This might be a great company with other great employees, but Dr. Phyllis Rooney, a practicing drug & alcohol/mental health counselor, scammed me out of my money nannying her children in Hawai’i Kai. Anyone who does that to a young adult while practicing professionally in a place like this is questionable to me. Be careful.
During this pandemic myself and 2 kids have felt like we have lost a lot of our usual senses. After calling a long list of counselors (a lot of whom didn’t even pick up) I found this one business. They were so helpful and fast. They made it so easy to make our appointments and told me that it would be a few days before I heard anything but I was able to have my appointment the same week. They helped me decide who my kids should see and they will have appointments next week. There are a lot of counselors on staff so it seems they can manage any trouble we may be having. I’m so relieved to finally find a place that is easy to work with.
My son starting seeing Robert Locklear at Xplor Counseling about a year ago. During a very short time Robert was able to really connect with my son and help him tremendously in dealing with his anxiety. Today my son is a very functional individual eager to take on new challenges. The staff at Xplor was also very helpful in helping me navigate my insurance coverage so that I had a clear understanding about what my financial obligations would be. Never having sought out therapeutic services before, I had no idea what my out-of-pocket expenses would be. The friendly staff at Xplor helped explain that insurance companies set the price and that I would only have to pay the copay after I met my plan deductible.
I can’t say enough good things about my time spent with Britt. Every session was an enjoyable experience from start to finish. Her knowledge, creativity, and passion shine through in her interactions with others. Due to her ability to listen carefully and genuinely understand me as an individual she was able to help me gain deep insight, liveliness and growth. She is gracious, dependable and patient. It was an absolute pleasure to work with Britt and I would highly recommend her services to anyone looking to understand themselves and/or discover their higher purpose.
I cannot say enough good things about Joanne H and the rest of Xplor Counseling. I was Joannes client for three months. She has help me address my why and was there for me as I did my deep dive into who I was, am and will be. She was empathetic, caring and was able to help me look at things with a brand new perspective. Thank you Joanne!
My family and I have been seeing Britt since May 2018. I have been to several counselors over the years civilian, and VA. She is by far the best, we have a child with adhd that has caused us as parents to be challenged as to what is normal, and how do we as parents help our dearly loved child survive in this day and age. She has always given us amazing tools and advice which has really helped change our family life into a more positive environment, and helping us enjoy our new uplifting less stressful life!! Thanks so much Britt!!