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Los Alcatraces Reception Hall
11939 Eastex Freeway Service Rd, Houston, TX 77039, United States
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Los Alcatraces Reception Hall

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ME
Review β„–1

Nicely decorated, great set up t o have party or event. Only problems the AC did not work to cool all the bodiesπŸ₯Ί The parking was adequate shared with other businesses.

Er
Review β„–2

Do not recommend this place and very unprofessional!!! Waiters were very rude to the guest and also would ignore them. Videographer wanted to fight with my uncle over some picture and also made the birthday girl and her friends uncomfortable. Only person that was very nice was the Dj and the security. Horrible!!

Jo
Review β„–3

My daughters quinceanera was perfect. Everything was so beautiful the staff was amazing, bartender was on fire, DJ was representing and a special thanks to mely she answered every question i had from the beginning to the end. I definitely recommend Los Alcatraces!! Thank you πŸ™

An
Review β„–4

Place was beautiful but the AC was not working. Had to leave the event early.

Jo
Review β„–5

I recommend this reception hall to anyone looking for a venue for their event. I had my 65th birthday party here and the decorations were simply beautiful! All of my guest were impressed. This is a beautiful place for any event. Management was so accommodating.

Ja
Review β„–6

I attended a wedding here and the location was absolutely beautiful. The staff was kind and professional, and the drinks were absolutely amazingly. I would definitely recommend this place.

Ju
Review β„–7

The experience there was the best thing ever made me feel like if I was home . The service was the best part honestly I’m going to come back.

St
Review β„–8

It was an amazing,beautiful experience and place I would recommend it to anyone

la
Review β„–9

Beautiful interior design for small to medium special occasions and adequate parking as well

Ma
Review β„–10

The reception hall was amazingly beautiful, the decor was beautiful, the food & staff amazing, clean & very personal.. I would definitely recommend the Los Alcatraces Reception Hall.

Mi
Review β„–11

I have nothing but good things to say about this hall & the management. Rented it for a graduation. The manager (I think her name is Meli) was great from the beginning all the way to the end. She answered all our questions and was very accommodating. She really tried to make the party special. Food & cake were great. The decor they put out for us was very nice. The open bar & their bartenders were awesome.Security outside and also in the parking lot. Overall I had a really great experience here and I would book another event with them.

Ka
Review β„–12

I dont think that I could have had a better experience than the one I had at Los Alcatraces. My wedding was beyond what I could have dreamed of and imagined it to be, and people are still complementing the venue. My coordinator Mariana and Melly were amazing to work with. They wrangled my my bridal party of 20 like a pro, and I couldnt have asked for better. The staff went above and beyond that day as well, stepping in to help with extra things to help the evening go more smoothly. I was so impressed the entire time that I didnt even have a chance to worry. I absolutely owe this to Nelly and her team and the staff who really went all out to make my day perfect!

Ma
Review β„–13

Everything was beautiful but the lady bartender was being very inappropriate with the men at the party

Na
Review β„–14

Great place for our daughters XV! Owners are awesome, understanding and provide great service! I was carefree during our event because the owner took care of all my request quickly! I would give it 10 stars if possible to rate that high!

Lo
Review β„–15

This hall is beautiful!! It’s right off 59 and Aldine mailThe management is very professional and very kind. I just had my reception there in January and Nelly paid very close attention to details. Very organized staff and very polite! The bar was open bar we got to bring in our alcohol and they provide the ice and the bartender. The food was delicious and served in a timely manner. I would definitely recommend this venue to anyone looking to have a beautiful stress free event!!

Ni
Review β„–16

Mariana and her entire team are awesome! Super professional and extremely good at follow-through! They had it all handled and my party turned out amazing! I would recommend them to anyone looking for event planner. They’re seriously the best!!!

Na
Review β„–17

I recently came here for a 15 event. The hall looked clean, the waitress were very nice and the food was good. I like more how the tables were decorated. The only issue is the parking lot. There isnt too much space where cars can park.

Ga
Review β„–18

Very beautiful hall!! The management is very accommodating! They goAbove and beyond for the event! The food was delicious and the service at the bar and the waiters is very professional. I highly recommend!!

Ro
Review β„–19

Very friendly and helpful staff with security inside and in the parking lot very clean and allow you to enjoy yourself

Cr
Review β„–20

Such a wonderful place and gracious staff.....everything turned out beautifully..my daughter really enjoyed herself.. thank you

Ch
Review β„–21

Such a beautiful hall I would recommend to anyone for their special event. Had a great experience with management. Mariana is such a delight!

An
Review β„–22

Very beautiful hall. The food, drinks, entertainment and overall service was amazing. Planning to have my sons 15 here as well. Yes, boys can also have 15s!

Mi
Review β„–23

Melly and her team are amazing I had my daughters XV there last month and they did everything perfect! The food the decor the staff I would highly recommend this place.

De
Review β„–24

Small and off the feeder. Nice decent place. And Taqueria Arandas is next door incase one gets there after 8pm once food is done being served.

Is
Review β„–25

We just celebrated our daughter’s quinceaΓ±era here and everything turned out perfect, the food, the DJ, photographer, servers and management, they were all very helpful and profesional. I would definitely recommend it.

Al
Review β„–26

I have to tell you these people are outstanding I have never ever felt so wonderful about doing business with a company! They were wonderful from the management all the way down to the servers I highly recommend them for any of your needs the place is very clean they know how to do things right! They work with you as far as flexibility with my budget, I was very pleased! My day was unbelievable they made everything happen for me all of the staff to the owner they were very humble and acomadating they made me feel so at home the place is so very spotless I mean it is very clean and organized, if I could go anywhere else again I would certainly go back to this business again. I cant say how much I enjoyed having our wedding with them they were just absolutely wonderful I thank them from the bottom of my heart they made our wedding day so very special!! Thank you melly and your team for all your dedication!!

Gi
Review β„–27

I didnt like it it gets crowded and the dance area is small. In my opinion has bad accommodation.

Le
Review β„–28

I was a guest here and I think a its a small but very nice hall.

He
Review β„–29

Very nice place, my niece had her 15 there.

Va
Review β„–30

I just LOVED THESE PLACE!!! had my quinces and i had it exacly how i want it, it was a dream come true. The owner and everyone on the team its very nice, and kind. Thank you for helping me organized my party, the tables, the CAKE WAS AMAZING, i couldnt ask for a better experience but the one i had. Will never forget these day. Thank you!!!

Is
Review β„–31

This place looks beautiful in pictures but the representatives promise promise but the day of my wedding they said they would have my photo booth last minute day of wedding no show, not enough food, my decorations were dying flowers, they stole my Mexican candy gave my guest only a few, they took first half of money and wouldnt answer my calls it was my last straw when No Photo Booth! Wouldnt recommend it!

La
Review β„–32

Great venue for 300 pplClean and professional staffMelly and mariana are so sweet and a pleasure to work with! I highly recommend this venue!

Ve
Review β„–33

I booked for a 15 and paid in full within 2 weeks of signing contract. The entire process is a nightmare. Before I signed the contract they were very nice and sounded professional. Im very unsatisfied with their management changing options and upgrades I paid for and the way youre treated and spoken to once they pocket your money. Please look elsewhere and do not consider booking your event here. Unfortunately, due to my contract being paid in full I got STUCK because they will not refund a dime. I would much rather spend more $$$ elsewhere where youre respected and valued as a person and your event is also valued and not add so much unnecessary stress, after all some of us single mothers sacrifice our all to make our daughters dream Quince come true, for lousy management to run this type of business is purely pathetic.

Ka
Review β„–34

Good place...wore wrong dancing shoes..warning slippery floors

Ga
Review β„–35

Beautiful hall a bit small. Attend a 15th

As
Review β„–36

Everything Was Amazing Very Nice People Thanks For Making My Special Day A Great One

Ig
Review β„–37

Will not recommend. Had a really bad experience. All I can say is that the people in charge were very disrespectful towards all the guest. Please make an effort to find better options. This one is definetly not worth it. πŸ‘Ž

Ju
Review β„–38

I helped in the procees for a 15th and the entire process was a nightmare once I signed the dotted line on the contract. Before I signed the contract they were very nice and professional. I was very unsatisfied about my entire ordeal which was supposed to be peaches and cream for my princess special day. My suggestions are please look elsewhere before coming here. Unfortunately, due to my contract I got STUCK with having to make the best of my situation. Im sure your money will be and feel worth spending elsewhere. Especially where you are treated professionally.

Zo
Review β„–39

Great place for any event !! friendly and are very helpful. Call them and check them out!

Ad
Review β„–40

I love this place! Everyone is so profesional! From the moment you meet them until its your last day it is just an amazing experience! Very helpful people, my wedding was amazing! I had my event last year in November and it was amazing! My husband loved everything, these people are so well organized! From the moment you begin to choose the colors you and all your details everything is wonderful I loved how they had two tables set up for me in different ways of decor for me to choose from and the food was amazing! The way they plate everything up was beautiful! I loved working with Mely and Mariana they are wonderful people I will so choose this Hall again for another event! Im sorry for who ever had a bad experience here but I dont know could a bad review apear on here. These people are amazing!!

Da
Review β„–41

Great service! Mariana is the best

M
Review β„–42

Security guy is a thug. Someone who is clearly disturbed. Continually harassed and profiled us during the entire event.

Sy
Review β„–43

Nice place to give a party or other social events, good parking lot.

He
Review β„–44

The service was great and the hall was beautiful

Ro
Review β„–45

A.C. need to be fix. Its very hot.

Te
Review β„–46

A really nice setup

Re
Review β„–47

Nice place but a/c not working 🀀

Ro
Review β„–48

Low class management people.The owner is not worthy person.

Br
Review β„–49

Our Class Banquet was there.

La
Review β„–50

Excellent service and beautiful venue.

ce
Review β„–51

Very nice place.

Fu
Review β„–52

Nice place

Ur
Review β„–53

Good place

bu
Review β„–54

Very nice

BL
Review β„–55

Nice place

un
Review β„–56

Best ever

Vi
Review β„–57

Excellent service, I celebrated my daughters fifteenth birthday in January 2021 in this room and I loved the service, very kind, all very well and at a reasonable price, I recommend it 100%

Jo
Review β„–58

This place is good to have a good time with the family

Jo
Review β„–59

Feel good

HO
Review β„–60

Good πŸ‘

De
Review β„–61

The experience was horrible, they promised me something they never gave me, they never edited the video of my daughters at the time of the party, the room decided to sell daisies without my permission to my guests on the day of the 15 of my daughters a lady came screaming that he wanted his video of his daughters party that 6 months ago they did not give it to him, he paid me a hummer and he brought me a bus, but the truth was left unprepared by this service, I thought it would be a special night and it was never made the meal They served well and made a mess.

Ma
Review β„–62

Excellent service .... very professional, helped me with a package that included everything for my daughter xv at a great price !! Everything looked so bien😍 .. the decoration of the elegant super salon. super happy !! My guests really liked !!! I recommend it to the πŸ’―

Ir
Review β„–63

The place is nice but the manager is very arrogant and rude to the guests. After the event we ran thundering our fingers, telling the security officer to take us out as it would when we were collecting all the leftover drinks. I dont know what his intention was about drinks but he didnt want to let us pick everything up. We only receive rudeness from the manager, I do not recommend this place at all while this lady is working there, she has no education. If I could give them zero stars!

Ma
Review β„–64

Very bad service from the room managers during the event. The security harassing the musicians and let them leave quickly. The other ladies even running to people who had 10 minutes to leave. Terrible treatment from the salon

Sa
Review β„–65

Good place, for a medium number of guests. But the kitchen has several details against it since the food was served cold and there was little service staff. However, they can improve.

Ni
Review β„–66

Excellent attencion

Ma
Review β„–67

Very good place I loved.

Ol
Review β„–68

The place is very nice, but to begin with, # 1 design k is for 400 people or more and there is no room for 300. # 2 the food they gave us 2 pieces of meat or even for a taco they reached us they left us without serving us, they began to Serving at 6:30 and 15 by 8:00 they no longer had food and we only opened about 200 people and it was supposed to be 400, # 3 my cousin paid for pizza for the children and they did not give her anything, # 4 the beer and margaritas were free and the margaritas were sold for 5 dollars, my cousin brought almost 40 24 of beer and they said k no longer abia they stole it # 5 they will not let us have bottles of wine something ridiculous, # 6 in the end the manager told us k the partys over, get out now. A waitress brewed a beer for my cousin on her feet, terrible people the k runs the place I dont recommend it or ahunk they pay me to use it and Im sorry for my cousin k tube k apologize to all of us they felt very sorry k are the fault of the They seize the party for the terrible service of these people.

Wi
Review β„–69

If it is magnificent

Co
Review β„–70

It was super good

Ma
Review β„–71

Very nice place, I liked its design, excellent for events

Ma
Review β„–72

Very nice place, for a party

Jo
Review β„–73

Nice, elegant, spacious and highly recommended

Ma
Review β„–74

πŸ™‚πŸ˜ŽπŸ˜

Information
100 Photos
74 Comments
4.1 Rating
  • Address:11939 Eastex Freeway Service Rd, Houston, TX 77039, United States
  • Site:http://losalcatracesreceptionhall.com/?utm_source=gmb&utm_medium=referral
  • Phone:+1 832-744-4739
Categories
  • Banquet hall
Working hours
  • Monday:11am–7pm
  • Tuesday:12–5pm
  • Wednesday:11am–3pm
  • Thursday:Closed
  • Friday:11am–7pm
  • Saturday:11am–7pm
  • Sunday:11am–7pm
Service options
  • Dine-in:No
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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