The girl at the counter was very nice and did her job very good.She could do that faster though.I don’t thing that inflating 5 balloons should take 15 minutes
Staff helpful and patient. Would have given 5 star but had a limited selection for what I wanted. Overall though had a rewarding visit.
Called in to get a price check and not only did they check once but went back to check again no attitude very helpful! Came in got my items in and out! Love this party city
The store was surprisingly clean for it being the Sunday before Halloween. They had very helpful and attentive staff assigned to each and every aisle, and I was approached by 4 of them to make sure I found everything. They were keeping that store well stocked and neat. I expected to walk into a disaster, and walked into a very cheerful and clean environment. I will be a return shopper here, for sure. Thanks for a pleasant surprise party City!!
This is my Favorite place to get my party planned and set. From supplies to balloons, the staff is fun And friendly. It that time of year graduation. Birthday, wedding. It doesnt matter youll find it all.
I only go to Party City if I ABSOLUTELY have for a short notice need. The workers are always sparse and they ALWAYS act as though the consumer is bothering them if you have a need. They dont speak when you walk in or when you engage them. I generally try to plan ahead and use Amazon for ease and for variety. Not a fan of Party City in ANY place weve lived and weve moved a lot with my husbands job.
This place is well stocked with anything party! Most prices are reasonable.
Great place I spend so much money it this store they should have CUSTOMERS REWARDS!
Got my children favorite costumes and one was half off as a mother any sale is great
I stood in line for 15 minutes to be told the store ran out of helium, and will not be having any more until the following week. However, what amazes me is the associate didnt even bother to mention there wasnt any helium as he was about to charge me for the ballon package. So I was about to purchase some balloons I could not use. The store should inform the customers such matters so people will not waste their time.
Great selection for every possible occasion, lots of holiday items. Helpful staff. Line moves along quickly.
They have everything you need great place for any thing Party
Prices are decent and they have good selection
Too bad this location is going out of business. Plenty of great deals
I called this location and put an item on hold, then an hour later I arrived at store. Once I finished my shopping, I went to checkout to pay and get my item on hold. The worker said that the other worker didn’t put my item on hold, but she told the worker I talked with about the call. She tried to sell me similar items before trying to sell me the display. I didn’t feel comfortable buying the display because it’s an inflatable snack stadium that you put food in. As it was a display, customers touch it and things like that, someone also had to blow it up. Not to mention, the containers to hold the food were on the floor. Overall, the worker didn’t try to help with the inconvenience.
I was able to find what I was looking for easily. The store didnt have the amount I need, but the associate looked up to find other stores that had the item.
My grandkids love this place I do too
Hopefully they stay around. I love this store.
I tried to get ballons May5 and was told there was a three hour wait! So I placed an online order for pickup at 11am May6.I never received a confirmation the order was ready. I called and they couldn’t find the order, keep in mind I’m the customer how I’m I supposed to know I need to specify it was placed online, but I digress after being placed on hold twice I was told she couldn’t find it. I tell her I have an order number, she then states, very sarcastically “oh it was done online, that makes a difference” REALLY!!!!! She finds the order and I ask her if it’s ready and it was!!! So no email stating that!!!!!?????? I suggest you don’t EVER place an online order with Party City!!!! After this I will purchase the helium machine FROM TARGET and blow my own!!! WORST EXPERIENCE I’VE EVER HAD!!!!
The worst Party City I have been to. I put a balloon order in 2 weeks prior to my son birthday party. The day of my son party when we went to pick up his balloons the gave away half of balloons order and these where the ones I order my self from Amazon. Only thing they accommodate me with was 3 free balloons when the order I bought had a total of 5 balloons in there. And I order 20 latex balloons only received 17. Remind you the latex balloons that I order where not even big balloons. It look like they blew them up first thing in the morning. The worse experience ever!
Its ok if you are looking for special occasion supplies.
Selection of party favors and the personnel were excellent.
Great place all your party needs, very helpful staff great people.
A great store to shop for all of your party needs. A large selection of items to choose from.
The store is closing. Not much to choice from.
Had exactly what I wad looking for. In and out super quick.
It awesome store but long line they should have more fitting rooms
The Staff Was Very Helpful & Courteous!
Great bargins
I need an item and didnt have time to search the entire store. I was helped quickly and out the door I went
They are stocked with everything you need and the staff was very helpful
Their going out of business so hurry!
Awesome selection of every theme you can think of
I love this place ❤️
I been going to party city for years. I love that they have everything. I was looking for for both my girls birthday.
The store was and everything I needed was easy to find
I bought a food warmer for $37. Not bad
The representatives really helped me choose the right options for me needs. Very polite and courteous, as well as professional. Kudos to Party City in Homewood, Il
I was offered assistance as soon as I entered the store and everything we needed except for one thing was in stock, so overall good experience...
It was convenient to other errands.
I just loved it one concern the little candy is not free
Aluminum half pans buy 3 get 1 free!
Good place to shop for a party. But service is poor and lines too long to check out.
Great costumer service for all your partying needs that translates to an empty wallet afterwards.
Im so disappointed this store is closing
I just hate that the Washington Plaza location is closing and to make matters worse, there was no sale for us to stock up to prep for their absence
I was at this store Saturday and it was the worst customer service ive ever experienced. The women that work there are flat out LAZY. 2 of them pretended to inflate balloons while the 2 behind the register made me wait in line for 20 minutes because one of them was gossiping with another customer. 4 people that were perfectly capable to work a register resfused to do it out of pure laziness and not to mention i was only one of 2 people in the whole store. Whoever is the manager needs to do a better screening of who is being hired. If these people dont want to work leave the job for someone who really wants it even if its a minimum wage job. I am taking my complaints to corporate headquarters as well.
Everything you might need to decorate for a wedding
Great place to get ideas
I got just what I needed for birthday party I was going to
They actually sell loose jolly ranchers. OMG An adults playground, when your trying to stop smoking. So we can pick the ones we want. 😘
Lots of fun stuff to choose from!
They are going out of business
They have almost everything you could need for a party. But I couldnt find general cardboard happy birthday signs
Lots of items in ample amounts. Always a line but it moves.
There was a three hour wait to get one balloon filled with helium. The cashier was short and curt when she informed me and didnt even look in my face. There was no apology or consideration for the customer.
Very nice and friendly staff, Christina was very helpful !!!
Good things for partys
Its ok, the place was a little messy but the people were nice. They got my order ready on time.
Excellent Easter assortment.
Very poor selection of the party theme I was looking for. No help from sales associates.
Store is closing and not longer have helium for balloons
I bought a package of labels, they were marked labels and tags. I needed labels to stick on a craft l was making. I tried to return them because they were expensive, and was denied.
Great options n good sales
Great choices n good specials
I will never be coming me not only did I have bad customer service but also disrespect. I bought to cancer ribbon balloons online and this lady got lazy so told someone else to do her job the other lady did not tie the balloon right and there for my balloon was a goner the lady gave me 6 dollars back but this was for someone with cancer they didnt care. I WILL NEVER COME HERE AGAIN! 😡
Even though they were short staff they still found a way to be professional and help
Great place to buy goods
Great balloon selection
Good selection. Well stocked.
Store is closing so certain items were not available
Usually find what Im looking for. Thanks
Great place for party supplies
Nice BIRTHDAY cards
Long line, only 2 cashiers.
I just bought 5 cards and it was $23.65. What a rip off!!!
Always my go to for party needs!
Everything you need...and dont need. Some items are a bit pricey for a one time party
Long lines. One cashier.
Large selections of party items.
Over crowded with merchandise.
Great customer service
Very Friendly, quick service
Good products.
Every year they have what i need foe my kids parties.
Not much in the way of customer service.
Large variety but too crowded.
Itd ok
Lots of products to choose from but expensive
Find things you need for a party
Found everything I needed
Lots of party supplies. Lots and lots of party themes!!
Everything you need for Halloween
Very bad customer service.
Going out of business!!!
Great place
Found it overpriced.