I am so happy that I chose Smart Air! The quote Jay gave me for a new system was so affordable. Other companies were twice as much! The integrity and professionalism from Jay and the gentlemen that did the install was comforting! Loved everything from start to finish!!
My overall experience with Smart Air was excellent. I needed a changeout of both my 20+ year old AC and furnace. I spoke with multiple AC companies and Jay was by far the most personable and easy to work with. He listened to my families needs and budgetary restraints, and provided us multiple options that would work. In the end, after explaining multiple options, we decided to go with Jay and Smart Air and I am glad we did. His installation team was friendly and thorough, and the the job was top notch. Highly recommend Smart Air.
The owner is a great liar, goes through employees like rags, sells units for 7x the price, has anger issues but wont show them, if he sees your unit is old he raises the price to fix it to force you to replace it. Overprices all repairs so that he can pay off his huge overhead of him and his other employee, doesnt want much to do with people that dont want to replace unit. be careful with this one!! Give your business to american owned businesses, our country actually needs it. This guy cares less about Americans. Ive seen it myself!!
Jay did an excellent job of completing the repairs on my A/C unit. He always gives really good explanations of what was wrong, what needs to be done to fix the problem and how to keep it from happening again. This time he even took a video to show me what he did. Truly excellent customer service.
This company is so unbelievably wonderful!!! They are extremely efficient, reliable and trustworthy. The installers were competent but yet the owner came to be sure all was going well. He then returned when the job was complete to double check and go over warranty. They are an A++ company.
I am very satisfied with the new AC installation by Smart Air. Jay, the owner, answered all my questions without hesitation, and was very patient in explaining everything in detail. I would strongly recommend Smart Air for all your AC/Heating needs.
I like these guys. They came by and addressed the immediate problem very quickly. We then had a conversation about how to mitigate or prevent future problems on my 20+ year old system. It was very frank and it never felt like he was trying to steer me in a certain direction.
AC repair. Excellent. Prompt ! Professional ! Good price !
Smart Air responded to my initial inquiry within minutes of me contacting them and was able to secure a time slot for me the next day. He came out, assessed the situation and fixed the problem. I now have heat in my home and I am extremely grateful. Always courteous, kind and all around professional.
Jay and Miguel are the best! I first found them a few years ago online and now call them for anything A/C related. Jay sets up appointments right away (like next day at 8 AM) which is fantastic. Both he and Miguel are super nice, trustworthy and always explain the needed repairs and options. I have literally saved thousands of dollars using Smart Air as I got other estimates for new outside condenser units. I really can’t recommend them enough. It is so nice knowing I have them for all my A/C needs.
Priceing was over the top.Got a trane for a lot less
I have used different companies to fix HVAC problems, and I can tell that Smart Air is a good company, professional, and did the job properly.I have used their service multiple times, and so far I am happy with their service. The owner, Jay, is really helpful and patiently explained to me about AC and the maintenance so that it doesnt break easily.Another technician, Miguel, also did the job well, diagnosed carefully, and the most important is that he explained clearly what the root cause of the problem, and different options to fix it, from the cheapest one to the proper one (which was really expensive).If you value highly professionalism and clarity, they are definitely your men.
AC stopped working, Miguel from Smart Air came in and quickly diagnosed the problem. Good clear explanation of the problem and what needed to be done.
I would definitely recommend this company for your HVAC repair, maintenance work! Very professional people with a great work ethics. On a short notice they did take care of my HVAC problem on spot. They explained my AC problem in length to make sure I am comfortable to make the decision. Not pushy at all and I loved that about them. Their repair price was much reasonable for all services that they provided. I am very happy for using them and will keep use them for my HVAC work and strongly recommend them to everyone 100%.
Used their online appointment feature. I was able to get a tech to come out 1 day later. They were able to accommodate my schedule. Miguel came out and was very thorough about what was going on with my system. He was able to point out some issues that could be easily fixed and others that could be done a bit later. Thanks Miguel for excellent service.
Just had a great experience! Spoke to Jay first and Miguel was at the house within an hour on a July afternoon. Our 16-year-old system was done for. Options were presented and discussed with me. I made my selection and Smart Air arrived the very next morning at 8am. Out with the old and in with the new! Their excellent crew got the job done in one day and things are cooling down nicely. Jay was able to get a media filter & UV light incorporated which will improve our air quality. Smart Air quickly came through for us in our hour of need and our family is comfortable once again. Very pleased!
Highly recommend this company! I have been using Smart Air for all my AC and Furnace maintenance and repairs need for several years now. They’re knowledgeable, professional, friendly, and I trust them and their work. Always quick to respond and easy to make appts that work for my schedule.
Smart Air was the most trustful with great knowledge and workmanship as a company, I would recommend them to anyone that needs any type of air conditioning or heating service. Their fees are very affordable.
Always great service. Miguel was knowledgeable and answered all of my questions.
Jay with Smart Air is fantastic. He is vary good at what he does and most of all honest. You can rest assured that using Smart Air for your AC maintenance or replacement needs you are getting top notch professionals. Jay with Smart Air is the only guy I will use personally and refer to others.
We have had Smart Air check in on our AC system for the past few years, and they are consistently professional, knowledgeable and reliable. Today, Miguel shared very detailed notes on his inspection and took the time to explain his findings to us. We’re happy to have found an honest company we can trust!
Highly recommend! My 85 year old Dad needed his AC/Heater replaced. Not only did Smart Air significantly beat another company’s cost for the same brand and units, but customer service was impeccable. Jay even installed new portable phones that I had delivered to the house and got a thermostat with large numbers so my dad could read it. Thank you very much for your professionalism and kindness!
Would definitely recommend! Everyone was professional, on time, extremely knowledgeable, and cared about making sure the job was done correctly and quickly. Great service!
Miguel showed up on time and was very professional. He completed all maintenance as requested.
Miguel was on the early side of the time window and got the job done (installing UV light and filter) quickly and professionally.
Jay and his team are awesome. Always on time and do a great job! I trust them to treat me right. I highly recommend Smart Air!
Great service! Fast and reliable. I would recommend to family and friends!
Same day appointment when everyone else was booked. Very happy with Miguel for fixing quickly on a HOT day. Thanks so much!!
Smart Air provided excellent work.After I talked to Jay, the next day his technicians went to check my old AC. The following day, I got a new AC installed after we agreed on the price.My tenants said the newly installed AC is amazing. I am very happy with the work and would highly recommend Smart Air.
I couldnt be happier with the work Jay and his team did for our AC replacement. He was fairly priced, did great work, and communicated well. Additionally, he put real effort into not just replacing the system, but figuring out what issues we had (poor airflow, humidity, etc), and coming up with a plan to eliminate them.
We consider ourselves fortunate for having found Jay and team from Smart Air for all our air conditioning needs. Amazingly efficient, always accessible, courteous and diligent, they come out to solve the problem as early as possible, usually on the same day itself. Incredibly, sometimes, if the problem was not a major one, or if not directly related to the system, or something we could have fixed ourselves, but didnt know how, they still fix it and wont even charge for their trouble!! More like a friend in need! Thanks a bunch, Smart Air team!
They are phenomenal! Smart Air is, by far, the best HVAC company I have ever used! Their professionalism, honesty, and punctuality put them in a class far above ANY other HVAC company. The level of service they provide is rare in this day in age. I am proud to give them my business and will continue to recommend them to any friend or family member.
Jay quickly responded to my phone call- on Labor Day, and was able to set an appointment early the next morning. Jay and Ali unfortunately had to wait 15 min for me to show up as my Uber ride got lost picking me up:( . They were very professional, clean, and knowledgeable. Also shared some industry information that I found helpful and cleaned up some exposed electrical wiring. Would definitely recommend.
Jay J. was on time, thorough, and fixed my issue quickly. Will be calling Smart Air again, thanks for being honest and a good value!
They came to our places a few times. The service people performed their job well and were professional.
Smart Air were fantastic in helping me with my new coil. I had issuees with Lennox not wanting to honor my warranty and Jay and Smart Air went above and beyond to make sure that they did. Extremely knowledgeable about HVAC systems and unmatched customer service.
The SMART AIR team is wonderful. They tell you what is wrong, they give you options and when you repair or acquire a new AC Unit, they install it professionally, quickly and with the utmost respect for you and your home. Most of all they are honest in all they do and you can feel assured that whatever they do for you is what is absolutely needed. I have dealt with many other AC firms in the past and there are NONE which can compare with SMART AIR! I have been very happy to provide them with referrals to my family and friends as I know they will do the job right, the first time.
Technician spent roughly 5-minutes looking at the system before coming into my home and announcing I was 25psi low on pressure and needed to spend about $6,200 on the “cheapest solution” possible.We started to talk details and I asked what he thought about refilling the system to see how fast the leak was. At that point he went on a roughly 1-minute rant during which he cursed in front of both my wife and two young children.When I confronted him on his unprofessional behavior/language he basically denied it and ran to his truck and drove off. It was a tremendously awkward experience.One positive - the consultation or service call was free.
My AC was not cooling and looked around for a good AC repair company. After reading online reviews, I called Smart Air and a technician arrived same day and repaired the AC within two hours. Following morning I noticed the AC was not cooling enough and I called them again. The owner (Jay) came down and did a thorough check on inlet air temperatures in all areas of the house. He said high temperatures is because of drying fans working inside the house and when they are removed cooling with be back to normal. He was very caring and provided tips on maintaining AC at its optimum performance. I would recommend Smart Air to anyone looking for a good reliable AC repair company. Thank you JAY for your valuable tips and generosity.
Very knowledgeable and quick to respond. Installed/replaced our entire new AC/Heater, got scheduled quickly and they didn’t leave until the job was finished. They cleaned up whatever mess was made. Same day service after the install. I would recommend Smart Air.
Ive used Smart Air several times. Jay goes out of his way to help and doesnt try and up sell everything. Theyre trustworthy, respectful and considerate...what more could you ask for?!Recommend to any and all of my closest friends without hesitation.
These guys installed an AC unit for me 2 years ago that is still running well. They came out to my house right after the Harvey flood to check out my AC system to make sure it was in good shape. They have also come out to answer questions and check things out.Great work, great customer service and support.
Great service, friendly and good price. These guys are hard working and professional. My AC system started to leak water last night and smart air was there to fix it in no time. I would recommend Smart Air to anyone for any repair or replacement of AC units.
Honest, knowledgable, and reliable. Been using Jays services since 2016 and had flawless service every single time. Jay, the owner himself, came to check in on my AC system and walked me through everything he was doing. He was honest enough to let me know nothing was wrong at the moment and even left without charging me. Wont try to sell you on something that you dont need and genuinely comes up with the most cost efficient way to fix your system. 10/10 recommend using Jay for your AC needs.
Great, honest service. They told me they would be able to come between 3-5PM and were at the door right at 3PM. Great pricing in comparison to the bigger companies in the area and much more honest. Highly recommend.
The guys at Smart Air showed up the same day I called them. They quickly diagnosed the problem with my unit. They didnt have the parts they needed to repair the unit on their truck, so they called the local supply house left, picked up the parts, and came back and fixed my unit all within a few hours. The price was low and the service was great. Great Job Guys!
Jay is awesome! A man of his word, punctual, thorough, and trustworthy. You can tell that he truly cares about satisfying his customers. Prices are reasonable as well. High recommend Smart Air for your A/C needs
Jay and his guys are the absolute best. Ive been experiencing AC issues at my house for 3 consecutive summers. Ive worked with several different companies. One more time, our AC stopped cooling and I searched and found Smart Air.Jay called me back almost immediately on a Sunday, and was out the very next day. He explained everything that was wrong, in language that actually made sense for once, and how much the previous companies had done things wrong and lied about the issues.He had the new equipment ready to go a day earlier than planned and his guys were working well into the night to get our house cool again. Even though we were getting cool air again, Jay wasnt satisfied that it was cool enough and came out an additional day to do some more work and get everything running as efficiently as possible.Its been a month and our house has been cooler than its ever been, and the unit is running less, even in the middle of summer. I cant say enough good things about Jay and Smart Air. This is the kind of service that makes you a customer for life.
I recently moved to Houston area and my AC wasn’t cooling the way that supposed to then I called couple companies but they couldn’t figure out what is the issue then I found smart air online and on the first visit they diagnosed the issue and fixed the problem then after that the AC is cooling nice and can save on my electricity bill. Thank have the best service ever. Thank you smart air .
Per my HOA, I have to have my furnace inspected every year for the winter months. This was my first year getting one and had never done one before. Jay was the person who came to my home to perform the furnace check up and safety inspection. I was very pleased with the service! He did a very thorough review of the system. Also, he was very knowledgeable and pleasant to talk with! Very trustworthy, I am glad he ended up being the first company I called. I will be calling him again for my next years AC and furnace inspection.
I have been with Smart Air close to 3 years now. Jay, the owner, has always been friendly, knowledgeable, professional and trustworthy. Trustworthy? Yes, trustworthy! When my AC broke down, he told me what my options were and what he would do if he were me (I asked). This time I needed a new AC but he suggested a lower price one because the deluxe model wouldn’t give me an increase effectiveness in my condo. He would have tried to repair what the previous AC companies’ short cut’s messes (pictures are the best proofs) if I had taken that option but I followed his suggestions and I’m so glad I did. He was kind enough to show up on July 4th morning and review what they found, what they did, and what to expect. He summarized what I needed to do for maintenance and increase the life of my AC. Great job Jay! It was a pleasure to work with you!
I didnt get to use their service because my phone was on silent when Jay called me in the morning. Jay went above and beyond and squeezed me into their schedule, also showed up on time. Excellent communication skills!!
Extremely helpful, knowledgeable and honest people! Our AC acted up on us again, and the technician (what a great guy!) was here within an hour! Took him about 15-20 minutes to pinpoint and fix the problem. No pushing, no trying to sell anything, saved us tons of money, for which were really grateful. Thank you guys for the honesty and hard work, so rare these days!
This is the second time we have had Smart air come out to our house and once again they were phenomenal! Jay came out the same day we called to look at our AC ; Very courteous, friendly, knowledgeable and also patiently explained to us what we would have to do to avoid future issues. Excellent service and we highly recommend them for your HVAC needs
Smart Air has done work for me at a few different homes now, including a complete system install. Have always had a great experience. Would recommend to anyone looking for services or a new system.
Jay is absolutely amazing. He has always been there when i needed him with my own home and rental property. It is so hard trying to find a good, honest AC company with fair pricing. He re-did the entire AC system when i purchased a new home with wonderful quality. I use and will continue to use him for everything AC related.
Been a customer for a few years. Recommended to friends and family during that time and they are also still customers. Honest and professional work by techs and managers who take pride in their work and customer relations. Commercial and residential I have used Smart Air and will continue to.
Quick diagnosis, honest appraisal, left everything cleaned up.
Just totally knowledgeable and professional. I wish every service was the same. Fair pricing!Will use them again for certain!
Had an excellence experience with Houston Smart Air. They were very professional and the work was quality. They took their time to do the job right instead of going the quickest and easiest route.I would definitely use them again.
Smart Air is the best AC company I have used. They are highly knowledgeable, do excellent work, and offer fair and honest prices. I have recommended them to several friends and family.
My AC works normally at the day time, but the fan doesnt work and cool down the room at night. I called Smart Air and LAZ came to my house. He found the blower motor didnt work functionally and resulted in the outside pipe freezing. On the second day, he replaced the blower motor for us and the AC works perfectly after that. Thanks LAZ and Smart Air! They are very professional and knowledgeable people.
Jay has high integrity and educates his customers on the why vs just fixing it. No hard selling, transparent. Would highly suggest you call Jay....smart decision!
Use these guys!! They answered the call first time, price was low. I called on a Monday night and by Tuesday morning I was up and running. They even wear those hospital booties being mindful of the carpet. I appreciated that type of professionalism and care.
After having Smart Air come out to service our a/c, I called them back after one month when it went out. The owner himself came out and assessed the problem. He fixed a part on my a/c for free and spent a while answering questions and giving advice on several issues in my attic. I was hesitant about calling them back after having it serviced initially, but I choose to trust them due to the seemingly thorough job the guy did. I am glad I did and will be calling them again to do some work on my furnace in the winter!
Great service! Very kind and courteous! Good prices! Would definitely recommend them for your HVAC needs.
Smart Air was wonderful! We recently moved to Houston and are not really familiar with central air. Jay not only fixed the A/C problem, but walked us through the likely cause, and gave us a general course in A/C 101. It is scarey moving to a new area and finding great service providers- Smart Air is A plus, plus- we are so happy.Tricia Waechter
When my ac broke, my friend recommended me to these guys. They wear shoe covers when they worked indoors. Very clean & professional, and They arrived on time. I love that! I would recommend anyone in Houston to Smart Air.
Called this company for ac service in katy area for one of my rentals they did great job i recommend this company ask for jay best service in town
Jay did a great job! Showed up when promised (even a little early) and made simple repair.
Great service, as always! Weve been using Smart Air for 4 years already, and wont change them for any body else.
Great friendly knowledgeable service
Of course our heater stops working during the one first and probably only cold weekend in Houston!Called SmartAir a little after 8AM on a Saturday. Jay was here before 11AM and was exceptionally professional. We explained the problem and he discovered it was not a big issue.Jay took the time to put my wife and I at ease that the issue was “normal course” and not a significant problem with our furnace. He also explained some operating suggestions for our new home, as well as reminding us to add carbon monoxide detectors for safety, something that we easily forgot with the litany of things to do settling in.Total cost was much less than I had expected in my mind and very fair, especially given the weekend and on such short notice.Would recommend to anyone needing HVAC work, and we are confident we found our go-to HVAC company going forward.
Very honest people with competitive pricing.
My HVAC system failed in the middle of the night leaving us scrambling in the morning to find someone to come out before the midday heat. Laz from Smart Air made it out within just a few hours, diagnosed the problem within minutes and completed the job promptly. Laz was very friendly and knowledgeable and took the time to explain exactly what was wrong with the system. There was no hard sell, he simply laid out all of my options and allowed me to make an informed decision. When inevitable the next part of HVAC system fails in this Houston heat, Smart Air will be my first call.
Really appreciate good, honest and knowledgeable people.
Jay is fair, honest, and always quick. Great staff.
This company was responded to my call real fast.They replace my fan motor, price was very fair .Quality of work was excellent .I will recommend this company to all my family and friends.
List themselves as a Commercial AC Company. Website Offers Commercial Services, Shows plenty of Commercial AC Pictures, but when you call all of a sudden there not commercial. I wouldnt trust them with my residential services. False advertisement
Prompt, professional, friendly service! This is my new go to HVAC company!
Good experience. Very professional, on time, clean installation, will use them in the future for any a/c work.
If I could give zero stars I would