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Vivial
711 Kapiolani Blvd Suite 500, Honolulu, HI 96813, United States
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Vivial

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ry
Review β„–1

And I can’t say enough positive things about Dee And Colton. They have been there for me every step of the way in creating a website that is eye-catching, and easy to navigate. Anytime I have a question or need to change something around they are always there with a prompt response. I am far from a tech savvy and they have always been patient and taking the time to explain the intricacies of the process. It is a very good value for the money and I have seen exponential growth with my business since I started with them. Thanks Dee and ColtonπŸ€™

Ch
Review β„–2

I use Vivial to manage some of our marketing. I have had a great experience thus far. The responsiveness and professionalism of Jonathan and his team have been top notch from ritually checking in every month, to keeping updated on whats new, and providing suggestions on how I could improve exposure.

Ne
Review β„–3

I was hesitant to try Vivials services because of multiple disappointing experiences with other marketing companies. But, due to a drop in business resulting from stay-at-home orders and pandemic uncertainty, I decided to give them a try. Although weve only been with Vivial for 2 months, I couldnt be happier with my decision. We are signing more new clients and have up-to-date analytics that are very easy to access. Johnathan, Terrance, and Lisa are responsive, effective, and easy to work with!

Ka
Review β„–4

Vival is simply amazing. They have consistently maintained communication, and did not just disappear after they created and installed the website; they take a very proactive approach with their clients. The price of their services was on point, and the resulting website was both clean, and modern - it was exactly what we were looking for. I would recommend their services without hesitation.Justin Wiley and his team have been an absolute pleasure to work with!

Ke
Review β„–5

Working with Trisha Tran has been a great experience.Shes very knowledgeable and efficient. She knows my needs and to what level I feel comfortable advertising. No pressure! Id recommend her for any business!

La
Review β„–6

Hawaii County Employees FCU has been working with Vivial for several years now. Our rep. Trisha is terrific. She is quick to respond and has great ideas. We love working with them.

La
Review β„–7

Vivial has provided excellent customer service and support for our preschools advertising and SEO needs. Their customer service representative calls every month to give us an update on how our social media accounts, website and google rankings are doing as well as giving us advertising tips on how to better market ourselves. Highly recommend using their services!

Sk
Review β„–8

This can be a very frustrating area for business owners to say the least . Vivial Hawaii has made my experience painfree. John Rozmeski and the staff are always there to answer my questions. And I love the fact that they are on Oahu and I can go into their office.

Ca
Review β„–9

We recently wanted to update our website and Chantel Manuel at Vivial did a fabulous job! The pages are cleaner, more streamlined and easier for our customers to read and navigate. She also watches our calls from online searches and the email requests posted through our website. Shes also doing more with digital and social media for us. She really cares about the success of our business. We can relax and know that someone is watching out for us in this fast-paced digital world. Thank you Vivial!

UL
Review β„–10

Jonathan Teraoka is top notch! He always keeps me updated/follows up even when i tend to fall of track, he is there to remind me. Best of all i can tell he actually cares about his customers and offers advice for the well being of his customer, iam very grateful to have Jonathan as my guide. Highly reccommended for sure!

Ik
Review β„–11

Quality marketing company serving thousands of businesses on every island of Hawaii. They have passionate marketing professionals, who are ready and willing to go above and beyond for every client. Their marketing product suite is bar none, the best in the state. I highly recommend this company for every small and medium-sized businesses in the State of Hawaii.

Da
Review β„–12

Our salon started a digital marketing program with Vivial about 4 months ago. Both Kasey and Lisa have been amazing to work with. We have caught the attention of new customers thanks to the articles that we create together for online posting. Vivial has been very helpful with advice for online marketing for our first salon in Hawaii.

An
Review β„–13

They did a great job! My companys listing shows on the first page now.I would highly recommend Tim Van Der Sandt. Very professional and easy to work with.

De
Review β„–14

Hank with Vivial and the rest of his team have been just outstanding in helping me increase my online presence. Their professionalism and ability to communicate openly and honestly makes my experience with them just awesome! HIghly recommended!

Ha
Review β„–15

We love working with Jessie! so kind and quick response !!!

Ni
Review β„–16

Does not answer the phones. When you choose selection 2 from their menu it rings once and then disconnects. Disgusting for a telecom company to have such bad service for themselves

Br
Review β„–17

Colton and Meaghan have been an amazing help with two of the businesses I manage (one I own and one family business) We currently have the Prime service and they maintain our website. Weve noticed an increase in new customers since we started this program.Meaghan is great at explaining their services in detail and is always available to answer any questions. We enjoy her perky and enthusiastic attitude. Colton is AWESOME. He has been such a big help in increasing our marketing efforts and getting our business name out there. He always has new suggestions every phone call we have. He is very genuine and we appreciate his hard work and dedication to our businesses!

Pa
Review β„–18

Maile is very knowledgeable and friendly. She took time to explain the details of our program with us. We found her to be responsive to our questions. It has been a pleasure working with her on our social media exposure.

Co
Review β„–19

Ive been advertising my business for over 10 years in Hawaii and I can honestly say the my account representatives Tim Van Der Sandt and Julie Nuyen have exceeded my expectations with their service, kindness and knowledge at every turn. They truly care about my business succeeding and are willing to go the extra mile to make sure I understand how best to navigate the fast changing digital advertising environment. Thank you!

Ro
Review β„–20

Five star customer service. Full service from Website building to promotion. Tim Van Der Sandt my Advertising Rep w Vivial has been incredibly helpful, respectful and very punctual w our monthly correspondence.This is the 4th major advertising company I’ve worked w, by far the best.

Sa
Review β„–21

Colton is great to work with! He is a kind, organized, and patient account manager. He works with members of our organization who have different levels of experience with marketing, and is able to clearly communicate the processes and goals to everyone. I would recommend Colton as a caring and professional account manager to anyone in need of some help with their online presence.

Ja
Review β„–22

Colton does an fantastic job on our website. Our customers love the blog! The team checks up on you monthly, sometimes weekly which is great. I would definitely reccomend to anyone.

Mi
Review β„–23

My Vivial representatives, Rhianna and Kristin help keep our program running smoothly from answering questions, to brainstorming new written content or social media ideas. They also have monthly meetings with me to keep track of our successes and where we need to improve. There is so much to take care of with regards to SEO, SEM, and Social Media that I cannot possibly handle myself. Its great to know theres a caring team to guide me every step of the way.

De
Review β„–24

Doing business with Vivial has been a very rewarding experience, especially with Maile who has provided great service in a timely and helpful manner. She provided me all the important information regarding our ranking including its features and product review. Maile is extremely attentive and listens to all my concerns with a great deal of patience. Thank you for keeping us on top of everything!

Ha
Review β„–25

They built our companys website! They are always available whenever we have inquiries.

Le
Review β„–26

This company has a VERY bad habit of throwing their phone books in the middle of the driveway. Come pick up your opala. If you don’t have the courtesy to leave it by the front door, don’t leave it period. Tired of you trashing my neighborhood.And they really screw things up for my neighbors on vacation or away from home. This lets burglars know no ones home making their house a prime target.Bad juju to you!

Ma
Review β„–27

Warren and Hank are very informative and helpful. I highly recommend them.

Sa
Review β„–28

Maile, both Dr. Denton and I appreciate your assistance in getting us out there. You are very professional, knowledgeable and PATIENT with us as we engage in expanding our social media presence. Your promptness in following up with our requests is exemplary. Thank you for your promotion of Alaska Alternative Medicine Clinic.- Mary Lou Catron, Office Manager

Tr
Review β„–29

Save your money go get other advertizing alot of monry and no phone calls

Br
Review β„–30

This is what I feel like whenever Chantel from Vivial calls to update me on my program!

Ph
Review β„–31

True business professionals that have already produced results just 1 month in! They have kept all the promises and actually exceeded our expectations. Our company is showing up on top in a very crowded and competitive space. I know companies spending 5x the ammount elsewhere and we’re still beating them! Our sales rep Meaghan has been top notch from day one. She checks in with us regularly and has even flown over for a face to face visit! Kasey is our account manager and she’s so patient and kind, explains everything in layman’s terms. These guys truly have been a breeze to work with, a no brainer for our activity business. Don’t tell anyone else though!! We want them to ourselves haha. Jk. Thanks for all your hard work to everyone at Vivial.

Ja
Review β„–32

Our Hawaii company, Island Movers, Inc., has been working with Vivial for years. The digital marketing programs have generated many leads for our moving business, and the Vivial team in Honolulu has been professional and helpful in explaining trends and resolving issues.

an
Review β„–33

Be very careful in dealing with this company, would give zero stars if I could. They charged us over $5,000 for essentially nothing, and after six months my wifes business, China Thai Massage, still did not even show up in the local Google listings even when we were standing in front of it. We found lots of incorrect data and mistakes online, and although they created a business Facebook page they never even did the simple step of verifying it. After six months the Moz rating was only 37% and it identified lots of errors, duplicates and incompletes. Vivial even overcharged us past our 6-month contract and also tried to charge an additional $1,000 cancellation fee - thank goodness I had disabled the automatic billing in time. Their customer retention specialist never returned numerous phone calls, and the local office never met with us to discuss our concerns or offer any sort of apologies, redress or refunds despite repeated requests to do so. I know Google placements are never guaranteed, but I do expect professionalism, courtesy, good work, and sincere efforts to address customer concerns. Didnt get any of that with the Vivial local office or home office. Avoid!

Mi
Review β„–34

Vivial has really helped our company with our SEO and placement over the past few months. Cant say enough about their personal assistance and follow-up with us!

al
Review β„–35

Chantel and vivial as a whole has done a great job for us. Has helped grow our business exponetially!!!

Al
Review β„–36

Our company started working with Clarissa, and shes awesome - gives us our feedback on how our company is doing and breaks everything down so we can understand our dashboard. Its a pleasure working with her.

Co
Review β„–37

Crista is simply the best!!!

El
Review β„–38

This company is robbery!!!!!

Information
1 Photos
38 Comments
4.4 Rating
  • Address:711 Kapiolani Blvd Suite 500, Honolulu, HI 96813, United States
  • Site:https://vivial.net/locations/honolulu-hi/
  • Phone:+1 808-593-8300
Categories
  • Advertising agency
  • Marketing agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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