Transferred care from another service. Empathetix is so much more professional! responsive to texts/email, friendly front office folks, and a knowledgeable provider. Easy transition....wish I would have found them last year when I started this journey.
Great stress free experience. Very knowledgeable staff that had answers to all questions. Nick was very helpful. Would give 10 stars if possible!
Had a great experience with Empathetix. Very informative and made me feel very comfortable. They walked me through everything I needed to know and made sure I had everything I needed to navigate all this in the future. Highly recommend.
Staff was very nice, I forgot my phone and I needed it to sign into my account, they suggested for me to go home and reassured me I would still get right in as soon as I got back. I felt comfortable with the prescriber and enjoyed our visit! I highly recommend this place!
Everyone was so kind and helpful! The whole process was explained quickly and thoroughly.
I have tried to get my medical card a few times and it was such a hassle trying to coordinate everything and follow the process put in place and it made me want to rip out my hair. Empathetix made it super easy in a relaxed environment that didnt make me feel bad for wanting to improve my health. The staff is amazing and friendly!!! I would definitely recommend if you are looking and want a relaxed atmosphere with a friendly and caring staff 🖤
There were 3 beautiful and ridiculously intelligent women in this establishment. Great service, communication, and they made me feel comfortable with my choice that lead to the Cannabis card. . .They were great!I Cant wait to go back!Colton Caine Davis.
Empathetic was companionate Helpful. The whole process was simple. The girl at the front desk was very knowledgeable and friendly. The doctor was companionate and treated me kindly. I would recommend Empathetic to all my close friends and family.
They are so great! They make the process very easy!!
Best services and most compassionate people I have ever been around. They made sure everything went through and made sure when I left I had everything completed. Cant thank them enough for being there and answering all my question and updated me on new educational things. Service was fast!
Very nice people. Knowledgeable and efficient. Great experience and learned things too.
PAYSON LOCATION IS AMAZING THEY ARE EXTREMELY HELPFUL AND YOU WILL DEFINITELY GET YOUR CARD
Everyone is really nice and makes you feel at ease. They know how to direct you to what your looking for. I would recommend them for sure
Such a smooth process I recommend everyone in need to empathetix. They were so helpful and made the process easy
The appointment scheduling was very easy ...the time frame to which we were seen was great ...the information we were povided awesome..the staff very friendly... very professional ...very helpful ...even when we had to reschedule twiceour health professional was such a nice person helped us with our disability needs ..was kind ...sympathetic ...and very understanding . We could not of asked for a nicer more knowledgeable person.Each and every staff member made sure we felt welcome ...we were listened toAll our questions addressed.it was a very painless process..We were helped thoroughly with our questions as well as with information... We were given instruction the entire time . .I highly recommend this facility and its staff ...this type of need could have been difficult... intimidating ...as well as hard to understand...they far exceeded all of what we needed as well as made this so much easier than it potentially could be . Thank you Ogden Empathetix Staff ..
Went to the cottonwood heights clinic for my 1st renewal. They did everything in the EVS system for me & it was so slick! My appointment was on a Wednesday & my card was accepted & renewed by the state on Friday! 5 stars!
Its awesome that theres a place to go in St George and you dont have to break the law bringing it back across state lines from Mesquite. Its about time!
So helpful really enjoyed talking to them about the different types of strains out there to help with my conditions I would highly recommend taking a look if you haven’t already
These guys were great! They made the process easy and comfortable
While I feel that Disabled Veterans & Veterans with medically diagnosed combat related injuries and PTSD shouldn’t be required to pay for a medical cannabis card. Mike Sanchez was very helpful in making the process goes smoothly and easily. He was very patent, helpful, and knowledgeable about the process. He made the the process quick and easy. I also like that they have a Veterans discount, and I would recommend that any Veteran looking to get a medical cannabis card go talk to Mike.
Heidi and Brandon were a delight to speak to. They had lots of advice and clarifications when it came to my many questions.I forgot the name of the woman who conducted the appointment, but she was very knowledgeable about all of my prescription medicines and how they would interact.Thanks!
Really easy place to get into and everyone is friendly and awesome! Hate that it costs so much to get the card and everything (+$220), but that’s all set by Utah I believe and not them
Great staff, very knowledgeable and friendly. Felt like one of the family 👪❤
The process has been made easy by this website! The office I visited was very non-judgmental and also very knowledgeable. I would definitely recommend anyone seeking more natural treatments to try Empathetix! 💚💚💚
Very simple and easy. The staff friendly and nice. No pressure from anyone there. They also have chargers there which was awesome. They are very open to question about anything really. Highly recommended for everyone.
All the people there where very nice and welcoming it was a very nice experience to be around such a professional work place. I recomend Empathix to everyone .
Such a stellar experience from start to finish. Thank you guys for being legit! We need more people like you in the industry. You do what’s right in the industry for those who can medically benefit rather than focus on the money it brings in. See y’all in 90 😎
Three wonderful women helped me today! Very easy to work with. Legality in a timely manner! Thank you Empathetix!
Excellent experience, happy people providing a public service. Let’s all remember that Utah.gov is the proper place to continue making progress regarding our laws. These people are saving you a trip out of state to purchase cannabis.They are not a distribution point for cannabis, they can only sell you CBD at this location.The pricing isn’t cheap, but for me, is still a good value for access to the real thing.I never thought I’d see the day when Utah would legalize real cannabis, so I’m elated not to be taking another road trip today just for that. Instead I can enjoy a delightful day right here.I hope you too can smoke or vape responsibly.Have a nice day !
Every staff member I came in contact with were all amazing and super knowledgeable. The appointment was painless and the provider was a great lady. If you are looking for kind and caring people who actually care about you, this is the place to go.
Wonderful caring staff at Millcreek! I can’t thank them enough for helping my son. He had his card in just 24 hours and is already doing so much better. We were well-educated and treated kindly. Awesome experience!
Very nice people. They are very thorough and helpful in making sure you get all the information and answer all your questions. Easy to get in, comfortable atmosphere, good music.
These professionals are amazing. So up to date with all laws processes of obtaining a cannabis card. It was a nice clean environment with a pleasant atmosphere. And they offer some nice flower tincture and cream. Empathetix is the best choice Ive made in treating my chronic pain.
I love yall! Very kind and polite and professional! Made the process really easy and really seemed to want to help. Yall are doing such a great thing! An extra thank you to Brandon and Sarath were the wonderful humans who helped me! I have anxiety and doctors offices always stress me out but you made me feel at home 💖
I was tired and in pain so a little grumpy and I got service with a smile. They even helped us get through some issues quickly. Wish they could have been able to make change for me, now I know for next time. Great people to work with!!
Julie Jones was very kinda and attentive. The receptionists were also extremely informative, nice, and had excellent client service. The process was easy (as it should be everywhere). Hopefully soon it will be legalized at the federal level so us patients wont have to go through all of these steps for treatment. Thank you again!
S/O to Marco at Beehive Farmacy! Bro was super helpful bc I had to leave then when I came back everything was still set up for me immediately then I talked to Dr. Dotson S/O to him he’s super informal it was an awesome experience overall & the herb is Magical..ngl lol
The staff were friendly and welcoming. They were very helpful during the process and were able to answer any questions that I had. So far I’m just waiting on state approval to get my med card.
Keenan was very helpful and knowledgeable... it was a fabulous experience...
Super kind and understanding QMP. Had a great experience. 👍 staff was amazing and very helpful. I was so anxious and they helped calm me down and then they also gave me some helpful recommendations and made sure I knew the process thoroughly. It was simple and they were very thoughtful. They even sent me reminder emails and informational emails for renewals for which they will continue to do in the future. . Would absolutely recommend.
Excellent attention to detail and very helpful.
Everyone was friendly and helpful and made me feel comfortable. Everything was explained fully and all questions answered. I would go here again.
Excellent staff and quick service! Left with no questions being unanswered. Definitely more than satisfied! Highly recommend Empathetix to anyone and everyone looking to better the quality of their life! Thank you shane!!
Best place hands down!!! I felt heard and listened to!! It truly was a life changing experience. If your thinking about doing it, JUST DO IT!
Professional and polite. Staff is awesome. Nicks the best.
Everyone was super nice and very helpful. I waited a few minutes but it wasnt a big deal. The process was smooth and all the staff were knowledgeable and compassionate. Thanks to all!!
Had a really great experience here! Everyone was so helpful and full of information. The CBD cream they carry is unmatched! Thank you, for all your help! I will definitely be back.
I felt like they actually cared about me and not just my money. Id recommend Empathetix to anyone looking for help with that issue traditional western medicine hasnt been able to help. They are amazing and worth the time and money.
Well worth it. I recommend everyone to do it. It would make the world a better place.
Very friendly and knowledgeable! I loved being talked to like a I was human and not looked down upon! I highly recommend this place!
The experience with Empathetix was awesome. All the people have been extremely helpful. Sorry I dont remember your name but the lady up at corporate that answered the phone was great. The state took about a week but they cant control that. They were very professional.
Overall such a great experience. Loved the front desk gal and the QMP was very kind and empathetic. I felt like they educated me and answered all my questions.
Amazing and kind staff! The receptionist was more than easy to work with and made the experience calm and relaxing from start to finish.
Very friendly staff and actually listens to your problems and recommends the best option!
Friendly, knowledgeable, and professional staff. All questions were assisted and answered promptly. The dr visit was short and complete. I felt comfortable through the entire process. Thank Empathetixs!
Empathetix does, literally, all of the hard work it takes to get your medical card. Their staff is so knowledgeable and kind and patient. I was extremely anxious about applying for my medical card and they took all of that away. It ended up being a very pleasant experience at their office. I couldn’t recommend this company enough!!
It was a great experience when will I receive my card though or something saying I was approved
Erica was professional and attentive. Receptionist staff was friendly and informative. Great experience!
Everything was great and incredibly smooth up until my 90 day renewal. You are allowed to renew 30 days before expiration, so out of caution I did that and waited and waited and waited. About 1 week before my card expired, I submitted the forms again and reached out, still no response. I finally reached out to their instagram account where I finally received a response. I was told to send an email to someone specifically and it would get taken care of hopefully before my expiration date, but here I am with an expired card still and no response. I had about $150 worth of medication in the form of flower that I had to dispose of because I am currently not legal. I wish it hadnt turned out this way.
I had a great experience getting my medical card here! It was a quick and easy process and the staff and physician I spoke with were amazing.
The people here are so friendly and knowledgeable. I will definitely be recommending them to anybody looking to get their medical cannabis card!
Thank you. I dont have to feel bad about myself anymore for using a medicine I need. Highly recommend.
Over all experience has been great until I came to renew my girlfriends card for the second time, Ive called and called with no call back, no explanation of why they wont just I date the evs so we can make the payment!!! Loss of words that the company that gives people there card will also make it next to impossible to get ahold of them!!!
The process of getting my card was all super easy!! Set up my appointment online and followed all the steps from setting up the appointment to creating the Utah id and the evs profile. The appointment was very pleasant and everyone was very nice! The whole experience went so much easier and smoother then what I expected!!! Thanks empathetix!
Erica was very helpful and attentive, and the other agents extremely helpful and pleasant - a very positive experience!
Great place! Very nice people who are efficient and friendly and do their best to get you what you need!
It was a very quick and easy process. Very friendly and knowledgeable staff at the clinic. Overall a great experience. I would definitely recommend Empathetix to family friends.
Im a veteran with severe PTSD. For years Ive had all sorts of medical issues for which Ive been seeing MANY Veteran Hospital doctors. It was like pulling teeth to even get those doctors to care about my physical or mental health issues let alone treat them. So of course I was expecting a long painful battle to win my medical card. I was in and out with card in hand in less than 30 minutes. It would have been faster but I had issues figuring out the websites (not their fault!). The staff was AMAZING. Very kind and understanding willing to help or answer any questions I had. I even was able to come in early. I adore this company and suggested them to my friends and family.
Wonderful fast and easy. So happy to have this
I was happy that the people there helped me, and knew exactly what I need to do. The process was very enjoyable.
All the staff was friendly and more than helpful with the process. They walked me through the registrations and forms to complete the task.
Empathetix was incredibly professional ! It was a super pleasant experience and can’t say enough positive things! The staff was super friendly and made you feel very comfortable !
Super helpful and friendly staff. Made the whole process super easy
Place was great and really helpful I’ll be recommend any one to go there there great people and awsome to work with !!
Really friendly staff. I was a little nervous before going in but the staff set me at ease.
Real quick and easy. Very inviting atmosphere.
I didnt have to wait right in and right out. Front desk guy was willing to explain any question you may have. Ive referred 3 or 4 friends since i went last week.
Staff was great. Very helpful and gave all patients assistance if needed.
The State is not very helpful when it comes to providing any information about obtaining a medical card!! When I went to Empathetix the were very nice and knowledgeable!! They made things simple and they are very help!!
Amazing People! Very Welcoming and Comfortable experience, So detailed with explaining it was absolutely Perfect!
These guys are amazing over at empathetix had me in and out and had my med card within 2 hrs of meeting with the QMP anyone thinking about getting ur med card these are the people to go see!! Thanks again!!!
I was diagnosed with PTSD in 2019. I was nervous about my initial appointment but the staff at Empathetix were kind and disarming of my anxieties. They answered all of my questions, and the QMB that consulted me was sympathetic, real, and kind. I’d absolutely recommend them to anyone on the fence about getting their legal medical card in Utah
The receptionist was extremely helpful and friendly. She was very patient with helping me set up everything.
They are all great really helpful with everything and they are all very friendly I love the service I got here
This place was amazing! Everyone was so helpful and walked me through each step of the process!
My friend recommended empathetix to me because he had a good experience. I have a busy work schedule so I decided to book at their cottonwood heights location because they had Saturday appointments. I drove all the way from Layton to the appointment only to be unable to find it. I used the map link they sent me in an email. It took me to a strip mall with nowhere in the strip mall being labeled “empathetix” there was no phone number to call to get directions that’s available on the weekends. I searched for about 15 minutes. But ultimately I missed my appointment and wasn’t even able to call. I had something else to do after the appointment so I had to leave. So frustrated.
Very friendly and helpful.
The Provo location is amazing! Everyone is super nice and incredible helpful!
My experience was so awsome,from check n which was exceptional to seeing the Nurse Practioner to the very end.I’m so thankful for these people,they’re so informative & helpful & kind.it really helps & makes the difference with my anxiety.everyone,& they email me back too.a special thanks to Andrea Loving for taking the extra step to get back with me before my appointment.The girl at the front desk at the downtown office is exceptional,she has so many ideas that r so helpful.Nick & our NP were so great.thanks to everyone.couldn’t b more special of an experience I needed
Friendly and easygoing environment, and everyone was very helpful, feeling great thanks for all the help
Empathetix made getting medical card a breeze they are heart to heart humans with a mission to provide people with tje rights and privileges to safe medicine they are amazing 💞
Super informative and a pretty easy process. 4 stars only because it took almost an hour to be seen.
They were absolutely incredible and were straight to the point I would recommend this team to all who want to become a legal patient under H.R 3001 theres not one thing I can complain about at all if there was an option for 10 stars Id have rated them that as five stars is an understatement
I had a great experience here. Was seen immediately, staff was great.
It was really fast to obtain my medical card in the beginning. It has now been two months waiting to renew. I’ve heard from one person I believe her name was Ashley? Haven’t heard back since and they don’t answer the phone emails or call back. Very disappointed. Crooks got 200$
They were great at getting me qualified, but then when it came time to renew they were completely unresponsive, and my card expired. Now I get to try the process somewhere else.
Wonderful experience with these folks, kind welcoming and well informed on the process and products they carry. Im excited to go to my 90 day return visit.
Very kind people to work with. Also very knowledgeable and organized. I’m grateful for them
Good customer service, friendly smiles. They did a very good job of explaining what I need to do and how the process works. 10/10
Easy process from A-Z...Website gave me a good head start and at my appointment was knowledgeable enough to help me finish in timely manner...just waiting on the state now