If you are ever looking for quality care and professionalism when it comes to computer repair these guys wont disappoint. This is a very long over due thank you, I was delivered a pc built from friend came to me broken, n parts were stolen. Searched everywhere for help, a friend recommended trying these guys out and Im very thankful. Not only were they able to bring back my pc, but also help assembling new pieces back back together, Im a very happy customer. You guys were a major help, the service was incredible, and very big thank you. Still need to gift you guys with wine haha
Very good customer experience. The folks here support their products well and it feels much better personally to support a local business. If you live in Hoboken or the surrounding area I highly recommending giving them a call.
Cant say enough good things about this place. Ive been a customer for 20+ years. From building custom desktops back in the 90s, to helping our school maintain security for our internal network today, these guys do it all. No matter what you think of, these guys will help you with what you didnt think of. Keep the bad guys out of your home, office or school. Outstanding service and worth every penny.
I took my drive to Flash tech and told them that it was making a clicking sound and then they called me back and told me what I already knew, solution $1,200 and not even at their shop. And so they are charging me 60 dollars for telling me something that I already shared with them. This is not a professional service but rather a scam. I feel cheated out of my money. I would have appreciated a professional evaluation.
Flash Tech is definitely the best computer store in the area. The staff are very friendly and knowledgeable. They can help you with things from complicated repairs, to small things like helping you find the right USB hub. I have never been disappointed with their service. Overall if you need anything computer related, Flash Tech is the go-to store.
This review is long overdue, but I brought my PC that I put together myself and I recently put a new cooling fan for my CPU in and it stopped working. I took it to Flash Tech and they fixed it no problem. They even installed new Anti-Virus software on it for cheaper than retail prices. When it was all said and done, they reimbursed me part of my hour deposit and my computer was up to speed. Highly recommend.
They insisted I bring my MacBook Air in so they can give me the right charger and the charger sold me completely fried my computer battery. The charger also stopped working.
Had a relatively simple hardware problem. I was 99% sure I knew what the problem was, but figured it was better safe than sorry and best to have experts take a look. They assured me that it was a simple fix and discussed various options with me. They also checked out several other things and had the machine fixed in less than a day. Extremely courteous service, and I will absolutely be using them again and recommending them to others.
Ive purchased two Asus laptops from Flash Tech. Yes, you pay a little more, but if something goes wrong, you just walk your computer over to the shop. They offer extra care over and above the Asus warranty, and thats the kind of hand holding I need with technology. Today, in fact, I was getting a warning notification that some googling said could be a serious virus. So I brought it to the shop and there was actually a simple explanation from the tech. Had I bought this on Amazon or Best Buy, they would have told me to send it back for evaluation when the problem ended up being nothing. Theyre also happy to take calls when I have a question about something. Like I said, the extra you pay ends up buying you peace of mind. Whats that worth, really? Both purchases have been totally stress free, thanks to their great service. Thank you, Flash Tech!
Very knowledgeable and very professional. They alert you of possible problems down the road. They are also very honest and do not overcharge you. They kept me informed in detail every step of the way. Very happy with their service and I highly recommend them.
Pleasantly surprised by the level of service and feedback. I had my iMac hard drive upgraded and they did it all in the same day and since it only took 1/2 an hour, they refunded half of the hour fee I had paid upfront. Very honest and very professional. Would recommend!
Awesome service, very professional had my laptop back at the end of the day and it was working perfectly !
Great customer service. Prices better then some big box places. Very helpful techs.
These Guys are absolute professionals. They are kind, honest, and friendly. Their level of service went above and beyond my expectation. If you need a new computer, or some kind of computer related service, I would highly recommend Flash Tech......
Kind and informative staff. Directed me towards the most financially reasonable fix for my computer.
Nice group, very helpfull and knowledgeable. Brought my Mac in for repairs, unfortunately to expensive to repair. They did not try to advise me to fix it, but rather explained how replacing would make more sense.
Wouldn’t sell me a charger because it would not fit my computer. I get they are trying to help, but it’s my equipment and my money.
They are very reliable and honest. They dont charge you for something you dont really need. I really did appreciate the honesty of the gentleman who serviced me.
The guy that helped me (I believe he was the owner) was very transparent about what I would be charged and how they would evaluate my issue. I had dropped my Macbook Pro from my bed, which caused my screen to go black. They charge you by the half hour and ask you to put down a 1 hour deposit, if they dont use the full hour they will refund you half your money back.The technician working on my Mac called me the next day to keep me updated on their progress. By noon, I received the great news that my Macbooks screen wouldnt have to be replaced and they were able to fix it by resetting the screens internal cable. On top of that, they were going to refund me half my money since it only took a half hour to service my Mac.5 Stars for honesty, quick turnaround and professionalism! No gimmicks, no fine print. Very happy I chose Flash Tech.My biggest fear when servicing my Mac ( which is fairly new and was expensive) was that whoever I took it to would milk my issue for whatever it was worth to them. These guys could have said my service took a hour, they didnt. If they were really scummy (which is an issue that exists out there) they would have told me my screen needed a full replacement.I am not usually compelled to write reviews, but hopefully this helps someone choose these guys over some other business that doesnt have the integrity/service that I have seen here.
Super knowledgeable, friendly and fast. Its great to have a local computer store with people who dont treat you like a luddite and actually care that youre getting the most out of your technology.
I WAS IN A TECHNICAL MOOD
I had a situation where a Windows update rendered my installation of Windows worthless as a bootup file got corrupted. I had literally thousands of pictures that I had not yet backed up (shame on me and lesson learned). The team at Flash Tech was able to recover my data and reinstall windows for me. In total it was 3 hours worth of work. They called me once to confirm I would want them to exceed 1 hour worth of work and told me they expected about 2 more hours of work. All of this was done around the 4th of July. Professional service and easy to work with.
I couldnt be happier with my first experience working with Flash Tech. They absolutely do not charge you for a minute past whatever is 100% necessary to diagnose and remedy, they actually gave me half of my first hour back. I was lucky that there wasnt anything seriously wrong with my computer, besides the fact that is was Impressively Dustry and Older than the hills! They are courteous, professional, knowledgable and well respected in the Hoboken community. I highly recommend and will work with them again in the future.
I cant recommend Flash Tech enough. This is probably my third time bringing a computer to Flash Tech and each time they had fixed my problem.I had brought my computer to them because I was experiencing blue screens. They had told me it was because windows was installing some key software on my second hard drive. They resolved my issues. But when I had brought my pc home, my tower fell off my desk. The power button would not power the pc on, and I got a blue screen because my pc was overheating. I brought it back to Flash tech and they fixed everything (luckily there was no damage) for FREE.Great service and a great team. Its no surprise they have been in business for as long as they have.
Great people great service
Great service. And, trustworthy!
Always friendly, professional and with just the right amount of nerdiness
Always a pleasure working with this team
Needed to replace the entire top screen on my Macbook Air. They diagnosed the problem and refunded me for their time when they could not order the part needed. Once I got the part, they replaced the screen in less than one day.
Satisfied
One time my friend went over there and they were helping him for a computer, somebody was passing by and my friend walked backwards and went almost behind the counter and the owner went full retard because he did that
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