I had a great experience after having visited over 10 dealerships and looked at various cars. The car I was initially looking at brought me to this location (8526 North Fwy), but my service/ salesman Julian L. kept my business. He was helping me along the way even when I wasnt at the dealership. He was able to go look at cars for me and sent pics for me to view. I was able to find the perfect car for myself and I was able to purchase a second vehicle as well because of their lower prices. I would definitely go back and specifically request Julian again!

Héctor, Jay, and Justin made my experience buying my first car great! I love my car and would recommend coming here!

Cornell worked well with me. Clearly explaining every step of the buying process, while understanding my situation. The goals I had for this experience were not only met but exceeded. Unlike other dealerships I felt heard and appreciate the excellent customer service.

Good overall purchasing experience. I dealt with Chris T about a year ago when I purchased my truck, so naturally I came back to do business with him. He referred me to Mo, and together with Fred (manager) and George (finance) we put another deal together quickly and without pains. We absolutely love the car and even if it needed a few minor things done after and I had to return, Im more than happy to see that they care to look after you even after delivery. Very ethical.

First time buyer at AutoNation and I will definitely go back in the future. Alan Wade was my salesman. He made the buying process easy and he was super professional through every step. Thank you so much for a great experience!!

Never have I experienced a smoother process than AutoNation Houston. Working with Marisol, Chris and Juan made it all so easy! Woohoo, new ( to me) car!

BRUNO was simply outstanding. From the beginning he did everything he could for us to find our perfect car. He was very patient and allowed us to test drive multiple cars. If youre looking to buy a car BRUNO is the guy to go. Thank you very much for everything BRUNO.

Didn’t end up getting a deal done, but Mike Mosby was very helpful through the whole experience. He was personable and keeps you up to date on everything that goes on. Also very reliable and committed to getting you in a vehicle.

Mohamed was fabulous, very responsive with phone calls and text…as I made an out of state purchase. The finance team made everything easy and coordinated transport of vehicle from TX to CA. Perhaps most noteworthy was the high level of prompt responsiveness, communication, and ease of purchase. Many thanks to all!

Mark and Jon were a pleasure to work with. Very professional and accommodating. Smooth process. Good value for trade-in. Will be back next time for sure.

Clara Madrid and Balal Rauf from the 13800 Gulf Freeway location in Houston, TX are not the ordinary car dealers, they are the EXTRAORDINARY!I just sold my vehicle to this dealership, and the transaction went smoothly in a friendly atmosphere. By far, my best car dealing experience ever, I felt valued as a customer. They are extremely thorough, outstanding communication skills and I will be delighted to recommend! You guys rock!

Cornell made purchasing my new vehicle easy. I’m past cases I would spend hours if not most of the day at the dealership haggling with pricing and expectations. I was in and out of the dealership within 3 hours with the finance and signatures done. I did however have to leave the new vehicle to get some new tires installed, but was able to come and get the vehicle the next week. Kind of a bummer but they got everything taken care of for me.

My experience was great! I wouldn’t ask for better.Chris was very friendly and cooperative. He tried his best to make sure to earn my business in a very professional, clear, honest, and most importantly “not pushy” way. Your dealership was the first to visit to search for best selling price, however Chris’s way when dealing with the customer, makes all the difference for me at least. I highly consider the customer service when taking decisions. So thank you AutoNation for making my first time selling car a nice & smooth experience.Not to mention Jonathan. He was also very nice especially when I visit the second time to pickup some car stickers that I forgot. He was very cooperative.

Came to AutoNation USA Houston to sell my 2015 Subaru Forester. Chris and Jonathan were extremely accommodating and friendly. Quickly gave an appraisal for the vehicle and were very efficient in processing the paperwork. Only thing stopping me from leaving with a vehicle is the one I want isnt currently available. Will definitely return to this dealership.

Cornell was absolutely great and patient! My husband spoke with him over the phone before we went to purchase the truck. He walked us through the process and made it very easy and simple for us. He is a very knowledgeable car salesman and made us feel comfortable unlike some salesmen that fast talk you while trying to mess you over. We will be purchasing another car from him soon for our son. Thank you so much Cornell you were awesome!

We went to the location at 45 north fwy. Chris T. was awesome. Everything was short and sweet. Really nice chill guy and helped us stay within the budget we wanted to sell at. Will def be back whenever we’re ready to buy again.

I did an online inquiry about a vehicle at AutoNation US Houston and I met the salesman Mike Mosby. Mike start the conversation off with a joke stating that he was a salesman, we cracked up laughing and we started to look for the vehicle that I wanted to look at. After about 2 1/2 hours looking around we didn’t get the car that I initially wanted but Mike did not stop there he continued helping me find a car that would suit my needs. The next day Mike did a follow up call with me and said hey I think I found a car for you sent me over the details of the vehicle and I would be interested in coming to look at the vehicle so the day after work I went to look at the vehicle and fell in love with it it was perfect for me it was perfect for the fitting for my dog and it was very spacious I walked away with a 2015 Nissan and I love it not only did Mike sell me an awesome car but he showed professionalism in his work! Thank you Mike Mosby!

Must ask for Cornell!! He went out of his to make sure that I got in a ride I was satisfied with.. Him and the whole AutoNation team are absolutely outstanding!!

My experience was amazing . Mr. Mike Mosby is very professional and kind. He makes sure scything goes smoothly. He tries his best to make you comfortable and abs sell you a nice car . So shot out to Mr.Mike Mosby for being so helpful and salesmen.

Mark Wade helped me with excellent service to sell my truck quick with no problems. I recommend him to anyone to make your dealership experience perfect

My husband and I decided to sell one of our vehicles. We tried several locations via the internet, and AutoNation made the best offer. I met with Jonathan and he processed the sale of our car. The process was easy and we are satisfied with the results. If you want to sell your vehicle, give them the opportunity. You might be pleasantly surprised.

Mo was super helpful. He was easy to work with and made sure we got a good deal when buying our car. He was pleasant, quick and not pushy. Highly recommend working with Mo if you end up buying a car here!

CORNELL was just simply amazing, he helped me from beginning to end. He went to other automation locations to pick up cars to bring them back for me to test drive, he was honest, hard working and dedicated from the beginning. He didn’t give me the run around or false numbers, when I asked about other things he assured me he would have me taken care of. He was a man of his word. Also a major plus, he was never a pushy salesmen the ball was always in my court once he gave me my options.

Mike Mosby was the best! He took his time to make sure I had the best experience in car shopping, and he made sure my car needs were met and I’m satisfied with the purchase.

I liked the way they wanted to know what you want and always kept you in the loop in whats going on. Great experience!! Make sure to see Mike Mosby #Autonation

Cornell was the greatest salesman I ever worked with not to mention the dealership as a whole everything ran smooth I will definitely recommend to this great dealership

Didn’t know what to expect and went to just check out a car. I worked with Zo who was GREAT. He even suggested a vehicle that I almost purchased that I had not considered. He was friendly, knowledgeable and advocated for me during the buying process and helped me get a little more on my trade. Go see Zo!

I’m Very Thankful & Extremely Appreciative Of Mike Mosby, The Process Was Very Simple & One Thing For Sure I have never received this much help in my life so I just wanted to say thank you, and everyone was so nice from the beginning until the endEXTREMELY GRATEFUL ***0609*** (Insider) lol

MIKE MOSBY !! Hands down Certified down to earth sales rep !!! He bought our car for the best price out there and got us exactly what we needed !! Awesome experience Overall ! I would give more stars if I could !

Customer Service was great. Knowledgeable sales associates in every category of the service they provide. Eric and Joe were essential in the experience that I had there. Everything moved smoothly from the beginning all the way to me leaving with my new car. Awesome job guys, thanks so much.

It is a Great Gift! We purchased a Mercedes Benz from Mr. Gonzalez and he replaced a lot of old parts on the vehicle include oil change, air filter and air condition freon add on etc. And he didn’t charge us for any of those, which is a great gift for us! All of this is because of Mr. Gonzalez’s excellent good service for my family from AutoNation. We really appreciate that!

Mike Mosby was an excellent help in the purchase of my new Honda. He was very personable, helpful, and hard working. Based on the experience I had, he seemed to be by far the best employee there.

I received a fair offer for my vehicle. Jonathan handled the process and it was relatively quick. I am happy with the results. I recommend anyone looking to sell a car give AutoNation a chance.

I have several people to shout out on a very positive note !Jacquelyn is the sweetest and most helpful guest service member that Ive spoken to at a dealership !Justin who is the sales manager, he has the best energy and absolutely strives to be there for the guests in his dealership. I watched him be all over the place and get things done with ease and making things so easy.Mo who was my sales person, he was kind, understanding, reassuring, comforting and all the other things you would want in a sales person. Not pushy and thats important to me.George the finance manager was awesome, funny and had me in and out quick ! He reassuringly explained everything I needed to know and pushed for what I wanted !Its AutoNation USA for me !!!

Mark Wade made the selling process fast and easy. Definitely recommend AutoNation USA, and ask for Mark!

Really easy transaction really really please with everything. Thanks to Mark Wade

Iam beyond happy with my decision going with AutoNation USA!!!!! after having bad luck with other car dealerships Car salesman Mike Mosby went over and beyond the expectation of customer service to make sure I got the vehicle I was looking for thank you all for making my experience rememberable I will surly come back in the future!!!!!

Had an amazing experience with Marisol! She was very patient with me as a first time buyer, made me as comfortable as could be. She showed me my options & answered all my questions!

If you are in search for your next luxury car go see AARON, he’s knowledgeable about the cars and made it an excellent buying experience. In a little over 4 hours I was financed, had upgraded my insurance, and was driving home in my new to me Mercedes GLK 350.

Mo was the best sale man! He really helped me through my experience on buying a Tesla! When I had questions or concerns he went through it thoroughly with me and made sure I left happy. Not pushy at all, let me express my concerns and was attentive to us! I recommend him to everyone! Thank you Mo for EVERYTHING! YOUR THE BEST!

Hands down one of the best car-buying experiences I’ve ever had. Mike Mosby was my salesman and I was very surprised with his world class service and attention to detail. He told me it was his first week there and I can’t emphasize how at ease I felt working with him. If you’re looking for a car, go see him! Ask for Mike Mosby

Mark Wade was outstanding in helping me out i really appreciate it.

Tony Figueroa was polite, professional and quick! He made the whole process very enjoyable. No arguing, haggling or badgering! If you want a quick, transparent and stress free car buying experience, go visit my GUY at AutoNation USA Houston!

Mark Wade was an absolute pleasure to work with. A very straight forward individual. Not once did I get the idea that he was trying to mess around or lowball me on my vehicle. The whole process took about an hour and he kept me informed through it all. I recommend him and this dealership for all car buying/selling needs. Retain this gentleman or promote if possible.

Worst buying experience my son travel 4 hours to buy a car from them. They know he was coming because he was on the phone all week to make sure he has everything he needed since we were coming so far. Got there the car wasnt ready, wasnt clean, inspected. Waited all day got 3/4 of the was home car started making a sound. Call Justin was told 2 days later we could take it to BMW autonation for them to check. Was told we had to wait for warranty to come up in system. Took 10 days finally took car in waited another 3 weeks to be told warranty company wouldnt approve work, cost too much. Call Justin said he could trade out if we found another car. Found a car Ford autonation Justin took his sweet time with paper work costing my so to loose the car. Now mind you my son has been ubering to work all this time.Ive been getting up 2:30 am to pick him up from work, Im 61. Now Justin said in order for him to refund our down payment we have to bring the car back to Houston, which we did, Justin again had no paper work done to close out the deal, after wasting our time told my son it would take 2 weeks for him to get his money back. What the heck does he expect him to do, Uber 2 more weeks to work. JUSTIN JUST DOESNT SERN TO GIVE A DARN ABOUT THE INCONVENIENCE HES COSTING US. WORST EXPERENCE EVER.

Cornell was great. Service was amazing I was able to come in and find a vehicle with excellent help. All my question were taking care of. If you stop my autonation and need to purchase a vehicle ask for Cornell you want be disappointed

Mark Wade was INCREDIBLE. He was fast, understanding, and extremely respectful throughout the entire process. Extremely satisfied with my service at AutoNation USA Houston!

As anyone knows buying a used car right now is not easy. That said it could be even more difficult trying to search statewide and end up knowing you might have to drive to another city to find the right one. Well I have to say I had an incredible experience with AutoNation Houston. I was in the position where I had to drive more than 2 hrs to find the right car and AutoNation had it. Not only did the may the whole process smooth and easy with the trade-in and purchase it was actually a enjoyable experience. I would like to give a big shout-out to my sales rep Hector Andrade for playing big role in experience!

Cornell is the guy that will get your deal done!!!! I came in with thought of buying a vehicle but did not have any certain vehicle in mind. He took time to show me the inventory and options. Cant believe I got out with a good interest rate and a very clean vehicle. Thank you again from the Bustamento Family!!!!

I got my dreem car from Mo he is awesome thanks a lot Mo

Jonathan was very helpful in the selling process, and made it easy to sell my car. Thank you.

I purchased a vehicle from Autonation, everything went smooth and easy. The salesman Cornell Lindsey was amazing, he took his time helping find an affordable vehicle. He walked me through the entire process and made my car buying experience very easy… I love Autonation

Mark wade was a great staff, & he help me.

I needed to sell my car and wasnt having luck selling it myself. I went to AutoNation and they were very friendly and helpful. Chris helped me understand everything and provided a generous offer for my car. I highly recommend visiting them when you need to sell your car.

EVERYONE in this place that i came in contact with directly or indirect has 10 star service. My credit isnt the best, but they made sure i got what i wanted and cheaper monthly payments than i asked for. Emanuel Deleon was our car salesman and he was great step by step. Even the sweet lady we signed all of our paper work with Ms. Teresa was wonderful with service. THANK YOU ALL SO MUCH FOR THE LOVE!

Sold me a truck that needs the engine replaced. Do not buy a car from here! If it were possible to give a zero star rating, I would.

Never had an salesman drive us to pick up another car from neighboring Dealership to purchase it. Cesar went beyond what the norm is an especially being this was on an cheaper used car. Top notch salesman willing to make sure you have the best experience you can on your purchase.

I really enjoyed the experience, Jhan was the best! He made everything so smooth from the moment I inquired about the vehicle online. He was super helpful and transparent about everything. Also s/o to Brooks for picking the car up and making sure it was ready for me to drive off with no worries! Both of those guys made this a great process. I would DEFINITELY recommend this place if you want a hassle free experience with purchasing a car.

Ask for Chris Tansiongco!! He made the process of selling my car extremely easy. I was in and out within 30 minutes with a fair trade value of my car. I recommend this place to anyone selling/buying a car.

Great place to get a vehicle, I am a first time buyer and Mike made the process so smooth and easy for me. Ask for Mike Mosby, he has great customer service and got me a bomb deal.

Cornell was a great sellsman helping find my car

Tony was my car salesman! He’s awesome! He was kind, friendly, hard working to help me get what I wanted, and mostly he was patient! Thank you Tony!

Cornell and Caesar definitely hooked us up, went above and beyond to make sure we left with the right car for the best deal.

What a sorry outfit!Found a vehicle in their inventory, inquired some, after Email exchange and phone calls, was offered by the dealer at 21:00 yesterday via Email an appointment for today 11:15 to test drive, which I accepted within 5 minutes. (and planned to close the deal if no surprises, as the car had everything I wanted). Arrive at 11:15 sharp at the dealership. Had to wait 20 minutes with no information, and then the surprise I got: I was told that the car sold yesterday evening and that this is normal. But they claimed to have something else. So waited another 30 min just to be shown the something else that was 30% more expensive, higher milage, and less well equipped. Nobody is going to give me the 3 hours of my life back that I wasted on these shills. NEVER EVER AGAIN. Stay away.

This was one of the best experiences and visit to a car dealership in a couple of years. I previously went to a different Autonation and was told I couldn’t be helped. Came in this location and ran into Cornelius and my guy was the blessing I needed run across. Got me into something legit that could see myself riding in with no hassle. He was professional and the wait was not long at all. Then to top it off my finance consultant Rodney was on top of his game as well.Great visit will refer to deal with these guys!

Great service. I got the car I wanted

I had a wonderful experience George is the best finance associate I ever dealt with and Mrs. Teresa wow!! Where do I start shes the sweetest most loving person Ive ever met she must have magic in those fingers I was approved in a matter of minutes.. I must admit this is truly the GREATEST DEALERSHIP ON EARTH 🌎 hands down!!!

Had a great experience while searching for a car at this location. Ivan Mares helped me through the process of searching for a vehicle and made it a great car buying experience.

Mr. Fred Hill helped me buy my first car, 2017 nissan titan, and I absolutely love it! He was very helpful and had some of the best customer service Ive had.

Cornell was a EXTREMELY big help getting my sister Katrina get into car. He worked well and got us in and out. he even went the extra mile in going to get a vehicle at another automation for us ! 10/10 definitely recommend. ask for him when you come.

Bruno was great!! I honestly recommend everyone to come purchase a car with him! His whole team helped me out and made getting my car possible!

Mo did a very good job taking care of my needs! Made sure we were happy, will definitely recommend to my friends!

Chris T did a great job appraising my BMW 5-Series and we came to an agreement on the price and everything went smooth! Outstanding service! Appreciate it very much!

Marisol took care of us helping us get a great deal. Would recommend!

Cornell, thank you so much for helping me buy my first car!! Everything was so quick and thorough!! 10/10 would recommend!!

Let give a shout out to Alan my man at Autonation.. Thank you for putting up with my son and I ..Keep having the personality you have and the patience.. Thank you again from the Chatman’s..

I had a good experience. Jonathan was very professional and friendly. He showed great attitude and willingness to help me throughout the process and explained every step. I would recommend this place to my friends.

Mo is a great salesman he was very patient with us. I recommend him to any buyers.

Came into AutoNation USA Houston and Chris Tansiongco helped us out in purchasing our vehicle. He made the process incredibly painless and got us the most money for our vehicle. Selling a vehicle? Ask for Chris. He had us in and out quickly and had us laughing through the process. Best dealership experience I have had.

Great experience went in there first time to get a car Mike was the guy he helped us get the camry..Lookout for mike mosby when you go to get a car!!

Mo is very good and friendly

Worst dealership in the country! They hide behind the pink frames and a supposedly reputable name, but the fact is that they sell lemons and call them certified! Save time, energy, frustration and money and go elsewhere, you wont regret it! They scammed us into a 2018 vehicle with NOA/C!?!?!? In Houston?? Who does that?? Then, didnt honor the warranty that we bought!?? Then, TRIED to blame us AND make us have a $1500 out of pocket expense to fix it?!? Thank A.Morales and J. Sotomayor! Unprofessional, uncaring, unapologetically low-down crooks! FACTS. Too bad Zero stars is not an option!

I purchased a Jeep Compass. Cornell had the car ready. I felt like they were straight forward and honest. I was happy with my experience.

Awesome experience, Jhan was my salesman and he was amazing. He was quick, and professional. I would highly recommend anyone seeking a vehicle to come here and ask for Jhan you will not be disappointed with his service.

About a week ago I went in to request an appraisal on my vehicle. The employees in the front were friendly and directed me to Chris Tansiognco. I informed Chris I was interested in appraising my vehicle. The first question he asked was if I wanted to trade in or sale. I informed him if I found something I would trade in, if not I would sale depending on how much is offered. He then looked annoyed and asked me again if I wanted to sale of trade in. I then again replied with the same response. He then told me “look if you don’t sale I don’t get paid”. I was shocked with his response and told him I would come back. He told me we can talk to his manager for the trade in as I was walking away.I left upset because I was ready to get into something else. For anyone who is looking for a trade in or to sale their vehicle I recommend the AutoNation Chrysler Dodge Jeep RAM in Spring. That same day after I left this location I went to the AutoNation Chrysler Dodge Jeep RAM in Spring and my business was valued there. I got a new vehicle that same day. Ask for Cesar!

Honestly, I am highly disappointed in this dealership. This was my first car buying experience and it was nothing short of stressful and an awful experience. After spending a total of 12 hours sitting there, wasting valuable time, I was told I could only finance a car through the dealership… even through I had a check from my bank to buy the car outright. It made no sense. As a young female, I felt totally taken advantage of during this sales process. This entire process was very discouraging and I will not recommend this dealership to anyone.

Pretty straight forward process. Chris was very motivated to make the process a smooth one. Compromised with the price to get me a great deal! If youre in the market to trade your vehicle, autonation offers a very competitive number!

Wade was so friendly, helpful and accommodating to us when we went to Autonation to buy a replacement for my totaled car. He made the experience stress free (we even laughed a lot) and we really enjoyed talking with him as well. Thank you. Go see Wade!!

Bruno Moreno really good sales men to buy with really helpful and comprehensive gives good info on cars/trucks

Mo did a greet Job he knows everything about cars and financié go ask for him will put you in the ríght car and greet payment.

We had such a great experience! Mo was a pleasure to work with, personable and not pushy. There is no wonder why he is 1# on the sales leader board! Plus he is easy on the eyes so even if it takes a while you get a great deal and some eye candy. 😉

My wife and I were looking to purchase a pre-owned car for our son and found a Nissan Sentra on the AutoNation Houston website. We looked at all the photos, researched the vehicle history, reviewed the CarFax report and scheduled a test drive for the next morning, all from their website. Their website is well designed and very easy to use.We met with salesman Mike Mosby at the North Houston location and from that point the process was smooth and seamless. Mike answered all of our questions and thoroughly explained everything that we needed to do.Mike made the entire experience enjoyable and easy. No pressure, no stress, nothing but positive interaction.I highly recommend AutoNation for your vehicle needs and recommend that you ask for Mike Mosby at the North Houston location. Mike will make your car buying experience a pleasure.

Great experience selling my car. Chris Tansiongco and Jonathan Garza were very helpful and made the car selling process quick and easy. Highly recommend!

This is the second time Chris T. has helped me. His customer service is superb, he has good personality and genuinely wants to help his customers! I recommend finding Chris when visiting AutoNation dealerships.

Ivan was my sales person and he helped me out and got me rolling in a vehicle that i love! HIGHLY RECOMMEND!

This Sales team works hard.The entire staff made it easy to appreciate what good service is really about.This is the second car Ive purchased from Auto Nation.It seems easier and quicker the second time around.Special thanks to Eric.You gotta seek him out, you wont be disappointed !

My salesman MO really made my deal work and got me the car that I wanted. Highly recommend him if you’re looking for a vehicle.

Even when it comes to purchasing out of state Mo and all management made my experience fast and easy. Highly recommended!

Cornell was awesome!!!. He was able to answer all questions that we had, and would definitely do business with him again,

Mo is the guy to go to. He made things so stress free for us getting our new car. Highly highly recommend him, if you’re looking to get a new car. He is a great asset to this business. 🙂