My family and I have really experienced poor customer service at Fred Hunter in the days after our loved one was buried. We first went in to make arrangements for the head stone on May 10 because we wanted for it to be delivered in time for the birth anniversary of our loved one on September 2. We were shocked to receive a call that we need to come in on June 30 to finalize on the head stone because the relevant person in house had failed to carry out their responsibilities. We also noticed that what we had finalized on was changed in house without our knowledge and approval. So now were back at square one and the urgency of our situation is being given scant regard. Sadly, it seems that the head stone will not be received in time but there is no care being showed as our monies have already been collected by the company. I would certainly be careful to not recommend this company if good customer service, especially, after your loved one is buried and money is collected, is what your looking for.I am compelled to come back and give an update on this. After stating my experience, I was contacted by Raymond Parker who then put me on to Shane Mitchell. The customer service I received from Shane was par excellence and I just want to express my appreciation. We were able to get our loved one headstone installed in time for the anniversary of her birthday. Thank you so much.
Fred Hunters in Hollywood Fl. Dead animals thrown on Grave. They were called and notified of Dead animals in garbage bags on graves that were giving of really Putrid odor in the neighborhood . 64th and between Taft St and McKinley St. we were told to contact animal control to remove it from THEIR property. Per Animal control, they will Not remove it off a private property . This has got to be disrespectful and Sacrilegious as it’s on someone’s grave, if only the family finds out . Sad and irresponsible on Fred Hunters part!! Be responsible !!!
No one wants to loose a loved one and the grieving that follows is overwhelming enough without having to deal with all the little details around planning a funeral. I want to say the entire staff at Fred Hunters Hollywood made this process and our loss a little easier for us. From Carmen with the preplanning, Lynn with arranging every last detail of the service over the phone because we reside in another state to the amazing undertaker that took years off mom, we thank you!! Lynn you handled everything in such short notice and we can’t thank you enough!! The service was to be a closed casket however, when we had the family viewing, mom looked so beautiful we decided to keep it open. That speaks volumes to your staff.
I came from out of town to attend a service & I would be remiss to not mention how excellent Lynne & her staff had done! Thank you Lynne & Fred Hunter Funeral Home for your compassionate service at such a difficult time!
During this time of Bereavement Fred Hunter funeral home went above and beyond to make sure that everything was perfect . This is one of the best funeral home i ever seen and used for there services. Thank you Josiah he was definitely awesome
My family and I absolutely recommend this home. The overall compound and its facilities are very accommodating for parking, large groups, and proximity to cremation services. All the finer administrative details were managed with care, thought, and compassion by the funeral director Zacary Brookin and Whitney Olson. Both were extremely courteous, professional and efficient. They were also very knowledgeable in catering to our religious needs. Thank you for all your diligent efforts in making this very sad occasion less painful.
My purse was stolen from out of my car, mostly likely from someone visiting their loved ones memorial as I was. What sick individuals do such a thing!No security driving hourly or surveillance cameras on the cemetery premises!I called to report the incident, and still NO ONE has gotten back to me.Update: There was not any security driving (not even after hours)around, seeing as the chain to close the entrance was still down several hours into the darkness.4/18: Missing case & flowers at loved ones headstone. Called to complain, no one to assist on the weekend. Very unprofessional!
From beginning to end, Zacary Brookin, Whitney Olson, Rochelle Franklin, Josiah Le Blanc, and Andrea, as well as the entire staff have been extraordinary. They made such a difficult time in my family’s life, the smoothest and most memorable moment of our lives. They helped us transform a memorial for my Grandmother, into a spectacular sending home celebration that I know she was overjoyed for watching down from above. From effective communication, to exceeding our every need, this team was incredible. I will forever be in debt to them for their diligence, kindness, respect and determination. The hardest day of our lives, ended up being the most beautiful send off to my sweet Grandmother and I owe it to this Fred Hunter’s team.Thank you, thank you, THANK YOU!
Very responsive and easy to talk to. Bobbi gave me all the information I needed to make the best choice for my family’s end of life planning. Thank you for your courtesy.
Recently I made pre need arrangements with Fred Hunter Funeral Homes through their representative, Bobbi Smendra. It was a five star experience. Ms. Smendra was very professional, knowledgeable and helpful. I recommend the company and Ms. Smendra highly.
SUSAN and PAUL SAVIOI WILL RECOMMEND FRED HUNTERS, TODAY WAS MY SECOND FUNERAL ARRANGEMENT, WITH BOBBI SMENDRA, SHE, AS ALWAYS WAS VERY HELPFUL. WITHOUT HESITATION, I WILL RECOMMEND BOBBI.
I just recently lost my Mom and in this difficult time--I am so happy that I chose Fred Hunters Taft Street Location to assist with the planning of the funeral arrangements and burial. I was attended to by Bobbi Smendra, Whitney Olson and Zacary Brookin. -- they were all very efficient in providing prompt service; were very professional, friendly and compassionate; so willing to help and very attentive - being quick to respond. They were very patient with me and helped me work through the various options related to the planning of all the funeral and burial arrangements. Bobbi, in particular, was very knowlegeable and sweet, guiding me through the inurnment process and planning ahead for other family members. I noticed that this location has a general team oriented atmosphere which makes for a better experience as a whole. The facilities were extremely clean and organized. I highly recommend this location! Bobbi, Whiteny and Zac--keep up the good work and thank you for making the experience a very good one in the midst of my pain in losing my Mom. Thank you!
I recently lost my mom and I was so impressed with the staff at the Fred Hunters Funeral Home on Taft Street that I just had to write this review. They are very compassionate and always so caring and helpful. I cant say enough good things about our funeral director, Josiah LeBlanc. He really left a good impression on me. He was always patient with me and very helpful. He explained everything and answered all my questions, no matter how many times of the day I called him. Thanks to all the staff at Fred Hunter Funeral Home who made this sad occasion so much better for me and my family.
The employees of Fred Hunters are top notch! They are very professional, compassionate and show empathy at a time of loss. The best!
I would have never mentally made it through the passing of my Dad without the help of Bobbie Smendra. A few months before his passing we started to communicate through email, and then phone calls ( I live out of town). As I didnt think I needed to do anything in the beginning all of a sudden I only had hours left. Bobbie emailed me all paper work and answered countless calls for me to finish the process only hours before my dads passing. I am forever thankful to Bobbie for helping me through a very difficult time.
My brothers and I did my mothers funeral and everything went very, very well, super organized and everything on time, thank you Emily and Johanna for coordinating everything on time and very professional, thank you very much and I will recommend you in the future 🙏🙏🙏🙏. .
I would like to commend Fred Hunters Funeral Services for the way they handle your end of life affairs. They are very compassionate and understanding when dealing with your needs in this very emotional and sensitive matter. When you are making plans for a loved one you have lost or you are making plans for your demise it is difficult and daunting task. They make it as easy and as pleasant as possible. Karyn Shires assisted me with my with preplanning needs. She is extremely knowledgeable and easy to work with. She is a very caring woman. She takes the time necessary to help you make an informed decision that you are comfortable with, both financially and emotionally. She will work diligently with you until all of your needs are met. In my opinion, Karyn Shires is an outstanding worker. She has the superior skills required to truly make a difference in this arena. I highly recommend this company and its staff.
Bobbi S. was so extremely helpful with what turned out to be a complicated issue. Her care and responsiveness and skill at resolving everything for us meant so much to our family. We are so grateful to her.
Due to what is going on around our country at this time, I had no intentions of handling my pre need arrangements at the moment. Then, I spoke with Miss Karyn Shires and she changed my mind. She was very knowledgeable and willing to assist me in any way possible. She helped me complete all the necessary documentation in a professional, yet caring manner. She made everything very easy to understand. In addition, she was always available to answer any questions I had during the process of putting my affairs in order. Her personality and sense of humor made the entire experience significantly more positive and pleasurable. Honestly, Karyn is the only reason I decided to handle my final arrangements now. Competency and sweetness are hard things to find in a person these days. Karyn has both of those qualities. She has my sincere appreciation and gratitude for aiding me in me in such a daunting task.
I was skeptical of their service at first but they quickly changed my mind. They exceeded my expectation. The funeral director, Mr. Josiah LeBlanc, who was assigned to me for my mothers funeral went above and beyond to make sure that all went wonderfully. I was very pleased.
Professional, dedicated and humble is how I can describe the staff of this funeral home.
Buried my uncle Sylvester.. honored his desire to be swaddled in sequins and furs. Appreciate the service.
Everything provided by Fred Hunter’s for my Mother’s recent Funeral Services was done with the utmost kindness, respect, and professionalism. I attribute a good portion of this remarkable experience to our assigned Funeral Director, Josiah LeBlanc, who provided excellent and compassionate service in coordinating every aspect of the funeral arrangements. He is truly a gem and an asset to this organization. All staff that we interacted with were terrific. I am sincerely grateful for the services provided that helped our family at a very difficult time.
Fred hunter is amazing for funeral services we have had my uncle Ramesh james funeral and cremation done there they treated us with the most respect also my papa Harrison James Gopie just passed away and we also did his cremation service with Fred hunters
I could not say enough good things about Fred Hunter Funeral Homes and their staff. We lost two elderly parents in the span of less than two weeks, and Fred Hunter made the process as comforting and seamless as possible. In particular, Michelle Callahan from the Davie, FL location was fantastic and handled every detail. She was always available to answer any questions and she went beyond her duty to make sure we had everything we needed.
Caring, compassionate, friendly and understanding in an unbearably traumatic time for our family. From the initial consultation to the ceremony and beyond, Andrea Buzzo and the entire Fred Hunter family made us feel that they were there for us.After the trauma of the death of my wife of 26+ years to cancer, the professionalism displayed was above the expectations of our family. The choices they offered and the willingness to allow unique requests at this difficult time was greatly appreciated.Everyone is unique in their grieving, and the professionals at Fred Hunter are understanding and are there to help you through your grief.The review options only allow for 5 stars, but you will find that they go above and beyond anything that a rating scale can measure.
Overall, satisfied with the arrangements made and accommodations despite a setback. After listening to us after what we thought we purchased, I can honestly say, they worked with us and were willing to make things work. Bobby & Holly, We Thank you, again.
We would like to thank Fred Hunters for the great services your staff provided to us on the passing of my beloved mother. From the start to the finish during this very difficult and sad time, all of the staff we dealt with was very professional and caring.We would like to thank in particular the following individuals:Starting, with the Funeral Director Ms. Genesis Guevara, who was amazing to detail and made sure we got everything we need it and ask for. Ms. Guevara is a wonderful and caring person, a consummate professional who made this difficult situation more tolerable.While my mother was in your Care Center, we would like to thank Lee and Fred who made all preparations for the viewing of my beloved mother; also providing an exceptional and professional service making it in such a respectful and caring way. Thank you once again Lee and Fred! You both made a difference at this difficult time.Last but not least Greg, Crematory Operator who attended and performed the cremation services for my mother, also another caring and very professional individual of your staff. Thank you Greg! You also made a difference at this difficult time.We also like to thank the receptionists at the front desk Megan and Pam.Lisa, who was very instrumental in making sure the doctor, signed the death certificate making multiple calls to get the document in a timely manner.Our family thanks Fred Hunters for going above and beyond the call of duty. We would gladly use their services again.
This place will forever be my number 1 choice. The staff is amazing, the service provided for my father Nelson F. Diaz was beautiful!! Thank you Fred Hunters
I had a wonderful experience with this company. All the employees handled this difficult experience with such care and professionalism. One of the workers, Redmond, if I’m not mistaken, was especially quite empathetic and caring when assisting me with all the necessary steps to take afterwards.
We had a comforting experience with Fred Hunter. Bobbi Smendra, handled our requests with care and professionalism. Thank you, Bobbi, for your great customer service and kindness.
I cant say enough great things about Fred Hunters. My father passed away 3 weeks ago and my family and I were lost, heartbroken and devastated. Fred Hunters from the second we got in felt like a weight was lifted off our shoulders. The staff, the atmosphere is calming and home like. Zachery our director was compassionate, kind, understanding and comforting. The staff is always asking if you would like water, coffee and snack and that was so nice of them. He passed away tragically so eating isnt on our to-do list but being there made it much easier. The women who does the cemetery arrangements, with the blonde long hair..i cant remember her name was also an absolute doll. Everything went smooth and the service was absolutely beautiful. Everything went as planned and i cant thank ALL OF THE STAFF for their support and professionalism during a time like this. You guys are amazing. Keep it up! and thank you.
I would never recommend this Funeral Home to anyone not even to the dead.
I wanted to take a moment to thank Fred Hunter in Davie, Florida. I had the pleasure of working with the Michelle Callahan the director and Peggy Rodriguez her assistant. On behalf of the family of Lillian Mackool we wanted to share that they both helped us tremendously at a time that was emotionally difficult for us. Michelle was timely and attentive to each and every question we had which were many. If we called the office and Michelle was unavailable Peggy made sure to see if she could resolve any issue we had. My mom was a beautiful and elegant women and these girls made sure her all the necessary services were executed as such. Thank you Fred Hunter, Michelle and Peggy!
The staff members at Fred Hunters were professional and compassionate. They provided excellent service, especially during a difficult time due to the Covid-19 restrictions.
Yes, staff is really good and attentive.They say they offered an aproved irrevocable insurance assignment as a method of payment in their brochure.They did not!!! They basically drained all my accounts and left me with nothing.Lesson learned... I will purchase prepaid funeral for myself, but not with Hunters.
I am VERY disappointed with the lack of service from this funeral home in particular with Emily. She had horrible communication skills and did not walk me through what to expect to happen in the process of dealing with my brothers passing. I live out of state and at a time that you look for guidance and support I felt slighted. I DO NOT recommend this funeral home. I briefly looked online and saw 4.5 ratings and called but I am sorry I did.
Fred Hunter Funeral Homes did the memorial service for a cousin of mine. It was so beautifully handled. everyone was so compassionate and caring. Recently, I was put in the position of having to make funeral arrangements for another relative and I called Fred Hunter once again. I spoke with Bobbi Smendra to help me get everything set up. She was incredibly wonderful to work with as this was a more complicated situation. She researched things for me as well as got all the arrangements in order. After we prepaid, I still had a few more questions and she took care of that of. I highly recommend Fred Hunter Funeral Homes and I would ask for Bobbi Smendra as well if you need someone to coordinate everything for you. You wont be sorry and it will relieve you of a very difficult experience as these type things can often be. She will make it as pleasant as is humanly possible. Would like to add that my cousin did pass away and we death Josiah Le Blanc for the next part of this journey. He was wonderful to work with, took care of everything, kept in tough through the whole process and made this such an easy experience for us at such a difficult time. His follow-up at every turn was much appreciate. I would not hesitate to recommend and use Fred Hunter funeral homes. Our family is very grateful for all they have done for us twice.
Fred Hunter did a tremendous job. My loved one bought a pre-paid funeral package that made is so easy for family members financially. We only had to take his clothes and wait on the day we chooses. The staff members are excellent and professional especially Genesis and Paula. The day of the funeral went through without any problem. I so appreciate how much they kept us informed and assisted us with our loss. I’m so impressed I am now recommending family members living in Florida to entrust Fred Hunter’s. We have two family members and hope to have more at the memorial garden. Thank you Fred Hunter for giving us a stress free day.
Fred Hunter Funeral Homes was the best choice we could have made for our arrangements. The entire staff, especially our funeral director Genesis Guevara, were of the utmost professionalism: methodical, diligent, caring, and responsive to any questions and concerns we had. Their facilities are beautiful as well, immaculately clean and welcoming. In short, easily the best choice for funeral services in South Florida.
Earlier in the year we had a death in the family and the members of Fred Hunters Funeral Homes did a phenomenal job with everything to make this grieving time much simpler the one thing I wanted to point out is the job by RC I believe is his name nice young man with a pretty nice looking beard haha . They were very attentive to keeping everything the way it was and handled everything with care thankful for the work you guys do and RC for his care
FHFH gave us outstanding service and understanding.
I received excellent service for such a difficult time. They didnt try to forcefully up-sell me and understood my needs in regards to my fathers cremation. Everyone was so lovely and accommodating and it was much appreciated,
Outstanding customer service from Bobbi Smendra! My mother passed away and was cremated out of state. Bobbi found a niche for my mothers ashes that overlooks my sisters gravesite.
I started making arrangements for my Great-Uncle while he was in hospice care because my 85 year old aunt was overwhelmed with taking care of her husband. Because my mother passed recently, I am aware that when a person passes, the EMTs will just leave the body at home until a funeral home picks up the body. Because I didn’t want my elderly aunt to have to worry about who would come and take him, I wanted to make sure we had the funeral home chosen beforehand. Based on the google reviews, I chose Fred Hunter. When he passed around 8:15pm, I called Fred Hunter to notify them and let them know to come get the body. I was notified the next day (I live remotely and was planning from a few hours away) that his body was not removed until 2:30am! My poor family had to sit at home with their deceased loved one for SIX hours. Because this unfortunately isn’t my first funeral planning rodeo, I knew this was an unusual amount of time to lapse before pickup. When I called the next day and spoke with Michelle, she could offer me no answers but what she DID give me was a lot of attitude. I was very civil when I called and simply stated that I wanted to know what happened because I want to make sure my uncle and family are taken care of. In trying to understand something, I began to speak, apparently interrupting Michelle to which she responded in a very rude way, “MAAM, if you would let me finish...”. At another point she made a condescending remark about the fact that I told her I know from experience and because my mother in law is a funeral director that six hours was unusual, she snapped back that she shouldn’t even be talking to me since I’m not the next-of-kin “.....but you would know that because your mother in law is a funeral director”. Because they had possession of my uncle I remained cool, calm and collected in spite of her snotty attitude but the second I hung up the phone I called another funeral home who treated my family respectfully, had better prices and who retrieved the body for us shortly after. I am a business professional who knows how to handle herself and who was mourning the loss of her uncle. Because I was speaking to her hands-free in the car while driving down there, I had a witness in the car who could not believe how she spoke to me. Michelle has absolutely no business dealing with grieving families but I have to thank her because had she not been so rude, we would never have found the most amazing funeral home who treated us like family and had a number of serendipitous ‘signs’ from my uncle.
Ray who runs the crematory is a very kind and caring man. Great addition to your staff.
Fred Hunters Funeral Home did an excellent job of helping my family go through a difficult time by providing a very professional service with much needed personal attention from an incredible staff that was professional and friendly. All of them made the entire emotional process more bearable; from the managing director who handled the initial funeral arrangements, the burial site manager who took us to visit the cemetery, to the funeral directors who handled the viewing, memorial service, and burial ceremony. We are extremely thankful that Fred Hunters continues to be a top rated funeral home since we used them in 1995 for my fathers memorial service.
Kindnrss and Caring was shown to my family. Just amazing the compassion and commitment to exact detail.
I realize this review is about a month over due but anyway... My parents had purchased their arrangements well over 20 years ago and when my Dad was failing in health, my Mom and I ventured over to Fred Hunters to confirm that everything was in order. The truth is, plans change over the years and what we purchased was no longer being offered. We got off to a rocky start as the people we were dealing with really could not fathom that my parents paid for everything up front which was to include viewing times. In any event, we negotiated for something that was truly already paid for but it appeared we were going to pay again. Fast forward to when my Dad passed away. We met Christine G and from the moment we shook hands, I knew she had our best interests at hand. She was awesome in ensuring that we were taken care of, by her, through the whole process. I want to say that the tech guy was Esiah but I could very well be mistaken and he was fantastic in seeing that our tech needs were met with our flash drive filled with photos as none of us had time to burn a CD. Everything went without a hitch for my Dads services and my family and I want to thank Christine from the bottom of our hearts. My Dad would have totally liked her so I am hoping he was watching over us and saw how fantastic she was. Kudos to this location for having such a gem on staff!
I want to thank the staff at Fred Hunters and Hollywood Memorial Gardens for being so kind and helpful during a difficult time. Josiah and Bobbi did an outstanding job and made a difficult experience bearable. My entire family appreciates the kindness you have all shown.
Recently a dear friend passed away and her family turned to Fred Hunter Funeral Homes, to assist with the funeral and cremation. From the first contact with their representative, Cindy Dominick, there was a tremendous relief due to the caring and professionalism, from the entire staff. Their empathy for all concerned was exemplary throughout all our contacts with Fred Hunter employees and Cindy Dominick. They helped make a difficult situation, tolerable. Thank you to the entire organization.
The staff was amazing! They treated my loved ones and myself with the upmost care and respect!
I made cremation plans in advance for my father, who is 91-years-old. Its not an especially comfortable thing to do. And I didnt know anything about the process. Fortunately, Bobbi Smendra, from Fred Hunters, answered my questions at the Taft Street building. She was calm and to the point, and I didnt feel she was trying to strong-arm me into doing something that didnt interest me. The Taft Street location is comforting and the people who greeted me there were low-key. Thats about all I could expect for a situation that is not particularly pleasant.
On behave of my family and I, we would like to show our gratitude to Fred Hunters for the services that was provided. Honoring my mother wouldnt have been the same without them.I would like to give special thanks to Josiah and Bobbi for going above and beyond to assist me the whole way through.This was my first arrangement and Bobbi took the time to sit with me and explained all the different options that I had and even took me to the cemetery to provide me with burial options.Once we were ready to make the arrangements Josiah was there to assist the whole way through and to answered any questions or requests that I may have. It felt comforting as nothing was pressured or unclear from beginning to start.Overall, besides the pricing that can be a bit more competitive I would recommend Fred Hunters to everyone. I shopped around and still ended up with Fred Hunters as their first impression really stood out among-st the others.Thank you Fred Hunters!
Paulette, Michelle and Maria were very helpful at a very sad time. Thank you so much. My family has used Fred Hunters in the past and will continue to do so in the future.
Unfortunately we were faced with the difficulty of funeral services my sister. Fred Hunter Services and staff were professional, courteous, elite, A1. They took pride and care in everything for us. My sisters service was beautiful and I am very grateful to them. Thank you Fred Hunter for making this difficult time move smoothly, efficiently and seamlessly.
Zacary Brookin is an excellent example of someone who helps make a devastating situation into one that is filled with care, compassion and empathy. He truly makes you relaxed and calmer and able to deal with the death of a loved one.Zacary handled everything with the sensitivity and ease needed in the difficult area of death. The day we came to sign off on documents, select urns and complete everything else was very difficult but we never felt rushed, prodded, or like it was business as usual. All the details were carefully explained, and our feelings and emotions were taken seriously and that was very much appreciated. Zacary showed great respect and care throughout.After a brief conversation with a large funeral home chain, I knew that wasn’t the direction I wanted to go. When I spoke with Zach, he listened, he understood, he paid attention, he wanted to be there to help. He and Tiffanie Batts blended with us and made true heartfelt connections. They genuinely care and wanted to help make everything seamless.I couldnt have asked for better treatment for my sister. I will always recommended Fred Hunters to all my friends & family.
Our experience with Fred Hunter Funeral Home on Taft St. was very comforting while going through the toughest time in our lives 14 years ago. Another situation recently surfaced and we have Eric Swenson to thank for his understanding, compassion, and thoughtfulness in helping us arrive at a suitable arrangement. Without his guidance were not quite sure the outcome would have been the same. He is a remarkable person!
My Father in law had passed away early June and we found Fred Hunter Funeral Home and so glad we did. Zack was amazing he really helped us out as much as possible! He made sure we had our Father buried at Lake Worth, Military National Cemetery. We had issues with paper work and Zack pulled through and made it all work perfectly!! We also felt comfortable in that we never felt pressured over details. He gave us time to think and question different options that we had. Thank you Zack!!! Blessings to you and Fred Hunters Funeral home!
Thank you for the amazing work, Fred Hunters Memorial Homes Hollywood and Ms. Genesis Guevara. By listening carefully, treading gently, avoiding unpredictability in a complex case, you lightened the burden of our tremendous loss. My family and I are grateful! Keep up the team work, the 5-Star professionalism and may God always bless you!
Fred Hunter handled my sisters funeral and they were exceptional with every aspect of the planning and the actual service. Andrea Buzzo assisted my family with all the preparations. She went above and beyond our expectations when it came to making this difficult time easier on my family, especially my elderly Father. Her kind nature and her sensitivity was greatly appreciated during the planning stage. She was extremely helpful in guiding my family to make the best plans for my sister and our family. The team at Fred Hunter was very sincere and professional and made sure every detail was perfect.
My grandmothers funeral was conducted here a few days ago. Although it was a difficult time for our family, Josiah - our funeral director was very professional, concerning, and attentive to every detail needed for this ceremony to flow as well as it did. Marsha was also incredible and patient with my grandmas care and overall look.The only issue/mishap that occurred was with the casket that was originally paid for- was not in stock. This was notified to my uncle kind of last minute and I guess he needed to upgrade. I am not sure how that will be handled but it certainly does not take away from the fact that ALL the staff were kind, welcoming, and that my grandmothers celebration of life was handled with outstanding care and service. Thank you.
Thank you very much for the professional service and working with my family to make the best of a bad thing. Lots of options and we never felt pressured...
Aside from one problem concerning the length of time it took to put up a plaque and which as been resolved. New procedures I have been told have been put in place and this should not be a problem in the future, I give this funeral home 5 stars. From beginning to end, the staff was compassionate and caring. I couldnt have been treated better. The upkeep and cleanliness is beyond compare with any other funeral home and cemetery.
Bobbi was great
Fred Hunter’s and their staff made this an incredibly easy process in a very difficult time. They took care of every detail and made the decision making easier when we most needed it. On behalf of my family we would like to thank all of them for making this a “good bye” my dad deserved.
The death of a loved one is always difficult and can be a very confusing time. When my husband was enrolled in hospice, I met with one of the funeral directors to prearrange the services we would need. The funeral director was very professional and empathetic. He was respectful of our wishes and did not try to oversell any product or service. Having the arrangements made ahead of time brought great peace of mind. I was so impressed with everyone that I encountered from Fred Hunter Funeral Homes. They all made a difficult time much easier to bear. I highly recommend them.
Incredible customer service! Dan Hornbeck went out of his way to locate paperwork for my deceased father who passed away many years ago. I am very grateful for such caring staff who couldnt have been more helpful. I highly recommend this company.
My sisters passing was unexpected, but Zack, Samarah and Fred Hunters entire staff was my rock through the process as we had to transfer her body from Jacksonville, FL. The funeral service and burial arrangements process was smooth due to the hand holding Zack and Samarah did for me and my family. They understood everything we were going through and we all worked as a team and we were able to lay my sister to rest in peace. My utmost sincere gratitude to all at Fred Hunters and specially Zack and Samarah. God Bless !!
We so greatly appreciate the professionalism and sensitivity with which they do business. Zack was the epitome of caring service going above and beyond to make sure everything was just the way we wanted it. I highly recommend their services.
Attention to details for start to finish. We came from out of town and they had everything covered and guided us through the process. Josiah was excellent!
At those moments in your life where you really need a strong shoulder or someone to lean on, Fred Hunters delivers! Quality service, wonderful staff and knowledge beyond compare. Thanks Fred Hunters
We used Fred Hunter recently to arrange services for my dad. Lindsay Lambert, one of the Funeral Directors, was a pleasure to work with. Her professional yet personal manner was a comfort to myself and my family during this most difficult time. I would definitely recommend Fred Hunter for funeral arrangements based on having Lindsay as one of their employees.
They are excellent. I had a dear friend that had no family. Zach and his team helped me with dealing with her burial. Excellent service.
I mother was buried there yesterday I had no other alternative because my father was already buried there 19 years ago when I purchased those lots. I have never been treated. Or humiliated in such a manner as I was yesterday. I would have use their service to a bigger extend including having their catering for after the service. Thank God that I will never have to bury a love one there again. Im totally heartbroken. Can stop crying.
My mother recently passed away, and I have never had to deal with anything like this before. When I called for the first time I spoke to Josiah LeBlanc. He was very polite and informative and from the first phone call to the last, along with all of my emails, he was great. I would recommend their services to anyone.
Fred Hunters is outstanding. We received excellent customer service from Bobbi. And thanks to her, my mother will be buried close to my sister.
They were wonderful and took care of every detail . They went out of there way to assist me with setting up my picture show. I was very surprised the expertise the staff displayed. Definitely recommend them for all your funeral needs. Thank you all for all you do.
I would absolutely recommend Fred Hunters Funeral Home. We were lucky enough to work with a director named Doreena Medina who was fantastic. She helped our whole family through a very difficult time, taking the time to walk us through every step of the process. We always felt that our loved one was in caring hands and that our needs were being met.
The recent loss of my mother has been very traumatic I am on the west coast and had no idea what to do but everyone at this funeral home was kind, helpful and very compassionate, they walked me through the process and made this time in my life so much easier, I am truly grateful for everyone there you truly have amazing people that work there, they definitely are in the profession! I would give you 10 stars if I could. Thank you.
Bobbi Smendra made a difficult situation a little easier. Thank you for your assistance
The service received was incredible. From accepting the body at the hospital until the very last minute, everyone was excellent.A special recognition to Zachary for being patient and empathetic through it all.
Fred-Hunters Funeral Home made the whole process as painless as possible when planning a funeral. We NEVER felt pressured to add any items to our service that we did not want. They make is as easy as possible from the planning, to choices of flowers, to evening providing catering services in their community center. Doreena M. was amazing. She has been there for me and my family from the moment that I contacted them, evening calling me to obtain information so paperwork was completed prior to our meeting. It also gave me comfort to know that my loved one was not being sent to another facility for cremation and he was in their loving hands the entire time. In South Florida, there is an abundance of choices when it comes to funeral homes and services, but I will definitely be utilizing their services again when the need arises.
Coming from out of the area, I didnt know what funeral home to use. The Hospital gave me Fred Hunters number to call. I could not be happier. The arrangements were handled perfectly. thank you for making the process simple and not pressuring me.
Fred Hunter provides us a great service and helped us to go through the most difficult time of our family. The clerk is very professional and kind. It’s a pleasure to work with Fred Hunter. I will highly recommend it to you.
It was a very pleasant experience in spite of the ordeal.......Mrs. Cindy was wonderful. very warm and personable. I was very pleased and put at ease when it came to this part of my mothers final arrangements.
Paula and Jeff were absolutely amazing. They made our extremely sad moment easier to maneuver. Very compassionate, loving and caring team.
Thank you Fred Hunters Funeral Homes and Family Service Counselor, Bobbi Smendra for assisting our family in planning for the future.
Honestly very disappointed with the services I received with this funeral home. Not only was I heartbroken at losing my angel infant but I wasn’t even able to get any closure right away or get to have my own ceremony for my daughter. I had to wait a little over a month for the remains of my daughter and every time I called for an update there was always a different excuse or delay. I purchased my own urn to place her in and the necklace I gave them was not even sealed when I finally got to pick her up. Not only did they spell her name incorrectly on the separate box they gave me with the rest of what could not fit in my necklace urn and how traumatizing it was for me to notice that, the box as well was not properly sealed and for me to see my dear daughter ashes just spilled on the bottom of the box from the plastic zip loc bag she was in. I was not even offered or asked about a death certificate, I have never lost a loved one before and this was my first time planning something like this so I was not even aware that I had to order and yet again make another “payment” to them. Of course I wouldnt have had a issue with purchasing the death certificate when I first came in and paid for the cremation and permit etc.. its the fact that I was not even informed and did not know. You can imagine my confusion when I didn’t receive it. I did call to ask if I was supposed to get one, I was rudely brushed off and told to just order online on their website. Very dissatisfied
Mother was cremated here. I called left multiple messages regarding prayers cards as I was out of town. Never received a returned call. Makes me wonder they got Dad’s money and it wasn’t worth the time or money to return my call. Shame on them!
During a difficult time, it was great to work with such caring individuals. I dont live in the area but Cindy helped me and my family and made it as convenient as she possibly could. Thank you!
The staff at Fred Hunters provided exceptional service during this extremely difficult time in our lives especially our funeral director Doreena Medina. I was especially impressed with her sincere empathetic demeanor. The staff as a group, was supportive, compassionate, thoughtful and sensitive to our needs. Doreena Medina was always timely with information, professional and respectful. I would recommend Fred Hunters Memorial Service - Hollywood without hesitation. Thank you.
I chose Fred Hunter due to the fact that I personally know one of the funeral directors. I trust him without reservation. The whole process went smooth, and the follow ups were appreciated. I would recommend Fred Hunters to anyone who is in need of funeral services.
My family and I cannot thank Zach and Paige for all their help, time, support and understanding during our very difficult time of the loss of 2 family members in 6 months. They were extremely patient with us and guided us in making all the decisions and plans that needed to be taken care of. They made the process easier as we were able to depend on them for all the details. This has been the most difficult time in our family along with tragedy and broken hearts. We cannot thank you enough and they will hold a special place dear to us due to the job they did at this time in our lives.
Let me explain to you that when my mother purchased these niches from your business, for cremains, she did so in good faith. As it turned out my mom did not wish to be cremated and thus we purchased a burial plot for my mom.We then decided to transfer the niches to myself and my wife. Again, all this done in good faith. Now were moving to Northern Florida and no longer have a use for these niches.Now it seems that you advertise how family oriented and caring your business is and all Im asking is that you purchase these niches back from me since your third party opening and closing fees are outrageous, that I cant sell to a third party and this proves is that all your business cares about is making money and taking advantage of honest people.I do not recommend this business for pre-arrangements, there are too many hidden costs that they dont mention until its too late. And if you should want to move away, your stuck with my dilemma .
I could not have asked for more during these difficult days. Compassion, professionalism, efficiency and ease of mind, especially in transporting our loved one out of the country. Thank you.
Thank you all for your professionalism and support during a not so comfortable time. Cindy Dominick and the guys that work on the grounds did an awesome job.
One of the nicest Funeral Homes Ive ever been to. Nice people and great facilities. Wouldnt hesitate to use them in the future
You made the worse time of my life as good as it could be with your compassion and caring staff. Thank you. Fred Hunters has been used by my family many times. More times then I ever wanted. I knew I could trust you with my son
Zacary Brookin, Eric Swenson, Alyson Ackbersingh, and Pam at the reception were the most professional and classy staff I have encountered. The service they provided was of the highest quality and they exceeded my expectations. The facility was also gorgeous and very spacious.Starting with Pam who offerred coffee and snacks on a silver plateau. She always came to see if I needed anything. She also helped me with the “airline letters” that my family needed for their places of employment. Eric Swenson helped me select the burial sites. They offer many different sites, styles and prices where someone can choose to be simple, fancy, or elegant. Alyson Ackbersingh was so patient in making changes in the details. There were no delays as she provided quick service, which relieved the stress that I was placed on my shoulders. She took the time to type all the songs and prayers for the funeral. Zacary was also very helpful not only in customizing the package to my specific needs but also by going above and beyond in helping with the urn and the engraving, which was breath taking. I could not get a better price and deal anywhere else. They did not quickly ask for payment nor deposits while servicing you. Their goal is truly to provide a wonderful and caring customer experience in your time of bereavement.Their price was very competitive. They offered packages with different services that made their offer very attractive and helpful. They thought of everything to make a funeral special, beautiful and successful. They have different services including a room for catering for your friends and families. Their package can fit everyone’s taste and wants, which make the experience painless while you are grieving. They tried their best to accommodate your request to make the details unique to your family. My mother was beautiful. They did well with the makeup, the hair color and style. They simplified my load by helping with the insurance company and the social security office. At the end of the funeral, they provided me a bag with all our belongings, which was appreciated.The service they provided made Fred Hunter’s the only place to go to. You will not be dealing with a business but with friends that you can cherish for years. Everyone goes above and beyond and is genuinely friendly. I strongly recommend them.From the bottom of my heart and on behalf of my family, thank you all for your hard work that made the funeral beautiful and successful.