Ive had a great experience here. Ive gotten one laptop repaired and one with a hard drive upgrade. They have reasonable prices and good service with no issues. Id recommend them for either a repair or an upgrade to your machine.
I spilled a ton of coffee on my laptop and these guys were able to get me in for an appointment that afternoon.They were very realistic about what they could do to potentially repair it and what it would take to repair it cost wise. They were also very communicative over the course of the week that they had it, called several times with updates and did their best to explain what was going on in non-computer person language.As it turned out, the coffee absolutely ruined the whole laptop and the guys were very communicative about what they could do with that knowledge and wound up advising that I move my files from my laptop to an external and getting a new one. They perfectly cloned all of my information from my old computer to that external, I have all of my old data and couldnt be more relieved.Really highly recommended, they are so nice, so accommodating, and clearly very knowledgeable about computers and how to take care of them.
I own a CPA firm . Jamie timely responds and actually knows what he is doing. There have been too many other technicians who supposedly repaired our computers when I had to go back and fix the issue myself, taking time away from running our firm. Jamie has been honest and fair.. Thank you.
I highly recommend the Computer Hospital to anyone who needs computer repair or even a consultation. Theyre kind, professional and know their stuff. I will be bringing my other computers here as well. So thanks again 😊
This is a wonderful place to go if you need work on your computer. Good people and service!
Probably the best decision Ive made. I originally went to Geek Squad to get the computer fixed but not only was it more expensive but the wait time was even longer. Regardless I took it to computer hospital And not only was it cheaper but I got it fixed within one day.
I am very impressed at how professional and efficient the computer techs are at this shop. While my laptop only needed a windows upgrade, they knew this would be a good solution. My old laptop is working like new now. Theyre also very good at communicating information. I definitely would recommend. They saved me from buying a new laptop
These guys are awesome.I grew up in a time when professionals were able to troubleshoot at the circuit level what was going on with a device and could precisely tell you what was happening and what it would take to fix it. These types of professionals, far from the geek squad and apple geniuses, are rare nowadays. The team at the Computer Hospital are just these types of people however. Ive used them for about 5 or 6 repairs/installs in recent years and they never disappoint. They tell you what to expect and honor what they tell you. These guys are professionals through and through. Not only in terms of competence, but also integrity. Case in point, I had a printer that I thought I needed to be brought in for a repair and Jaime explained to me the part that I needed and how I could easily fix it myself if I wanted to save some money (which I did want.) I consider myself pretty tech savvy, and have even repaired a computer or two in my time, and these are the guys I go to when I need answers or something done right the first time.I cant recommend them strongly enough.
My hard drive had failed to boot and the Computer Hospital was able to provide me with a top of the line SSD drive and clone the old one once they got it up and running again. They were incredibly helpful and very quick, fixing the problem over night. I will definitely recommend them and come back in the future with any computer related issues.
I brought in a laptop that was old and no-one used often used. it kept blue screening and rebooting. I decide to take it here and get it fixed and they kept it for about a week and returned to me but still it was blue screening and restarting so I went back and they got on it and by 4 days later I got it back and it works better then ever. every time I called back someone picked up! great customer service.
Frindly and very supportive, even when cannot solve the issue (not his fault) help us a lot with her expertise.
The Computer Hospital provided quick service and kept me updated the whole time. Definitely will be back again--but hopefully not too soon!
Its a nice place, but they were charging me more than my laptop was probably worth. I opted out. I wish the guys there could be a little warmer and friendlier. They treated me professionally though.
We dropped off our computer to get it fixed. It had a cracked screen. They seemed very knowledgeable and polite. They gave me a fair estimate and i am waiting until its fixed.
I had very very very very very BAD experience there. They didn’t fix my blue screen problem at the first time. Then I have to come back to them and they said it’s my hard drive. HOW it can be! I only have this laptop for one year. I have been charged $160 for deleting my foreign antivirus software. WHAT? It’s an antivirus software! And I found out the screws on my laptop are missing!!! They are not professional AT ALL! Finally I found out it’s the GRAPHIC DRIVER!
Computer Hospital have very knowledgeable techs who know exactly how to assist you! My PC with a fried power supply unit was diagnosed and replaced in 3 days!
Was able to fix my laptop screen. Quickly and reasonably priced.
I used Computer Hospital several years ago twice and they were able to repair and recover my data from 2 different laptops. Ive since moved from the area but Ill tell you that its definitely worth the drive from Humble. My external hard drive that holds many precious memories had a broken port. I took it to a big box chain after confirming over the phone they could handle my issue. When I went in, I was told they couldnt do it in store because Seagate is encrypted and would delete all data if they opened the shell. I was quoted $85 to ship it out and told that data recovery starts at $400 and a turnaround time of 4 weeks- if it could be recovered. I thanked them for their time and left. I called Computer Hospital who told me to bring it in. I went in on Sunday at opening time and the rep was so kind and friendly; within 15 minutes I knew my data was recoverable and exactly what Id pay including a new hard drive. I got a call early Monday morning that my new drive was ready. The techs took their time to explain the work that was completed, show me the new drive and had me check the files, and most importantly understood that my personal pictures were very valuable to me and treated my case with care. I never felt like my concern wasnt important since I wasnt recovering data for a business. I paid $175 for the recovery and transfer to a new external hard drive that I purchased from them and I got it the next day. However, the peace of mind they provided me is priceless. If I ever need repairs again, I wont waste my time with another and will go straight here!
These guys are great and open seven days a week. My company has used them for years and I wouldnt go anywhere else.
Great work & very professional. I’ll come back again for any computer issues
I have had 2 good experiences here. They fixed a slow and infected computer for me recently. They recommended some upgrades and mentioned it may be a little more expensive based on reconfiguring the bios. Got it back and charged me a cheaper price since they never had to reconfigure it. Trustworthy.
The folks here are very friendly, but charged me $100 (plus tax) over what they quoted me on the phone.I came two different times to pick my computer up and my computer was not working each time I came.When it was finally ready, the worker guy tried to upsell me on a bunch of stuff I dont need. This took forever and I was not in the mood for it.He also told me things about computers that he apparently tells his grandma (like I tell my grandma, you can shut off remote help when youre done with it). Thanks kid, but Im only 40 and I know how computers work. 🙄Next time Ill just make time to fix the thing myself and skip the hassle.
I called about computer running slow. I assumed it was bloatware and malware, based on internet searches on how to speed up computer. They said the problem was slow hard drive. So, I agreed to have them replace the drive with a SSD drive and have them clone the drive. There was an initial problem with the cloning of the drive. I got very concerned. But, they redid the cloning of the drive. Perfect now. And much faster. Five stars.
I took my laptop in for motherboard repair. They charge flat fees, so you are well aware of how much you are paying for well in advance. It was my first experience with this place, and I would definitely come back again. Great value, good documentation, and they contact you frequently to let you know how the progress on your machine is. Shout out to Ike :D
They always work quickly and solve every problem. Very friendly and they really know their stuff.
These fellas are geniuses. They do whatever it takes to try to figure out the problem. If they don’t know the issue, they try many different alternate ways to try to figure it out. I was very impressed and pleased by their professionalism. I highly recommend this place.
Honest professional service! Free diagnostic was helpful for identifying problem and personnel was transparent abt costs and benefits. Will come again for future problems
The gentlemen at the Computer Hospital were most helpful!! I was able to get my daughters PC completely repaired in 24 hours. In addition to that, I brought in an old laptop, which I thought was beyond repair, and they fixed it also! Picked up both computers and theyve worked like new! Repairs and upgrades to Windows 10 done for a VERY reasonable price! Id highly recommend the Computer Hospital for any of your virus or computer needs!
Recommend for computer repairs - team demonstrated great customer service and were very professional and thorough
There is no such thing as disaster from these people. Every problem I’ve ever had has been skillfully repaired and on a timely basis. Today I spent 30 minutes there while they solved the problem. As a social security person, I really appreciate honesty and fair pricing. You’ll for sure get that here. I don’t ever hesitate to recommend this place. It’s also friendly. They might just make you laugh in spite of your personal frustration. You can’t go wrong!
Called to get some recommendations on how to move forward with repairing two older MacBook, Derrick gave me great advice. Will have CH do the repairs once Im ready - Was referred by a friend who has had good experiences with them
I came to computer hospital to get my dell all in 1 desktop fixed because it wasn’t playing videos properly and not holding a internet connection long. Jamie and his team did an amazing job on fixing the issue. Jamie and his staff are Very knowledgeable with the updated industry standards and trends. You guys are the best thank you for fixing my dell and from having to purchase a whole different computer.Thanks againGabriel S. 🙂👍
By far the best customer service in any industry. Jaharri, and the other team members make sure to make everyone feel welcomed.In addition, to feeling safe with trusting any of our technology with them.They truly go above and beyond and I would recommend them to anyone.
Its great computer service place for everyone!
These guys were fantastic. Needed my wifi card replaced. I called, they told me to come by their location and had it fixed within 2 hours of me dropping. So professional and kind. I couldn’t believe how quickly they turned it around. I will be back!
I sent them an email with an unrelated question to the service I later used and they responded quickly which I dont see often so I expected the service level to be high. I showed up right at closing time and they efficiently processed my request for a higher end new build with components I bought at a bunch of places. My service was completed the following morning and the new build was ready with a demonstration when I arrived. They also answered some obscure questions I had about matching older components. Im completely satisfied.
Computer Hospital addressed my needs promptly and courteously and provided a level of service beyond my expectations. Im not a technically competent individual, but Computer Hospital treated me with a level of professionalism that accorded with best practices. Im happy to have Computer Hospital there to support my future needs.
I thought this type of service was a thing of the past! Well ITS NOT!!I was thrilled to death to with the service!! They went over and above the call of duty! I had just had a guy out to my company that charged me 3 TIMES AS MUCH. It was the problem he left that Mr. Mcinnis fixed for me.I was looking for GOOD and AFORDABlE...... THEY WERE BOTH!!!Thank you Computer Hospital!
Excellent service. Quality work. Fast turn-around. Fair pricing. Whats not to like? The staff here are incredibly knowledgeable and you get the feeling that they are all rather passionate about computers.I would happily bring my computer here again for anything related to diagnostics, upgrades, part replacements, or if I had to build another PC.
Computer would shut down. Computer Hospital said it was my hard drive. Cost $324.75. After repairs, same problem existed. I contacted the owner and he responded quickly. Jamie was very nice and showed he really cares about customer support. They accepted my PC for repairs and installed new software and hardware. He even gave me a big discount. Now my computer runs faster and Im sure it will last me a long time. Hopefully I wont need their services any time soon but if I do, I will take my PC back to The Computer Hospital in Houston, Texas. I would recommend you take your malfunctioning PC to them too. Cant say enough good things about The Computer Hospital. Customer service second to none.
My company works with these guys and I have only great things to say about their availability, responsiveness and work.
Amazing service and first class knowledge. Offered advice for when asked and Derek went so far as to clean my CPU. Top notch all around.
Nice guys, convenient location, took care of business quickly.
As someone with electronics background and a general DIY-type, Computer Hospital was very helpful in helping me diagnose the damage to my laptop after a water spill. They did all of the tests and treatments for water damage they could and determined I would need to replace the motherboard. They gave me the part number so I can shop for the replacement and install it on my own, while I only paid for the diagnostic test and treatment (~$80)
All top!Took my laptop to the I10 Location, with wiped out disk, that I could not reinstall Op system. Good advice before I left it to rebuild. All done in less than 5 hours. Got home and all working perfectly. Excellent all . More than recommended. Thanks so much Del
Great customer service, honesty, and integrity! I started having issues with my camera and brought it to computer hospital off of Travis. The associate was very helpful and within 24 hours called to explain the issue. They did not charge for the diagnosis! I highly recommend their services.
The people are super helpful! Super courteous and helped me out in a bind with my laptop charger ! Definitely recommend.UPDATE: My computer broke down and I was sure I was going to have to drop a bunch of money on a new computer. I took it to these guys and they diagnosed it and gave me a price. They helped me get my data off ASAP so I could have it accessible for work. After a while, I came back to get my laptop (which was disassembled) put back together (decided it might just be better to get a new laptop) AND THEY HAD FIXED IT; a miracle! They didnt charge me extra. Honestly, they are so good. They do all they can do to help and dont try to take advantage. I highly recommend.
Fixed my laptop fast. Honored our agreement over the phone. Very trustworthy and done a great job. Reccomend this business to anyone who need work done on there PC or Mac
I live in the area and I went down there a month or two ago, and the guys there helped me out with my cpu. Friendly guys and awesome to work with
Great guys. Knowledgeable and efficient. 2 locations.
Courteous, professional, and knowledgeable staff. They fixed my MacBook Pro quickly and were a pleasure to work with. I would highly recommend them to others.They dont charge a fee to look at your computer to see whats wrong with it which I really appreciate and hope that never changes and their fees for repairs are very reasonable.
Great experience! Everyone was very welcoming and polite from the time I walked in. Great customer service and they got my computer fixed in a timely manner. I will definitely go back if I need my babe fixed again. Oh and TSU Alum in the building! Love it!
I recently had some issues with my computer so I brought it here and they had repaired it better than new in less than a week! It was very inexpensive and professionally done. If you are in the Houston Area I would definitely recommend this place for computer repair!
I contacted the Computer Hospital and Jaime called me back and within no time he had me fixed! He called me from the shop and I allowed him to share my screen while I was at home on my laptop and almost within minutes he had my problems solved. This place is so expert and professional--never do any Geek Squad again.
I really like that they work over the weekend. And also they have a great location! And the parking lot in front of the doors!!!So, everything is for my convenience. Nice and friendly guys. They were able to save my PC.
From the moment I called to explain my issues to the moment I walked out Everyone who works there were very very Polite with Me!! And my laptop was fixed that same day!!! I would recommend this to Anyone needing computer repair I left very very happy!! And the Owner chatted with me as if we had known each other forever 💕💕 VERY SATISFIED CUSTOMER HERE THANK YOU GUYS!!!
They did their job. They did it quick. Would go back.
Great service and fair price
Theyve fixed my desktop PC for and saved all of my docs...yes, I was that person who had no backup protocol. They also fixed a touch screen laptop and gave me 2 more years on it!
These guys are excellent.Our business had network problems and we could not figure out why. Initially we thought the problem was isolated to one computer not being able to connect. We found Computer Hospital through google. The hundreds of 5 star reviews spoke for themselves so we decided to call them.They were very patient over the phone and it really felt like they were trying to actually understand what the issue was as opposed to the common shut you down responses you can run into when calling about computer troubles.I brought the computer into the shop (for us they were just 10 minutes away) and got a free diagnostic. Easy as that. Turned out the unit was fine, the issue was with the network.When later that day we realized we couldnt fix the network ourselves we called Computer Hospital again. A very professional gentleman arrived, the type youd have no concern over letting into your home even. We had the problem taken care of in less than an hour. Everything was being explained every step of the way so we didnt feel like we were being left in the dark.We felt very comfortable with the service provided. Theyre our go to shop for anything computer related from now on.
My laptop was crushing randomly. I thought fixing would take long, but they figured out the cause and fixed the laptop in 5 hours!!! And the price was very reasonable! The people who work here is also very friendly and kind! I highly recommend this place!
Great place to fix and upgrade your computer and laptop
Great experienced team that helped me with a unique computer part problem
Could not solve my computer issue. I found out the problem. I use to give my computers to them.
Very friendly and professional staff. Free diagnostics prior to service. Ill log back on in a day or so to report further once resolution has been reached.
The best experience Ive ever had getting my computer repaired ever. They werent out to get my money; they fixed my issue for FREE. Literally no charge and super helpful in teaching me what my computer was doing and why. If theres a quick easy fix they will not hesitate to solve the simple issue right then and there! I will definitely choose to go to The Computer Hospital for all my computer needs in the future!!!
Our company has worked with these guys for 15 years. They are always there when we need them. Recently they help us get up to Windows 10 all done after hours and remotely with no down time. Great job guys!!!
My girlfriend brought my Dell desktop with a crashed hard drive in to repair. I got it back in under 24 hours, faster than it was when I first got it, and they were able to keep all my pictures and documents. Our technician Taylor was very helpful and knowledgable, ask for him if you go here.
Very helpful staff. Great service
Super fast, friendly and affordable. I had my laptop back in under 24 hours and its working great!
Ive been here a couple of times and Always had a good experience with the staff and owner. Fixed several computers, drives and external devices.I totally Trust these guys. They can fix ANYTHING Computer related & GREAT price points.Recently I had the need for a hands on smartphone debug, sweep and clean and I immediately thought of them. Sadly they didnt do phones, but the guy who answered the phone checked with everyone for recommendations, as well as cleaner Spyware Malware app. I hsd it but was so appreciative and wish I could have given the shop my business again.
I have a law firm and when I need help I cant wait. These guys are always available. Recommend highly.
My Hp all in one was malfunctioning and I sent it to Hp and they were charging me 353 $. Because they claim that it does not cover broken lcd which I clearly shipped them a good computer that I bough not even a year ago at AdamsI came here to the computer Hospital and they gave me solutions and recommendationsThey are very honest and give you recommendations that fit you’re needsLove it.
These guys run a business the way it should be run. They are cordial, knowledgeable, and an all around pleasure to interact with. I have taken my laptop there twice and they will be the only place I will use for computer repair. I paid another shop I will not name to misdiagnose a problem which I attempted to solve myself, needless to say I just made it worse. Computer Hospital was able to quickly and succinctly diagnose the problem properly and undo the damage I had done. 10/10
Have used these folks for a long time. And like that they are open 7 days a week. Great Job guys, thank for getting my new computer ready to go.
Just had another excellent interaction with the Computer Hospital. Jaime dialed in remotely and checked that my security updates were current and that the computer was running efficiently. Ive worked with several guys there before, including Jaime. Theyre always courteous and fast and reasonable. And theyre open on the weekends! I recommend them.
Did good work helping me to get my newly-built custom PC working, and the diagnostic service really was free. Didnt feel pressured to pay for anything more than needed, and everything worked out in the end. They also helped carry my computer to my car on my return visits, which was appreciated.
They were quick to solve my computers issue, and very affordable. Also super informative on all questions related to a computers. Hence their name.
My experience with computer hospital was fast and professional. It has been my pleasure to say that if you want the best computer service, you must consider Computer Hospital and their staff. Thanks Jaime for the great work.
So professional and came thru as promised. Plan on buy a computer there as well. I could not be happier.
I have recently had several different issues regarding two Apple laptops I own. Each issue was different and entailed discussing and working with several techs employed there. Each time, without exception, I came to trust the company and the techs - this company demonstrates quality repair service and integrity of the owner and employees. They explain the problems and then give a review of the work as well as instructive guidance going forward. They stand behind their labors.I would not hesitate for one moment to recommend The Computer Hospital to any individual or company.Excellent location with parking in front of the building and public transportation nearby. Close to UH Downtown. Fidel is one of the best.
Excellent service. Replaced the motherboard of my mac air. They were very cooperative, understanding, and patient. Strongly recommended. Price is also reasonable.Thank you :)
Very reasonable for upgrades
This place was great. They helped me with my MacBook Pro when I spilled water on it and they didn’t charge me anything. Great guys!
The best service in town for a computer repair. Im a realtor and cant be without a computer. I was told it would be 4 days in the shop. I took it to Computer Hospital. I got the computer back in less than 24 hours fixed and working great. Perfect customer service and great communication.
Went in for a slow computer. After a thorough review the technicians did a complimentary virus check and determined my drive should be replace. They imaged me to a new SSD and its wow - so fast. These guys are great.
It was Sunday and my computer wouldnt start. Found these guys and they had me in and out same day; Love you guys. Thank you.
Fidel and team are knowledgeable and communicative. Solid business. They spend a lot of extra time diagnosing the problem that youre not to be deeper than I had imagined. Got a great deal from them.
I love that I can just call in and get remote support! This morning, my Google Chrome didnt open. I called, and Jamie got it working in no time. He also ran a malware scan, and found out that my anti-malware program had been disabled and fixed that. The scan showed no problems, so he did not charge me anything, and said to call back if the problem recurred. These people are GREAT, and they definitely know their stuff!
My experience here was great from the start. My computer technicians name was Fidel and he was an exceptional person to work with. I am the least tech savvy young person out here but he explained everything really clearly so that I could understand it and was refreshingly trustworthy! He provides excellent customer service and is very professional. He made this place somewhere I would highly recommend as a result. If you have computer problems, this is the place to go.
Great service reasonable fee, l am satisfied.
I like the way they advised me of any work they were going to do and the price before they perform the work!
This place has my business! However, I have to say that the day I walked in I did not receive services from them. I walked in to take my laptop due to physical damage. One of the employees was friendly and propose to do a free diagnostic test. Yet, when I disclose to him that my laptop had damage warranty coverage, without hesitation directed me to go first and check how this major corporation can help me. He easily said it could cost up to $300 dollars at his shop, but I should see what the warranty has to say. Without a doubt this displayed the character of the employee and business. Integrity goes a long way in my books! Give them a shot!
Brought my laptop here after it randomly died on me. They communicated the problem, kept me up to date on repairs, and had my laptop back to me quickly. I had another issue that was caused by the motherboard repair, and had to take it in for another time. The owner personally assured me that they would get my laptop fixed, and worked with me until the problem was solved (all at no additional cost due to the warranty). Everyone I met with was super helpful, would 100% recommend Computer Hospital!
Recently had a confounding issue with my Asus Zenbook laptop keyboard, where only some keys would intermittently work. Of course, whenever I would bring it into the store, things would magically start working again. The fellas at Computer Hospital were so patient and understanding, and after a couple of rounds they replaced the keyboard assembly at a reasonable price (and replaced it a second time absolutely free when the part they ordered turned out to be bad). My laptop is working even better than before, since they did some minor tune ups on the OS for free. These guys are competent, fair, and honest. Would work with them again without a doubt.
These guys do a great job. And theyre open on Sundays. A big plus.
These guys are wonderful. Im 86 years old and would never trust anyone else to work on my system. I have been working with these guys for over 10 years and they always are able to help, kind, and patient for an elderly person like myself. I would not dare go to anyone else in town these guys are saviors.
I found Computer Hospital when I moved to Houston from League City late 2009. I have moved to Nacogdoches, and have tried other computer services here, but, I am not as confident in their abilities, so I call Computer Hospital to have them remotely give my computer updates. I feel Computer Hospital gives great service, respectful and my stress level goes down, having a clean computer to work with! Thank you Computer Hospital.
Great group of guys. Always helpful.
Short versionPros: friendly knowledgeable employees, provides easy to understand explanations, fast service, actually fixed my computer, decent pricesCons: minimal parking, difficult to get out, didnt call when they said they wouldLong versionWhile I was typing a document on my computer it suddenly shut down, restarted, and flashed no bootable device on the screen. I took it here as soon as I could because I cant afford $700 to replace my computer at the moment. They quickly determined that the hard drive had been physically damaged and needed to be replaced which would be a ~$250 repair. I asked about data recovery; he was up front with me that since the hard drive was physically damaged they most likely wouldnt be able to get any files off it with the simple $100 method and that if I really wanted the files they could do a more in-depth data recovery for $800+ that would take 1-2 weeks. Well, I asked him to try the simple method anyway. He told me he would call once my computer was fixed which would be about noon the next day. Since I didnt receive any call by 4pm the next day, I called them: my computer was fixed but the data recovery failed. I picked up my computer, they let me mess with it to make sure it worked, it worked great, no charge for the attempted and failed data recovery, and I paid the exact amount (plus taxes) that Id been quoted. The guy I picked it up from even went over what was installed in a manner non-technical people could understand (even though I didnt really need that). Great customer service! I had difficulty getting out of their tiny parking lot (backing out into an incredibly busy one-way is terrifying), but other than that I really cant complain. Would definitely recommend this place if you need your computer fixed!