Incredible customer service and value. Like many others I contacted Certified Computer Systems based on the excellent reviews and was not disappointed! I had been having BSOD errors on my PC for over a year and was ready to pull my hair out! Michael is extremely knowledgeable and honest, which can be hard to come by in this business; I told him what was going on and he gave me my options over a single phone call. After analyzing my log files he pinpointed exactly what pieces of hardware could be causing it and gave me sound advice on the cheapest course of action. He is definitely the best around and for a great price that saved me from buying parts I didnt need. Will be calling again for my computer needs and you should too! Thank you!
Contacted this man and was more than surprised at the time and information shared. Even though he could not offer a fix for me, he instead took the time to listen, explain why, and also recommend a company that might . Had i contacted him before the problem, he could have solved it. Just learned alot about backing up my info. Will recommend him to any and all i speak with and he will definitely have all of my business in the future. Any of you folks locally, please patronize this business. We need this locally !!
I had a broken laptop screen. I contacted Certified Computer Systems about getting it fixed. My options for fixing or replacing the screen were clearly explained, along with the cost for those options. I ended up dropping my laptop off on a Tuesday and getting it back the next day with a new previously enjoyed screen. A one day turn around was not guaranteed, but because of the availability of parts it worked out that way. If I need a system repaired, or if someone asked me if I knew of a computer repair service, I would have no reservations about recommending this one.
Absolutely amazing! Extremely professional and knowledgeable. Answered all my questions turn around time was next day. Price was spot on. Highly recommend.
THE BEST customer service in the area. Very knowledgeable. Will be returning in the future forany needs.
I went to this business based off the reviews and I wasnt disappointed in my decision. Very friendly, knowledgeable, honest, and excellent customer service from start to finish. He was able to not only answer my questions fully, but also offer alternative fixes that wouldnt be expensive. It is very rare today to find a business that strives to help the customer without charging them an arm and a leg. I highly recommend you going here for your computer issues.
Michael was highly professional and gave excellent advice, and knew immediately what the issue with my laptop was with nothing more than a phone call. Wonderful customer service!
Very knowledgeable and extremely helpful. Thoroughly helped us troubleshoot or issues and will definitely come back if its necessary. Thank you.
He was extremely helpful and gives the best advice. You can tell he really knows what’s he talking about and honestly cares about what he does. I definitely recommend him. He’s the best in the area.
First I’ll start off by mentioning I called before opening hours by accident. As soon as I hung up I got a call back. He was very friendly and helpful. As someone who isn’t computer savvy I tried my best to explain the problem and he knew exactly what the issue was. He clearly and patiently explained steps I need to take to get my PC running again. Very quick service at a reasonable price. Highly recommended their service for your computer needs.
My relatively new computer crashed due to a Microsoft Windows update and Michael was able to fix it for me as well as optimize the overall performance at a much greater value than the computer manufacturer offered me. Highly recommend!
Top notch response time, excellent customer service, and good value! Michael diagnosed our problem, repaired and returned our computer in less than 3 days! Our computer is like new. His technical expertise, professionalism and commitment to providing non-tech folks with a good value for their dollar is a breath of fresh air. Highly recommend his services!
Very kind and courteous. Gave great advice and saved me money!
I was having a problem with my Microsoft Surface. Michael is a Microsoft expert and walked me through multiple solutions that could potentially fix my device. Unfortunately my device had a hardware issue that could not be fixed. Michael then went out of his way to research the most effective way for me to return my device and maintain or upgrade my warranty! WHAT A GUY. He is a computer/software wiz, personable, respectful and just fun to chat with. Highly recommended!!
I had called to purchase an additional DVD drive for my PC After a 15-20 minute question and answer period the owner made it clear to me that I could not copy a DVD video by simply adding another DVD drive to my computer. He took his time to educate me as to how accomplish my goal without purchasing a DVD drive. I greatly appreciate such honest service.
Very good service and great price. I had 2 laptops that he repaired and they both are running like brand new. He helped me save alot of money and I greatful that I found him. His services are too notch and he is very helpful in helping you save money than having to spend more for a new computer. I will definitely go back for my desktop in the future.
Gave me great insight and very honest about his work and gave great information
So I was having issues with my laptop working and really worried about getting it working before my daughter started virtual classes. On top of that, I had exhausted calling all local computer repair shops in the area, with no businesses responded to my calls. I was able to reach Michael @ Certified Computer Systems and he was able to assist me with getting my laptop back working with same day service without breaking my wallet. The service was excellent and he really made me feel like getting family laptop back working was his #1 priority. I really appreciate the service and professionalism that he displayed. If your looking for a local computer repair company that will get your computer back up and running, in a timely manner, without charging you a arm and a leg, then look no further than Certified Computer Systems. Again, Great job guys and keep up the excellent work.Travis
Very helpful and knowledgeable, had no problem identifying my issues and solving them
Awesome service helped me completely saved my pc
Helped me over the phone instead of having me bring in the computer and charge me for it. Great help! Will definitely recommend to anyone.
Immediately identified the issues my computer. He is very professional and highly skilled. He is highly recommended.
Very honest and helpful. Wanted to make sure to try the least expensive options first rather than spending big money. Will most definitely be the first call if I need computer help again.
I had questions about the best way to have my laptops charging port repaired. Received great advice and tips on how to have it repaired for the least amount of money. Will for sure call if I have other issues.
Very patient and easy to work with, gave good advice to help fix my PC.
I find that I and compelled to give a review of Certified Computer Systems based on their Outstanding Support and Performance over the past 5 Years! I say with all sincerity that CPS is owned and staffed by the greatest of technicians. Time and time again, they have proven to be the most professional entity that I have ever called upon or employed to support Berit Theological Seminary and Graduate School. My systems all work real time to supply online student access and study. CCS has never failed to keep our systems running vibrant, healthy and strong! As CEO of Berit I would rate the performance and support of CCS worthy of far more than 5 Stars! Dr. John McCurley (PhD).
Last night, my husbands computer flatlined (blue screen of death, and then wouldnt boot up). This morning we called CCS for help, and the guy walked my husband through some small tests to see what could be wrong. He was super helpful, patient, and explained things easily (i was listening in to the whole thing as i held the flashlight). After about thirty minutes of ruling out all the small things, he told my husband it was one of three things and told us what to do to test those possibilities. Later we did one of those and emailed him with the results of that and he confirmed that it was indeed the psu. He saved us a lot of stress and time. Great service, really nice and helpful, and would definitely recommend to others.
I had an issue with my custom built PC. Just by describing the problem he was able to identify the issue and give me some insight on how to go about fixing it. I will 100% be returning to this business if I have any more problems in the future, and highly recommend this business to anyone with computer problems they can’t fix.
Very informative and helpful. Would definitely recommend if you are lost or have no idea what youre doing.
I had a problem with my custom build computer. He walked me through many of the steps that I needed to take to troubleshoot the problem. He was able to communicate everything to me in a way that I understood. I am very grateful for how nice he was. Customer service was an easy 10/10. Although his business doesnt specifically help with the issue I needed, he still helped me anyways. Very knowledgeable and professional.
Was incredibly helpful in diagnosing issues with my computer and very friendly.
Very quick to get back with me, told me two options to try on my own without spending $100s to resolve my laptops issue.
Really cant give more than 1 star, due to calling during business hours a week ago and I still havent gotten a call back to learn what a diagnostic exam cost.
Michael quickly identified the source of the problem, explained it to me, and made necessary changes/ repairs. Then entire process took only a few minutes. He is the computer guru that the computer gurus call! Very thorough, courteous, efficient, and professional. If you want it done right, call Michael.
I called because of a problem I had with my new PC. He gave me the best path to take without thinking on how he could benefit from my problem. He guided me through the process and explained to me that since the computer was just recently bought, it is the merchants job to make sure that I get the best technical support and that they shouldn’t charge me for anything. I’m pretty sure that not a lot of tech guys and Mechanics place costumers before the money. That has a lot to say about his skills and his personality. I would totally recommend this place!
Honest and helpful. Definitely more invested in helping people out, rather than just making a buck. Id definitely recommend giving him a call before committing to any expensive repairs.
Spent over 20mins on the phone talking about different ways to troubleshoot the issue. Dude is very knowledgeable and kept it professional 👍🏽 Thanks for your time Michael.
Returned my call in a timely manner. Was very professional on the phone and gave me good advice to help me out.
I had a blue screen encounter with my custom built computer, and even though he normally doesnt work on custom builds he helped me troubleshoot and offered great advice. This guy knows his stuff and he really helped me out.
The absolute best computer service I have ever gotten. He is very knowledgeable and explains the service in detail. My computer has never been more useful. Thanks again!
My USB ports are broken and my laptop is a 2007 emachine I received the best advice from certified computer warning me that my best deal would be to buy a new laptopTHANK YOU VERY KINDLY SIR
If you are having any issues with your computer, you should definitely call CCS. My laptop was fixed in a timely manner and is now working like a dream. The prices are reasonable and the customer service is phenomenal. I would highly recommend Mr. Lemke. He is great with answering all your questions, very courteous, and professional.
His work is amazing and is very knowledgeable in his craft for tech. I 100% recommend calling him for computer repairs. Very easy going and affordable. Will also teach you how to better use your system and teach the importance of what to look out for for a safe search through the web.
Honestly the best service Ive ever received. I called with an issue and he was able to not only recognize the problem but completely walk me through it. I cant believe the knowledge available and the ability to translate it so i could understand and apply. 10/10 would recommend.
Very pleased with the service. Our old computer crashed. He was able to retrieve all of our files off of the hard drive and put them on our new computer. He is definitely a lifesaver.
Called about my laptop not turning on. He was very professional and guided me in the direction I needed to go to get the issue diagnosed. He will tell you what needs to be done and not what benefits him. I highly recommend him to anyone.
Michael was very helpful and honest. We have been working with for years. Best in Hinesville hands down.
My laptop had a broken hinge but didnt know if I should just buy a new laptop or get it repaired. Michael was kind to share his honest opinion in consumers best interest whether I should get it repaired or just get a new computer. I am stationed at Ft Stewart and work with a lot of computer nerds, but from talking to him for about 15 minutes, he knew exactly what could have caused the faults and fix them. Very trustworthy.
Have great advice about what I should do with my computer.
Very kind and informational!
I called about my dead computer, and instead of saying bring it in so I can charge you a large fee, I got over the phone assistance and friendly, professional advice. I didn’t have to take it in and spend my only day off on the road and at the repair shop. I love Michael and his business practices!
Very helpful!Michael gave me an honest and accurate assessment of the problems I was experiencing with my Dell Latitude without charge. Professional and knowledgeable. Would recommend Certified Computer Systems to anyone experiencing problems with their laptop.
A great big thank you to Certified Computer Systems. Your help in setting up my new computers was awesome! Thank you for showing me what to buy and for setting it up. This process was so easy for me. I highly recommend Certified Computer Services.
I had an issue with my computer and this friendly young man walked me thru the process without charging a dime. I called a shop in Jesup that wanted to charge me $50 just to do a diagnostic test. He has all my business for my technical needs!!!!
Great customer service. Willing to go above and beyond to help his customers. Works with your schedule and explains things where they are easy to understand. Highly recommend.
Ive used these services 4 times know. Twice for removing viruses and data retrieval. Twice for updating and configuring my work stations. Four separate laptops of different makes and models. The price cant be beat, not to mention I had work done and completed on a Sunday once. Reliability and convenience at a great price.
Open and honest. Tried to save me money rather than just fixing my comp when I could get it fixed under warranty. Let me know warranty info on my comp to save me money.
Very professional, kind and fast! Replaced hard drive on laptop and he had it finished before noon the following day! Will not take computers anywhere else from now on! Highly recommend!
Helped me sort a problem out and find out the issue with a bad motherboard amazing service
Called about having issues with the microphone on my computer. Michael was great and offered to help me troubleshoot over the phone and everything is working again. Thank you so much.
Very thorough and knowledgeable. Quick, friendly service. Had me up and running in a very short time. Would recommend.
If you are looking for fast response and professional service at very affordable repair rates, look no further. Michael is the go to guy for all your computer set up or repair needs. The best there is in the Hinesville area period.
Absolutely amazing. We were told by a different company that the computer was useless and that we needed to buy a new one. We called them and Michael said let me look at it and Ill get back to you in a few days. 2 day turn around and the computer works amazing. Its my husbands gaming computer. We got awesome Antivirus software and a great explication of how to use our computer to the best of its ability as well as safety tips for his game mods and such. Very professional and highly knowledgeable. I can not give a glowing review that gives him justice. Im very thankful. Never will go anywhere else. Price was amazing for the service. 100% happy
Just awesome. PERIOD. Give him a go and you wont be disappointed. He saved the day for me.
He was very professional. He helped me over the phone. He knew how my computer worked just from telling him the brand. He was quick and fare. Prior service so that’s a plus
One of the most knowledgeable and honest computer technicians Ive ever had the pleasure of doing business with. Will definitely go back to him if any other computer issues arise. Thanks again!
Very honest and trustworthy. I called asking for a price quote and he was honest and let me know my laptop was still under warranty instead of having me bring it to him. Highly recommend for your repairs!
Michael is amazing! After last nights thunderstorm the video on my PC made everything look like it was melting. I couldnt read or make out images on my screen and I feared that priceless family photos and videos were lost forever. Luckily Michael was able to guide me through a few simple steps to troubleshoot the problem and save my files. After this experience, he is the only person in the area I will go to for tech support issues. Honest, professional, and courteous...thank you Michael!
Michael was able to retrieve all my programs after my computer crashed . As soon as my new computer arrived Michael quickly got my new computer up and running . His expertise in computer technology isAmazing . He took the time to answer all my questions . I highly recommend Michael and his company to anyone who needs an expert for computer systems !
Michael was absolutely fantastic!! Nice, understanding and knowledgeable. My Microsoft Surface Pro would not start and Michael not only told me how to get it to started but also walked me through how to run a diagnostic. And at no charge. For someone like me who knows nothing about computers he was a true godsend!!!!
He replaced my broken screen in just a few minutes. It works like new. I have all confidence he would always do a great job. Thank you Mr. Lemke
I am a writer and use my computer 8-10 hours a day. When my computer goes down, it is - in a professional sense - catastrophic. This happened recently. Thank goodness, I found Michael Lemke on the Internet. I have worked with a lot of computer people over the years, but none so savvy as Michael. He is a wizard. He untangled a terrible mess and put me back on the road. I cannot speak highly enough about him. Anytime in the future that my computer gets wonky, he is my go-to guy.
Helped me out and gave me outstanding customer service
Mike was great. I presented him with the problem I had with my computer and he walked me through step by step over the phone. Mike made it seem very simple and his instructions were easy to understand. I will definitely call him again if I need to. I highly recommend Mike for your computer needs.
Mike is a genius and a lifesaver!! I worked with Microsoft Assure professionals for three full days when my computer was down and was not able to get ANYWHERE. Contacted Mike and within one day - he not only got my computer fully functional again, its BETTER than brand new!! Quick, responsive, professional service, and an amazing turnaround. I HIGHLY recommend him to for any work that you need done on your computer!!!! Feel free to contact me - as theres not enough space here to fully explained how he saved my sanity, and the life of my businesses!!!!
I thought my computer was toast and he saved me :) super fast, super nice, super perfect. I Cant reccomend him enough!! Im so happy!
Michael met with me about my computer the same day I called him, and he was honest with me from the start about the fact that I probably would be better off getting something new. He also suggested a cheaper alternative and helped me pick out a laptop, and I got a great deal. He also took both laptops and transferred my data over, installed a temporary Microsoft Office, virus protection, and helped find and install the drivers for my laptop. He returned my laptop to me in less than 24 hours which I appreciated since I was 1 week into my Masters degree. Thank you!
Really cool guy i called him and he helped me out as much as he could over the phone. Didnt even try to have me come in and pay a fee. Really top quality guy.
Super helpful. I called to have my PC repaired, though he didnt take custom build computers, he was very helpful over the phone. I was suggested what steps to take and things to double check. There was no hassle and very quick and easy. Thank you
Did a great job putting Microsoft office on my MacBook Pro. He told me that he usually doesnt work on Apple products but that he would install Microsoft office and set up my Outlook account. Very thorough and job was completed quickly. Highly recommend them for quick repairs or installation.
Called and had trouble with my system, he gave me a lot of useful knowledge over the phone, really cared about me as a customer not about getting paid. highly recommended.....
Ive sat here for days trying to figure out why my Adobe Reader was not working, and here I make one phone call to Mr. Michael, and he squared me away just like that! Mr. Michael is fantastic, and I highly recommend him! Oh and hes military friendly! Thank you, Mr. Michael!
Mike was diligent about working to ensure I was happy with the end product. A true professional. Very capable.
Very helpful and courteous. Was able to help me over the phone and pointed me in the right direction. Rates are very affordable and diagnostic cost goes towards the repair. Would definitely come back if anything else happens to my PC.
Great service on the same day he was contacted Arrived on time explained what he was doing and was very dedicated to doing the work right and to complete working order. Fair pricing too!
Very professional and totally knowledgable. Took care of my issues and very affordable. Would recommend to all without question.
Very honest they dont try to get over you
Amazing 1 day turnaround. Communicated and explained the issue and what action was taken to correct. Will absolutely call again with any other issues.
I really recommend this place he told me what was wrong with my pc really quick and he works really fast and he is helpful
I talked with the guy maybe 5 mins and was able to get my issue resolved over the phone. He not only educated me for free but also was gave me great advice on where to go & purchase. Will definitely be doing repeat business!
Very professional and helpful. Would highly recommend to anyone with computer problems. Quickly diagnosed a simple problem in no time. Very military friendly.
Michael was very helpful and prevented me from spending to much money on something I didn’t need thank you very much. Will be using his services again.
Very helpful called me back very quickly after missing the call. very knowledgeable about computers and the possibilities of what could go wrong
Very very helpful with everything i asked him. Also very attentive with walking me through the steps of troubleshooting my pc and giving me great advice in what my steps should be in order to get my computer up and running. Overall very good and highly recommended
Its been a while since I completely remade a custom PC build and ran into a few snags along the way. With a quick phone call to Certified Computer Systems they were able to give me some great advice in troubleshooting and at no cost! My computer was up and running after I ran through what they told me!
Very helpful and gave me some very useful information about how to try and fix my computer
The best computer repair in Hinesville. We have used Certified Computer Systems for several years. Always responsive to our needs. Very reasonable pricing. All of his work is guaranteed. We will not use anyone else!
Very thorough explanations of multiple suggestions solving the computer issue. Very cordial and honest. Thank you Sir for your service to our area!!!
Very honest looked to help me the cheapest way for me without looking to earn a buck himself. Great service going to follow advice and if who he directed me to doesn’t work coming right back here