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Scotts Auto Repair
14117 Memorial Dr unit a, Houston, TX 77043, United States
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Scotts Auto Repair

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Br
Review №1

Scott’s Auto Repair found that Cristian’s left my oil plug loose and my oil leaked out nearly completely. I had a very slow AC leak so they thoughtfully put dye into the AC and asked me to bring it back in a week or two. So today I bring my wife’s car in to get the oil change. These guys do great work and do not try to rip off women nor men. They send a message to your phone if they find anything else needed done so you can say yes or no to each item. I know what to watch out about my car. I will also soon know everything about my wife’s car. This is a warm and honest place to trust your car repairs. I highly recommend this business.

Jo
Review №2

Had a check engine light on my truck that I couldnt diagnose. I had some ideas as to what it could be and shared them with the technical advisor Ryan who was not offended that I sometimes like to work on my vehicle myself. Anyway the part turned out to be the O2 sensor and it was replaced along with a brake flush. Ryan did recommend some services for the future but they were not concerning at the moment. Thanks Scotts Auto for getting my truck in working order!

J
Review №3

Scotts Auto Repair, has serviced my 1999 Toyota 4Runner since I bought it 21yrs ago. Don, at the front counter, is who I always ask to help me. He provides great customer service & pays attention to any maintenance needed for my Vehicle. I appreciate the personal care I get from him. Everyone there is ready to assist and will give you great customer service. Scotts Auto Repair is Trustworthy, in a great location, provides excellent service and I won’t take my cars anywhere else. JM Riley

Ja
Review №4

The staff at Scott’s is always very nice and helpful. They keep you informed of your cars progress. Thank goodness no surprises!

ki
Review №5

I had a flooded car and the engine was hydro locked they ended up replacing the whole engine. We mostly waited on the insurance to get back to us but once they received the new engine they had it ready the next day. The whole team took really good care of my car and as of today I have no issues. Special thank you to Erick for the constant communication! Highly recommend :D

Tr
Review №6

Aaren was superb! I came there to get an inspection done and it only took 20 mins without an appointment! Then I asked him to see if he could change the cabin filter and he did after making sure that he had a filter in stock. He also reset the warning message and showed me how to do it. I will definitely do more business with them all.

Al
Review №7

The best customer service I’ve had In a while! Ryan was great along with all his other co workers! The service was great and quality work! I definitely be back for all my car needs!

Sh
Review №8

4 stars for speed of repair.2 stars for professionalism2 stars for pricingCar was towed to Scott’s by AAA because it was the closest on their list of providers. When they got back to me on needed repair & pricing I felt the pricing was high. I did my homework and priced the part and cost at nearby repair shops. I was correct - a very reputable shop just a couple of miles away could do the same repair for about 40% less. After declining the repair and letting them know I would have someone pick the car up to have repair done elsewhere, someone followed up and negotiated the price bringing the cost of repair down. It was still higher than the other quote, but when the cost of towing and the high priced diagnostic fee were factored in - it made sense to let Scott’s do the repair.The bright side here was that they did have the repair done quickly. If you want the job done quickly and price isn’t a concern you may be happy with Scott’s. As for me, I prefer a reasonable price up front and I really do not want to deal with having to negotiate a price after a day that was already complicated enough.

Ki
Review №9

Scott is extremely knowledgeable as well as personable and totally wants to make sure his customers are completely satisfied. His office staff is very professional and courteous as well. I completely trust Scott’s Auto for all of my repairs!

Fr
Review №10

I couldn’t be happier. I called and asked if they had times to do a registration inspection, and they said yes and for me to bring the car in. I drove over immediately and they got to work immediately. I asked how long it should take and they said it would be ready in about 30 minutes. I did a quick bike ride and 35 minutes later they were calling telling me my car was ready for pick up. Ive been taking my car to Scott’s for years. I highly recommend them.

GA
Review №11

My daughter had the transmission replaced on her vehicle. They cleaned up her car pretty good. Her car works great.

De
Review №12

The service provided by Scotts Auto was amazing. They were professional, diligent, and supportive while dealing with unnecessary red tape in getting final approval for the transmission repairs.I was told by Katy Nissan nothing was wrong with the car (even with the engine light showing); Scotts auto kept working until they found and diagnosed the problem with supporting documentation. Aaron and Big Mike did not disappoint the level of customer service of a top-notch auto shop should provide.I highly recommend them to family and friends. My supervisor, Dr. Ruth Simmons, shared with me, it is key to build good working relationships. Thank you Scott’s Auto for our working relationship!Delphia Esters

Ur
Review №13

Yearly car inspection was professional and efficient. Nice and comfortable waiting area for its customers

Co
Review №14

Friendly professional people, transportation and car washes included they take pictures and list issues. I should have asked for a write-up of specific things that were being done. That was my fault both times pretty good experience except for the money 😓But of course that can be helped all around great experience.

La
Review №15

Took my car in for an inspection; they tended to it right away and were very considerate and professional. Would definitely return here for mechanical services.

Ja
Review №16

The team at Scotts auto was great. They were courteous, professional, and reasonably priced.Hard to find anyone other than the dealership who knows how to handle a VW diesel.Great experience and will be back for any other services needed.

Ga
Review №17

Always cheerful. Always accommodating . This visit was short but having used them in the past for more than service. I do not hesitate to go back.

Jo
Review №18

Thank you for great service. I would definitely recommend Scott’s!

He
Review №19

My experience was excellent! I needed my fuel pump replaced and some diagnostics done, and Rodrick was very informative and courteous, and patient with me. It was a little more than I had anticipated but well worth it, and they were able to get the job done in a matter of hours. There are a few items left to be done on my vehicle, and Ill definitely be taking it back to Scotts Auto Repair!

Ba
Review №20

The staff is very nice and knowledgeable. Some places take advantage of woman talk over their head and try to squeeze more money out of them. Scotts auto repair is not like that. They also have a courtesy service that took me home and picked me back up! There service a 10, Office staff a 10! Price and work a 10! My repair also came with a 3 year warranty!

Wa
Review №21

The guys at Scotts are always very helpful and make sure that what my issues are they are taken care of. They even took pictures to show me. I have been there several times and I would continue to use the services there.

N8
Review №22

Great service and very helpful! Very happy with timeliness and value.

El
Review №23

They went out of their way to make sure I was not inconvenienced and completed the work as promised. Thank you Michael Warnock for being the very best at what you do.

Ev
Review №24

Car was towed to Scott’s by AAA, and within two hours I had a full diagnosis, cost estimate, and approximate time my car would be ready. I also received photo and video evidence of the problems they found. The next day, the team gave my car a full inspection and found a couple of other fixes and repairs they could make, should I prefer. I was sent all the info via text, which is incredibly convenient. I picked up my car about 24 hours after I dropped it off, and it looked, felt and sounded great. Very grateful for the prompt, comprehensive service Scott’s Auto Repair provided. They will be my first choice from here forward.

Cy
Review №25

Quick and professional, but going to be charged a premium with additional and unmentioned fees. $25 for shop supplies on top of a $76 (5w30 not even synthetic) oil change with $25 labor.

Am
Review №26

They fit me in when another mechanic quoted a 3 hour wait, they were so nice and courteous not to mention straight forward. I will definitely be coming here from now on for all of my car service needs!

J
Review №27

Very poor service so far. Went in for a State Inspection but immediately afterwards when trying to start the engine, it would not fire up and threw a bunch of CELs. Pushed back into shop and after a bunch of diagnostics was told alternator was going bad. Saw the output and agreed to swap out alternator. On picking the car up at closing time car is STILL not firing up. Throwing CELs and blowing a fuse repeatedly. They still have the car right now but I’m wondering if something got shorted during inspection causing computer problems. Either way even if they fix the car I won’t be going back..

Ly
Review №28

I got a state inspection at Scott’s, and the staff was quick, friendly and professional. Thank you!

Pa
Review №29

I popped a tire and came here for help. Don was very helpful and cordial. I was given a ride home by one of the technicians. The shop replaced the 2 front tires and did an alignment. It did not cost a fortune. I would recommend this business.

Jo
Review №30

Scott’s service folks immediately knew the source of the water soaking the carpets in the car....clogged sunroof drain! They fixed the issue and dried out the carpets as quickly as possible. A job well done! Thanks

Ke
Review №31

Arren Bunch (who I recommend to ask for) helped me out beyond what I expected. From the moment I called Scott’s Auto Repair Arren was so professional and me being a woman by herself in an unfamiliar city just his voice alone made me feel secure about bringing my car to this repair shop.Upon arrival I was greeted by Don at the front desk and just the overall experience with that was very welcoming.I arrived about 3 hours from closing time. And as I stated, I do not live in Houston. Once I received the diagnostics... I went back to my car and immediately went into a small panic attack because at this point I’m thinking about how willI get around, I hadn’t eaten, and I had to consider finding a ride and a place to stay.Arren Bunch took his time and noticed that I was in a wreck over the situation. In that moment not only was he a mechanic but it felt like a father. He first addressed my emotional state. He did not tell me what I wanted to hear but what I needed to hear. I could tell he was a very very very genuine man. As always there’s a waiting area at most shops and as he calmed me down and BEFORE leaving me to tend to my car he allowed me time to process my thoughts. Mr. Bunch offered me water, a nice clean spacious waiting area to wait. Once I looked up at after he said “wait” he smiled and said, “Ms. Keri you do know you will be going home today.” I couldn’t believe it. He told me to hold on because what I thought would be an overnight job, he confirmed that it would be ready in TWO HOURS! 🙏🏽 AND YES, ARREN DID NOT TELL ONE LIE. I was back in my car by closing time!This post wasn’t meant to bring them business, but to truly display MY PERSONAL APPRECIATION for Scotts Auto Repair. Arren has a gift! And although he may be a mechanic, his gift is truly caring and helping others. So as I sit here in my newly fixed car I couldn’t drive without leaving a review on not just my car but my gratitude for the IMPECCABLE service I received from Arren. Everyone deserves to feel safe and secure when it comes to your livelihood. And Arren went over and beyond to insure that what he and the business had to offer was nothing shorter than amazing.Arren, I will always remember your kindness, your transparency, and your patience.100/100 recommended ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Me
Review №32

Good guys, who do good work, and dont charge you an arm and a leg for it all. You cant ask for much more in a mechanic!

Be
Review №33

Always satisfied at Scott’s. At least a 20 year customer. Even though we moved 3 hours away, still prefer to bring my cars to Scott for repairs.

Ti
Review №34

Timely, courteous, easy. Thanks.Tim

Al
Review №35

The staff at Scott’s were a thorough and knowledgeable group who ensured I would have the beat care as well as my vehicle. They were able to make the necessary repairs as well as identify some additional items that had been overlooked.When I went to pay they were able to include in store coupons to reduce the cost of my repairs. I highly recommend them

Ja
Review №36

Great professionalism and service quick then back on the road. I will never use those 5 min oil change places again. They treat you right and fair!! No need for clippping coupons.... they charge the right price for what you need

Cl
Review №37

The guys at Scotts were very professional and knowledgeable. I thought I was going to need a new motor but they were honest enough to tell me that they could save my existing one. They saved me THOUSANDS!

Ju
Review №38

Great place to take your car. They do good work and they are honest. I will recommend this place to anyone I know.

Ri
Review №39

I can’t say enough about the high level of professionalism displayed! Lowell was awesome! The shop was extraordinarily communicative throughout the entire process and I felt that their assessment of the issues I was having was honest. The entire staff, Roderick in particular, was extremely friendly, courteous and kind. I’m so glad that I found them. I highly recommend.

Cr
Review №40

This place was awesome! I was driving around my neighborhood looking to get my inspection done because it was expiring that day. I got there at approximately 5:30 and they close at 6. They were so courteous and welcoming, even though it was the end of the shift, and immediately got to work on my car. I was able to wait in their very clean and comfortable waiting area that had cold water bottles available (in this heat!). Even the restroom was nice and clean. Certainly glad I stumbled upon this place and will surely be recommending!

De
Review №41

I had a tire quickly going flat and pulled into Scotts. They were so nice and helpful. They put on my spare for me right away....no waiting and wouldnt even let me pay them for their time. I will definitely use this place in the future when I need repairs!

Jo
Review №42

I recently took in my vehicle to be looked at by Big Mike as I have been following him for many years. At his newest location, Scotts Auto Repair, he runs the show with complete professionalism and honesty. The customer experience is what matters and with Mike and his crew, they are second to none. From being greeted by Arren, and then working with Mike and Theo, these guys are fast and efficient. Your vehicle, and peace of mind is in good hands at Scotts Auto Repair.

Jo
Review №43

Friendly, competent. Identified problem and made repairs in a timely manner

Jo
Review №44

Exceptional service and quality of work!

Ev
Review №45

I REALLY wanted to like this place. At face value its a nice looking, local car shop with plenty of employees and a very knowledgeable owner. But my experience here was poor, mired by deceitful automotive industry practices that seem to be present at far too many shops.Went in for an oil change, told them Id leave my car there and to give me a call when they were done. I was clear on needing just an oil change and nothing more. The oil change took 4 AND A HALF HOURS. Normally if a shop is THAT busy, theyll give you a heads up and try to schedule you into a better time.Once I arrived to pick up my car I was presented with a list of recommended repairs, 2 of which stood out like a swollen thumb. Transmission flush and coolant flush, for a total of $400 combined. Now my car was at 65k miles so on paper nothing seems unreasonable. But the transmission in my car was brand new, literally put in by the dealership 6 months prior to that. And the carfax showed the previous owner had a coolant flush done right before trading it in.They were clearly betting on me not having this info. To top it off, they added on an $18 tire rotation I didnt ask for. I cant say I drove off happy.Im not done yet....My 62 year old Mom went here as well to get her oil changed, on top of a pump needing to be replaced. They quoted her 2 hours and 5 hours later her car STILL WASNT READY. On top of that, they recommend literally the exact same coolant and transmission flush to her. But the most egregious thing they did was to her brakes.They told her the brake pads had 3-4mm left and they needed to be changed out shortly. Less than a month went by and my uncle (whos a mechanic) took a look at them and told her the brake pads were beyond 100% worn and she needed new rotors because of the damage the lack of brake pads caused.This is scary for 1 of 2 reasons. 1st reason - they didnt actually check the brakes and recommended getting them replaced anyways. Or 2nd reason - they did check the brakes, they knowingly lied to her about what was left on them and once something catastrophic happened shed go back to them and spend even more money than originally quoted.Like I said, I REALLY wanted to like this shop. But unfortunately it became just another poor mechanic experience. Houston has plenty of shady places wholl overcharge and recommended unnecessary services. Only difference between those places and Scotts?Their storefront is prettier.

ny
Review №46

They were very professional and fixed my car efficiently

Ro
Review №47

Annual inspection took 20 minutes from walking in to leaving, clean, efficient.

Ma
Review №48

I went in during, what seemed to be a very busy time for them, and asked if they could take a look at my tire as I believed there was likely a nail or screw in it. The extremely friendly staff took care of it, immediately. They located the screw, plugged the hole, visually inspected all of my tires, topped all of them up with air and were finished in twenty minutes. Most importantly, they didn’t try to sell me any new tires. The only reason I did not give them the 5th star was that I was surprised by the $20 charge for the service. In my 25 years of driving, I have never paid a penny for the same service. In actuality, I will likely return for other services but they could have ensured that by either not charging for that simple service or by charging $10 or less. Overall though, I had a pleasant experience in a safe, socially-distant, mask-wearing environment.

St
Review №49

They are professional and have great services.

Je
Review №50

Excellent repair of F150 lock after it was broken into by a thief. Very prompt, reasonably priced service - will definitely return!

Le
Review №51

They left a piece of the inside of my car on the floor. Found it in the front passengers side. At least my car runs but why was that not put back properly

Ma
Review №52

State Inspection..fantastic service. Will return.

es
Review №53

Very fast inspection and thorough/professional! Highly recommend!

Ha
Review №54

Scott and his whole auto team were absolutely amazing from start to finish. They were prompt and very informative, they sent explanations about everything they were doing to my vehicle and made sure it was ok to move forward before automatically doing so. Very friendly and reliable, I would strongly recommend them to anyone for their automotive needs!-Hannah

Da
Review №55

Very friendly and professional. Did the job we needed in a timely manner and complete.

Jo
Review №56

Quick State Emission Test

Al
Review №57

Fast and reliable service.

Al
Review №58

I definitely recommend them, a very safe, clean and comfortable place while you wait for your vehicle.

A
Review №59

MUST READ!!!My check engine light came on at approximately 4:10 PM on a FridayI called around and NO Shop was willl to help until the following week. I happened to call Scotts To my amazement they said come in for FREE diagnosis.They took my vehicle in and performed diagnosis. I was extremely concerned this was going to be very expensive given I had California plates and it was on a Friday afternoon.About 35 minutes after they took car in they said my car was ready!!!I was shocked! They said they repaired the problem.Now comes Why Scotts and the team is the BEST!!!They changed me ONLY $48.75!WOW These guys are Experts and HONEST!AMAZING POSITIVE Experience!

Ra
Review №60

After taking my truck to another mechanic shop that quoted me $4,600 for a transmission rebuild, I decided to get a second opinion at this shop which Ive never been to before.If I was to get quoted for the same price and the same issue, I was just going to sell my truck.5 days later(with daily updates) and $3,000 LESS than what the other shop quoted me, which wasnt even a transmission issue btw, my truck is running brand new again!Theyve gained a new customer for all my future service needs.

Na
Review №61

Incredible experience! I’m so happy I brought my car here. I needed a major repair and they completed it very fast! They even detailed my car. I’ve found a reliable repair shop and will continue to use them in the future! Thank you Scott’s Auto Repair! If you’re looking for a reliable and honest mechanic this is the place!

St
Review №62

I originally had a bad experience with one of the service techs. However, the owner (Scott) stepped up and went above and beyond to make things right. Scott knows how to build a great business. Things can go wrong, but its the effort to make things right that sets people apart from others ... and Scott has that customer service mindset.Very happy with the end result and changed to a 5-star review.

Ro
Review №63

They are my go-to for work on my classic bronco. Extremely customer oriented - they have delivered parts, picked me up or dropped me off, brought me in garage to show me the problem. They are trustworthy and stand behind their work.

Do
Review №64

I have tried these people several times over the last 2+ years hoping that they would improve, but they never do. I thought that it would be better when the new owner took over, but I was wrong.Sloppy, stupid mistakes.

Ch
Review №65

Scott’s auto repair services was second to none! Mr. Lowell Wilson was very nice and give a lot attention to every customer that arrive and answered every question that was ask with all honesty! I will be coming to Scott’s every time I have any issues with my vehicle! Thank you to Scott’s Auto Repair!!!!!

Lo
Review №66

Don, lowell and rodrick very professional!! Very detailed and knowledgeable! Ill be back!

Ke
Review №67

I have received excellent service with Scotts since my last auto repair closed. I have been very happy with all the services I have received from them over the past couple of years

St
Review №68

Scott and team always take good care of me and my family. They are customer minded, with fair prices and honest service. My brother has used them for many years and I’m grateful that he recommended them to me a few years ago.

La
Review №69

Extremely nice and friendly. Came in for oil change and they showed me my brake fluid had broken down. They also restored my headlights. I was also taken to and from my job. Would highly recommend.

Wh
Review №70

Very nice and professional service!

Ma
Review №71

Quickly identified a problem with a tire (embedded nail) and repaired it in 20 minutes with pressure checked on all ties. Professional, friendly and knowledgeable service. Highly recommend.

Ri
Review №72

As usual, the service was excellent. I had the regular six-month oil change and summer travel checkup and maintenance on my 2011 Subaru Forester. It was a nice low price of $158. They set my mind at ease that nothing was wrong on the car, and they didnt try to find some bogus repair for me to spend loads of money, like other auto shops do.

Ja
Review №73

I appreciate that they alert me to other issues that may be coming since I drive an older car. They are always very nice and knowledgeable.

Ar
Review №74

Excellent service. Kept up to date on all work BEFORE the cost incurred. Friendly to work with and highly qualified.

Ro
Review №75

Great crew and great service! Very honest and won’t push a sale on you for something you don’t need. I’d recommend to anyone!

Gr
Review №76

Scott’s did a great job quickly and for a fair price. I will use them again.

R.
Review №77

They personalize the service and take care of your vehicle - give them a try and you wont be sorry - have been doing business with them for many years and never a bad experience they truly do take care of their customers

Be
Review №78

Johnathon was our Service Adviser. The diligent high level of customer care he provided is much appreciated. He is extremely professional and provided us with overall ‘White Glove’ Customer Service experience. My family will be back with any automotive needs. Thank you!

Sa
Review №79

Extremely helpful and nice! I went in for a state inspection and they took care of it super fast and had a great place to sit and wait. Will definitely be back!

An
Review №80

Scott’s auto repair and Lowell went above and beyond to help me. They provided wonderful help in getting new tires and alignment including texting me a quote before the work started and coordinating a drop off time (which I find extremely convenient to text) and offering me a ride home or a loaner after I dropped it off. They care about their customers and it is clear. Great auto shop that makes your life easier in today’s busy world. Highly recommend!

Al
Review №81

Scott’s Auto Repair is a customer-oriented auto shop. They do thorough work and are sure to explain well anything they think needs to be done. Plus, every single employee I’ve worked with here has been so kind! I would recommend Scott’s Auto Repair to anyone!

St
Review №82

My wife and I just moved back from Denver, thus we had to get TX state inspections for the registration process. The process was quick, courteous a professional! Great experience!

Ha
Review №83

I was referred to Scott’s Automotive by my daughter who always spoke highly of their service and I must say they do have the best service..fast, friendly atmosphere and knowledgeable (talk to you in layman’s terms)

Er
Review №84

The business is all of this and I appreciate everything that was done and also I will be coming back if something else comes about. Thank you for your services.

Th
Review №85

I dropped off my car for an engine light. The owner me home then drop off my car to my home when they were done. This is great service.

Gr
Review №86

Excellent team, this is my new go-to for mechanics

br
Review №87

Very helpful and informative!

Ch
Review №88

I was referred to Scotts Auto by a close friends father, and since then I have never been elsewhere for repairs, or regular maintenance. Scotts Auto Repair has been a blessing for me. The customer service is outstanding! When I walk in the door everyone greets me and knows me by my name. Scotts auto will go out of their way to make sure you are taken care of! When I take my car there, I feel like I am taking it to someone in my family, who I know will do what is best for me and not take advantage of me. Terrence has been amazing on my last few visits. I feel like he treats me as if I were his own daughter, and has bent over backwards for me on several occasions to make sure that I am safe on the road. Scotts Auto wont give up on a finicky car. Like good mechanics, they will work on a problem until it is fixed, and sometimes even absorb the cost. I highly refer Scotts Auto! They are almost too good to be true, and in this day and age, they are the diamond in the rough of auto mechanics.

Ma
Review №89

Had a hanging splash guard so I took it in and it was fixed in less than 10mins. Look for Lowell Wilson, dude was nice and honest. Oh yeah and they didnt charge for it too 👌

Ti
Review №90

Scott runs an honest, straight shooting repair shop. He always treated me well and took care of me when I was in my old beater car. Id highly recommend him for any work you need done. Hes so good, Id drive clear across town just so my car would be worked on by Scott and his crew.

Je
Review №91

I had a flat tire this morning my friend and I couldnt get my tire off and a break light out. They helped me quickly no words exchanged and no charges. For a gal in distress, their service truly brightened my morning! If their major repair work matches their customer service, Ill say youll be in good hands!

Ta
Review №92

I got an inspection and they were very courteous, helpful and prompt. It only took about 10 minutes.

ro
Review №93

Well I was changed 600.00 for spark plugs I have called around and boy was it chear idk but I think it was a very poor experience oh! And a course I was given a paper saying I need things that was put on a day earlier and was told oh my tech was being lazy when I addressed the issue very poor indeed and I used to work as a state inspector smh!

RW
Review №94

Once again, had a great repair experience with Scotts. These guys always give me an accurate diagnosis along with a realistic expectation of the cost. Theres never any surprises from Scotts.Thanks guys for helping me keep the old truck on the road for yet another year!

Gl
Review №95

For the second time now, I am pleased that the team at Scotts Auto Repair allowed to bring in my vehicle immediately and they repaired it while I waited. I had to wait 3.5 hours for some major repairs but, it was worth it. I always appreciate the way that ERIK and DON communicate about the OPTIONS and costs of the repairs. I will continue to use this shop and I HIGHLY RECOMMEND it. They also offer AAA discounts.

Ca
Review №96

DO NOT TAKE YOUR CAR HERE! Liars, crooks. If I could give no stars I would. First they told me they could fix my car for $3,000 then they told me $4,000 then the guy calls me back and says $10,000 for a whole new engine. We finally come to an agreement after them still swindling me $4757, I would take my car away from there but it wont even start ... when I brought them the money they said $2,000 to get the car started and it will be ready in a week, two weeks Max, then if I see that the car is running good I will give them the remaining balance...I paid $2000, called a week later after I had already given them $2000, just to ask how it was going and they said it wasnt even started yet because I owe them more money. So now they want $1,000 more just to supposedly get the car started, then I have to wait another 2 weeks...supposedly...I doubt the car will even be ready by then. These guys are cheaters, crooks, and liars. Especially if youre a woman like myself. Tell you one price and then when you get the car there, theyll tell you a different price once its stuck there. I feel so helpless and Im just stuck here with a 10 year old son by myself, single mother and still no car. And now I hear from all these other people that when you leave with the car all kinds of other things will start going wrong with it. Ill keep you updated on if I even get my car back or when. My car is a 2015 Chrysler 300, with only 27,000 miles on it, and as of right now I have no car because they have it just sitting out there, in the burning sun on their dirty dusty gravel along side a bunch of dirty ashy broken cars in the sun.

An
Review №97

Clean, pleasant waiting room. Polite, patient staff. Nice modern facilities.

Ca
Review №98

I have been going here since I moved to Houston and let me just say I am going to miss this place! i have never been more happy with any auto repair shop! Scotts is amazing and his team is just as great I am moving from Tx but they will always make sure they find the right problem to fix it and even if they no they made a mistake they always go above and beyond to fix it! I am very please with there work and again will miss having the security of knowing my cars are in good hands! Thanks for everything guys!

Ha
Review №99

State inspection

wi
Review №100

PLEASE READ FOR YOUR OWN SAKE.To see photos you must be in the google map on a browser looking, then click photos.Im a 30 year old male, with my wits mostly about me. I went in for a simple inspection, dropped my car, and walked to a friends house a few hundred yards away.I get a text message shortly thereafter, See first photo. Two filters, engine...kinda dirty...ok...Second photo...a filthy cabin filter, with a leaf in it mind you. I respond with no, that I would not like him to do that.No big deal, he doesnt. I return to pick up my car, and immediately go look at my cabin filter.A. It is only mildly dirty, not anywhere near as dark as pictured.B. It is a completely different filter.At this point I am concerned and go to save the photos this individual has sent me, as they were taken on an iPhone the timestamp is saved. When I save them to my phone, clear as day like in the pictures, one is 10:55 a.m., and the other where it is actually my filter is 2:52 p.m. (THE CORRECT TIME OF THE INSPECTION.)The last two photos, of the cleaner cabin filter, are actually what is in my car, before and after the inspection. It is a completely different architecture, the ridges do not come to a point, as mine square off/flattened ridges.While I said no and walked away because I knew better, the chances of something, anything similar to this are going to be high. Likely even higher if you are a female, unfortunately. I went in for something simple because you cant really mess it up, but after something like this, would NEVER go for anything remotely serious.Thanks for reading and looking!Technology will be the death of you.

Information
19 Photos
100 Comments
4.5 Rating
  • Address:14117 Memorial Dr unit a, Houston, TX 77043, United States
  • Site:https://scottsautorepair.com/
  • Phone:+1 281-497-1900
Categories
  • Auto repair shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–4pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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