Lia Oller was exceptional. She helped me secure auto insurance at the last minute prior to our move from Massachusetts to Hawaii. She made it easy and no stress!
I recently purchased a condo in Waikiki, but the real treasure I found was Lia Oller, Multiple Line Representative of State Farm Insurance. She patiently helped me navigate the myriad of policies and options to come up with the best coverage to protect my interests. Even better was the follow up service. I felt comfortable calling her for best practices and how to properly prepare for my long term plans. I plan on owning more properties in the near future, and I look forward to working with Ms. Lia Oller to help insure them!
I had a quick question about my Renters policy and sent a memo out to to Lia Oller. Within minutes I received a response from her . . . on a Saturday! Unfortunately she reported that my policy did not cover my concern but was so kind in her response. She gave me a suggestion and wished me well! I am so happy moving over to State Farm this year! The personal touch from someone here locally, cannot be beat!
Kaina and his staff have consistently provided great service to us over the years--friendly, helpful assistance and quick responses. They are a pleasure to know and work with.
Lia is terrific. Knowledgeable, dedicated and efficient. Very happy with the insurance she was able to get for me so quickly, as I needed.Mahalo nui loa.
Thank Lia for helping us $ave hundreds of dollars!! Better Car and Homeowners Insurance!!Kaina Kauahi is lucky to have such a hard working person. She responded quickly and was very transparent about everything. I highly recommend this company and especially Lia!Thanks again!
Spoke with Lia today. So very helpful!! In this day and age, I appreciate the human response and customer service she displayed today. If you are looking for a insurance company, try this one out!!! ***** 5 stars!!!
Kaina Kauahi has been a trusted friend since high school. When it came to insuring my cars and home I chose Kaina because of his integrity and knowledge. I have referred him to many of my family and friends. His team Joanne Chang and Lia Oiler are so responsive and often call me when I have a bill due to make sure I dont lapse. I highly recommend Kaina and his team. Aloha Chris
When I had to file a claim for a recent incident Kaina and his staff helped me through the paperwork and made sure I gathered everything to send to claims. Lia and Joanne were very responsive and kept me up to date on how the claims process works and where my case was. They made the process easy and stressless!
I was looking to change insurance companies. A friend recommended Kaina Kauahi @ State Farm Insurance. It was easy to change plus Kaina & Joanne Chang were warm & easy to work with over the phone. I am a happy customer & would recommend Kaina Kauahi to all my friends & family.
I came to State Farm looking for supplemental Medicare coverage for my father. Certain parts of my dads eligibility were unclear, but Lia was determined to give us an answer, so she researched and consulted me for nearly an hour!She stayed on the line with me while she dug through the Medicare website to get some information on how to open up coverage purchase options. Lia also gave me several phone numbers of health insurance experts to consult while she wrangled the State Farm system to try to give us a quote.In the end, we tried so many things, and it was just not possible. When my dad hits his coverage date, I will definitely give Lia and her team a ring. Definitely the most professional and delightful insurance agents Ive ever had the pleasure of speaking to!
Its been a little over a year since we switched to State Farm, wish we did it a lot sooner. Shout out to Lia who made the transition easy peasy all from the comforts of our home. Her quality of professionalism was top notch very informative yet simple shes super friendly and really give you a bang for your buck. Mahalo Team Kaina Kauahi
Lia Oller handled my request in record time and made sure all details were taken care of for me. SUPER SERVICE111
I talked to Lia, Joanne, Kaina in this office for my various insurance needs. They are all very responsive, patient, and helpful. Highly recommend this office.
Kaina Kauahi is a terrific agent. We’ve had him for years for multi lines. Joanne Chang in his staff always keeps us current!!!
Very professional service was great!!
Lia has helped me transfer over to Statefarm and its been great. She is always available and gets back to me quickly with all my questions answered.
Aloha!The caller was very knowledgeable and quick to respond!
I have been with State Farm for the past 15 years. Kaina Kauahi, Lia Oller, and Joanne Chang are the best!! They are professional, knowledgeable, and provide a prompt response whenever I have any questions. Its been a pleasure to work with them over the years. I would recommend to all of my family and friends.
I love the staff at this office in Nimitz very friendly and helpful its far from my house but I prefer them better than wahiawas office . Thank u State Farm Nimitz
Knowledgeable staff that are pleasant to deal with. Agent reviewed all of my current policies.
Kaina does such a great job and responds quickly to emails and phone calls. We appreciate the time he takes to walk us through all our policies and didnt increase coverage if he thought we didnt need to. My wife and I are very thankful to have had great agents such as Kaina at State Farm.