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Auto Care Unlimited
12600 Briar Forest Dr, Houston, TX 77077, United States
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Auto Care Unlimited

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As
Review №1

I was recommended to this place by a friend, they had been going here for years and always left satisfied, never any issues. I have to say that has always been my experience as well. Taylor especially is the best!! He is extremely informative, kind, and always takes the time to explain everything in detail to me. I never leave feeling ripped off like other places I’ve been to. I highly recommend going here, you will not be disappointed. Thank you Auto Care for always taking care of me.

ni
Review №2

I put about 150-200 miles daily on my e90 for work, with that being said it’s hard finding a decent mechanic with good turn around times and not only that but they have very knowledgeable staff.They have done my battery, power steering, rack and pinion, and recently fixed an oil leak. Car is running great now. Will be bringing my other cars here in the future.Fair pricing compared to other shops.Staff works with you and they are very kind def recommend.

Br
Review №3

Great customer service! Taylor, who answers most of your questions, was very friendly, respectful, energetic and knowledgeable. I believe the pricing is fair. Work was timely and quality.

Jo
Review №4

Taylor diagnosed the issue very quickly and got it turned around for a price I was happy with before the morning was even over. I will definitely be back!

Ka
Review №5

I came in on 3/25/21 looking to get my headlights replaced. The service was amazing. I was greeted by a gentleman that was very knowledgeable and very quick. He assured me that I could get my car fixed right away and the service would take no more than 45 min and he kept his promise. I am thoroughly impressed and will be coming back for more work.

Ja
Review №6

Been using Fred for over 15 years and have always had great service and great prices. He and his staff are knowledgeable and honest. Highly recommend.

Be
Review №7

These guys diagnosed the electrical problem I had within an hour and fixed it for no extra charge. Taylor was a good dude and communicated everything very clearly. Great shop

Al
Review №8

We have just moved to area and landed here because it’s right on our corner. Excellent service, explanation of service and communication! Can’t wait to keep working with this business !

Te
Review №9

Very informative and friendly, ensures you’re getting the best repair for your money

Ra
Review №10

The workers are very professional & give great service.

em
Review №11

My windshield trim needed to be replaced. My dealership told me the trim was out of stock and that I should look for it. My stepdad found the parts and the dealership wanted to charge me nearly 400.00. To do the work. I called My stepdad and he recommended auto care unlimited. I went there and Taylor assisted me. I was amazed how quickly he fit the pieces in place in less than 5 minutes. He did not charge me the price of the dealership. It is nice to know there are authentic people and buissnesses that pride themselves with integrity.Thank you Taylor

As
Review №12

Great service! I highly recommend for anyone needing any type of mechanical work! I needed brakes and repairs done to my car emissions to pass inspection. Car was ready when promised, my headlights look like new (they restored them),Taylor was extremely helpful, and Sean (the guy from the back) knew his business! Highly recommend!🌟🌟🌟🌟🌟

Ma
Review №13

I had a great experience here.

Ph
Review №14

Cant say enough about Fred and his team. Honest guys.

[
Review №15

Been going here for over 15 years. The owner, Fred, always has time to stop and tell you exactly whats going on with your vehicle, what itll cost, and how long itll take to fix/repair. The staff is solid, the costs of parts and labor are very reasonable considering the quality of both, respectively. Theyve also been there for as long as I can remember, so they must be doing something right.

La
Review №16

Such a great place! They are fast and honest and Taylor was the most pleasant guy to talk to, super knowledgeable and helpful.

Al
Review №17

I have used this shop for over 10 yrs. excellent place

Do
Review №18

Great place to take your vehicle, knowledgeable people with excellent service at reasonable prices.

Ya
Review №19

Absolutely amazing service. Super friendly staff, shoutout to Taylor for making my first time there a walk in the park. Definitely will be coming back!

Ha
Review №20

Tyler is highly professional even though this is my first time going to mechanic by myself, he explain everything I needed to know and gave me some other options. I highly recommend coming here for your car needs

hu
Review №21

Very accommodating to my needs, and went above and beyond in assisting me.

Su
Review №22

I went to this place after reading their great reviews. I walked in (on Tuesday) to replace head and brake light bulbs. The technician looked at it and said he needed to take the wheel off to replace the light and will take about an hour or two. The manager asked if I live in the area, and I said yes. Then asked me to stop by Friday afternoon saying they have fewer customers and would be a good time to get it done.I went there on Friday afternoon. The shop looked busy. I was told they were expecting me early morning. I said to them I came in the afternoon as they had told me to. I told him I could wait till five, but then the manager started giving me reasons and insisted come back the next day morning. I moved my other appointments to go to this place and also did not look for other options during the week. So disappointed!

Je
Review №23

They have been taking care of my cars for a few years now. There are a few decent mechanics in the area but this one is my favorite. The staff is friendly and professional. Their prices are reasonable. I get my car back in a timely manner. This is why they get my business year after year.

Cr
Review №24

They fixed my car perfectly. I had driven throuh some deep water the last time the Memoral Trail flooded which caused my starter motor to become corroded. Only took them 1 day to replace it. My car runs a lot smoother & the Engine starts up easily & quickly every time.

Ro
Review №25

The ONLY place Ill take my vehicle. Ive got a Jeep with over 250,000 miles on it and they keep it running great!!Everyone there is honest. Theyve twice done repairs that were covered under warranty (part defects) and could have easily used it to make more money from me, and they didnt.

SH
Review №26

SUPER Fast @ Fair prices BAM ✌🦁💭 felt the trust

Sh
Review №27

Literally the best Auto Care facility I’ve been to! Everyone at the front counter put their all into their service, especially Shawn! I will always bring my vehicle here. They are prompt, persistent, honest and exceptional! So glad I found this rare treasure in the Energy Corridor area. Plus, I get my AAA discount (10% off of parts and labor, plus various car packages). It’s perfect for me and I’m truly a happy customer. Never going to a “big” car care facility to pay extra money ever again.

Th
Review №28

These guys were very helpful and actually saved me some money.....customer service that doesnt happen frequently these days.

Re
Review №29

Had a really good experience here. Staff was knowledgeable and polite. It felt like a family business. They were reasonably fast and priced very fairly.

Me
Review №30

Honest and upfront, no hidden agendas.

Mi
Review №31

Came here through coworkers word of mouth.Great service with a very friendly staff. Will not try to push a lot of additional work on you.Came in with a car that wouldnt start, and they diagnosed that it was the battery. Had only two options for replacements, and the cheaper one wouldnt fit, so they knocked down the price of the other one for me. Once my dealer warranty expires on my new car, I will be returning!

Ho
Review №32

I have been taking my 94 Honda Del Sol to Fred since I moved here in 97. He was recommended to me by my Sysco coworkers.I do not put a lot of miles on my car in a year, and Fred is aware of this. He reviews everything regardless of miles or timing. Since I do not drive much, he keeps an eye on the little things that could dry rot.His team is always nice, they recognize me and know my car very well. They know what has been done and when it was performed, this is important to me. They have never let me down and I trust them completely.

Ma
Review №33

Great service. I just moved to the neighborhood and was looking for a reliable car shop, and i found it! Excellent!

Jo
Review №34

We drive three 10 year old cars, so Im here with sad regularity. They are honest mechanics, and do good work. What more can you ask?

Ch
Review №35

Management is great! Very friendly and easy going people. They make the process very smooth. I would recommend anyone to these guys! They get the job done ! 💯💯💯🔥🔥🔥🤙🏼

ns
Review №36

Friendly staff but vehicle broke down on same day pickup not even 3hrs later. Vehicle was running really good prior to their repair, only a gasket leak. Before I drove off it was looked at and it was noticed there was a connector that was not plugged back in who knows it may have been other overlooked parts. I also requested them to use a specific oil I purchased recommended for my vehicle and they Did not!. It was still in my trunk Apparently they dont double check their work Didnt drive but 10minutes and my vehicle stopped. They dont have tow pickup.thankfully I do.

Sa
Review №37

Always straight forward with what needs to be done and give your best options for trying to spend the least amount of money. Answered my questions about trade in value and what the best route to go with my truck was even when I decided I wasnt going to get work done there to get it repaired and was going to trade it in.

Er
Review №38

That was my first choice for my car repair, and lucky for me. What I liked the most was the way he troubleshot the car issues and always gave me warranties! So five STARS for the services and has a person just multiply by a thousand. I extremely recommend Him/them.

DJ
Review №39

Great place! Friendly staff! They are caring and really do their best to help you. Im so glad I started coming to them for my automotive care!

me
Review №40

Reliable and trust worthy. We have been using this auto shop for years. Friendly people.

Ar
Review №41

Great service. Friendly staff. Took it for the yearly inspection.Heard about from a friend. Its hard to find a trustworthy mechanic now a days. But these guys are good and honest.

De
Review №42

Been there twice for inspections and had great service both times.

Um
Review №43

Good place. Very helping employees. I got free in 15 min for state inspection

Sh
Review №44

Very upfront and honest. Didn’t try to take advantage at all! Shawn was awesome!

Ti
Review №45

Easy, honest, and so far so good :) Fred is very kind and does only what’s needed. Favorite shop.

Ka
Review №46

This place is awesome!! They do great work and they always make you feel important from the minute you walk in the door to the minute you leave

An
Review №47

Ive been going here for a few years. After bad experiences with other mechanics, I found these guys to be honest and direct. Ive even asked them to make repairs I didnt need by mistake and they pointed out that I didnt need them. They basically turned down extra money. Thats just awesome.

Je
Review №48

Great and honest service!

El
Review №49

We have been coming here for more than 15 years. Excellent service all the time.

Te
Review №50

Shawn and Victoria were awesome, bad battery and inspection needed, they assisted me straight away with great advice and good pricing. Even tho I don’t live locally I will go back there. Very friendly, family business, do not go to the dealership.

Vi
Review №51

Great service.

Ed
Review №52

Very direct and to the point. They have consistently shot straight with us on costs and options. Timely repairs as well.

Ch
Review №53

Friendly and great service at reasonable prices. Trustworthy place for auto repairs.

Pa
Review №54

I went there for my car inspection, they did great and fast service

du
Review №55

Great service, there is a reason why I keep coming back to this place for more than 10 years.

Sh
Review №56

Recommend anyone to take their car here

La
Review №57

10-12-2012Auto Experience at Auto Care Unlimited was Excellent.First impressed by Courtesy, Friendliness and Auto Knowledge of Fred and Tony.as they gave very good phone auto information, explained what would be done to fix described problems and gave an accurate cost estimate for auto work to be performed.Both Fred and Tony went out of their way to make sure everything was done the way it should be with pricing that was not only appropriate, but even given with an applied discount. If Triple A (AAA) card is presented, even better as to applied savings.I give only a few recommendations. BUT this company, Owner, Manager and all staff, Mechanics, etc., are highly recommended as to doing quality, fiendly and appropriately priced auto service.L. Cranston, J. Rogers, etc., J.H.

le
Review №58

Awesome, honest shop. I dont go anywhere else.

Da
Review №59

Great service and fair price

Ma
Review №60

Overcharged for my service, poor quality took long with my car and charged for hours 5 hours on a simple job be careful they overchage for hours not worked

Se
Review №61

Great honest care for your car

Ja
Review №62

Real thieves invoicing for repairs they never did ...

Di
Review №63

Good service

An
Review №64

Poor quality and very high prices

Information
27 Photos
64 Comments
4.6 Rating
  • Address:12600 Briar Forest Dr, Houston, TX 77077, United States
  • Site:http://autocareunlimited.com/
  • Phone:+1 281-589-1000
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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