been providing complete IT solutions to Shah Smith & Associates, a consulting engineering firm for several years. They are responsive, capable and have guided us through IT transformations.

Always great customer service.

When Dave helps me, I know my problem with my computer will be solved. He is very helpful.

Very knowledgeable and extremely responsive!

They always take good care of us. We are a small CPA practice and very dependent on our network.

Preactive IT Soultions handles the IT for the company that I work for. Every time I have a problem whether at the office or when Im working remotely from home or out of town, they are always very quick to log into my computer and resolve the issues that I am having. They are always very professional.

Great help and service

Very professional, they resolved the problem that I had with my computer, they always answer very quick any time I call them.

I run an IT Company on the other side of Texas and have known Charles for a while. I had a customer in Houston that needed some parts swapped out on a server. Preactive responded quickly, did a great job communicating with us and got the job done. It was overall a great experience! Thanks for the help Gents!

Great service!!

Preactive IT is the best managed IT provider out there. Their name says it all. They keep so many things from happening to your business networks. They solve problems before you even notice them. Not only are they experts in their field, but they are real people. You call, and you speak to a real person who can help you with your issue. They are very responsive. Anthony is a great contact there. So is Charles Swihart. Highly recommend them. Anytime I have a computer issue, they are the ones I look to.