I’m not much of a computer person, but I was having an issue I couldn’t resolve, my roommate who is a computer person tried his best and still couldn’t figure it out. Macmouse saved the day, super friendly, super helpful, prompt, professional 10/10 would recommend

I first hesitated to post this as I wish him the best. Nonetheless, I have to say my experience was beyond bad. I showed him my laptop and asked if my charging was charging it right. He turned my computer on, and he tried to charge it with his charger. His charger battery light turned orange, and explained to me that charger turns orange when charging, and green when battery is full. He then tried to use my charger and compared if it lit up orange color the same as his ( meaning it is charging ) and looked if charging percentage was going up. It went up for one percent. That means there’s nothing wrong with my charger . I then asked how much I owed him for his service in front of this other lady that just came in . He said normally he would charge me full day between $160.00 - $ 180.00, but he was only gonna charge me half day for his service after “he only checked my charger”. Therefore he said he would only charge me $90.00. I paid him that much (Ninety Dollars). Is that a reasonable price for any sensible person to analyze this experience ? Bless his heart.

A general repair store for Mac products. They offer a great service but they are not a retail location for the products

Rolf restored my iMac after a disastrous update left me with a hard drive that was WIPED CLEAN!! Could not believe my eyes. Im pretty computer savvy and I have no idea how I did that, but thank goodness for Mac Mouse Club. Rolf even let me drop it off on a Sunday and returned it to me by lunch Monday. LUCKY ME. Thank you, Rolf!

Rolf was awesome.My iMac crashed and I had not backed it up in the 8 years weve had it. Took it to the Genuis Bar and they hooked it up as an external hard drive. Everything was gone! Somehow the hard drive renamed its and the tech told me in ten years he had never seen that before. Great.With his suggestion I sent it away to DriveSavers. They ran an evaluation and said there was a severe logical issue. Based off of the anticipated difficulty it would be $1,800 to $2,200. We just could not afford that so I had it sent back.A friend recommended Rolf. He said Rolf saved his data from a crashed drive and did the same thing for his son. So I contacted him.Rolf was easy to work with from the get go. Never made any kind of false promises, but if can, can. If no can, no can. He offered to have me drop off, but I went up to his place. Everything was super casual, so it felt a little uncomfortable at first, but based off of my friends recommendation, I trusted Rolf knew what he was doing.In the end I got most, if not all my files. Some videos got chopped up, there were files that I dont think I have ever seen before, and there is no organization or descriptive file names, but Ill just have to go through it. Since it was a little more time consuming, my total bill was $358, much better than $2,000.Check out Rolf. Great guy, great service. If you have any Mac issues, this is the best place to start looking for solutions.

Been taking sick machines to them for 20 years, life savers!