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At Home Expert Flooring Store (Houston)
17504 Northwest Fwy #600, Houston, TX 77065, United States
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At Home Expert Flooring Store (Houston)

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Ca
Review №1

We had At Home install carpet for 4 bedrooms, media, gameroom and stairs on a new construction home. They were excellent! The installation was such a smooth process and the installers were very professional. Everything was left clean and neat once finished. Oscar, my salesperson went above and beyond. I was not able to drive to the store to pick out carpet colors so he sent me several pictures multiple times and came out to my home on 2 separate occasions to make sure the color I picked was what I wanted. I even called the owner to rave about how great the service was. I would definitely recommend them!

Do
Review №2

Evan and the crew did a great job… Evan went above and beyond to make sure I was satisfied! Great guy to have on your side !!

Le
Review №3

My salesperson, Oscar, was a great resource for my bathrooms and floors remodel. He was professional, polite and provided great design ideas for the remodel. Despite all the challenges we encountered during the project he went above and beyond to ensure that I was satisfied with the end results. Oscar definitely deserves 5 stars!

Ke
Review №4

We came to AT Home after a pipe burst in our kitchen after the February 2021 freeze. Evan helped us through the process which entailed a complete kitchen remodel, sheetrock repair and painting. He has a good eye for design and what looks good together and worked with our insurance company to get the best price for us. Despite a few hiccups and delays, he made sure that all repairs were completed the way we wanted. Good company to work with.

Na
Review №5

I highly recommend Evan with At Home Expert!!! After dealing with damage from the winter storm for over 6 months, I was ready to have my home back. I needed new cabinets, countertops, backsplash, shower and flooring. Evan made it his priority. I could call or text Evan with a question or concern and he would provide a quick response. Evan has gone above and beyond to make this process as smooth as possible.

Ga
Review №6

This was my second project using Shane. He is absolutely the best for customer service. He is friendly, professional, not pushy, and competivly priced. His communication is outstanding from start to finish. He doesnt leave you hanging. Shane responds quickly, to even the tiniest issue. You always feel important when dealing with Shane. He uses top notch crews and you will always be informed, what is going on and at what time. No delays, or no shows like you hear about so frequently with other contractors. Better yet, their work is under warranty. So if you want peace of mind for your next project, I highly recommend Shane, At Home Experts.

El
Review №7

At Home Expert recently did a flooring install in my new home. The entire process was seamless from the free in home consultation/quote through the full removal of the old flooring and install. Shane, the sales associate I worked with, was extremely professional and kept in great communication the entire time.Since we recently closed on the home, we had several projects in motion and Shane was excellent in working on our timeline. Also, they never once pushed a big time sales pitch, which I greatly appreciated. The pricing was incredibly competitive, which helped, but definitely wasnt the only reason we chose them to do the work.As for the actual project, the crew sent by At Home Expert were incredibly professional and efficient. We had the first floor of our home replaced which was about 900 square feet. The team arrived on time at 9:30am and were complete with everything by 7:00pm that evening. I was incredibly surprised with not only how quickly the project was completed, but how well the work was done. Ive included a few before/after photos of the tile and hardwood that was replaced and the final product.To top it off, not only did Shane do a walkthrough following the work, his manager, Solomen, also contacted me as a follow-up to do a walkthrough of my home and answer any questions or concerns. In my opinion, great customer service is my number one priority with any project and At Home Expert went above and beyond. I was thoroughly impressed and will be contacting them for future projects as they arise.

bo
Review №8

Best flooring company in Houston. Great customer service and skilled labors that are experienced and know what there doing. I came with a pic of the area I wanted remodeled, we matched colors and combos from there huge inventory. They came measured and gave me a great quote. I still cant stop staring at my kitchen 😁😁

Jo
Review №9

Loved our experience with At Home Expert! Work, selection of product, price, timeliness, and above all, customer service, was excellent. This is being our familys first house, we wanted to make sure we get things right!Shane walked through the entire process with us, from helping us choose the best product for our budget, to taking care to patiently answer any questions and concerns we may have clearly and honestly. He also made sure to keep us updated as work was being done. He also made sure to follow up after to ensure that everything was done to our satisfaction and quickly resolved anything that needed to be addressed.The crew did great work, making the effort to complete everything on the timeline that we needed it to be done by and excellently so.We are very happy with the end result, and look forward to enjoying the new floors in our new home!

Ju
Review №10

Customer Service was, without a doubt, one of the best in the business. They assisted us through the entire process and guided on selecting the wood tile that matched our existing floors.Professionalism From the beginning of the process to the end, At Home Experts Flooring Store has demonstrated nothing but true professionalism.The two gentlemen that came to install the flooring took their time to install the floor to ensure it was perfect. They played attention to detail and never saw them try to take shortcuts. They both cleaned up after the job was completed and asked questions when a decision was needed.Overall I am delighted with the job they have completed, and we will hire them again for flooring and non-flooring projects. They are my go-to experts that made everything easy.

Su
Review №11

Great experience all around! Evan helped me in store as I tried to find a flooring solution that would work. He was knowledgeable and had a good eye for color scheme and very quickly offered a solution I loved. The installation crew was professional and caring. They moved furniture and took steps to prevent scuffs. They completed the job ahead of schedule and even repaired some spots on my older flooring. They made sure I was happy before they left and Evan stopped by to check the work. Great customer service and a reasonable price!

Ly
Review №12

This was my fourth house I have never had the pleasure working with a team that with this professional.The question is would I recommend them 100% without a doubt !!

Ju
Review №13

From the first day At Home Expert answered my call for carpet installation, they have been nothing but extremely helpful and over the top with assistance. Oscar goes above and beyond for their customers and I really appreciate everything he has done to make the carpet installation at my home very enjoyable, quick and happen without any drawbacks. Oscar came by the day of installation, assisted the installers and made sure everything was running smoothly before he left. The installers are very professional and make sure everything is placed back and cleaned up before leaving. In the future Oscar and At Home Expert Flooring will be my choice for all of our remodeling.

Pu
Review №14

Evan is a great guy and he is a Total Solutions Provider. He will think on your behalf from work and expenses standpoint and will not hesitate to challenge himself and his crew to get you the shortest and most durable possible solution. He is creative in what he thinks and how he thinks and he adapts his selection process quickly to ensure your interests are well cared for. Work quality is impressive and he doesn’t believe in cutting corners to keep people happy. His eyes won’t miss the minute details and after everything is done, you will say to yourself “we are glad we got Evan to help us out”. He keeps his word, work wise and schedule wise and communicates non-stop if needed to make things happen for you. When we first met him, we could feel our stress leaving us for good and kitchen remodel happened in a blink of an eye we feel. We highly recommend him and we will not choose anyone else from foundation to interior sections of home building, the whole nine yards.

Ni
Review №15

We originally had an agreement with another company to install our tile, but due to their horrible customer service and lack of communication, we decided to look else where. We are thankful that we did!!! We were able to schedule a meeting with Evan immediately and received a quote less than 24 hours. After receiving our quote my husband and I decided to have more work done to the house than originally planned. Yes the price was that good! When the crew arrived they were very polite. They moved our furniture without any damages. Installed our tile in a timely manner. Picked up all of the trash and cleaned the floors prior to the final walk through. We were so happy with the price and installation, that we have decided to use at home expert once again for our bathrooms. At Home Experts provides excellent customer service!

Je
Review №16

From beginning to end we were very pleased with our bathroom remodel. Evan helped make decisions with tile for a flawless look. All workers were on time and friendly. Communication was A+. At Home Experts was there for even the smallest questions. No details were overlooked. The price was right, service excellent, and finished bathroom is stunning! I’d recommend them to anyone!

El
Review №17

Had a great experience with our Master bath remodel! We absolutely love how it turned out. We went from a dated bathroom & an unusable shower (due to shower pan leak) to a beautiful entire bathroom in just 9 DAYS! I can’t believe how fast it went. The crew was very hard working, showing up each day at the exact time they said they would. It was a flawless, hassle-free experience with the At Home Experts. We can’t wait to remodel other areas of our home with them!

A
Review №18

Shane was a great help from start to finish. He chose fantastic crews for electric, flooring, and painting. I had all completed within one week due to Shane’s organization and relationship with his crews. Thank you Shane! I am loving my updated home! I have already referred him to friends and will continue to do so.

Co
Review №19

Very happy from start to finish w/ Evan & his crew. They were timely, fantastic work details & cost efficient. Could not be happier w/ final results of my kitchen, backsplash, counters & flooring. Fabulous job.

Ma
Review №20

At Home Expert flooring did an exceptional job on our project. We removed our carpet and installed laminate flooring upstairs. From the initial consultation, it was really easy to set up an appointment. Evan came to our home and took measurements and reviewed the space. We appreciated the plethora of samples available in the show room and found the perfect laminate for our home. We are so happy with the final product. The installation crew was very thorough and ensured we were satisfied with the finished product. Thank you Zach for always communicating and making sure every detail was taken care of! Also thank you to Evan for being so easy and great to work with.

Sh
Review №21

This restaurant is very good. I recommend it highly.

Ba
Review №22

Absolutely amazing guys!!! Thank you so much!!! At Home Expert was so helpful after my floors got damaged they were eager to help my wood floors get removed and installed with new European Oak. Im in love with how it looks installed. Zack and the crew were careful moving all of our furniture. They were great! We will be using At Home Expert to update our kitchen counter tops and back splash! It was a great experience from start to finish and will be hearing from me soon. Once again, Thank you!

Er
Review №23

I am very pleased with the quality and professionalism of At Home Expert. They really care about doing good work. When I called to have them come out and give me advice on remodeling my bathroom, Evan gave us great advice and directed us towards the best selections. We were able to work out a great deal for the project. When the crew came out they were very courteous and worked very hard. Me and my wife are extremely happy with work and would highly recommend At Home Expert!

Mi
Review №24

Evan (An At Home Expert) provided my home with a brand new kitchen remodel, and tile upgrade in the living room. The process was smooth and delivered timely. Upon completion Evan invited my family and I to their Grand Opening. I was lucky enough to attend, and I can say this is an amazing group of experts! Highly recommend walking into their beautiful store and creating the home of your dreams!

Te
Review №25

My wife and I had a great experience with At Home Expert Flooring. From start to finish, they were a class act. They installed new countertops and backsplash. Lots of choices in their showroom. Evan was knowledgeable about each one and he was a great help to us at every step. His installers were top notch. Courteous, on time professionals. Couldnt have asked for better. Will definitely be recommending this company to family and friends.

C
Review №26

Mr. Solomon offered good price with good customer service. His team is very professional when it comes to install the carpet. They did it quick with quality work. Im glad I hired them!! Impressive job!!!

Di
Review №27

Absolutely amazing store. Upon entering you are welcomed and treated like family. They have a variety of options to make your home or office look like it came out of a magazine. I highly recommend any one looking to remodel to stop by!

L
Review №28

Very responsive to needs, fair pricing, and made sure all details were completed at end of job. We are very pleased and plan to use them for our next project!

Ga
Review №29

Great job of installing hardwood floors in our bedroom and master bath! Short wait time, excellent crew, fair prices. We will use this company again!!!

Ja
Review №30

At Home Expert just finished our remodel. They are such a joy to work with. They truely want to make sure you are happy. They are very accessible and do what they say theyre going to do. You will be pleased with their service no matter what you are needing. They are very caring & professional. Already getting them to do another project.Thanks again Evan and Solomon!!

Al
Review №31

At home expert really took care of me and my family, we had old carpet that had been there for years so we went to there store for help and spoke with JJ he was super helpful and made recommendations based off of my needs. The crew was very polite and always on time and they did quality work! I will definitely use them again for my next project!

Za
Review №32

At Home Expert was an experience that I will never forget! They were beyond professional and very reliable! I had a budget in remodeling my parents living room and bathroom and they Excelled every expectation I had in a timely manner. I definitely will be using them again in ANY remodeling I have for my home and will recommend them to everyone!

sa
Review №33

I got beautiful wood floors installed today. I love it. The guys were quick and focused. They pulled everthing out and put everything back where it belong. At Home Expert Flooring wowd me with their exceptional customer service, flexibility, and quality work. I recommend them.

Tr
Review №34

The combination of skill, knowledge, and variety of products makes this place 5 star! I would highly recommend visiting and seeing what all they have to offer! Thank you so much, I couldnt be happier!

kr
Review №35

Evan and his team are amazing! He brought my ideas to reality and gave me a beautifully updated home! I would definitely use him in the future :)

Je
Review №36

Solomon is so great to work with! I called him about a year later after our floors were put in and he had no problem bringing someone in to correct the issue at no charge. I truly appreciate him.

S
Review №37

I needed advice on some flooring options for a shed project I been working on. I’m a DIY guy and occasionally I run into contractors who absolutely refuse to give out advice without selling me something. No worries. I get it.I called At Home Expert and spoke with Solomon. He was very helpful in answering my questions and steering me toward the best possible option. He was very knowledgeable and set me up with the right option that fit my needs perfectly. Solomon, with At Home Expert, will be the first guy I call the next time I need a professional to install a floor for me.

ji
Review №38

NIce job on our quartz countertops. Price was the best I could find. Follow up was good also.

To
Review №39

Even though they advertise“We have a no hassle 100% complimentary in-home consultation”It’s anything but no hassle. Sales guy tried to use strong arm tactics. When I asked him if this was a free estimate even if I was not willing to commit to signing a contract at the end, he said NO.Absolutely terrible way to do business!

de
Review №40

Very professional staff..the small bathroom has designer detail...Evan and his staff gave me exactly what I visioned...upscale /much needed design and timeless space

Ph
Review №41

We recently used At Home Expert to install 2600 sq feet of carpet and a remodel on our kitchen. Evan was great to work with and very organized. The jobs were completed on time, work was excellent and communication was great.

Je
Review №42

At Home Experts just completed an update of my Master suite and it looks amazing. The crews were all skilled and knowledgeable and easy to work with. Very pleased with the results and enjoying the new space.

el
Review №43

I can’t express enough how impressed I am with At Home Experts professionalism and skill. They were so helpful from start to finish. I hired them to remodel my bathrooms and the end result exceeded my expectations!

Review №44

Good company. We had a quote in 1 day. Help to select the product and a very fast and professional installation. Would use them again!

Br
Review №45

I came here to get the flooring in my bathroom redone. It had alot of water damage due to Harvey. But even with my budget the employees were proompt and very helpful. Decided to get hard maple and the workmanship is superb. Will post photos. Highly recommend.

No
Review №46

At home Expert did an amazing job with the remodel of my house! I’m loving everything from the floors to my new kitchen!! Thank you for making my vision come to life!

Na
Review №47

These guys shot it to me straight from the beginning. The price they quoted me was the price I paid. Quality work at the best price I found. They redid our guest bathroom in 2 days.Would highly recommend.

Be
Review №48

Working with Evan Rousan At Home experts was fantastic Evan help us on selecting our wood floor for our home renovation thanks Evan a complete customer satisfaction Alexander Ocampo

Dw
Review №49

Great job on the wood flooring in our townhouse!

Mr
Review №50

Did a wonderful job installing my new granite countertops, backsplash, and cooktop. Very pleased with the price, quality, and cleanliness of work. Manager Evan and his crew did an excellent job coordinating and communicating with me.

Me
Review №51

Highly recommend at home expert, we were very satisfied with the service and it was very professional.

Ma
Review №52

Great work guys, done as promised and on budget and time. Keep it up!

Aa
Review №53

Great job & Great deals! Will continue to work with them!

Ro
Review №54

Quick and responsive. Flexible and professional.

Wa
Review №55

Love Solomen and his team!

st
Review №56

Great company and Solomon is a great guy

Ha
Review №57

Would definitely use them again!

Ti
Review №58

Great

Da
Review №59

Great home services!!

Hi
Review №60

Expedient, polite & neat

lu
Review №61

Great work

Information
100 Photos
61 Comments
4.9 Rating
  • Address:17504 Northwest Fwy #600, Houston, TX 77065, United States
  • Site:https://athomeexpert.com/
  • Phone:+1 832-990-0077
Categories
  • Bathroom remodeler
  • Flooring store
  • Cabinet maker
  • Carpet installer
  • Carpet store
  • Kitchen remodeler
  • Painter
  • Tile contractor
  • Wood floor installation service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:12–5pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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