After discovering I had a water leak in the walls between my kitchen and bathroom vanity I was referred to Premier Restoration Hawaii to have them determine the extent of the damage. Due to their diligence with this aspect of the work I decided I would use them for what ended up being an abatement project and then reconstruction. EVERYONE I worked with was wonderful. As I was doing this from afar they were patient with all of my questions, kept me updated every step of the way, and I could not be happier with the quality of work that was done. I would highly recommend them to others.

Our condo building had a water leak emergency on March 29, 2021. The source unit responsible for the leak was right above us, and two of our bathrooms were affected.Thank goodness the building manager called Premier Restoration right away, to test moisture and dry the walls for us with their professional equipment.Adam and Noah from Premier took care of our unit over 3 days from March 30 to Apr 1. They were both excellent in customer service and communication with us. They went above and beyond to accommodate our schedule and minimize our stress level.Excellent service by Premier! Definitely will keep them in our back pocket, in case of need in the future.

Amazing service. Very professional and nice technician . I will definitely be using them in the future and will recommend them to friends.ETA:Our landlord, Vineeta Jetley, used them after moving us into a home that had dogs. I am horribly allergic to animals and inquired about pets being in the unit before ever filling out an application, she stated there were none. Upon move in I always shampoo the carpet so it will have the smell that I like, but the carpets were horribly soaked with animal urine and whatever else. The carpets honestly needed to be replaced but she wanted to try to clean them first. When they came in to clean they stated they most likely wouldn’t be able to really get down to the problem as there were two huskies in the house before us which the neighbors and pet hair confirmed, but they still did a pretty good job and were upfront with their limitations in this particular situation. The carpets looked amazing the issue was simply beyond them.

Good company, very responsive to my needs. Workers were all great. Would use again.

We used them for biological cleaning in our building a couple times now and Ive been super impressed with their teams each time. Their level of professionalism is through the roof. The team was courteous, and informative. They checked in and gave updates throughout the day and took the time to explain the different processes and what it meant not only for the building but for them as a team as well. I highly recommend them for all your needs!

After only three months of owning our first home we had a leak in the wall. We worked directly with our insurance who sent Premier for water mitigation. The team that was sent was polite, attentive and very professional. They all wore a mask while in my home and cleaned up very well when they were done working. Lalas customer service really stood out to us. He worked with our schedule and was very personable during this difficult time. We are still not done with all the steps needed to get our house back to normal. but I am certain the Premier team will continue to do an amazing job.

Premier did a wonderful and professional job on our unit. All of their representatives and contractors were extremely courteous and prompt. They continue to support our unit restoration with outstanding support. I will always use them in the future for any project. Thanks again Premier !!

Today we experienced first hand Premier Restoration Hawaiis awesome service and staff. We cant thank the technicians Lala and Ili enough for quickly coming to our aid to determine if we have or have not done major damage to our house with the overflow that occurred from our washing machine. We are so appreciative of Lala and Ilis care, concern and expertise in keeping our home clean and water damage free.

We are so very appreciative for the crew at Premier Restoration! Everyone was so professional, even during the COVID-19 crisis, they were prepared with PPEs and made my family and I feel safe. I would recommend Premier Restoration.

PRH had a quick response time. I was hoping to have a smooth transition from mitigation to reconstruction, but that was not the case. Overall, my experience was great. Mahvin, the technician, was respectful and professional from start to end and understood my concerns. I felt comfortable contacting the office and talking with Emmie the coordinator to get my needs met.

When my water heater broke and soaked 1/2 of my condo, TM and Lala came out within a couple of hours to vacuum up the water. They carefully tested my home for moisture and took photos of all the readings and set up blowers and heaters for the rest. They returned every day to monitor and move or remove dehumidifiers and blowers as needed. The last thing I wanted during the Covid stay-at-home-order was strangers in my home; however the Premier Restoration team wore their masks and rarely touched anything except their own machines. Everyone was extremely polite, diligent and thorough. They came every day for 6 days until every affected area tested dry. Once my carpet dried, Larry came out to clean it, and I assumed the water stains would not come out. I was told Larry was a miracle worker, and its true. My carpet looked brand new when he finished. Then Mike came out with a 3-D imaging camera to take pictures and measurements for the restoration estimate. Jason worked with my insurance company to ensure that everything on the estimate would be covered. Once that was approved, Don came out to review the job and the next day, Sirian was here plugging holes, installing and painting the baseboards and tacking the carpet back down. Anna, the Oahu Project Manager, was always on top of the things, and assisted me with understanding the processes and paying the invoices. I highly recommend these sympathetic, diligent and friendly professionals. Every one of them gave me their cell numbers, so I could reach them as needed. They all did great work and made a bad situation as good as possible. Big Thank You to everyone at Premier!

This was my second time using Premiere Restoration when I encountered a disaster. Adam and his crew came right away to help my parents when they had a sewage backup in their home. They were patient, kind, and willing to do anything and answer questions as many times as they needed to during a stressful situation. I cant say enough about Premiere and the job Adam and his team are doing!

I had Sean Perry come out from Premier restoration to mitigate a couple of units that had mold issues from water damage and I was very happy with his service. He is very knowledgeable with what he does, and a hard worker. He responded quick,cleaned it quick, accommodated my needs and answer every phone call that I made with questions. Im satisfied with the work that was performed, and would highly recommend Sean Perry from Premier restoration to others who needs their place fixed from water damage.

My kitchen flooded while I was on vacation for two weeks! Called premiere and the mitigation crew did a fantastic and professional job! I could hope for any better. I take care of my home and wanted to ensure that it was done right, with care, and detail orientation. They sent Ili and Leejay their “A-Team”. The work they did was like they were working on their own home. Professional and again with the utmost care. Highly recommend if you ever find yourself needing mitigation work!

Premier Restoration Hawaii was great! They were efficient and fast, always friendly and took care of our mold situation with absolute professionalism. I highly recommend them.

Premier showed up right away and did neat, clean and professional work! Mahalo Premier!

Ive worked with the team at Premier Restoration Hawaii for almost 2 years now. They are a well run business who cares about the community and I would advise anyone to give them a call.

So professional! Brandon was kind, courteous and knowledgeable. Mahalo Premier Restoration Hawaii!

These guys came through with a water extraction job when I needed them asap! Thank you!

Quick response time.

Very dependable and professional.

Responsive, especially for emergency calls

Prompt response!

Good